The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amenitiz shines in ease of use and customer support , with exclusive features like Payment processing and Guest profiles.
Newbook shines .
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 43 | 0 |
After analyzing 43 verified reviews, Amenitiz users most value its intuitive design and ease of use, customizable website templates, synch with otas, while Newbook users highlight . Click any theme to see what reviewers say.
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Newbook |
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Intuitive Design and Ease of Use
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Customizable Website Templates
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Synch with OTAs
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Training and Tutorials
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Customer Support Responsiveness
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Invoicing Capabilities
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Legal Compliance Issues
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Newbook |
|---|---|---|
| Small (10-24 rooms) ▾ | #24 16 reviews | — |
| Mid-Size (25-74 rooms) | #27 4 reviews | — |
| Large (75-199 rooms) | #20 1 reviews | — |
By Property Type
| Segment |
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Newbook |
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| Boutique ▾ | #27 8 reviews | — |
| Luxury ▾ | #28 5 reviews | — |
| Branded / Chain | #26 4 reviews | — |
| Extended Stay | #24 2 reviews | — |
By Region
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Newbook |
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| North America | #39 1 reviews | — |
| Europe ▾ | #8 38 reviews | — |
Choosing the right hotel management software hinges on understanding each product’s strengths and limitations. Amenitiz and NewBooks serve vastly different purposes—Amenitiz is designed specifically for independent hotels, B&Bs, and guesthouses seeking an all-in-one platform, while NewBooks caters primarily to book retailers and publishers. Your decision should depend on your property type, operational needs, and the level of support you require. Are you looking for a comprehensive hotel management solution or a specialized platform for inventory and content management?
Amenitiz is the clearly dominant choice, backed by over 38 reviews and recent feedback, with a 4.6/5 Trustpilot rating. In contrast, NewBooks has no reviews in the last six months and a total review count of zero, making Amenitiz the stronger, more reliable option for hoteliers.
Amenitiz and NewBooks are built for entirely different markets. Amenitiz offers extensive hotel-specific features, including a booking engine, channel manager, website builder, and payment processing, all in a single platform, tailored to independent properties in Europe. NewBooks, on the other hand, is a software platform optimized for book retailers and publishers, with a focus on inventory and review management through AI-powered tools.
While Amenitiz aims to streamline property operations with a unified system, NewBooks’s core functionality revolves around cataloging and sales automation, not property management. Consequently, their divergence is clear: Amenitiz addresses hotel operational challenges head-on, offering more than 50 unique features, whereas NewBooks’s offerings are niche-specific, not aligned with hotel management.
Would your team benefit from a dedicated hotel platform, or is your focus on inventory management? Amenitiz’s reviews and features indicate it’s the better fit for hotel operators, especially in Europe, but the lack of recent feedback on NewBooks leaves its suitability for hotels highly uncertain.
If your hotel needs a comprehensive, all-in-one management system with positive recent reviews, go with Amenitiz. Its 38 reviews from verified users, a 4.6/5 rating, and high ease of use (4.09/5) make it a reliable choice for independent hotels and B&Bs looking to consolidate operations.
If, however, your hotel’s core focus is inventory management, cataloging, or content review—especially if your property is more akin to a bookstore or publisher—then NewBooks might be relevant. But given the absence of recent hotel reviews and specific hotel features, Amenitiz is the clear leader for hotel management.
Amenitiz boasts a high ease of use score of 4.09/5, with users praising its intuitive interface, fast onboarding process (most properties onboard within 3–4 weeks), and straightforward navigation. Reviewers appreciate the simple setup, comprehensive tutorials, and responsive support, despite some concerns about support responsiveness.
In contrast, NewBooks has no recent reviews or user ratings applicable to hotel management, making it impossible to assess its usability for hoteliers. The absence of user feedback about NewBooks’s interface or onboarding means Amenitiz’s usability edge remains decisive.
Edge: Amenitiz
Amenitiz offers over 54 features explicitly designed for hotel management, including a channel manager, booking engine, website builder, guest CRM, online check-in, revenue management, and integrated payment processing. These features are tailored to streamline operations, improve direct bookings, and enhance guest experiences.
NewBooks provides AI-powered review summaries, inventory management, and personalized book suggestions—features highly relevant to book retailers or publishers. It lacks any hotel-specific tools or integrations, making it irrelevant for hotel use.
Edge: Amenitiz
Amenitiz’s support score of 3.99/5, based on 38 reviews, indicates generally favorable experiences, though some users mention delays. Hoteliers praise its responsive team, especially for onboarding and technical assistance, but point out room for improvement in support responsiveness during busy periods.
NewBooks has no recent reviews or ratings to evaluate support quality. Without user feedback, we cannot assess whether it offers reliable assistance for hotel clients. Consequently, Amenitiz’s support reputation makes it the more dependable choice.
Edge: Amenitiz
Amenitiz integrates with five verified partners, including Lightspeed, CheKin, and Vikey S.r.l., providing connectivity with major OTAs and other hotel-related tools. Its synchronization with over 150 OTAs and metasearch channels ensures streamlined reservations and reduced overbooking risks.
NewBooks has no verified integrations listed, indicating limited or nonexistent connectivity with hotel systems. Given the importance of integrations in hotel operations, Amenitiz’s broader partner network clearly offers more flexibility.
Edge: Amenitiz
Amenitiz’s 38 reviews in the last six months yield an 85% likelihood to recommend, with property types including Bed & Breakfasts and Inns rating it highly for features like website customization and channel management. Its recent reviews praise its ability to boost direct bookings and streamline daily tasks.
NewBooks has no recent reviews or ratings from hoteliers, making it impossible to assess user satisfaction in the hotel sector. Based on available data, Amenitiz holds a significant lead.
Edge: Amenitiz
Amenitiz charges a base price of $600 per month, with no freemium or trial options. There are no implementation fees, and most features are included in this flat rate.
Pricing for Newbook is not publicly disclosed, and no trial or freemium options are listed. Its undisclosed pricing makes it difficult to compare directly, but Amenitiz’s transparent fee structure favors hotel operators seeking clarity.
Not ideal if:
Not ideal if:
In summary, Amenitiz offers a dedicated, all-in-one hotel management platform with recent, positive reviews, making it the clear choice for hoteliers seeking a reliable, feature-rich solution. Its extensive integrations, user-friendly design, and European localization support ensure it meets the core needs of independent properties.
NewBooks, while innovative within its niche, lacks recent hotel-focused reviews and features, rendering it unsuitable for hotel management. Its strengths lie in inventory and review content management for retailers and publishers, not in property operations.
If your hotel aims to improve direct bookings, streamline operations, and rely on a well-supported platform, Amenitiz stands out as the better investment. Choose NewBooks only if your business model aligns strictly with its inventory and content management focus, not hotel operations.
According to HTR's product database, Amenitiz and NewBooks share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Newbook |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 42 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"When we started looking for a booking system, we needed one that was simple, and easy to use and engage with; not only from our point of view but from our guests too. We’ve got a b..."
No published case study for this goal yet.
What hoteliers love
Amenitiz is praised for its user-friendly and intuitive design, making it easy for both hoteliers and guests to use. This aspect is highly valued for... Amenitiz is praised for its user-friendly and intuitive design, making it easy for both hoteliers and guests to use. This aspect is highly valued for daily management tasks.
Amenitiz's customizable website templates, designed to improve conversion rates from lookers to bookers, are highly praised. Users report a significan... Amenitiz's customizable website templates, designed to improve conversion rates from lookers to bookers, are highly praised. Users report a significant increase in direct bookings, attributing this to the templates' effectiveness.
Users appreciate Amenitiz’s synchronization capabilities with various OTAs, which help centralize reservations and avoid overbookings. However, there... Users appreciate Amenitiz’s synchronization capabilities with various OTAs, which help centralize reservations and avoid overbookings. However, there are issues with integrating some major platforms like Google, Expedia, and VRBO.
Where hoteliers push back
Reviews highlight significant concerns with Amenitiz’s customer support, describing delayed email responses and unavailability during weekends. Users... Reviews highlight significant concerns with Amenitiz’s customer support, describing delayed email responses and unavailability during weekends. Users report frustration due to non-responsive support.
Hoteliers express dissatisfaction with Amenitiz’s invoicing system, mentioning its lack of integration and opportunities for improvement. This topic i... Hoteliers express dissatisfaction with Amenitiz’s invoicing system, mentioning its lack of integration and opportunities for improvement. This topic is critical for consistent financial operations.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Amenitiz and NewBooks share many core Hotel Management Software features, but each has unique capabilities. Amenitiz offers 5 verified integration partners, while NewBooks offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Amenitiz leads in ease of use at 4.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Amenitiz: No. NewBooks: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amenitiz has an HT Score of 40 and Newbook has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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