Amenitiz

4.4 (39 REVIEWS)

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HT Score  
71 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked 17 (out of 73) in Hotel Management Software

Hospitality Management, Simplified. An all-in-one software built by hoteliers for hoteliers

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Bell avatar Bell - AI powered product analyst

I analyzed all of Amenitiz’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Amenitiz for its highly customizable website templates that improve direct bookings from 15-70%, comprehensive functionality that consolidates tasks like reservation management and pricing optimization, and effective synchronization with various OTAs. However, hoteliers also highlight significant issues with customer support responsiveness and integration reliability with other platforms like Google and Expedia, citing delays and incompatibility. Amenitiz is particularly praised for its smart pricing tools and intuitive design, which help increase revenue and save management time, but concerns about potential overbooking and invoicing capabilities also persist.

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Hotel les Cabines, Hotel les Triolets, Aloe Apartments & 39 others

Read their reviews

Support

Responsive

Hoteliers often report dissatisfaction with Amenitiz's customer support. They describe the service as terrible, citing a lack of responsiveness in communication channels such as chat and email. Many users convey frustration with long waiting times for responses and resolution of issues. Additionally, the support appears limited to weekdays, which exacerbates accessibility concerns. Hoteliers also mention that their attempts to seek clarifications on platform changes or issues frequently go unanswered, indicating gaps in both availability and responsiveness. Despite initial positive interactions with sales and technical staff, these lapses in ongoing support negatively affect the overall user experience.

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends or holidays, so if you have problems, be patient because they will take time to assist you. There are basic things like INE reports that don't work. There are other important things that you can't connect to like VRBO or hotels. com. Expedia is also incompatible in most cases. Apart from Google, you cannot ...

See full review

Co-founder of Bredon View Glamping Retreats

10 months ago

Verified

... When we started looking for a booking system, we needed one that was simple, and easy to use and engage with; not only from our point of view but from our guests too. We’ve got a busy life, we also ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... Positive point: friendly staff. The sales prospect was really convincing. We provide you with a tool allowing you to create your own site, with the help of responsive technicians. ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... Positive point: friendly staff. The sales prospect was really convincing. We provide you with a tool allowing you to create your own site, with the help of responsive technicians. ...

See full review

Albergatore

2 months ago

Verified

... At first everything seemed to be working, then the dream vanished! They were just interested in closing the contract very quickly, then I perceived the mistake ...

See full review

Albergatore

2 months ago

Verified

... Very disappointing experience! I signed a one-year contract with many expectations, after having paid 1900 euros. too bad that after a week the platform had completely changed the planning calendar, very different from how I had accepted it. I asked for clarifications ...

See full review

Albergatore

2 months ago

Verified

... Very disappointing experience! I signed a one-year contract with many expectations, after having paid 1900 euros. too bad that after a week the platform had completely changed the planning calendar, very different from how I had accepted it. I asked for clarifications more than once, but no one answered me, their initial ...

See full review

Automation

Streamlined

Hoteliers often highlight the automation features of Amenitiz’s Hotel Management Software as a significant advantage. They note that the software effectively automates various tasks, such as billing and reporting, which streamlines operations and reduces manual errors. Users appreciate the workflow efficiency that automation brings, allowing them to save time and focus on other critical aspects of their business. Additionally, the automation tools are described as intuitive, making it easy for hoteliers to integrate them into their daily routines without a steep learning curve.

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's ...

See full review

Integrations

Foundational

Hoteliers often express dissatisfaction with the integrations in Amenitiz's Hotel Management Software. They report frequent challenges in setting up essential integrations, such as invoicing systems and property management systems. Many users find that the connections to prominent platforms like VRBO, hotels.com, and Expedia are either non-existent or highly unreliable, causing disruption in their operations. Users also mention that there is a lack of support from the company to resolve these integration issues, leaving them without assistance for extended periods. Additionally, there is a sentiment that the integrations are not customizable, limiting their ability to meet specific operational needs.

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends or holidays, so if you have problems, be patient because they will take time to assist you. There are basic things like INE reports that don't work. There are other important things that you can't connect to like VRBO ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends or holidays, so if you have problems, be patient because they will take time to assist you. There are basic things like INE reports that don't work. There are other important things that you can't connect to like VRBO or hotels. com. Expedia ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends or holidays, so if you have problems, be patient because they will take time to assist you. There are basic things like INE reports that don't work. There are other important things that you can't connect to like VRBO or hotels. com. Expedia is also incompatible in most cases. Apart from Google ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends or holidays, so if you have problems, be patient because they will take time to assist you. There are basic things like INE reports that don't work. There are other important things that you can't connect ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends or holidays, so if you have problems, be patient because they will take time to assist you. There are basic things like INE reports that don't work. There are other important things that you can't connect ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends or holidays, so if you have problems, be patient because they will take time to assist you. There are basic things like INE reports that don't work. There are other important things that you can't connect to like VRBO or hotels. com. Expedia is also incompatible ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends or holidays, so if you have problems, be patient because they will take time to assist you. There are basic things like INE reports that don't work. There are other important things that you can't connect ...

See full review

Owner

10 months ago

Verified

... All of it. The support team just ignore you. I still am not able to integrate invoicing system. They will not help me and now just do not respond it has been days of me chasing daily. They have just ...

See full review

Owner

10 months ago

Verified

... All of it. The support team just ignore you. I still am not able to integrate invoicing system. They will not help me and now just do not respond it has been days of me chasing daily. They have just ...

See full review

Value

Moderate

Hoteliers often express dissatisfaction with the value provided by Amenitiz's Hotel Management Software. Many report that the cost of the software does not correspond with the benefits received, particularly highlighting the limited increase in direct reservations despite promises made. The pricing is often perceived as steep due to additional commissions and fees, which are not clearly communicated upfront. Users feel that the financial outlay does not deliver competitive advantages relative to other software options, and the lack of return on investment is a common concern. Trial evaluations do not always reflect the actual performance or outcomes of the software, leaving users disappointed.

propietario

11 months ago

Verified

... It is a software under construction, it could improve in all aspects, but above all they need to improve a lot in customer service, it would only be enough to dedicate half the effort they put into ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends or holidays, so if you have problems, be patient because they will take time to assist you. There are basic things like INE reports that don't work. There are other important ...

See full review

propietario

11 months ago

Verified

... It is a software under construction, it could improve in all aspects, but above all they need to improve a lot in customer service, it would only be enough to dedicate half the effort they put into ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails ...

See full review

Co-founder of Bredon View Glamping Retreats

10 months ago

Verified

... How Bredon View Glamping Retreats Increases Direct Bookings, Saves Time and Streamlines Operations with Amenitiz ...

See full review

Co-founder of Bredon View Glamping Retreats

10 months ago

Verified

... When we started looking for a booking system, we needed one that was simple, and easy to use and engage with; not only from our point of view but from our guests too. We’ve got a busy life, we also have jobs, and a 3-year-old daughter, so having a company that we could partner with, with people that were easy to deal with, and a system that's intuitive and easy to use was a real ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's subscription. Good student, I even did my best to improve my natural referencing. Continuing on, Amenitiz registers you on Google hotel, and there you are delighted to see your site priced at the top after the sponsored rates. For months, you eat up the Amenitiz publication, with superb advertisements confirming that you were right, and that direct reservations will arrive... Results after almost 6 months of use: it's a hangover. .. From 70% of Booking reservations, I am now at 91%. The very rare direct reservations, with the Stripe ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's subscription. Good student, I even did my best to improve my natural referencing. Continuing on, Amenitiz registers you on Google hotel, and there you are delighted to see your site priced at the top after the sponsored rates. For months, you eat up the Amenitiz publication, with superb advertisements confirming that you were right, and that direct reservations will arrive... Results after almost 6 months of use: it's a hangover. .. From 70% of Booking reservations, I am now at 91%. The very rare direct reservations, with the Stripe commission, plus the prohibitive ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's subscription. Good student, I even did my best to improve my natural referencing. Continuing on, Amenitiz registers you on Google hotel, and there you are delighted to see your site priced at the top after the sponsored rates. For months, you eat up the Amenitiz publication, with superb advertisements confirming that you were right, and that direct reservations will arrive... Results after almost 6 months of use: it's a hangover. .. From 70% of Booking reservations, I am now at 91%. The very rare direct reservations, with the Stripe commission, plus the prohibitive annual ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's subscription ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's subscription. Good student, I even did my best to improve my natural referencing. Continuing on, Amenitiz registers you on Google hotel, and there you are delighted to see your site priced at the top after the sponsored rates. For months, you eat up the Amenitiz publication, with superb advertisements confirming that you were right, and that direct reservations will arrive... Results after almost 6 months of use: it's a hangover. .. From 70% of Booking reservations, I am now at 91%. The very rare direct reservations, with the Stripe commission, plus the prohibitive annual ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... Positive point: friendly staff. The sales prospect was really convincing. We provide you with a tool allowing you to create your own site, with the help of responsive technicians. ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's subscription. Good student, I even did my best to improve my natural referencing. Continuing on, Amenitiz ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's subscription. Good student, I even did my best to improve my natural referencing. Continuing on, Amenitiz registers you on Google hotel, and there you are delighted to see your site priced at the top after the sponsored rates. For months, you eat up the Amenitiz publication, with superb advertisements confirming that you were right, and that direct reservations will arrive... Results after almost 6 months of use: it's a hangover. .. From 70% of Booking reservations, I am now at 91%. The very rare direct reservations, with the Stripe commission, plus the prohibitive annual subscription cost, make me think that I had gotten a little excited... And in recent weeks, it's the apotheosis... Amenitiz en no longer continue to send you messages that direct reservations are going to arrive, they have started on a new ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's subscription. Good student, I even did my best to improve my natural referencing. Continuing on, Amenitiz registers you on Google hotel, and there you are delighted to see your site priced at the top after the sponsored rates. For months, you eat up the Amenitiz publication, with superb advertisements confirming that you were right, and that direct reservations will arrive... Results after almost 6 months of use: it's a hangover. .. From 70% of Booking reservations, I am now at 91%. The very rare direct reservations, with the Stripe commission, plus the prohibitive ...

See full review

Albergatore

2 months ago

Verified

... Very disappointing experience! ...

See full review

Albergatore

2 months ago

Verified

... Very disappointing experience! I signed a one-year contract with many expectations, after having paid 1900 euros. too bad that after a week the platform had completely changed the planning calendar, very different from how I had accepted it. I asked for clarifications more than once, but no one answered me, their initial rush was only to close ...

See full review

Albergatore

2 months ago

Verified

... Very disappointing experience! I signed a one-year contract with many expectations, after having paid 1900 euros. too bad that after a week the platform had completely changed the planning calendar, very different from how I had accepted it. I asked for clarifications more than once, but no one answered me, their initial rush was only to close the deal, after which they completely abandoned me. They are just a money machine, all young people hired to monetize without customer care. Not ...

See full review

Functionality

Reliable

Hoteliers often report significant challenges with the functionality of Amenitiz's Hotel Management Software. Core features such as booking and invoicing are plagued by reliability issues, with frequent service lapses like unresponsiveness and delayed support, impacting their ability to manage hotels efficiently. Users express frustration over incomplete feature sets and limited adaptability in automating tasks or customizing workflows to suit their specific operational needs. Insights and reporting capabilities also fall short, lacking actionable data that can drive decision-making and improve hotel performance. These deficiencies collectively hinder the software's ability to scale and meet the evolving requirements of hoteliers.

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends or holidays, so if you have problems, be patient because they will take time to assist you. There are basic things like INE ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails ...

See full review

propietario

11 months ago

Verified

... The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails ...

See full review

Owner

10 months ago

Verified

... All of it. The support team just ignore you. I still am not able to integrate invoicing system. They will not help me and now just do not respond it has been days of me chasing daily. They have just taken the money and left me high and dry with functional ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... Positive point: friendly staff. The sales prospect was really convincing. We provide you with a tool allowing you to create your own site, with the help of responsive technicians. ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's subscription. Good student, I even did my best to improve my natural ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's subscription. Good student, I even did my best to improve my natural referencing. Continuing on, Amenitiz ...

See full review

CO-PROPRIETAIRE

5 months ago

Verified

... We promise you after a few months, a migration of your reservations via the reservation platforms. With these arguments in mind, I even anticipated the end of my former channel manager's subscription. Good student, I even did my best to improve my natural referencing. Continuing on, Amenitiz registers you on Google hotel, and there you are delighted to see your site priced at the top after the sponsored rates. For months, you eat up the Amenitiz publication, with superb advertisements confirming that you were right, and that direct reservations will arrive... Results after almost 6 months of use: it's a hangover. .. From 70% of Booking reservations, I am now at 91%. The very rare direct reservations, with the Stripe commission, plus the prohibitive annual subscription cost, make me think that I had gotten a little excited... And in recent weeks, it's the apotheosis... Amenitiz en no longer continue to send you messages that direct reservations are going to arrive, they have started on a new ...

See full review

User Interface

Intuitive

Hoteliers often praise the user interface of Amenitiz for its ease of navigation, making menus and features straightforward to find and use. The visual design is noted as modern and professionally appealing, enhancing user experience without sacrificing functionality. Users appreciate the clarity of information, as data and key details are displayed in a straightforward manner, reducing confusion and aiding decision-making. The interface is regarded as highly usable, particularly for first-time users who find it intuitive and require minimal training to become proficient. Additionally, mobile compatibility is highlighted, with the system performing effectively across devices, which is essential for users needing access on the go. These aspects collectively make the user interface a strong point of Amenitiz's software.

Co-founder of Bredon View Glamping Retreats

10 months ago

Verified

... When we started looking for a booking system, we needed one that was simple, and easy to use and engage with; not only from our point of view but from our guests too. We’ve got a busy life, we also ...

See full review

Co-founder of Bredon View Glamping Retreats

10 months ago

Verified

... How Bredon View Glamping Retreats Increases Direct Bookings, Saves Time and Streamlines Operations with Amenitiz ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Customer Support Responsiveness
Intuitive Design and Ease of Use
Customizable Website Templates
Training and Tutorials
Synch with OTAs
Invoicing Capabilities
Legal Compliance Issues
Mobile App Limitations
Speed and Performance Issues
Smart Pricing Tools

What Types of Hotels Amenitiz is Popular For

Size

2 | Large (75-199 room)

1 | Medium (25-74 room)

14 | Small (10-24 room)

1 | X-Large (200+ room)

21 | X-Small (1-9 room)

Country

18 | France

5 | Italy

5 | Portugal

3 | Spain

2 | United Kingdom

2 | Morocco

1 | New Zealand

1 | Switzerland

1 | Belgium

Type

20 | Bed & Breakfast & Inns

8 | Boutiques

4 | Branded Hotels

6 | City Center Hotels

3 | Airport/Conference Hotels

2 | Extended Stay & Serviced Apartments

5 | Limited Service & Budget Hotels

5 | Luxury Hotels

3 | Resorts

14 | Vacation Rentals & Villas

Region

35 | Europe

1 | Oceania

2 | Africa

Category

39 | Hotel Management Software

What is Amenitiz?

Founded in 2017 | Headquarters in Barcelona (Spain) | 211 employees
Amenitiz is a property management system designed to streamline hotel operations and enhance revenue management. The platform offers highly customizable website templates that can significantly boost direct bookings by 15-70%. Amenitiz consolidates essential tasks such as reservation management, pricing optimization, and payment processing, all within a single intuitive interface. It effectively syncs with various OTAs, ensuring seamless connectivity across platforms. Users appreciate its smart pricing tools, which help maximize revenue, and its user-friendly design, which reduces administrative burden. However, some hoteliers have noted issues with customer support responsiveness and integration reliability with platforms like Google and Expedia. Despite these concerns, Amenitiz proves valuable for hoteliers looking to save time and focus on delivering exceptional guest experiences.

Capabilities

The all-in-one solution for independents

Payments

Booking Engine

Website Builder

Channel Manager

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Amenitiz Website Builder

Website Design
Amenitiz offers an intuitive and easy to use website creator and editor that you can use without any prior experience in website design. Built to face today's challenges, it obeys SEO best practises as well as adapting to all screen sizes.

INCLUDED

Amenitiz Booking Engine

Booking Engine
Amenitiz created a booking engine 100% integrated in your website to maximize direct bookings. Guests can book in 3 clicks from a computer, a tablet or a smartphone!

INCLUDED

Amenitiz Channel Manager

Channel Managers
Amenitiz's Channel Manager allows you to distribute and synchronise your inventory and prices on 120+ online travel agencies. Avoid overbooking and get visibility !

INCLUDED

AmenitizPay

Payments Processing Software
AmenitizPay is an integrated payment system to improve the reservation experience of your customers and facilitate the management of your cashflow. Getting paid has never been easier!

PREMIUM ADD-ON

Amenities PriceAdvisor

Revenue Management Systems
Amenitiz Priceadvisor is a dynamic pricing tool that helps you increase your Occupancy Rate and Margin thanks to its unique algorithm. Choosing the right price to sell your room just got a lot easier!

PREMIUM ADD-ON

Amenitiz PMS

Property Management Systems
Amenitiz PMS is the command center you always wanted. It centralises everything in one place. Intuitive and easy to use, it automates most of your daily tasks, allowing you to save time and focus on your guests.

INCLUDED

Amenitiz Reviews Summary

4.4
Very Good
Ease of Use
4.1/5
Customer Support
4.1/5
ROI
3.9/5
Implementation
4.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Amenitiz is the #21 most trending product in the Hotel Management Software category (out of 73) and the #719 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Amenitiz has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
71 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Amenitiz Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Amenitiz Average Amenitiz

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2

Success Stories

6

References

0

Featured Customers

Amenitiz Reviews

Hotelier Rating

Excellent
30
Very Good
1
Average
1
Poor
0
Terrible
7

Property Size

  • X-Small (21)
  • Small (14)
  • Medium (1)
  • Large (2)
  • X-Large (1)

Country

  • France
    France
    (18)
  • Italy
    Italy
    (5)
  • Portugal
    Portugal
    (5)
  • Spain
    Spain
    (3)
  • United Kingdom
    United Kingdom
    (2)
  • Morocco
    Morocco
    (2)
  • New Zealand
    New Zealand
    (1)
  • Switzerland
    Switzerland
    (1)
  • Belgium
    Belgium
    (1)

Region

  • Europe
    Europe
    (35)
  • Oceania
    Oceania
    (1)
  • Africa
    Africa
    (2)

Hoteliers say

Hoteliers like Amenitiz for its highly customizable website templates that improve direct bookings from 15-70%, comprehensive functionality that consolidates tasks like reservation management and pricing optimization, and effective synchronization with various OTAs. However, hoteliers also highlight significant issues with customer support responsiveness and integration reliability with other platforms like Google and Expedia, citing delays and incompatibility. Amenitiz is particularly praised for its smart pricing tools and intuitive design, which help increase revenue and save management time, but concerns about potential overbooking and invoicing capabilities also persist.

AI-generated from the text of customer reviews

Customer Support Responsiveness
Intuitive Design and Ease of Use
Customizable Website Templates
Training and Tutorials
Synch with OTAs
Invoicing Capabilities
Legal Compliance Issues
Mobile App Limitations
Speed and Performance Issues
Smart Pricing Tools
0

Very disappointing experience!

Albergatore from 5 to 9 room Boutique in Bracciano (Italy)

Verified
2 months ago
At first everything seemed to be working, then the dream vanished! They were just interested in closing the contract very quickly, then I perceived the mistake
Country Italy
Albergatore
X-Small Hotel
0

Pure scandal

CO-PROPRIETAIRE from 1 to 4 room Bed & Breakfast & Inn in Sarlat-la-Caneda (France)

Verified
5 months ago
Positive point: friendly staff. The sales prospect was really convincing. We provide you with a tool allowing you to create your own site, with the help of responsive technicians.
Country France
CO-PROPRIETAIRE
X-Small Hotel
1

Don't waste time or money

Owner from 10 to 24 room Bed & Breakfast & Inn in Tabua (Portugal)

Verified
10 months ago
The onboarding manager was initial helpful and friendly. The app looked user friendly and should have worked but does not.
Country Portugal
Owner
Small Hotel
10

How Bredon View Glamping Retreats Increases Direct Bookings, Saves Time and Streamlines Operations with Amenitiz

Co-founder of Bredon View Glamping Retreats from 10 to 24 room in Tenby (United Kingdom)

Verified
10 months ago
When we started looking for a booking system, we needed one that was simple, and easy to use and engage with; not only from our point of view but from our guests too. We’ve got a busy life, we also have jobs, and a 3-year-old daughter, so having a company that we could partner with, with people that were easy to deal with, and a system that...
Country United Kingdom
Co-founder of Bredon View Glamping Retreats
Small Hotel
0

Not worth it

propietario from 5 to 9 room Bed & Breakfast & Inn in Arseguel (Spain)

Verified
11 months ago
The service is terrible and the software leaves a lot to be desired. They never answer the chat and if they do you can waste a whole day waiting for answers. Hopefully they respond to the emails within a week. Of course they don't work on weekends or holidays, so if you have problems, be patient because they will take time to assist you. Th...
Country Spain
propietario
X-Small Hotel
10

Great software

Pdg from 1 to 4 room Bed & Breakfast & Inn in Gommegnies (France)

Verified
14 months ago
Getting started with the site, very easy and intuitive management and very pleasant and efficient after-sales service.
Country France
Pdg
X-Small Hotel
10

Very good software, fun and useful

gérante from 1 to 4 room Bed & Breakfast & Inn in Plouer sur Rance (France)

Verified
15 months ago
Responsiveness of the support team, support through top webinars, always available and responsiveThe synchronization is perfect in my opinion
Country France
gérante
X-Small Hotel
Marc from Amenitiz replied
Thank you for your wonderful feedback and for choosing Amenitiz. We're delighted to hear that you find our software fun and useful! Your kind words about our support team responsiveness and the quality of our webinars mean a lot to us. We're here to ensure that your experience with Amenitiz is top-notch, and it's fantastic to know that you appreciate our efforts in this regard. Regarding your suggestion about creating payments with Amenitiz terminal from a computer in addition to the telephone, we take your feedback seriously and will certainly consider it for future enhancements. Thank you for the excellent ratings across the board. Your trust in us is greatly appreciated, and we look forward to continuing to serve you and help you manage your B&B even more efficiently.
10

Excedded my expectations

Owner from 10 to 24 room Bed & Breakfast & Inn in Ericeira (Portugal)

Verified
15 months ago
In the past 15 years we have been using several softwares but they had always something that was not enougth for our country law or our managment needs. Amenitiz is the one that completed all the internal and external demands.
Country Portugal
Owner
Small Hotel
Marc from Amenitiz replied
We're thrilled to hear that Amenitiz has exceeded your expectations for managing your Bed & Breakfast and Inn. Thank you for choosing us! Your feedback about our software's ability to meet both internal and external demands is highly valuable to us. We're dedicated to providing solutions that cater to the unique needs of our users, and it's great to hear that we've accomplished that for you. Regarding your suggestion about automating communication with the national INE, we appreciate your input, and we're always working on improvements to make our software even more convenient for users like you. Thank you for the perfect ratings in all categories. Your satisfaction is our top priority, and we look forward to continuously providing you with top-notch services.
10

Useful and effective management program

owner from 10 to 24 room Bed & Breakfast & Inn in Sorrento (Italy)

Verified
15 months ago
It is possible decrease in intermediaries you can centralize reservations in a single software and elimination of over bookings, the payment system.
Country Italy
owner
Small Hotel
Marc from Amenitiz replied
Thank you for your review, and for choosing Amenitiz for your Bed & Breakfast. We're thrilled to know that you find our management program useful and effective! Your feedback about centralizing reservations, eliminating overbookings, and our payment system is greatly appreciated. We designed Amenitiz with the goal of simplifying these aspects of your business, and it's fantastic to hear that we're achieving that. Regarding your suggestions about improving the messaging system and site management, your input is invaluable to us, and we'll work to enhance these aspects to make your experience even better.
10

A simple, powerful tool, a team always attentive and available

DG from 10 to 24 room Branded Hotel in Courtils (France)

Verified
15 months ago
I particularly appreciate the smart pricing, the possibility of creating and managing your website independently, the always present and responsive team, the monitoring of files, the weekly webinars and finally the simple and effective tool. Since my subscription I have managed to develop my reservations by optimizing prices in relation to...
Country France
DG
Small Hotel
Marc from Amenitiz replied
Thank you for sharing your experience with Amenitiz. We're delighted to hear your positive feedback! Your appreciation for our smart pricing, website creation and management, the support team's responsiveness, and the effectiveness of our tool is truly heartening. We aim to provide you with the best tools to optimize your reservations, and your success is a testament to that. Regarding your suggestion about interface improvements with lesser-known platforms, we take your feedback seriously and will continue to expand our capabilities to better serve your needs.
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