Apollo EPOS vs. EXTouch Room-package Counter:
Which Is Right for You?

The Decision

Choosing the right hotel POS system hinges on understanding your hotel’s specific needs, operational complexity, and guest service priorities. Apollo EPOS and EXTouch Room-package Counter are tailored to different operational aspects—Apollo focuses on general sales transactions, while EXTouch manages guest packages and services. Both aim to improve efficiency and guest satisfaction but diverge significantly in their features, support, and market presence. Which aligns better with your hotel’s current priorities?

Is Apollo EPOS or EXTouch Room-package Counter Better for Hotels?

Apollo EPOS by LCR Systems is a traditional point-of-sale platform designed to facilitate sales and inventory management across retail and hospitality environments. However, it has zero reviews, ratings, or recent user feedback, making its real-world performance impossible to assess. Conversely, EXTouch Room-package Counter boasts over 30 reviews, a high NPS score of 9.69, and a 77.88 HTScore, indicating a strong, recent presence. It’s praised for its ease of use, stability, and automation features, making it a compelling choice for hotels seeking a package management system.

The key difference is that Apollo appears to be an untested or less-reported solution with no current user feedback, while EXTouch is actively used, well-rated, and supported globally. Are you comfortable choosing a product with no recent reviews or proven user satisfaction? Or do you prefer a solution with a clear track record of reliability and user approval?

Apollo EPOS vs EXTouch Room-package Counter: Which Should Your Hotel Choose?

If your hotel needs a general POS system primarily for retail or restaurant sales, and you are comfortable with limited publicly available user feedback, Apollo EPOS might be suitable. For hotels of any size looking for a robust, specialized package management system that improves departmental coordination, EXTouch is clearly the better option. Its high ratings, recent reviews, and tailored features demonstrate proven value, especially for properties managing guest packages, spa services, or food and beverage outlets.

For large or multi-property hotels prioritizing automation, real-time reporting, and ease of staff adoption, EXTouch offers a more reliable and scalable solution. If your focus is on flexible, customizable sales processes without specific package management, then Apollo’s functionality might suffice—though the lack of reviews raises questions.

Is Apollo EPOS or EXTouch Room-package Counter Easier to Use?

Ease of use is crucial if your staff needs swift onboarding and minimal disruption. Apollo EPOS has a rating of 0/5, with no reviews or user feedback, indicating a lack of publicly available information on its interface or learning curve. On the other hand, EXTouch scores highly at 4.63/5, supported by real reviews praising its user-friendly design, intuitive navigation, and quick staff adoption.

Reviewers highlight that EXTouch’s interface is modern and easy to operate, with some noting that initial training is recommended but straightforward. The mobile analytics and report exporting features add to its convenience. Given the lack of data on Apollo’s usability, the clear advantage goes to EXTouch.

Edge: EXTouch Room-package Counter

Which Has Better Features: Apollo EPOS or EXTouch Room-package Counter?

Apollo EPOS’s feature set is not publicly detailed, with no available features listed. Conversely, EXTouch boasts four distinct features exclusive to it: Payment Log Reports, Sales Reporting, Mobile Analytics, and Report Exporting. These functionalities directly support operational oversight, guest service, and data-driven decision-making.

While Apollo may offer basic POS transaction capabilities, the absence of detailed features or unique modules limits its appeal. EXTouch’s focus on automated reporting, real-time data synchronization, and mobile access ensures your team can monitor and adapt operations efficiently. Therefore, EXTouch clearly offers more tangible features.

Edge: EXTouch Room-package Counter

Which Has Better Customer Support: Apollo EPOS or EXTouch Room-package Counter?

Since Apollo EPOS has no reviews, there is no public data on its customer support quality. In contrast, EXTouch has high ratings—4.59/5 for support—and recent reviews praising its responsiveness and stability. Users appreciate the prompt assistance and detailed onboarding, with some noting that the support team’s proactive communication enhances their overall experience.

Reviewers mention that EXTouch’s support team is knowledgeable, available, and helpful in resolving issues quickly. This proven support network is a vital factor when investing in a new hotel system. Edge: EXTouch Room-package Counter

Which Has More Integrations: Apollo EPOS or EXTouch Room-package Counter?

Apollo EPOS provides no verified integrations, which could limit its ability to connect with your existing property management systems or loyalty programs. Conversely, EXTouch, despite having no verified partners listed, supports integration with major hotel PMS systems and offers seamless data synchronization—based on reviews emphasizing its excellent cross-departmental connectivity.

The real-world evidence suggests EXTouch is more adaptable within hotel tech stacks, enhancing workflows rather than hindering them. The lack of verified partners for both remains a concern, but EXTouch’s reputation for smooth integrations positions it as the more flexible choice.

Edge: EXTouch Room-package Counter

Which Do Hoteliers Rate Higher: Apollo EPOS or EXTouch Room-package Counter?

Given that Apollo EPOS has no reviews or ratings, we cannot determine user satisfaction or hotel segment preferences. EXTouch, however, has a substantial review base and a near-perfect NPS score of 9.69, with property types spanning luxury hotels, city hotels, hostels, and branded hotels—though ratings for luxury hotels and major brands are zero, indicating limited data in those segments.

Most recent reviews praise EXTouch for stability, ease of use, and support, making it the more reliable choice based on user feedback. The absence of reviews for Apollo leaves its suitability unverified.

Edge: EXTouch Room-package Counter

How Much Do Apollo EPOS and EXTouch Room-package Counter Cost?

Apollo EPOS does not list any pricing details, indicating a lack of transparency or that it may be custom-priced without standard packages. EXTouch’s base price is $300, with no additional implementation or monthly fees listed, making it straightforward to budget for.

Without clear pricing for Apollo, your hotel might face uncertainty in cost planning. EXTouch’s transparent, predictable pricing structure provides a tangible advantage for budgeting and ROI calculations.

What Type of Hotel Should Use Apollo EPOS?

• Hotels seeking a simple POS for retail or restaurant transactions with minimal integration needs.
• Small properties or boutique hotels with straightforward sales processes.
• Hotels with existing POS infrastructure looking to add basic transaction capabilities.
• Teams that prioritize low initial investment and quick deployment.

Not ideal if:

• You require advanced reporting, automation, or guest package management.
• Your hotel operates across multiple departments with complex workflows.
• You need proven support and recent user reviews to guide your decision.

What Type of Hotel Should Use EXTouch Room-package Counter?

• Hotels offering packages, spa treatments, or dining services tied to guest rooms.
• Properties aiming to streamline package redemption and reduce manual tracking.
• Hotels focused on real-time operational data and departmental coordination.
• Hotels seeking a flexible, customizable system supporting automated reports.
• Teams that value support, ease of use, and scalability across multiple outlets.

Not ideal if:

• Your property is small with minimal ancillary services.
• You require a mobile or cloud POS solution for non-fixed locations.
• You prefer a system with a broad global vendor network and verified integrations.

EXTouch vs Apollo: The Bottom Line for Hotels

The core difference is that EXTouch has a proven track record, with 32 recent reviews and a high satisfaction score, while Apollo offers no publicly available feedback or recent data. If your hotel needs a reliable package management solution, EXTouch’s high ratings, ease of use, and feature set make it the clear choice.

Choose Apollo only if your operation is extremely simple, your team is comfortable with an untested system, or if you are exploring options before committing to a proven platform. For most hotels seeking stability, automation, and support, EXTouch is the safer, smarter investment.

In summary, EXTouch Room-package Counter stands out as the more mature, well-supported, and feature-rich option, especially for hotels managing multiple guest services and packages. Apollo EPOS remains unverified and thus less advisable, unless you have specific reasons to trust an unreviewed system. Your decision should hinge on whether you prioritize proven performance or are still willing to validate an untested solution.