The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 284 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Aro Digital Strategy shines , with exclusive features like Google AMP Markup and Review Widgets.
SHR Group shines when it comes to proactive client management — especially for brand properties (4.8/5) .
Side-by-side ratings based on 284 verified hotelier reviews on HTR.
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| Starting Price | From $1,200/mo | From $900/mo |
| Verified Reviews | 22 | 262 |
After analyzing 284 verified reviews, Aro Digital Strategy users most value its , while SHR Group users highlight proactive client management, website design, reporting and analytics. Click any theme to see what reviewers say.
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Proactive Client Management
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Website Design
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Reporting and Analytics
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Digital Marketing
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Voucher System
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Template Limitations
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How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #14 4 reviews | #9 30 reviews |
| Mid-Size (25-74 rooms) ▾ | #9 17 reviews | #1 208 reviews |
| Large (75-199 rooms) ▾ | #18 1 reviews | #6 13 reviews |
| X-Large (200+ rooms) | — | #14 1 reviews |
By Property Type
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| Boutique ▾ | #13 12 reviews | #4 115 reviews |
| Luxury ▾ | #11 13 reviews | #2 163 reviews |
| Branded / Chain ▾ | #13 5 reviews | #2 84 reviews |
| Extended Stay ▾ | — | #4 16 reviews |
By Region
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| North America ▾ | #24 0 reviews | #11 8 reviews |
| Europe ▾ | #7 21 reviews | #2 244 reviews |
| Asia Pacific ▾ | — | #6 5 reviews |
Choosing the right website design platform for your hotel involves understanding how each solution addresses your digital needs. Both Aro Digital Strategy and SHR Group aim to enhance your online presence, but they diverge in features, scale, and focus. While Aro emphasizes bespoke aesthetics and a high-touch approach, SHR offers a broader ecosystem with advanced integrations and AI-driven tools. So, which aligns best with your hotel’s specific goals?
Both products aim to boost direct bookings through attractive websites, but SHR Group has a higher overall rating (4.87/5 vs. 0/5) and a larger volume of recent reviews (169 vs. 22), making its customer feedback more current and detailed. Aro’s limited review count and outdated reviews mean less confidence in its current performance, especially since no recent data is available.
While Aro focuses on sophisticated, visually stunning, and highly personalized websites, SHR emphasizes functional design driven by data analysis and guest behavior insights. The decision hinges on whether your hotel prioritizes bespoke aesthetic craftsmanship or data-optimized functionality—both aim to grow your revenue, but SHR’s recent reviews and higher score make it the safer choice today.
If your hotel needs a highly customizable website with a focus on brand aesthetics, user-centric content management, and strategic SEO, go with Aró Digital Strategy. Its emphasis on bespoke design, technical excellence, and over 25 years of experience suits luxury hotels and boutique properties seeking visual impact.
On the other hand, if your hotel requires a platform with strong integration capabilities, AI-driven booking engines, and digital marketing tools, SHR Group is the clear choice. Its broader ecosystem, including advanced CRO tools and extensive partner integrations, makes it ideal for hotels looking to scale and optimize revenue through data and automation.
Aro’s user interface scores slightly higher (4.73/5 vs. 4.69/5) and boasts strong onboarding ratings (4.81/5 vs. 4.66/5), indicating an intuitive experience for hotel teams. Its Content Management System focuses on simplicity, making updates straightforward for staff with minimal training.
SHR Group’s platform is also rated highly for ease of use, but some clients note a steeper learning curve due to its complex features and CMS usability issues, particularly with image uploads. Overall, Aro’s streamlined onboarding and user-friendly design give it the edge.
Edge: Aro Digital Strategy.
Aro Digital Strategy offers five exclusive features including Google AMP Markup, Review Widgets, Storefront/Voucher Functionality, Blog Post Composer, and Whitelabel Capability—adding value for hotels wanting more customization and promotion tools. SHR Group provides 14 shared features, but none unique, focusing more on core website functions and integrations.
While SHR’s broad set of features supports extensive marketing and operational needs, Aro’s unique features like review widgets and content tools cater specifically to hotels aiming to enhance direct engagement and branding. For feature depth and innovation, edge goes to Aro.
Aro’s support team scores 4.82/5, with reviews emphasizing prompt, professional assistance and regular reporting to improve online performance. Clients express high satisfaction with dedicated account managers and ongoing strategic advice.
SHR Group’s customer support is nearly identical in rating (4.85/5), with reviews praising its responsiveness, proactive management, and extensive analytics. Clients note they appreciate the support team’s hands-on approach, though some mention occasional challenges with onboarding.
Edge: SHR Group.
SHR Group’s platform integrates with 81 verified partners, including major PMS and distribution channels like Criton, Profitroom, and OpenHotel, offering extensive connectivity. Aro Digital Strategy’s single verified partner limits its integration options but may favor hotels seeking a dedicated, specialized solution.
If your hotel relies on multiple systems or seeks a flexible, tech-rich environment, SHR’s wider ecosystem provides an advantage. For a more niche, tailored integration approach, Aro’s focused partner model might suffice.
Edge: SHR Group.
Current reviews heavily favor SHR Group, with a 4.87/5 rating based on 169 reviews from a diverse mix of hotels, including city center and boutique properties. Recent feedback underscores their AI-driven tools, digital marketing, and ease of use, making SHR the clear leader.
Aro’s reviews are scarce, outdated, and show a perfect score of 5/5, but with only 22 reviews and no recent data, confidence in its current standing is limited. Therefore, SHR’s recent and abundant reviews give it the edge.
Edge: SHR Group.
Aro’s pricing begins at $1,200 per month without a trial, no mention of custom packages or discounts. SHR Group’s base price is $900 monthly, also without a trial, but offers more flexible packages and extensive features at comparable costs.
Given the higher feature set and integrations, SHR’s price point appears more competitive, especially for hotels seeking comprehensive digital solutions without hidden fees.
Hotels that benefit most from Aró include:
Not ideal if your hotel operates in a highly data-driven environment or requires extensive integrations with PMS and marketing tools, as Aro’s system is more limited.
Hotels that should consider SHR include:
Not ideal if your hotel is small with simple needs or prefers a highly visual, design-focused website without heavy reliance on integrations and automation.
The core difference between the two solutions lies in scope: Aro Digital Strategy excels in bespoke, aesthetically driven websites suited for luxury and boutique hotels, while SHR Group provides a broad, data-backed platform with advanced automation and integration capabilities.
If your hotel values visual storytelling, strong branding, and straightforward content management, Aro’s tailored approach and recent positive reviews make it the right pick. Its fewer features and integrations might limit growth potential but ensure a premium, hands-on experience.
Conversely, if your hotel prioritizes performance, automation, and extensive system connectivity, SHR Group’s higher ratings, larger review base, and feature-rich ecosystem deliver a more comprehensive solution. Its AI tools and integration depth make it the best choice for hotels focused on data-driven revenue growth.
In conclusion, for most hotels today, SHR Group’s recent reviews and higher customer ratings make it the more reliable and scalable option. However, if your hotel’s goal is to create a visually stunning, brand-centric website with less emphasis on automation, Aro remains a compelling choice, especially given its specialized features.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,200/mo | From $900/mo |
According to HTR's product database, Aró Website Design and SHR Website Design share 14 features. Here are the key differences — features one has that the other lacks.
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| Blog Post Composer | ||
| Google AMP Markup | ||
| Review Widgets | ||
| Storefront/Voucher Functionality | ||
| Whitelabel Capability |
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
Unique capabilities
What hoteliers love
Clients commend the dedicated client management team for their proactive and responsive support. Account managers are often described as knowledgeable... Clients commend the dedicated client management team for their proactive and responsive support. Account managers are often described as knowledgeable, invested in client success, and ready with insights and recommendations to drive business growth.
SRH Group is highly regarded for its modern, visually striking, and user-friendly website designs that enhance the guest booking experience. Clients n... SRH Group is highly regarded for its modern, visually striking, and user-friendly website designs that enhance the guest booking experience. Clients noted that these designs have significantly contributed to increased visibility and higher conversion rates. However, some clients expressed a need for more flexibility in customization and quicker turnaround times.
The extensive and in-depth reporting features provided by SRH Group are consistently praised, offering clear insights into performance trends and acti... The extensive and in-depth reporting features provided by SRH Group are consistently praised, offering clear insights into performance trends and actionable data that help hoteliers make informed decisions. Users find these reports crucial for strategy adjustments and performance tracking.
Where hoteliers push back
The voucher system implemented by SRH Group received mixed reviews. While appreciated for driving additional revenue, several users highlighted areas... The voucher system implemented by SRH Group received mixed reviews. While appreciated for driving additional revenue, several users highlighted areas for potential enhancements, including easier voucher management and partial redemptions.
While SRH Group's templates are generally praised for being visually appealing, some users find them restrictive and desire more options for customiza... While SRH Group's templates are generally praised for being visually appealing, some users find them restrictive and desire more options for customization to better reflect their unique brand identities.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Aró Website Design and SHR Website Design share many core Website Design features, but each has unique capabilities. Aró Website Design offers 1 verified integration partners, while SHR Website Design offers 81. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Aró Website Design leads in ease of use at 4.7/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Aró Website Design: No. SHR Website Design: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Aro Digital Strategy has an HT Score of 0 and SHR Group has 43. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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