Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Make your website stand out with customer-centric design tailored to your guests’ every need
95% recommended by 317 hotels
More than 50% of SHR Group’s reviews come from Ireland.
Bell - AI powered product analyst
I analyzed all of SHR Group’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like how SRH Group's comprehensive solution enhances their digital strategy through advanced AI-driven booking engines, innovative web design, and impactful digital marketing. The technology integrates seamlessly, increasing direct bookings, revenue, and customer experience. However, users also noted some areas for potential improvement: integration with certain PMS systems, template limitations, and CMS usability. Overall, SRH Group is commended for its proactive client management and significant ROI.
Industry experts recommend Avvio SHR for its AI-driven booking engine, exceptional CRO (Conversion Rate Optimization) capabilities, and custom-tailored website design that enhances user experience and drives direct bookings. Distinguished for its impactful designs and deep integration with ecosystem partners, Avvio stands out in the hospitality tech market with unique products like the Allora AI engine and Metasearch functionality that foster personalization and guest engagement.
Founded in 1987 | Headquarters in Houston (United States) | 201 employees
SHR Website Design is a sophisticated solution tailored for the hospitality industry, crafted to enhance digital strategies through innovative web design, advanced AI-driven booking engines, and impactful digital marketing. The platform integrates seamlessly with existing hotel systems to elevate user experience and boost direct bookings. With features such as user-friendly interfaces, intuitive navigation, and customized layouts, SHR Website Design focuses on creating engaging and functional websites that meet both the aesthetic and practical needs of your guests. By analyzing browsing behaviors, SHR Website Design optimizes site structure for easy access to key information, driving greater customer satisfaction and maximizing revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of SHR Group products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
SHR Group's Provided Description:
"Through the power of data, we understand how your business is unique, with its own set of goals, target audience, and brand identity. That's why every element of our hotel website design reflects your specific requirements.
From the moment a guest lands on your website, we will create an experience that captivates and engages them. Our meticulously designed user interfaces are intuitive and easy to navigate, ensuring a seamless browsing experience. By placing your guests' needs at the heart of the design process, we creates websites that not only look stunning but also provide the functionality and features that your audience desires.
We analyze your customers' browsing habits and behavior to optimize the layout and structure of your website, ensuring that key information is easily accessible and actions are intuitive. From seamless navigation menus to convenient contact forms, we design every aspect of your website with the user in mind."
Not sure if SHR Group is right for your hotel? Here are similar Website Design vendors that could be a good fit for your hotel:
Capabilities
Custom Design for all Sites
Custom Design for all Sites
At SHR Group, our design methodology focuses on maintaining standard functionality while customizing the design to create a unique experience for each hotel.
Standardized Modules built for Performance
Standardized Modules built for Performance
Standardized Modules built for Performance
Responsive mobile-led design
Responsive mobile-led design
Responsive mobile-led design
Intuitive User-friendly CMS
Intuitive User-friendly CMS
Intuitive User-friendly CMS
WordPress CMS designed specifically for the Hospitality Industry
WordPress CMS designed specifically for the Hospitality Industry
Word Press with a SHR Group proprietary theme designed for the Hospitality Industry
Performance Optimised Websites
Performance Optimised Websites
Performance Optimised Websites
Personalization capabilities when built with Allora Booking Engine
Personalization capabilities when built with Allora Booking Engine
Personalization capabilities when built with Allora Booking Engine
This vendor's trending score is rising, SHR Website Design is the #24 most trending product in the Website Design category (out of 51) and the #1341 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
Attract more guests with a stunning website. Save money on web development fees, and choose from a range of easy to use templates to showcase your unique brand
Tracy and Ailbhe and team were an amazing support. They brought our new branding to life in the form of the most wonderful, modern, beautiful website design. We really could not be happier with the results and highly recommend their services. We just know that it will increase our visibility, direct bookings and conversions as a result. Thank you so much!
What do you dislike or think could be improved?
The whole process was seamless to be honest, and the support was amazing. I cannot think of any improvements to be honest.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
N/A
Tracy and Ailbhe and team were an amazing support. They brought our new branding to life in the form of the most wonderful, modern, beautiful website design. We really could not be happier with the results and highly recommend their services. We just know that it will increase our visibility, direct bookings and conversions as a result. Tha...
My upmost favorite thing about SHRGroup is the fact that we don't just get applications - we get REAL people when service is needed!
What do you dislike or think could be improved?
Not alot honestly - I guess staying atop the enhancements as requested would be my suggestion. They do get them done but as with any tech - the process can be long.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
My upmost favorite thing about SHRGroup is the fact that we don't just get applications - we get REAL people when service is needed!
I do like the easy ability to create a booking discount code and booking link that I can send to our clients.
What do you dislike or think could be improved?
Any pictures that have been added to create a wedding/other booking link I cannot delete. It is overwhelming and I would appreciate the ability to delete any images necessary.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
I do like the easy ability to create a booking discount code and booking link that I can send to our clients.
The SHR Group are forward thinking with their use of technology for direct bookings. From how they cultivate and disseminated marketing data that anticipates what our guests wants and needs. The Allora Booking Engine by SHR Group serves smart, personalised content to increase conversion, revenue and bookings. The design of the website and booking engine are user and mobile friendly for our guests. The SHR Group services are cross platform and fully support our own digital marketing strategy from SEO, Paid Search, Metasearch and all direct traffic.
What do you dislike or think could be improved?
If there was one aspect of the SHR Group Service that they could improve on is the integration of their Wave revenue tool with more Irish and UK based PMS's.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The SHR Group are forward thinking with their use of technology for direct bookings. From how they cultivate and disseminated marketing data that anticipates what our guests wants and needs. The Allora Booking Engine by SHR Group serves smart, personalised content to increase conversion, revenue and bookings. The design of the website and b...
Our account managers attention to detail, attitude & dedication. The general ethos of the company is to be at the forefront of the industry. Ahead of the trends which is excellent
What do you dislike or think could be improved?
Some more flexibility with packages - ie only discounting 2 night stays on BAR rates. Limited to some functions due to our PMS system so further development with them would be great
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Our account managers attention to detail, attitude & dedication. The general ethos of the company is to be at the forefront of the industry. Ahead of the trends which is excellent
The customisation of our website with SHR is simple to do. One can update site links, change photos, and update text in just a few clicks. This allows you to constantly refresh and improve your site to ensure that we are always showing off the best and most exciting parts of our premises. The team at SHR are always extremely responsive when dealing with any queries I or my colleagues may have and are quick to resolve any issues. The expansive reporting features in the BKE allow for incredible insights and stay on top of trends and markets.
Our account manager (Tom) provides excellent monthly insights and expert advice on what we can do as a company to grow and improve bookings and sales. Tom and the team at SHR are a pleasure to work with and an incredible asset to the business.
What do you dislike or think could be improved?
Any issues that we encounter, Tom and the team are always on hand to resolve them as well as provide advice as to how we can best optimise our features. At present, there are no obvious drawbacks to working with SHR Group
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
The customisation of our website with SHR is simple to do. One can update site links, change photos, and update text in just a few clicks. This allows you to constantly refresh and improve your site to ensure that we are always showing off the best and most exciting parts of our premises. The team at SHR are always extremely responsive when...
We have successfully been able to use the CRO, Channel Manager, Website for our Casino and Leisure guests. Mapping to our 3rd parties has been an ease allowing for a wider range of distribution. The systems work for our 170 room hotel casion to our 3000+ room property in Las Vegas
What do you dislike or think could be improved?
- There can still be some improvements to the channel manager, small items such sorting an searching of rate plans for example
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
We have successfully been able to use the CRO, Channel Manager, Website for our Casino and Leisure guests. Mapping to our 3rd parties has been an ease allowing for a wider range of distribution. The systems work for our 170 room hotel casion to our 3000+ room property in Las Vegas
SHR Group stands out as an exemplary organisation with which we have the privilege of collaborating. The company's excellence is evident across various facets, ranging from top-notch customer service to the exceptional quality of their products. The comprehensive training program they offer ensures that individuals at all proficiency levels can adeptly navigate the booking engine and web interface.The support team at SHR Group for website and booking engine deserves commendation for their outstanding commitment. They exhibit a remarkable responsiveness, swiftly addressing any issues that arise within a few hours. This dedication significantly contributes to a seamless operational experience.
What do you dislike or think could be improved?
There is nothing that needs improvement at the moment and we hope in future as well. We thoroughly enjoy our collaborative partnership with SHR Group.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
SHR Group stands out as an exemplary organisation with which we have the privilege of collaborating. The company's excellence is evident across various facets, ranging from top-notch customer service to the exceptional quality of their products. The comprehensive training program they offer ensures that individuals at all proficiency levels...
- Long time customer of Avvio, and we are consistently seeing innovation across all departments, which has seen an increase both in bookings and revenue - Booking engine converts strongly: integrates well with our Channel Manager, with v few delays - Account Management is impeccable: Catriona is always responsive and provides detailed breakdown of data on a monthly basis. Teams (e.g. digital marketing/ SEO/ Design) are all consulted behind the scenes, giving a cohesive company feel, that is rarely mirrored by those offering similar services - PPC and advertising spend is always observed: money is not spent without results, meaning hotel management can rest easy - Website refresh was a simple process, consulted with on every step of the way, resulting in a modern and user-friendly design, that has again allowed us to grow our direct revenue - Mobile site has made huge developments since we joined Avvio in 2017, particularly with responsiveness - Clear that conscious effort made to stay abreast of new technology, ensuring the guests' path is made simpler and conversion is maximised
What do you dislike or think could be improved?
- More options for modification of existing bookings (particularly when just 1 room out of a group needs to change). Other OTAs provide this, so would make sense to match this offering
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
- Long time customer of Avvio, and we are consistently seeing innovation across all departments, which has seen an increase both in bookings and revenue - Booking engine converts strongly: integrates well with our Channel Manager, with v few delays - Account Management is impeccable: Catriona is always responsive and provides detailed break...
From the moment we reached out to Avvio SHR to request a new look website with updated functionality, they were attentive, helpful and provided us with options, functionality, focussing on CRO, increasing guest experience and in turn increasing bookings, revenue and engagement. The design was unique to the hotel and really speaks to the brand look and feel and guidelines.
by
Jennifer Brew
(The Marketing Department)
on May 15, 2026
Showing all answers to:
"What does this product or service do well?"
Jennifer Brew
Marketing Operations Manager
@
The Marketing Department
November 21, 2023,
Jennifer Brew
regularly uses
SHR Group
From the moment we reached out to Avvio SHR to request a new look website with updated functionality, they were attentive, helpful and provided us with options, functionality, focussing on CRO, increasing guest experience and in turn increasing bookings, revenue and engagement. The design was unique to the hotel and really speaks to the brand look and feel and guidelines.
Jason Campion
Customer Success Manager
@
wpengine
September 19, 2022,
Jason Campion
has seen a demo of
SHR Group
One of the most professional companies I ever have had the pleasure of dealing with, always looking at ways to improve and grow their services.
To hear some of the future plans that Avvio has is extremely interesting and we can't wait to be a part of it.
Abir Maiti
Tech Lead
@
Capital Numbers
December 1, 2021,
Abir Maiti
regularly uses
SHR Group
With a robust user-focused booking system with beautifully designed websites to utilize the full potential of the system, which provides a great user experience and sense of personalization, no wonder that are one of the market leaders. And their customer experience team is really quick to come up with solutions.
Edel Whitney
Digital Marketing Executive
@
The Marketing Department
November 30, 2021,
Edel Whitney
regularly uses
SHR Group
The booking engine and web design are really user friendly and very quick and easy to navigate and update. The support team are absolutely fantastic, they are always prompt to respond and provide solutions.
Danielle Martin
IT Lecturer
@
NUI Galway
November 29, 2021,
Danielle Martin
has seen a demo of
SHR Group
Avvio's hospitality website with AI booking engine are GDPR compliant with highly effective mechanisms to boost profits for their customers using strategies to draw in website traffic, avoid basket cart abandonments, target discounting and boost direct booking conversions.
Liz Daly
Business Development Manager
@
Rate Wise
December 8, 2020,
Liz Daly
occassionaly uses
SHR Group
Avvio is a great company to work with - we have a number of mutual clients and our systems work seamlessly together. Their booking engine is easy to use and easy to navigate.
We have worked together for many years and have built a positive and long-lasting relationship with the team.
Georgie Hardy
Marketing Manager
@
Michels and Taylor
December 8, 2020,
Georgie Hardy
regularly uses
SHR Group
Regular and useful product updates, Avvio always take on board customer feedback, Ed our account manager always responds in a timely manor is is on hand to support us when needed with any changes required. Product is great for flash sales, promotional codes and database capture through closed user groups.
Hannah Corbett
Owner
@
Get Digital NI
December 5, 2020,
Hannah Corbett
regularly uses
SHR Group
Over the years I have worked closely with Avvio on many different projects. I have found them the best in their field when it comes to Hotel website design, Digital Marketing and their booking engine.
Avvio know Hotels, their web design team are first class and work closely with partners and clients to deliver websites that not only look visually impressive but are also built with the user experience and driving conversions in mind. They look to future proof websites so that they remain at the forefront of design and provide their customers with site that have longevitiy.
The Digital Marketing Team at Avvio have worked closely with me for a number of my clients over the last 8 years. They are always striving to deliver better results and make sure they are up to date on all the new and emerging Digital channels hotels can and should be using to drive business. They not only run campaigns for their clients but also educate and help train Hotels in the different areas of Digital Marketing through their Digital Academy, something which is really important to the hospitality industry.
In recent years Avvio has made innovative changes to their award-winning booking engine. By using artificial intelligence (AI) they are able to drive revenue and guest engagement for hotels and accommodation providers. In doing so Avvio are really leading the way in this field, their booking engine is constantly learning, it uses the data collected and recommends changes to improve conversions and drive revenue.
Wesley Bowden
Director of Ecommerce
@
Tifco Hotel Group
December 4, 2020,
Wesley Bowden
regularly uses
SHR Group
Avvio booking engine platform is always reliable and robust, we have been using it for the past 10 years and have yet to have any major outage. The support we receive is next to none. Avvio are constantly improving the booking engine with new releases every few weeks.
Chris Byrne
VP
@
Sensorpro
December 3, 2020,
Chris Byrne
has tried
SHR Group
The Avvio booking platform is the best in the business & trusted by leading brands.
The booking engine Allora delivers a personalized booking experience for every guest.
ps Avvio partner with Sensorpro for Hotel email marketing, conversational guest surveys & free Google review tool.
Thomas Landen
Director Of Partnerships
@
Revinate
December 1, 2020,
Thomas Landen
has seen a demo of
SHR Group
The most positive feedback we hear from customers is around the conversion of their digital marketing and booking engine. This is where Avvio products excel. Ultimately it is all about marketing ROI and maximizing investment. Other things Avvio offers are a wide range of integrations and the flexibility to set these up.
Adrienne Hanna
Founder
@
Right Revenue
November 4, 2020,
Adrienne Hanna
regularly uses
SHR Group
Avvio is without doubt one of the market-leading booking engine technologies in our industry.
Avvio are innovators and are never content with just providing what the market needs now but what the market doesn't yet know they need!
Their user experience is always customer lead but their technology is cutting edge. With an immersive view of how customers behave, how our customer behaviour is likely to change and a solution that takes you from your customers digital journey, through great web design and an amazing booking experience, Avvio offers hotels a great 'total' solution.
Robert Holland
Managing Director
@
HotelPartner Yield Management
October 30, 2020,
Robert Holland
heard from clients about
SHR Group
Avvio integrates directly and seamlessly to our platform. The user journey through the website and to the booking engine is clear and straightforward resulting in a better conversion than others providers on the direct channel.
Hannah Corbett
Digital Consultant
@
Get Digital NI
December 3, 2021,
Hannah Corbett
has tried
SHR Group
Avvio are at the forefront of hotel marketing. Their booking engine is exceptional, the focus on AI means it is a leader in it's field and excellent and driving direct bookings. In additional to the booking engine they are leaders in Digital Marketing executing multi channel paid ad campaigns which helps drive direct revenue.
Mukul Gupta
CEO
@
Capital Numbers
December 2, 2021,
Mukul Gupta
regularly uses
SHR Group
The team at Avvio is fantastic. They are extremely knowledgeable and easy to work with. They communicate clearly and promptly. Their customer service and level of technical expertise are of the highest level. They have a very simple API that is easy to integrate and helps deliver a seamless booking user experience to visitors.
Abhijit Sarkar
Head of Creative Services
@
Capital umbers Infotech Pvt. Ltd.
December 1, 2021,
Abhijit Sarkar
has tried
SHR Group
In my experience, all Avvio's products are very customer-oriented and provide custom solutions to offer the best experience to the customers.
Avvio's booking engine itself is a good product offering an easy and seamless booking experience.
Also, the Metasearch functionality helps the customers get the best rate and multiple channels to book a hotel as per customers' preferences.
Ross Testa
Founder
@
3 Heads Agency
November 9, 2021,
Ross Testa
has tried
SHR Group
As a video production and social media company owner who works with a lot of hotels in the industry, I was always hearing about the complaints around cancellations and how much of an impact this would have on their business. When I met the team at Avvio I knew straight away that this would have a significant impact on my clients business and it did just exactly that! The booking engine and its artificial intelligence really does tailor every website visit to every customer ensuring they book what is unmissable to them. All of my clients have mentioned how amazing the support has been from the Avvio team as well which makes me really happy.
Benjamin Devisme
Chief Evangelist Officer
@
Quicktext
November 10, 2021,
Benjamin Devisme
heard from clients about
SHR Group
Avvio is excellent to help hotels increase direct booking via an interactive customer journey. They have clearly understood that online sales is not only about showing nice pictures but helping travellers picture themselves at your hotel. Every visit, Allora (Avio's AI engine) captures info on each traveller to personalize a little bit more the next visit and make your hotel increasingly relevant to each specific customer.
Pelle Schopenhouer
Partnership Coordinator
@
Revinate
November 10, 2021,
Pelle Schopenhouer
has seen a demo of
SHR Group
Avvio has been a great partner for us. The power of the solutions they bring is amazing. Their amazing API makes it a pleasure to integrate with and do business with. Their focus on personalization and guest experience truly shows that their number one priority is their customers' experience.
Jeremy Greant
Partnerships Manager
@
OTA Insight
November 15, 2021,
Jeremy Greant
heard from clients about
SHR Group
Avvio's product are intuitive, easy to use and has great integration with ecosystem partners. Artificial Intelligence is used wisely to increase direct booking conversion and upsell revenue. Constantly innovating.
Luc Partouns
University Coördinator and Lecturer
@
Zuyd University of Applied Sciences - Hotel Management School Maastricht
November 30, 2021,
Luc Partouns
has seen a demo of
SHR Group
Experts in digital marketing, are really able to boost direct bookings - and so profit. Hoteliers often take OTA's for granted, espacially when they are stand alone and not part of a chain. Avvio let's hoteliers rethink this appraoch.
Stephen Williams
Group Sales & Marketing Director
@
Windward
December 1, 2021,
Stephen Williams
regularly uses
SHR Group
The Avvio portfolio of products and their account management teams have never failed to deliver outstanding results for our hotel portfolio. Year on year we continue to achieve substantial growth in our direct booking strategy. Our partnership with Avvio continues to go from strength.
Ricky Daniels
Co-Founder
@
Trybe
December 1, 2021,
Ricky Daniels
heard from clients about
SHR Group
Incredibly forward thinking solution who put the customer first. Their attention to detail is second to none, especially when it comes to personalisation and the guest experience. They have a great API which makes them really easy to integrate with and do business with. We're big fans of their customer support too.
Stephen Williams
Group Sales & Marketing Director
@
Windward
November 30, 2020,
Stephen Williams
regularly uses
SHR Group
The whole Avvio "ecosystem" from website design, booking engine, on-line marketing tools and account management excels at driving digital brand presence and most importantly revenues. Their technology is constantly developing and is an important component in the success of the Windward hotels portfolio. Avvio has increased our on-line bookings, resulting in significant channel shift and millions in extra revenues.
Benjamin Devisme
VP Sales
@
Quicktext
October 31, 2019,
Benjamin Devisme
heard from clients about
SHR Group
Avvio provides cutting edge Website Booking Engine technologies. What I like the most about them is the fact that they are able to capture customer data visit after visit and push the relevant messages at the first visit, on the second, when the customer has booked and is looking for pre-stay information.
Mark Evans
Business Development Manager
@
Avvio
December 12, 2019,
Mark Evans
has seen a demo of
SHR Group
Avvio is a fantastic tool which drives your direct bookings by making use of the latest in AI technology. The technology works so well they are able to guarantee a growth in direct bookings by using Allora.
Julie Grieve
Founder & CEO
@
Criton
October 29, 2020,
Julie Grieve
heard from clients about
SHR Group
Avvio is all about getting more direct bookings from brand.com (as Frank likes to say!) or your own website. It's also got fantastic AI built in called Allora which ensures a more personalised guest experience.
Quentin Lederer
COO
@
WIHP
December 1, 2020,
Quentin Lederer
heard from clients about
SHR Group
Very efficient digital agency with powerful tools that ensures that they are constantly using cutting edge technology to ensure hotels are getting the maximum from them. Their Metasearch campaigns are always 100% optimized with the latest techniques always applied.
Allan Nelson
CEO
@
For-Sight
December 2, 2020,
Allan Nelson
heard from clients about
SHR Group
It helps optimise for direct bookings, working well with hotels of different shapes and sizes. The ability to differentiate and personalise content for both new and returning guests is key. The hotel wants to keep the guest on their website, rather than lose the traffic back to the OTA. They have to grab the attention and tell a relevant story to establish that direct relationship. Avvio also work well with a number of vendors in the space and that is key in getting the best solution for each client.
Adam Hamadache
CEO
@
DHM
December 4, 2020,
Adam Hamadache
has seen a demo of
SHR Group
Integrate and align everything - the booking engine as part of the website, coupled with the digital marketing all working as part of one strategy.
Working alongside Avvio has shown how all aspects of digital can and should be grouped together under one umbrella for better results, and no one in my experience does quite as well.
November 10, 2022,
Caroline Boland
has tried
SHR Group
It provides website design templates for SME's, particularly with a view to then delivering a more tailored service on the initiation of the project. Its designs are impactful, and ensuring a level of benchmarking to create a USP design for client.
Question:
What differentiates this product or service from the competition?
Answer:
Our experience with Avvio SHR was all a positive one with special note to Alisdair, Ailbhe and Tracey as well as the wider support team who have made the transition and overall website development process seamless, on time and on budget.
by
Jennifer Brew
(The Marketing Department)
on May 15, 2026
Showing all answers to:
"What differentiates this product or service from the competition?"
Jennifer Brew
Marketing Operations Manager
@
The Marketing Department
November 21, 2023,
Jennifer Brew
regularly uses
SHR Group
Our experience with Avvio SHR was all a positive one with special note to Alisdair, Ailbhe and Tracey as well as the wider support team who have made the transition and overall website development process seamless, on time and on budget.
Jason Campion
Customer Success Manager
@
wpengine
September 19, 2022,
Jason Campion
has seen a demo of
SHR Group
Avvio is always open to collaboration and looks to constantly improve its products and offerings, one of the best if not the best Digital Marketing agencies,
I look forward to continuing our working relationship.
Abir Maiti
Tech Lead
@
Capital Numbers
December 1, 2021,
Abir Maiti
regularly uses
SHR Group
Being here in the industry for such a long time they know what to do, how to do and when to do and when they execute, it's on point. The Avvio Booking Engine is a fully integrated end-to-end service and the level of personalization provides the clients with an amazingbooking experience.
Edel Whitney
Digital Marketing Executive
@
The Marketing Department
November 30, 2021,
Edel Whitney
regularly uses
SHR Group
They are absolutely brilliant at what they do and they know the hospitality industry inside out. Avvio's services have hugely benefited our client's websites from growing revenue and improving user experience.
Danielle Martin
IT Lecturer
@
NUI Galway
November 29, 2021,
Danielle Martin
has seen a demo of
SHR Group
Websites by Avvio are visually appealing and their customers benefit from the power and success of Avvio's focus on user website experience & personalisation opportunities. Avvio’s mastery in the area of Google Search, SEO, PPC, along with its unique Allora AI algorithm and integrated partner network data maximize Avvio's customer's hotel revenue and provide Avvio's customers with invaluable insights and trends on booker types, booker behaviour and hotel product performance.
Liz Daly
Business Development Manager
@
Rate Wise
December 8, 2020,
Liz Daly
occassionaly uses
SHR Group
The team at Avvio are very progressive and always willing to adapt and change - feedback from clients is readily taken on board. This makes them very easy to work with and we are very happy to recommend them.
Georgie Hardy
Marketing Manager
@
Michels and Taylor
December 8, 2020,
Georgie Hardy
regularly uses
SHR Group
Easy to pull reports and set up new rates. Everything can be done from the one platform so it limits the number of additional platforms required. Avvio help us to get the most out of the service provided and improve the customer journey.
Hannah Corbett
Owner
@
Get Digital NI
December 5, 2020,
Hannah Corbett
regularly uses
SHR Group
They are constantly evolving, innovating and educating.
Many competitors of Avvio have stood still, this is particularly seem with the booking engine. Avvio have created an intelligent booking engine using AI which none of the competitors have done. Their booking engine really is at the forefront of Hotel technology.
During the Pandemic Avvio launched their Hotel Digital Academy. The focus of this was to teach Digital Marketing skills for free to those in the hospitality industry. This shows their commitment to the industry and eagerness to not just work for clients but work with them as a partner and ensure they understand how and why Digital Marketing is important to their industry. This is something their competitors have not done.
Avvio is a local company, born and bred in Ireland it has grown over the years but still provide the same customer care and service as they did when they where a start up. This is so important as with many large digital agencies, booking engines and hotel tech products who have grown to the same scale as Avvio they have lost the one to one customer support. With Avvio there is someone to pick the phone up to, who can advise on your booking engine, your digital marketing or explain your meta results. This is something that is so important to my clients and why they have worked with Avvio so closely and successfully over the last eight years.
Wesley Bowden
Director of Ecommerce
@
Tifco Hotel Group
December 4, 2020,
Wesley Bowden
regularly uses
SHR Group
Avvio are always improving the platform, they provide excellent training on any new releases so as a customer you always feel you are getting the most from the booking engine, the account management along with the daily/weekly/monthly reporting really helps keep on top of things.
Chris Byrne
VP
@
Sensorpro
December 3, 2020,
Chris Byrne
has tried
SHR Group
Avvio is Made in the EU with an expert team on call no matter where your property.
The Alora AI analyses 400 million other guest experiences, good and bad, so that your site can predict what your next guest is going to do online.
Thomas Landen
Director Of Partnerships
@
Revinate
December 1, 2020,
Thomas Landen
has seen a demo of
SHR Group
Our shared customers are very pleased with Avvio's customer care approach. They comment on how the Avvio team helps them with the right setup and maximizing Digital Marketing ROI. Besides that the other thing Avvio does well is industry-leading thought leadership and research. Their insights in search and digital trends are extremely helpful for hotels.
Adrienne Hanna
Founder
@
Right Revenue
November 4, 2020,
Adrienne Hanna
regularly uses
SHR Group
What differentiates Avvio are the team. From the guys in customer service, through to account management, digital services and innovation, the whole team are experts in what they do and how they deliver.
Robert Holland
Managing Director
@
HotelPartner Yield Management
October 30, 2020,
Robert Holland
heard from clients about
SHR Group
Unlike other booking engines, Avvio's personalization of the guest journey is unique, ensuring that return guests are communicated to in a tailored way. The responsiveness of the support team is excellent.
Hannah Corbett
Digital Consultant
@
Get Digital NI
December 3, 2021,
Hannah Corbett
has tried
SHR Group
Innovation and constant investment - Avvio have adapted and invest in AI to help ensure the booking engine is as in tune with the customer as it can be, driving bookings and ensure the customer journey is smooth and seamless.
Mukul Gupta
CEO
@
Capital Numbers
December 2, 2021,
Mukul Gupta
regularly uses
SHR Group
Avvio has hands-on people with solid domain knowledge. They are great at asking questions, understanding our needs, and bringing our ideas to (beautiful) reality. The team is professional, personable, and has great attention to detail.
Abhijit Sarkar
Head of Creative Services
@
Capital umbers Infotech Pvt. Ltd.
December 1, 2021,
Abhijit Sarkar
has tried
SHR Group
Most of the products offer solutions. But Avvio's products let the hostel industry focuses on customer retention and address customers' specific needs.
Avvio's web design services offer a wide range of services starting from budget website to complete custom build website solutions, which is great.
Ross Testa
Founder
@
3 Heads Agency
November 9, 2021,
Ross Testa
has tried
SHR Group
I think what really differentiates them from the rest is that they have been innovating in the game for over 20 years which gives real confidence that they have experience, knowledge and understanding of exactly what is needed for the hotel customers.
Benjamin Devisme
Chief Evangelist Officer
@
Quicktext
November 10, 2021,
Benjamin Devisme
heard from clients about
SHR Group
Most other technologies on the market present the same information to everyone. Avvio captures your key interests and highlights the content that is relevant for each customer. What is really unique is that they understand that all customer is unique and what matters is not only "showing the goods" but delivering the right arguments to be relevant to each customer.
Pelle Schopenhouer
Partnership Coordinator
@
Revinate
November 10, 2021,
Pelle Schopenhouer
has seen a demo of
SHR Group
Their team is extremely driven, and a pleasure to do business with. Their support team is amazing. They really are one of our partners that is truly aiming to make a difference in the world of hotel technology. The ability to drive direct bookings is really what sets them apart. Undeniably one of the leaders in the fields of web design and booking engines.
Jeremy Greant
Partnerships Manager
@
OTA Insight
November 15, 2021,
Jeremy Greant
heard from clients about
SHR Group
Avvio Booking Engine has a great integration with OTA Insight. Joint customers can leverage OTA Insight data in Avvio's Booking Engine to power a Parity Widget to the end customer using the Booking Engine. This fosters direct booking conversion.
Luc Partouns
University Coördinator and Lecturer
@
Zuyd University of Applied Sciences - Hotel Management School Maastricht
November 30, 2021,
Luc Partouns
has seen a demo of
SHR Group
They really deliver what has been set up by doing an elaborated analysis of each individual hotel that is interested to make use of their services. The approach is hands on and personal, yet capable of conquering an big part of the internet for even the smallest hotels.
Stephen Williams
Group Sales & Marketing Director
@
Windward
December 1, 2021,
Stephen Williams
regularly uses
SHR Group
The technology suite is very easy to implement, integrate and use. The booking engine converts at a level where other competitors cannot and the support from the account management teams is first class.
Ricky Daniels
Co-Founder
@
Trybe
December 1, 2021,
Ricky Daniels
heard from clients about
SHR Group
Put simply, they're a partner who aren't just looking at the now, they're looking towards the future. When we're able to work with partners such as this, it makes things incredibly exciting for what can achieved such as functionality hoteliers have always dreamed of but never thought could be a reality.
Stephen Williams
Group Sales & Marketing Director
@
Windward
November 30, 2020,
Stephen Williams
regularly uses
SHR Group
Without fail, the implementation of Avvio has always resulted in significant improvements for the hotel Teams in terms of performance, time and efficiency. Most importantly, our hotel Teams work closely with Avvio and collaborate to grow our businesses. Our Teams are happy to work with Avvio and find their suite of solutions easy to use and manage.
A major contributor to our success with Avvio is the account management which is first class in terms of advice but also from a product knowledge and industry experience perspective.
Benjamin Devisme
VP Sales
@
Quicktext
October 31, 2019,
Benjamin Devisme
heard from clients about
SHR Group
Avvio is leveraging AI not only because it is trendy but because what they do is not only enabling people to book rooms. They play an active role in convincing people to book direct. When customers have so much choice your ability to be as relevant as quickly as possible plays a huge role in conversion.
Mark Evans
Business Development Manager
@
Avvio
December 12, 2019,
Mark Evans
has seen a demo of
SHR Group
The use of Artificial Intelligence in the booking process brings a new way of personalising the conversation with the guest and drives direct bookings. On top of this Avvio have a fantastic team of very knowledgeable professionals who go the extra mile.
Julie Grieve
Founder & CEO
@
Criton
October 29, 2020,
Julie Grieve
heard from clients about
SHR Group
Allora, an AI tool which recognises your guest and ensures that if they've booked and they are revisiting your website they don't get served a big BOOK NOW FOR BEST PRICE banner, but rather are given the opportunity to buy a spa for example depending on what they've looked at.
Quentin Lederer
COO
@
WIHP
December 1, 2020,
Quentin Lederer
heard from clients about
SHR Group
Client contact, fast response time, efficient campaigns, relevant digital strategies. Their campaign management. On top of this, they have an efficient Booking Engine that is optimized to get the best possible conversion.
Allan Nelson
CEO
@
For-Sight
December 2, 2020,
Allan Nelson
heard from clients about
SHR Group
For me, it's the AI and the ability to analyse their whole customer base when personalising the experience for guests. I really feel that is the future and something the industry as a whole needs to move towards. Franks chat about AI and its future potential is always worth a listen!
Adam Hamadache
CEO
@
DHM
December 4, 2020,
Adam Hamadache
has seen a demo of
SHR Group
The AI powered booking engine, drawing on real-time and historic data points to serve a more personalised experience to the user and drive higher conversion for hotels. This level of sophistication is normally resigned to OTAs and global brands, but Avvio's solution makes it feasible for independent properties which is a huge game changer in the industry.
November 10, 2022,
Caroline Boland
has tried
SHR Group
The client support service including the journey to understanding the brief and design, mentoring the client throughout the design stages, training and delivering that extra added value through client relationship building.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Give the team in Avvio SHR a clear brief as to what you want to get from your new website and meet with them to run through peer websites you like, what elements etc and what websites and elements you don't like. Share brand guidelines, meet deadlines and be attentive. Work with them as part of your team.
by
Jennifer Brew
(The Marketing Department)
on May 15, 2026
Showing all answers to:
"Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Jennifer Brew
Marketing Operations Manager
@
The Marketing Department
November 21, 2023,
Jennifer Brew
regularly uses
SHR Group
Give the team in Avvio SHR a clear brief as to what you want to get from your new website and meet with them to run through peer websites you like, what elements etc and what websites and elements you don't like. Share brand guidelines, meet deadlines and be attentive. Work with them as part of your team.
Jason Campion
Customer Success Manager
@
wpengine
September 19, 2022,
Jason Campion
has seen a demo of
SHR Group
I truly believe this product is the future of hotelier sites and it will be a game changer, once this is launched I have no doubts I will be using this service on a constant basis and look forward to the feedback from other groups.
Abir Maiti
Tech Lead
@
Capital Numbers
December 1, 2021,
Abir Maiti
regularly uses
SHR Group
Since Avvio team has a tremendous amount of experience and expertise in the field, so listen to their suggestion and never hesitate to ask for "Help" whenever you need it. They are always happy to help. And their API is really easy to integrate which they update regularly, so that is a plus.
Edel Whitney
Digital Marketing Executive
@
The Marketing Department
November 30, 2021,
Edel Whitney
regularly uses
SHR Group
Go for it - I cannot recommend Avvio highly enough. I have worked with other website designs and booking engines and Avvio's are definitely the most user-friendly, modern and effective that I have experienced.
Danielle Martin
IT Lecturer
@
NUI Galway
November 29, 2021,
Danielle Martin
has seen a demo of
SHR Group
I would highly recommend Avvio and appreciate very much the long standing commitment Avvio to deliver in-depth interactive guest lectures to our undergraduate and postgraduate students learning in the area of hotel and hospitality websites.
Liz Daly
Business Development Manager
@
Rate Wise
December 8, 2020,
Liz Daly
occassionaly uses
SHR Group
The Avvio Booking Engine is very easy to use and navigate. We are happy to recommend them.
Georgie Hardy
Marketing Manager
@
Michels and Taylor
December 8, 2020,
Georgie Hardy
regularly uses
SHR Group
I would definitely recommend Avvio if you are considering an alternative booking engine, I have personally been using Avvio for 4 years and they are constantly updating and making changes for the best user and customer experience and are always on hand to support if needed.
Hannah Corbett
Owner
@
Get Digital NI
December 5, 2020,
Hannah Corbett
regularly uses
SHR Group
Meet with Avvio - you will not regret it. Their booking engine is innovative and intelligent and will drive real results. I have never met a team more dedicated or determined to drive results for their customers.
Wesley Bowden
Director of Ecommerce
@
Tifco Hotel Group
December 4, 2020,
Wesley Bowden
regularly uses
SHR Group
Always keep up to date with the software releases, knowing the booking engines capabilities will help you maximise your potential revenue, your account manager is always on hand to help so utilise them.
Chris Byrne
VP
@
Sensorpro
December 3, 2020,
Chris Byrne
has tried
SHR Group
Be sure to book an expert review of your site with their team to make sure you get all the benefits of the platform.⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Thomas Landen
Director Of Partnerships
@
Revinate
December 1, 2020,
Thomas Landen
has seen a demo of
SHR Group
Every hotel is unique so before selecting a hotel technology vendor you will need to do your due diligence and see if this is right for your hotel. Many features can be beneficial but if not used do not any value. Speak to other hotels who use the systems already before committing to a product.
Adrienne Hanna
Founder
@
Right Revenue
November 4, 2020,
Adrienne Hanna
regularly uses
SHR Group
As an independent Revenue Manager with a revenue software solution (Right Revenue), my advice to anyone considering any software solution is to know what your needs are before you make any decision. Make a list of your absolute critical buying criteria, then your wish list and then your nice to have. Go through your critical points in fine detail and ask for detail and customer references who have the same pain points. If you do this, you will always chose the right provider. I am confident that Avvio will deliver
Robert Holland
Managing Director
@
HotelPartner Yield Management
October 30, 2020,
Robert Holland
heard from clients about
SHR Group
Do not compare the price of one solution against the other but instead consider the relative cost of allowing the online channels to capture more than their fair share of your business. If your current booking engine only delivers 10% of your business then it is not performing and perhaps as high as 40% of your business is being lost to expensive online channels.
Hannah Corbett
Digital Consultant
@
Get Digital NI
December 3, 2021,
Hannah Corbett
has tried
SHR Group
Visit any hotel using Avvio and have a play round on the booking engine. You will see how user friendly and seamless it. From a customer point of view it is clever, intuitive and easy to navigate. From a business point of few it will drive direct bookings and help grow revenue.
Mukul Gupta
CEO
@
Capital Numbers
December 2, 2021,
Mukul Gupta
regularly uses
SHR Group
They offer everything from booking engines, website builds to digital marketing. Talk to them candidly and I am sure they will help you out. Take full advantage of their offerings as it will be easier to have one company do it all for you.
Abhijit Sarkar
Head of Creative Services
@
Capital umbers Infotech Pvt. Ltd.
December 1, 2021,
Abhijit Sarkar
has tried
SHR Group
Honestly, I can't think of any area where I can suggest them anythings. Whatever Avvio is doing to offer a memorable experience to its guest are commendable. I think other similar businesses of this same domain should follow the business ethics of Avvio
Ross Testa
Founder
@
3 Heads Agency
November 9, 2021,
Ross Testa
has tried
SHR Group
Do it! The longer you wait and consider about using the service the longer you are not reaping the benefits that you get with it! The team are honestly so passionate and forward thinking and thats what these hotels need. I have no hesitation in informing others about it and I wish them all the best of luck with their future.
Benjamin Devisme
Chief Evangelist Officer
@
Quicktext
November 10, 2021,
Benjamin Devisme
heard from clients about
SHR Group
Beyond the technology aspect, make sure that you leverage all the "support" and ideas that Avvio's team has to offer. The team is really knowledgeable so make sure you leverage all their experience and best practices because it is worth a lot and will increase your prformance.
Pelle Schopenhouer
Partnership Coordinator
@
Revinate
November 10, 2021,
Pelle Schopenhouer
has seen a demo of
SHR Group
Avvio really is one of the leading companies that are driving innovation in our industry. Changing critical elements like your website and booking engine can be challenging, but the return on your investments of both money and time pay themselves back in no time.
Jeremy Greant
Partnerships Manager
@
OTA Insight
November 15, 2021,
Jeremy Greant
heard from clients about
SHR Group
If I would have to make a recommendation, I would recommend to enable the parity widget as we have seen significant increase in Direct Booking conversion for joint clients that have done so. Also good to use Avvio Agency in conjunction with OTA Insight Market Insight.
Luc Partouns
University Coördinator and Lecturer
@
Zuyd University of Applied Sciences - Hotel Management School Maastricht
November 30, 2021,
Luc Partouns
has seen a demo of
SHR Group
If you really want to get more direct bookings, Avvio can pave the way for you as an hotelier. As all hoteliers know, profits margins are under presure due to the growing power of OTA's. Avvio can turn this around.
Stephen Williams
Group Sales & Marketing Director
@
Windward
December 1, 2021,
Stephen Williams
regularly uses
SHR Group
Change your booking engine provider, it isn't that difficult , you will be amazed at the financial results achieved. We have used Avvio in over 30 properties over the past 10 years and not one of them have ever regretted their move
Ricky Daniels
Co-Founder
@
Trybe
December 1, 2021,
Ricky Daniels
heard from clients about
SHR Group
Sit down with Avvio team and see what they have to say and show in the form of a demo. I'm sure you'll be impressed with what you see. They're attention to detail and focus on personalisation and the guest experience is very impressive.
Stephen Williams
Group Sales & Marketing Director
@
Windward
November 30, 2020,
Stephen Williams
regularly uses
SHR Group
Changing your website, on-line marketing and booking engine provider can be painful. Be open minded to change, seek guidance from fellow hoteliers who use their products and take the time to learn and upskill yourself on the benefits.
Not one hotel I have worked alongside has every regretted their decision to move to Avvio.
The transformation is sometime gradual and often immediate but the data will enable you to learn from your successes and make improvements year on year.
Also, get your Teams to work with the Avvio account managers as they have a wealth of knowledge and experience.
Benjamin Devisme
VP Sales
@
Quicktext
October 31, 2019,
Benjamin Devisme
heard from clients about
SHR Group
My advice would be to go to any of Frank Reeves conferences. The CEO of Avvio is always on the lookout for new possible improvement to push his technology forward and it's always very instructive and useful to get his insights.
Mark Evans
Business Development Manager
@
Avvio
December 12, 2019,
Mark Evans
has seen a demo of
SHR Group
GIVE IT A GO! With a guarantee on growing your direct bookings, what is not to like. This is an opportunity to drive more revenue and provide a more personalised booking experience for your guests at the same time.
Julie Grieve
Founder & CEO
@
Criton
October 29, 2020,
Julie Grieve
heard from clients about
SHR Group
Avvio's offer to increase your direct bookings or you don't pay is without doubt one of the best in the business so use it to really drive direct bookings and ensure that you engage with making sure all of your room information is completely up to date.
Quentin Lederer
COO
@
WIHP
December 1, 2020,
Quentin Lederer
heard from clients about
SHR Group
Take all of their options to ensure that everything is fully optimized. Using just one piece of their technology give the best possible conversion and strategy that you could get if you used all of their options.
Allan Nelson
CEO
@
For-Sight
December 2, 2020,
Allan Nelson
heard from clients about
SHR Group
Understand what your guest journey looks like and where Avvio's services sit within that (right in the middle!). Consider, your offering, inputs, outputs and what are your key metrics. Then work with the team to make sure they are in place.
Adam Hamadache
CEO
@
DHM
December 4, 2020,
Adam Hamadache
has seen a demo of
SHR Group
As yourself what does my booking engine do. Does it function to simply take bookings or does it work to improve conversion by learning ways to improve the user experience based on what people like your customer is booking all around the world with hotels similar to yours.
November 10, 2022,
Caroline Boland
has tried
SHR Group
Take the time to work in detail with the team to get the best results. SME's can be limited in the time they can give but with time, their website will be designed to reflect their vision, values and essence.
+ 28
recommend
Recommended by
Jennifer Brew
Marketing Operations Manager
@
The Marketing Department
Jason Campion
Customer Success Manager
@
wpengine
Abir Maiti
Tech Lead
@
Capital Numbers
Edel Whitney
Digital Marketing Executive
@
The Marketing Department
Danielle Martin
IT Lecturer
@
NUI Galway
Jennifer Brew
Marketing Operations Manager
@
The Marketing Department
Jason Campion
Customer Success Manager
@
wpengine
Abir Maiti
Tech Lead
@
Capital Numbers
Edel Whitney
Digital Marketing Executive
@
The Marketing Department
SHR Group has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.