The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Ascon shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
After analyzing 123 verified reviews, Ascon users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
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User-friendly interface
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Customer support responsiveness
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Remote access
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Tape chart
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Customizability limitations
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Bugs and glitches
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Reporting capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Ascon |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
| Segment | Ascon |
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| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
| Segment | Ascon |
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| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
Choosing between Ascon by Ascon and SkyTouch Technology hinges on your hotel’s specific needs for property management software. Both systems aim to streamline operations, but they differ significantly in maturity, functionality, and user feedback. Ascon offers a less established platform with no recent reviews, while SkyTouch, with over 119 reviews and recent feedback, provides a more proven and widely-used solution. Your decision should consider these factors.
If your hotel prioritizes a system with a proven track record and positive recent reviews, SkyTouch is the more reliable option. Conversely, if budget constraints or a desire for a niche product matter most, Ascon's limited data makes it difficult to recommend confidently.
Both Ascon and SkyTouch aim to be comprehensive property management systems, but their current market presence and user feedback diverge. Ascon shows no recent reviews or user ratings, making its effectiveness unclear, while SkyTouch boasts a 3.5/5 rating from 119 reviews, with recent feedback emphasizing its ease of use and extensive features.
SkyTouch's recent reviews highlight high satisfaction with its intuitive interface and customer support, whereas Ascon’s lack of reviews raises questions about ongoing support and feature updates. Do your priorities lean toward a well-supported, feature-rich platform, or are you exploring a less tested option? Given the data, SkyTouch is the clear choice for most hoteliers.
If your hotel needs a system with broad features, proven performance, and active customer support, go with SkyTouch. Its extensive feature set—including housekeeping, guest profiles, revenue management, and integrations—caters well to mid-sized properties and those aiming for operational efficiency.
If your requirements are extremely niche or budget-focused, and you are comfortable with unproven software, Ascon could be considered; however, the absence of recent reviews makes this a risky choice. For most properties, SkyTouch’s proven track record and current user satisfaction make it the preferable option.
SkyTouch’s interface receives high praise, with a 4.64/5 ease of use rating and many reviews stating it’s intuitive and quick to learn. Support for onboarding is rated 4.36/5, and users report minimal training time, making it suitable for properties with frequent staff turnover.
Ascon currently has no ratings or reviews, so its usability cannot be assessed. Without user feedback, it’s impossible to determine if Ascon’s interface or onboarding experience matches SkyTouch’s. Based on available data, Edge: SkyTouch Technology.
SkyTouch offers 27 features, including a booking engine, revenue management, channel integrations, automated night audits, and guest CRM—many features critical for modern hotel operations. Ascon has no verified or unique features listed, indicating a lack of detailed functionality data.
SkyTouch’s comprehensive suite is designed to cover the entire guest journey and operational needs, whereas Ascon’s feature set remains unverified. When considering functionality, Edge: SkyTouch Technology.
SkyTouch boasts a robust support rating of 4.5/5, with reviews describing their customer service as professional, helpful, and responsive. Many users highlight the ease of getting assistance, especially during onboarding and daily operations.
Ascon provides no recent support ratings or reviews, making it impossible to gauge support quality. Given the clear positive feedback for SkyTouch, Edge: SkyTouch Technology.
SkyTouch integrates with 33 verified partners, including major channel managers, CRS systems, and guest service providers like SiteMinder, Chargeback, and Impulsify. Ascon, however, has no listed or verified integrations, which could limit operational flexibility.
SkyTouch’s extensive integration options enable your hotel to connect with existing systems and expand capabilities. Edge: SkyTouch Technology.
SkyTouch’s overall rating of 3.5/5 from 119 reviews reflects consistent, recent positive feedback, especially from independent and boutique hotels. Hotels in various segments appreciate its user-friendliness and support, despite some bugs and feature requests.
Ascon has no recent reviews or ratings, leaving its reputation unverified. For current, real-world feedback, SkyTouch clearly leads in hotel ratings. Edge: SkyTouch Technology.
Ascon’s pricing details are unavailable, suggesting it might be a custom or niche solution without transparent costs. SkyTouch charges a flat monthly fee of $600, with no trial or implementation fees listed.
Given the transparent pricing and proven value through user reviews, SkyTouch offers better predictability for budgeting. Edge: SkyTouch Technology.
Not ideal if:
Not ideal if:
SkyTouch’s proven platform with extensive recent reviews makes it the safer, more reliable choice for most hotels. It offers an array of features, integrations, and support that justify its higher price point and ongoing operational benefits.
If your hotel values a system with a track record of positive user experiences, active development, and comprehensive features, go with SkyTouch. Its current user base and recent review data affirm its standing as a leading PMS solution.
Ascon may appeal to niche markets or budget-conscious properties willing to risk limited support and unverified features, but the lack of recent reviews makes this a gamble. For most hotels seeking stability, growth, and support, SkyTouch remains the recommended choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Ascon |
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| Starting Price | — | From $600/mo |
According to HTR's product database, Ascon and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Ascon |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Ascon and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. Ascon offers 0 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Ascon: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Ascon has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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