The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Assa Abloy shines .
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 208 |
After analyzing 208 verified reviews, Assa Abloy users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Assa Abloy |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #15 54 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #23 23 reviews |
| Large (75-199 rooms) ▾ | — | #20 8 reviews |
| X-Large (200+ rooms) | — | #18 2 reviews |
By Property Type
| Segment | Assa Abloy |
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| Boutique ▾ | — | #19 41 reviews |
| Luxury ▾ | — | #16 38 reviews |
| Branded / Chain ▾ | — | #19 21 reviews |
| Extended Stay ▾ | — | #10 18 reviews |
By Region
| Segment | Assa Abloy |
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| North America ▾ | — | #15 39 reviews |
| Europe ▾ | — | #6 142 reviews |
| Asia Pacific | — | #33 2 reviews |
| Middle East | — | #29 1 reviews |
Choosing between Assa Abloy and eviivo Suite™ PMS hinges on your hotel’s specific needs. Both products aim to streamline property management, but they serve vastly different markets and offer contrasting features. Assa Abloy specializes solely in access control solutions, while eviivo provides a comprehensive property management system. The critical question is: which product aligns with your current operational priorities and growth ambitions?
In this comparison, we’ll evaluate their strengths, weaknesses, and suitability for your hotel, empowering you to make a well-informed decision.
Assa Abloy is a global leader in access control and door security, offering solutions that enhance guest safety and streamline check-in processes. eviivo Suite™, by contrast, is a full-featured property management platform that centralizes reservations, guest communication, and channel management. While Assa Abloy's solutions are critical for security and access, they don’t provide operational management tools. Would your hotel benefit more from integrated management or focused access control?
Assa Abloy’s offerings are more suited for hotels that prioritize security and keyless entry, especially in large properties or chains. eviivo Suite™ is tailored for hoteliers seeking to boost operational efficiency, automate bookings, and improve guest experience. Do you need a security upgrade or a comprehensive PMS? The answer will clarify which product is more aligned with your needs.
If your hotel requires advanced access control, keyless entry, or integrated security measures, Assa Abloy is the clear choice. Its focus on door hardware and access solutions makes it indispensable for hoteliers prioritizing safety and operational security.
However, if your hotel needs a full property management platform to handle reservations, guest communication, online distribution, and automation, eviivo Suite™ is the superior option. With over 191 recent reviews and a high customer satisfaction score, eviivo’s tools are built for hoteliers aiming to streamline daily operations and grow occupancy.
In summary, choose Assa Abloy if security and access are your primary concerns; opt for eviivo Suite™ if managing reservations and guest relations are your goals.
Assa Abloy’s solutions are primarily hardware-focused, requiring installation and integration with existing systems. While they are reliable, the complexity of hardware setup and limited user reviews suggest a steeper learning curve, especially for non-technical staff.
In contrast, eviivo Suite™ boasts a 4.43/5 ease-of-use rating, supported by over 191 recent reviews that highlight its intuitive interface and straightforward onboarding. Hotels praise its mobile app, automation features, and centralized dashboard as user-friendly and quick to adopt. Edge: eviivo Suite™.
Assa Abloy offers specialized access control features, including electronic locks, keyless entry, and security hardware—no other property management features are present. eviivo Suite™ provides 51 unique features, such as channel management, revenue tracking, online booking engine, guest CRM, automated messaging, housekeeping modules, and online check-in.
If your hotel needs robust operational tools, eviivo’s extensive features significantly outpace Assa Abloy’s limited scope. The feature count and variety make eviivo the more comprehensive choice. Edge: eviivo Suite™.
Assa Abloy’s support ratings are unavailable, and no recent user reviews specifically mention customer support. Its hardware-centric nature means support often involves technical installation, which can be complex but less frequent.
eviivo, with a 4.42/5 support rating based on over 191 recent reviews, is consistently praised for responsiveness and helpfulness. Customers highlight its proactive onboarding and ongoing assistance, critical for busy hoteliers. Support quality favors eviivo. Edge: eviivo Suite™.
Assa Abloy’s verified partner count stands at just 1, Yanolja Cloud Solution, indicating limited integration options primarily focused on hardware compatibility.
eviivo Suite™ integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, TripAdvisor, and channel managers such as eRevMax and Hotelchamp. Its extensive integration network enhances your distribution and operational connectivity. Edge: eviivo Suite™.
Assa Abloy lacks recent reviews and a review count, making it difficult to gauge user satisfaction directly. Its niche focus on access hardware suggests satisfaction among security-focused hotels but no concrete recent ratings.
eviivo, with a 8.87/5 NPS score and a 0.93/5 overall rating from 191 reviews, is highly rated across segments, especially among independent and boutique hotels. Recent reviews emphasize ease of use, support, and automation. For hoteliers seeking user-rated solutions, eviivo clearly leads. Edge: eviivo Suite™.
Assa Abloy does not publish specific pricing, as costs vary based on hardware and installation scope. Expect initial hardware investment and potential ongoing service fees.
eviivo Suite™ is priced at a $700 monthly base fee, with no implementation or setup fees, making its costs transparent but potentially significant for very small properties. There’s no free tier or trial, so consider your budget accordingly.
Assa Abloy is best for properties that want to upgrade or install electronic locks and access control systems but do not need a full PMS platform.
eviivo’s platform suits properties that want to grow occupancy, automate operations, and improve guest experiences without complex hardware investments.
The core difference lies in their scope: Assa Abloy focuses solely on access control hardware, while eviivo Suite™ offers an extensive property management system. Your choice depends on whether your priority is security or operational management.
If your hotel needs a security upgrade with smart locks and access solutions, Assa Abloy’s hardware is essential—though it does not manage reservations or guest communications. Conversely, if you require a robust, all-in-one platform that enhances daily operations and guest engagement, eviivo Suite™ is the clear winner, supported by over 191 recent reviews and a high satisfaction score.
For most hoteliers seeking operational efficiency and guest experience improvements, eviivo Suite™ provides the more comprehensive solution. If security is your main concern, then Assa Abloy’s hardware solutions are indispensable, but they should be complemented by a dedicated PMS system for full management.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Assa Abloy |
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| Starting Price | — | From $700/mo |
According to HTR's product database, Assa Abloy and eviivo Suite™ PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Assa Abloy |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Assa Abloy and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. Assa Abloy offers 1 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Assa Abloy: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Assa Abloy has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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