Assa Abloy vs. Infor HMS:
Which Is Right for You?

The Decision

Choosing between Assa Abloy and Infor HMS for your hotel’s property management system hinges on what your specific needs are. Assa Abloy is a niche provider primarily known for access control solutions but offers limited PMS features. In contrast, Infor HMS provides a broad, feature-rich platform with a substantial user base and more recent, positive reviews. Your decision should depend on whether you prioritize comprehensive operational tools or specialized access management.

Assa Abloy’s offerings are minimal in PMS features, and it has no recent reviews or high ratings, making it less attractive for hotels seeking a robust management system. Infor HMS, with 46 reviews and a 4.04/5 rating, clearly dominates in current user feedback and feature depth. Are you ready to see which product fits your hotel best?

Is Assa Abloy or Infor HMS Better for Hotels?

Assa Abloy primarily focuses on door access and security solutions, with a few integrations around access control but no comprehensive property management features. Infor HMS, on the other hand, is a full cloud-based PMS with 20 key features, including housekeeping, revenue management, guest profiles, and multi-currency support. Given Infor HMS’s 46 reviews and high overall ratings, it provides a clearer picture of user satisfaction.

Your team might find Assa Abloy insufficient if you need a full PMS, as its limited feature set and lack of recent reviews make it difficult to assess current performance. Conversely, Infor’s extensive modules and recent positive feedback from diverse hotel segments make it the more reliable choice. Do you need a system built to handle your daily operations or just access control?

Infor HMS vs Assa Abloy: Which Should Your Hotel Choose?

If your hotel needs a full, flexible property management system that integrates housekeeping, revenue management, and guest profiles, Infor HMS is the clear choice. It’s suitable for hotels looking to digitize operations, especially given its 4.04/5 overall rating based on 46 recent reviews and a 74% likelihood to recommend.

If your focus is purely on access control and security with minimal operational management, Assa Abloy might suffice—but it lacks the depth and current user validation of Infor. For hotels seeking a comprehensive PMS solution with proven recent support and features, Infor is the better fit.

Edge: Infor HMS.

Is Assa Abloy or Infor HMS Easier to Use?

Assa Abloy’s interface and usability are not documented in recent reviews, but given its primary focus on hardware access, its digital platform likely lacks the depth needed for daily hotel management. Infor HMS, with a 3.88/5 ease of use rating from 46 reviews, is generally viewed as accessible and straightforward once familiarized. Users appreciate its intuitive navigation and short onboarding time of around 3.64/5, with many citing strong support during setup.

Your team will likely find Infor easier to adopt for managing daily operations, especially as its usability is supported by recent positive reviews emphasizing quick learning curves. Edge: Infor HMS.

Which Has Better Features: Assa Abloy or Infor HMS?

Assa Abloy offers no unique PMS features beyond its core access control solutions. In contrast, Infor HMS boasts 20 distinct features, including a housekeeping module, guest CRM, online support, multi-lingual options, and automated night audits. These features directly impact operational efficiency and guest experience, making it a more complete management platform.

The extensive feature set of Infor HMS, coupled with positive review comments about its customization and automation capabilities, makes it preferable for hotels seeking a comprehensive system. Edge: Infor HMS.

Which Has Better Customer Support: Assa Abloy or Infor HMS?

There are no recent reviews for Assa Abloy’s support to evaluate, which is a concern for any hotel considering long-term reliance. Infor HMS, however, has a solid support rating of 4.04/5 with many reviews praising their responsiveness, professionalism, and helpful onboarding. Hoteliers report that Infor’s team addresses issues promptly, which is critical for operational continuity.

Given the current reviews that highlight the importance of reliable support, Infor HMS clearly leads here. Edge: Infor HMS.

Which Has More Integrations: Assa Abloy or Infor HMS?

Assa Abloy has only 1 verified partner, Yanolja Cloud Solution, indicating limited integration options. In contrast, Infor HMS boasts 113 verified partners, including well-known systems like Priority Software, Trevo, Omnibees, and Zaplox, providing extensive connectivity for various hotel operations.

This broad integration network enhances operational flexibility and streamlines data flow across systems, making Infor HMS the more versatile choice. Edge: Infor HMS.

Which Do Hoteliers Rate Higher: Assa Abloy or Infor HMS?

Assa Abloy has no recent reviews or ratings, making it impossible to gauge user satisfaction. Infor HMS, with 46 reviews and a 4.04/5 overall rating, receives high praise, especially from hotels in the independent and boutique segments, which rate it 4.18/5 and 4.5/5 respectively.

Recent reviews consistently mention ease of use, support responsiveness, and feature depth, reflecting a strong positive perception. Clearly, Infor HMS is the preferred product among hoteliers. Edge: Infor HMS.

How Much Do Assa Abloy and Infor HMS Cost?

Assa Abloy’s pricing details are not publicly available, and it appears to operate on a bespoke basis, likely with higher costs due to hardware and customization. Infor HMS does not publish specific pricing but states a no-trial, no-flat-rate model, suggesting custom quotes based on hotel size and needs.

Given the lack of transparent pricing for Assa Abloy and the comprehensive nature of Infor’s platform, expect Infor’s costs to reflect its extensive features. Confirm with vendors for precise quotes.

What Type of Hotel Should Use Assa Abloy?

• Hotels that primarily need door access and security solutions.
• Properties with simple access control needs, such as hostels or small inns.
• Teams focusing on hardware security rather than operational management.
• Hotels with existing PMS systems and no intention to upgrade or replace them.
• Not ideal if you require integrated booking, revenue management, or guest management modules.

Assa Abloy’s hardware-centric approach makes it suitable for access control-only scenarios but not for hotels seeking a full PMS system.

What Type of Hotel Should Use Infor HMS?

• Hotels that want a full cloud-based PMS with automation and extensive features.
• Properties in need of integrated housekeeping, revenue, and guest profiling.
• Hotels that operate across multiple regions, leveraging multi-lingual and multi-currency support.
• Large independent hotels or boutique properties seeking customization.
• Not ideal if you only need access control or minimal operational tools, or if a simple, low-cost solution suffices.

Infor HMS is geared toward hotels that want to streamline operations with a flexible, multi-feature platform.

The Bottom Line for Hotels

The core difference lies in scope: Assa Abloy focuses on access control hardware, while Infor HMS offers a comprehensive property management system with 20 core features. For most hotels looking to manage daily operations, Infor HMS's extensive capabilities and recent, high user ratings make it the stronger choice.

Choose Assa Abloy only if your primary concern is access control hardware and security, and you have no need for a full PMS. Infor HMS is the ideal pick for hotels seeking a reliable, feature-rich platform that supports growth, operational efficiency, and guest satisfaction.

If your hotel requires a full PMS with ongoing support and integrations, go with Infor HMS. If access control is your only focus, Assa Abloy might meet your needs, but it’s less suited for comprehensive hotel management.