Assa Abloy vs. RMS:
Which Is Right for You?

The Decision

Choosing a property management system (PMS) is critical for your hotel's efficiency and guest satisfaction. Assa Abloy and RMS aim to meet these needs, but they diverge significantly in their offerings, market presence, and user feedback. While Assa Abloy has a minimal review footprint and no recent data, RMS boasts nearly 300 reviews, with a strong, recent positive consensus. Which platform aligns better with your hotel’s operational goals?

Is Assa Abloy or RMS Better for Hotels?

Assa Abloy’s PMS is virtually unreviewed, with no recent feedback or ratings, making it difficult to gauge its current performance or user satisfaction. In contrast, RMS has over 290 reviews, with recent feedback highlighting its ease of use, robust features, and solid support. RMS’s 4.56/5 rating and 86% likelihood to recommend reflect a high level of user confidence.

Assa Abloy offers no clear data on features, integrations, or support, while RMS provides a comprehensive suite with 74 features—including channel management, booking engine, and revenue tools. RMS’s global presence across 22 countries significantly outpaces Assa Abloy’s nonexistent regional footprint, implying broader market validation. Is your hotel comfortable with an untested system, or do recent, verified reviews give RMS a clearer edge?

RMS vs Assa Abloy: Which Should Your Hotel Choose?

If your hotel needs a proven, feature-rich platform that supports extensive integrations, rapid scalability, and positive user reviews, RMS is the clear choice. Its broad feature set caters well to mid-sized and larger properties, especially those seeking automation, revenue management, and online booking tools. RMS’s strong support and recent reviews bolster confidence in its ability to deliver consistent results.

Conversely, if your hotel operates in a niche market or region where Assa Abloy has a regional presence or specialized features, it might be worth exploring. However, with no recent data or reviews, RMS’s proven track record makes it the safer, more reliable choice for most hotels seeking operational efficiency and guest satisfaction.

Is Assa Abloy or RMS Easier to Use?

RMS scores 4.28/5 in ease of use, with reviewers citing its user-friendly interface and straightforward navigation. Customers praise RMS for its quick onboarding and intuitive design, stating it is “very helpful for new users” and “easy to get started with.” RMS’s support staff are also frequently complimented for their responsiveness, with many reviewers mentioning how fast and helpful the support team is.

Assa Abloy provides no recent feedback on usability or onboarding, leaving its user experience unverified. Given RMS’s recent reviews and high ratings, the edge goes to RMS for ease of use, especially for staff onboarding and daily operations.

Which Has Better Features: Assa Abloy or RMS?

RMS offers 74 features, including an integrated CRS, online support, payment processing, booking engine, revenue management, guest CRM, group booking, automation tools, and multilingual options. It also supports POS integration, digital registration, real-time reporting, and various guest communication tools—features critical for complex operations.

Assa Abloy, on the other hand, has no listed features or integrations, making it impossible to assess its capabilities. Based on available data, RMS’s extensive feature set clearly outperforms Assa Abloy’s nonexistent offerings. Edge: RMS.

Which Has Better Customer Support: Assa Abloy or RMS?

RMS boasts a 4.48/5 customer support rating with recent reviews praising its responsiveness, helpfulness, and proactive service. Users like Makiko and Tara are highlighted for their quick responses and friendly assistance, with many reviewers noting that the support team is “excellent” and “always available when needed.”

Assa Abloy provides no recent support reviews or ratings, leaving its support quality uncertain. RMS’s demonstrated responsiveness and positive feedback give it the edge in support quality, especially critical for hotels needing rapid issue resolution.

Which Has More Integrations: Assa Abloy or RMS?

RMS integrates with 112 verified partners, including leading channels, payment systems, and additional hospitality tools, providing extensive connectivity options. Shared integrations include channel managers, booking engines, and PMS modules, with unique integrations like Criton, Sage, and STR.

Assa Abloy has only a single verified partner listed, Yanolja Cloud Solution, indicating minimal integration options. RMS’s broad partner ecosystem makes it the clear winner for hotels seeking a connected, flexible platform. Edge: RMS.

Which Do Hoteliers Rate Higher: Assa Abloy or RMS?

Given the lack of recent reviews for Assa Abloy, there is no credible data to rate its hotel user satisfaction. RMS, with 293 reviews and recent feedback from 20 hotels, enjoys a high overall rating of 4.56/5 and an 86% likelihood to recommend. Hotels of all segments, including motels, boutique hotels, and resorts, rate RMS highly, with many describing it as “very user friendly” and “cost-effective.”

Assa Abloy’s absence of recent reviews means RMS’s positive ratings and recent feedback make it the preferred choice among hoteliers.

How Much Do Assa Abloy and RMS Cost?

Assa Abloy does not publicly disclose pricing details, likely indicating a customized quote or enterprise-level model. RMS charges a base price of $800, with no additional implementation or monthly fees, making it transparent and predictable.

Your hotel should consider RMS’s straightforward pricing as an advantage, especially compared to the opaque nature of Assa Abloy’s costs.

What Type of Hotel Should Use Assa Abloy?

• Hotels operating in regions where Assa Abloy has a strong regional presence.
• Niche hotels requiring specialized access or security features unique to Assa Abloy.
• Small properties or boutique hotels with minimal operational complexity.
• Hotels with existing Assa Abloy security systems seeking integrated access control.
• Not ideal if your hotel needs extensive integrations, proven recent support, or a broad feature set.

What Type of Hotel Should Use RMS?

• Hotels seeking a full-featured PMS with integrated revenue management and booking tools.
• Properties that prioritize automation, online booking, and guest communication.
• Hotels looking for a scalable solution with robust support and frequent updates.
• RV parks, boutique hotels, and resorts needing extensive operational tools.
• Not ideal if your hotel operates in a region where RMS lacks local support or if your budget prohibits a $800 base price.

RMS vs Assa Abloy: The Bottom Line for Hotels

The core difference lies in the proven, feature-rich platform RMS offers versus the limited, unverified presence of Assa Abloy in the PMS market. RMS’s 74 features, extensive integrations, and recent positive reviews make it the more reliable choice for most hotels.

Choose RMS if your hotel values automation, support, and a scalable system proven by hundreds of reviews. If your hotel operates in a niche region or has very specific security needs, and Assa Abloy offers a tailored solution, it might be worth exploring—though the lack of recent data raises questions about its current performance.

In summary, RMS’s broad feature set, recent user validation, and strong support make it the better option for hotels aiming to improve operations and guest experiences today. Assa Abloy may suit very specific security or regional needs but remains largely unverified in the current market landscape.