The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 120 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
AsyaSoft shines .
CiHMS shines in ease of use and customer support — especially for Resorts properties (0.0/5) , with exclusive features like Revenue management module and Housekeeping module.
Side-by-side ratings based on 120 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $900/mo |
| Verified Reviews | 0 | 120 |
After analyzing 120 verified reviews, AsyaSoft users most value its , while CiHMS users highlight operational efficiency, advanced reporting, task and resource management. Click any theme to see what reviewers say.
| AsyaSoft |
|
|---|---|
| Pros | |
|
+
Operational Efficiency
▾
|
|
|
+
Advanced Reporting
▾
|
|
|
+
Task and Resource Management
▾
|
|
|
+
Cloud-Based Accessibility
▾
|
|
| Cons | |
|
−
Advanced Reporting
▾
|
|
|
−
User Training and Onboarding
▾
|
|
|
−
Mobile Functionality
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | AsyaSoft |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #45 8 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #20 31 reviews |
| Large (75-199 rooms) ▾ | — | #4 43 reviews |
| X-Large (200+ rooms) ▾ | — | #4 31 reviews |
By Property Type
| Segment | AsyaSoft |
|
|---|---|---|
| Boutique ▾ | — | #15 65 reviews |
| Luxury ▾ | — | #10 83 reviews |
| Branded / Chain ▾ | — | #15 40 reviews |
| Extended Stay ▾ | — | #17 15 reviews |
By Region
| Segment | AsyaSoft |
|
|---|---|---|
| North America | — | #65 0 reviews |
| Europe | — | #58 2 reviews |
| Asia Pacific ▾ | — | #6 117 reviews |
| Middle East | — | #24 1 reviews |
Choosing the right property management system (PMS) can dramatically shape your hotel's operations, guest experiences, and revenue. AsyaSoft PMS by AsyaSoft and CiHMS by CiHMS are two options that aim to streamline management tasks, but they differ significantly in maturity, feature set, and user feedback. Your decision hinges on whether you prioritize simplicity and global availability or advanced features and regional support.
Given the current review landscape, CiHMS's higher user ratings and recent feedback suggest it’s more viable for hotels seeking a proven, feature-rich platform. Are you ready to dig into how these two options stack up?
At first glance, AsyaSoft PMS appears as a basic, virtually unreviewed offering, with no ratings or recent feedback, making its reliability uncertain. In contrast, CiHMS boasts a robust review count of 101, with recent reviews from the past six months, strengthening confidence in its performance and support.
While AsyaSoft claims to serve hotels, its lack of regional presence and user feedback make it difficult to gauge its effectiveness. CiHMS, however, demonstrates a solid reputation in Asia Pacific, Middle East, and Africa, with hotels praising its operational improvements and comprehensive features. Do you want a well-supported system with recent user experiences, or are you willing to risk less proven software?
If your hotel needs a mature, feature-rich PMS with extensive reporting, automation, and multi-channel management, CiHMS is the clear choice. It’s suitable for mid-sized to large hotels, including resorts, city center properties, and branded establishments, especially if regional support and integrations matter.
Conversely, if your hotel is small, operates in a region where AsyaSoft claims presence, or seeks a simpler, less costly option—though unreviewed—AsyaSoft might be worth exploring. However, the lack of recent feedback and limited features likely make CiHMS the better investment for most.
User ratings on ease of use tell a compelling story: AsyaSoft has a 0/5 rating with no recent reviews, indicating no confirmed user experience. CiHMS, on the other hand, scores 4.9/5 with 101 reviews, and recent comments describe its intuitive, lean UI and straightforward navigation.
Many users highlight CiHMS's ease of onboarding and daily operation, with some mentioning initial training as manageable. AsyaSoft’s interface and onboarding process remain unverified, making it difficult to confidently recommend. Edge: CiHMS.
AsyaSoft offers no verified features, while CiHMS provides 33 distinct functionalities, including channel management, revenue management, integrated CRS, online booking engine, automation tools, multi-currency support, and mobile apps. Its comprehensive suite supports complex operations, multi-channel sales, and revenue optimization.
AsyaSoft's feature set remains unverified, leaving its capabilities uncertain. For hotels needing advanced tools and integrations, CiHMS’s feature depth strongly favors it. Edge: CiHMS.
No recent reviews are available for AsyaSoft, making support quality and responsiveness impossible to verify. CiHMS’s support scores 4.92/5 based on recent reviews, with clients describing it as prompt, professional, and helpful, especially during onboarding and in troubleshooting.
Many users appreciate the 24/7 online support and dedicated assistance, which are critical for hotel operations. Without recent feedback, AsyaSoft's support remains a question mark. Edge: CiHMS.
CiHMS offers three verified integrations, including SiteMinder, DerbySoft, and Easyway, supporting distribution channels and revenue management. AsyaSoft reports no verified partners, implying limited or no integrations.
For hotels relying on third-party distribution and revenue tools, CiHMS’s integrations provide a tangible advantage. AsyaSoft’s integration capabilities are unconfirmed, making CiHMS the safer choice. Edge: CiHMS.
CiHMS’s 81.25/100 HTR Score and 98% likelihood to recommend reflect a high user satisfaction rate, especially among resorts and city hotels. The recent reviews highlight its operational efficiencies, ease of use, and support, contributing to positive ratings.
AsyaSoft has no reviews or ratings, leaving its user satisfaction unverified. With proven high ratings and recent positive feedback, CiHMS clearly leads. Edge: CiHMS.
AsyaSoft's pricing details are unavailable, and it does not offer a trial or clear fee structure. CiHMS’s pricing starts at $900 per month, with no free tier or trial, making it a predictable investment for decision-makers.
While the upfront cost may seem high, the extensive features and support justify the investment. AsyaSoft’s unclear pricing adds risk to your procurement process.
Not ideal if:
Not ideal if:
CiHMS stands out as the more reliable, feature-packed PMS, backed by recent reviews and high user satisfaction scores. Its extensive functionality, support, and integrations make it suitable for hotels that need a comprehensive management solution.
If you prioritize proven performance, regional support, and advanced features, CiHMS is the strategic choice. AsyaSoft’s lack of recent data and limited capabilities make it a risky option for most hotels seeking modern, reliable management software.
In summary, for most hotels ready to invest in a proven, supported PMS with extensive features, CiHMS offers the clearer path. AsyaSoft might appeal to very small properties or specific regional markets, but its unverified status and absence of recent reviews place it at a significant disadvantage.
According to HTR's product database, AsyaSoft PMS and CiHMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | AsyaSoft |
|
|---|---|---|
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Integrated CRS | ||
| Revenue management module | ||
| Spa & Wellness Module |
Showing top differences. 21 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"CiHMS was able to fulfill the needs of loyalty management of The Hanoi Club & Residences. The team has perfectly adapted and customized CiHMS to match the specific needs with a 24/..."
No published case study for this goal yet.
"I was impressed by CiHMS's capability to integrate all our properties into one cohesive system," said Mr. Nam Le, General Manager of Cityhouse. "The user-friendly interface and rob..."
What hoteliers love
CIHMS significantly enhances operational efficiency by automating tasks and ensuring streamlined communication across departments. This improvement re... CIHMS significantly enhances operational efficiency by automating tasks and ensuring streamlined communication across departments. This improvement reduces manual errors and saves time, which is especially crucial during busy periods.
Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, ma... Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, many users seek further customization to tailor reports to specific needs.
The software is praised for its task assignment features, supporting independent management by staff like housekeeping. This functionality streamlines... The software is praised for its task assignment features, supporting independent management by staff like housekeeping. This functionality streamlines operations and enhances productivity across departments.
Where hoteliers push back
Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, ma... Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, many users seek further customization to tailor reports to specific needs.
While CIHMS is user-friendly, initial training and onboarding can be complex due to the system's breadth of features. Users suggest more comprehensive... While CIHMS is user-friendly, initial training and onboarding can be complex due to the system's breadth of features. Users suggest more comprehensive training resources and detailed guides.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. AsyaSoft PMS and CiHMS share many core Property Management Systems features, but each has unique capabilities. AsyaSoft PMS offers 0 verified integration partners, while CiHMS offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. CiHMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
AsyaSoft PMS: No. CiHMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. AsyaSoft has an HT Score of 0 and CiHMS has 81. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor