The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
AsyaSoft shines .
OpenHotel shines in ease of use and customer support , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, AsyaSoft users most value its , while OpenHotel users highlight customer support, user-friendly pms, continuous updates and improvements. Click any theme to see what reviewers say.
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Customer Support
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User-friendly PMS
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Continuous Updates and Improvements
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Direct OTA Connections
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Reporting Capabilities
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Financial Processing
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Group Booking Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | AsyaSoft |
OpenHotel
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #25 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #39 11 reviews |
| Large (75-199 rooms) | — | #50 0 reviews |
| X-Large (200+ rooms) | — | #21 2 reviews |
By Property Type
| Segment | AsyaSoft |
OpenHotel
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| Boutique ▾ | — | #37 16 reviews |
| Luxury | — | #45 4 reviews |
| Branded / Chain ▾ | — | #28 9 reviews |
| Extended Stay | — | #43 2 reviews |
By Region
| Segment | AsyaSoft |
OpenHotel
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| North America ▾ | — | #14 54 reviews |
Choosing the right property management system (PMS) is critical for your hotel’s efficiency, guest satisfaction, and revenue. Both AsyaSoft PMS and OpenHotel PMS aim to streamline operations, but they serve very different needs. AsyaSoft appears to be a largely unreviewed, niche offering, while OpenHotel boasts a substantial, recent review presence with high ratings. This difference in review volume and recency makes OpenHotel the more reliable choice for your hotel.
Are you looking for a feature-rich, well-supported PMS with proven user satisfaction? Or are you considering a less documented, possibly limited alternative? Let’s explore which platform suits your hotel best.
AsyaSoft’s limited review data—none in recent months—raises questions about its current usability and support. In contrast, OpenHotel’s 57 recent reviews, with a high overall rating of 4.81/5 and a net promoter score of 9.53/10, demonstrate consistent customer approval. OpenHotel’s reviews highlight its ease of use, support quality, and feature set, whereas AsyaSoft’s lack of recent feedback makes it hard to gauge ongoing performance.
Both products claim to solve property management needs, but AsyaSoft offers no verified integrations, features, or detailed customer feedback. OpenHotel’s extensive feature list and active support community suggest it’s a system that adapts and evolves.
Do you want a proven, well-supported PMS with current user feedback? Or are you willing to risk limited data and unknown performance? This stark contrast makes the choice clear.
If your hotel needs a modern, integrated PMS with comprehensive features and active support, go with OpenHotel. Its 12 verified integrations, robust reporting, and user-friendly interface make daily hotel operations smoother, especially for small to medium-sized properties.
If your team prefers a simple, perhaps more budget-conscious solution with minimal features and limited support, AsyaSoft might appeal. However, due to the lack of recent reviews and explicit feature data, it’s less likely to meet evolving hotel demands. For most hoteliers, OpenHotel’s proven track record outweighs any potential cost savings of AsyaSoft.
In essence, if you value continuity, support, and a growing feature set, OpenHotel is the clear choice. For niche or legacy needs, AsyaSoft’s limited presence suggests it’s less suited for competitive, modern hotel management.
OpenHotel scores 4.71/5 for ease of use, with reviews praising its intuitive design, seamless onboarding, and friendly customer support. Hoteliers emphasize how quickly they adapt to its system and appreciate the ongoing assistance from their support team.
AsyaSoft’s usability is unverified, with no recent reviews to assess its interface or onboarding experience. Given the absence of verified data, it’s impossible to determine if it’s easier or harder to operate.
Edge: OpenHotel.
OpenHotel offers 23 distinct features, including a channel manager, revenue management, online support, guest communication, and integrated payment processing—features that AsyaSoft does not publicly list or verify. This extensive feature set supports full-scale hotel operations, from reservations to financial reporting, all in one platform.
AsyaSoft provides no verified features, which suggests a limited or outdated offering. Without concrete feature data, OpenHotel’s comprehensive suite clearly outperforms AsyaSoft’s minimal profile.
Edge: OpenHotel.
OpenHotel’s 4.82/5 customer support rating reflects highly responsive, personalized, and consistent assistance, with reviews highlighting the team’s helpfulness and proactive communication. Customers feel supported during onboarding and ongoing operations, which is critical during busy periods or system issues.
AsyaSoft’s customer support is unreviewed and no recent feedback exists. Without verified support data, the high ratings and recent reviews of OpenHotel establish it as the more dependable provider.
Edge: OpenHotel.
OpenHotel stands out with 12 verified integrations, including partners like SiteMinder, RateGain, and Canary Technologies, providing seamless connectivity with booking engines, OTA platforms, and guest services. These integrations help streamline operations and improve revenue management.
AsyaSoft has no verified integrations, which could limit its compatibility with other hotel systems. Without additional data, OpenHotel’s integrations make it a more versatile choice.
Edge: OpenHotel.
OpenHotel’s recent reviews highlight a 4.81/5 rating, with many users praising its ease of use, support, and feature set. Hotels of various sizes, especially small and boutique properties, find it highly effective and reliable.
AsyaSoft’s review count is nonexistent, and no recent user feedback is available, making it impossible to gauge hotel satisfaction. Given the current data, OpenHotel is clearly favored by users.
Edge: OpenHotel.
Both products do not disclose specific pricing details, which suggests a need for direct inquiry. Given the lack of transparent pricing information, your team should contact vendors for quotes, but OpenHotel’s value is evident through its extensive features and support.
Not ideal if:
Not ideal if:
OpenHotel is a comprehensive, well-supported PMS with active recent reviews, a high user rating, and a broad feature set. Its proven support and integrations make it suitable for small to medium hotels aiming for operational efficiency and revenue growth.
AsyaSoft offers a minimal, less documented alternative, likely suitable only for very basic or budget-conscious properties. Its lack of recent reviews and verified features make it a risky choice for hotels wanting reliable, scalable management.
If your hotel values current, positive user experiences and a system that evolves with your needs, OpenHotel is the clear choice. For hotels with minimal operational needs and a tight budget, AsyaSoft might suffice — but only at the risk of limited support and outdated technology.
According to HTR's product database, AsyaSoft PMS and OpenHotel PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | AsyaSoft |
OpenHotel
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| EPoS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 11 more features differ between these products.
What hoteliers love
The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
Where hoteliers push back
While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. AsyaSoft PMS and OpenHotel PMS share many core Property Management Systems features, but each has unique capabilities. AsyaSoft PMS offers 0 verified integration partners, while OpenHotel PMS offers 12. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. OpenHotel PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
AsyaSoft PMS: No. OpenHotel PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. AsyaSoft has an HT Score of 0 and OpenHotel has 16. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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