AsyaSoft PMS vs. protel PMS (by Planet):
Which Is Right for You?

The Decision

Choosing between AsyaSoft PMS and protel PMS hinges on your hotel’s specific needs, budget, and operational complexity. Both platforms aim to streamline property management, but they differ significantly in functionality, support, and market presence. AsyaSoft, with zero reviews and no recent data, isn't a viable contender right now, while protel boasts over 105 reviews in the last six months, making it the more reliable choice for hoteliers seeking recent feedback and ongoing support.

Given the data, which platform will serve your hotel’s growth and efficiency more effectively?

Is AsyaSoft or protel Better for Hotels?

AsyaSoft PMS by AsyaSoft shows no recent reviews or ratings, which makes assessing its current performance impossible. In contrast, protel PMS has a robust presence with over 105 reviews in the last six months, a strong 4.11 out of 5 overall rating, and an NPS score of 7.7/5, indicating high customer satisfaction.

While AsyaSoft claims to offer property management solutions, the lack of recent feedback and reviews suggests it struggles with market relevance or customer engagement. Conversely, protel’s recent reviews highlight its reliability, extensive features, and active support, making it the more trustworthy platform to consider.

protel PMS vs AsyaSoft PMS: Which Should Your Hotel Choose?

If your hotel needs a feature-rich, well-supported PMS with extensive integrations, go with protel. It’s better suited for hotels seeking reliable support, scalable cloud solutions, and a broad ecosystem of integrations, especially given its high review count and recent feedback.

If your hotel is small, has minimal operational complexity, or requires a basic system without extensive integrations, AsyaSoft’s limited data might suggest a lower-cost, straightforward solution—though its lack of recent reviews raises concerns about ongoing support and development.

In summary, for most hotels looking for a dependable, modern PMS, protel is the clear choice.

Is AsyaSoft or protel Easier to Use?

Protel scores a near-perfect 4.12 out of 5 for ease of use, with many recent reviews praising its intuitive interface and quick onboarding process—"the system is user-friendly, and new staff can learn it fast," according to some users. It also benefits from consistent updates, although some mention occasional bugs.

AsyaSoft, with no recent reviews or ratings, offers no current data on usability, but the absence of feedback suggests it may lack the polish, support, or ongoing development that users expect from modern PMS solutions.

Edge: protel.

Which Has Better Features: AsyaSoft or protel?

Protel offers over 46 features, including revenue management, multi-currency support, booking engine, guest CRM, integrated payments, shift planning, and drag-and-drop tapechart—covering all core hotel operations. Its extensive ecosystem of over 1,200 integrations enhances its adaptability, making it suitable for complex property setups.

AsyaSoft, with zero features listed and no recent updates, appears to lack the depth and breadth of functionality necessary for more demanding hotel environments. Its limited data makes it impossible to compare, but the absence of features suggests it’s less capable.

Edge: protel.

Which Has Better Customer Support: AsyaSoft or protel?

Protel’s support scores a solid 3.95 out of 5, with recent reviews indicating generally helpful responses. Users appreciate the 24/7 multilingual support, though some mention occasional delays, especially during busy periods.

AsyaSoft has no recent reviews or ratings, making it impossible to judge current support quality. Given the importance of reliable support in hotel operations, the lack of recent feedback on AsyaSoft raises concerns about its responsiveness and customer service.

Edge: protel.

Which Has More Integrations: AsyaSoft or protel?

Protel’s ecosystem boasts over 195 verified integrations, including popular systems like Innspire, Right Revenue, and RevControl. This extensive integration network allows hotels to connect with various revenue management, channel management, and marketing tools easily.

AsyaSoft lists no verified integrations or partners, suggesting limited connectivity options. Without a broad integration ecosystem, AsyaSoft may hinder your hotel’s ability to scale and automate processes efficiently.

Edge: protel.

Which Do Hoteliers Rate Higher: AsyaSoft or protel?

Protel’s recent reviews consistently rate it above 4 out of 5, with an 80% likelihood to recommend, reflecting strong satisfaction across various hotel segments, including independent and branded hotels. Hotels like Hôtel Paris Bastille and Hotel Nordic highlight improved efficiency, faster check-ins, and increased revenue.

AsyaSoft’s lack of recent reviews and ratings means we can't gauge current user satisfaction. The recent positive feedback for protel underscores its reputation among hoteliers.

Edge: protel.

How Much Do AsyaSoft and protel Cost?

AsyaSoft’s pricing is not publicly listed, which could imply a custom quote or a less transparent pricing model. In contrast, protel charges a base price of $500 with no additional implementation fees, offering clear and predictable costs.

The transparency in protel’s pricing makes budgeting easier and reduces surprises, whereas AsyaSoft’s opaque pricing model might pose challenges for decision-makers.

What Type of Hotel Should Use AsyaSoft?

• Hotels that need a simple, no-frills PMS with minimal integrations.
• Small properties with straightforward operational needs.
• Hotels seeking a low-cost solution without extensive customization.
• Teams that prefer a basic system without ongoing support or updates.

Not ideal if:

• Your hotel is growing or plans to scale.
• You require comprehensive features like revenue management or multi-property management.
• You prioritize reliable support and frequent updates.
• You need extensive integrations with other systems.

What Type of Hotel Should Use protel?

• Hotels of all sizes seeking a highly customizable, feature-rich PMS.
• Chain hotels or properties with complex multi-property setups.
• Hotels that require extensive integrations with revenue, marketing, and channel management tools.
• Teams looking for a cloud-based platform with reliable support and frequent updates.
• Properties aiming for operational automation and guest experience enhancements.

Not ideal if:

• Your hotel has very basic needs and wants a low-cost, minimal system.
• You prefer on-premise solutions exclusively.
• Your team is not prepared for a learning curve associated with a comprehensive platform.
• You need a system with fewer features or simpler interface.

protel vs AsyaSoft: The Bottom Line for Hotels

Protel is a comprehensive, well-supported PMS with a broad ecosystem, making it suitable for hotels that need scalability, integrations, and ongoing technological support. Its recent reviews reflect high satisfaction, reliability, and a proven track record in diverse hotel segments.

AsyaSoft, lacking recent data and features, appears less capable of meeting the needs of modern hotels, especially those seeking growth or operational efficiency. Its unknown support and integration capabilities make it a risky choice for most properties.

In conclusion, unless your hotel’s needs are minimal and budget constraints are tight, protel is the more dependable and scalable solution. It offers the features, support, and ecosystem that align with the expectations of today’s competitive hospitality market.