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Protel (PMS)

Ranked 5th (out of 74) in Property Management Systems

Property Management Systems

Ratings Snapshot

Certificate of Excellence
Read 28 reviews
Reviews Summary
78 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #5 out of 74 in Property Management Systems

Ease of Use
Customer support
Verified Customer Support

Protel’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Protel (PMS) Overview

About Protel View website

Founded in 1994 | Headquarters in Dortmund | 260 employees

Other product by Protel

Integrates with

  • Concierge Software
  • Property Management Systems
  • Reputation Management
  • Revenue Management Systems
  • Point of Sale
  • Guest Surveys & Feedback
  • Guest Room Tablets
  • Staff Collaboration Tools
  • Channel Managers
  • Upselling Software
  • Hotel CRM & Email Marketing
  • Central Reservations Systems
  • Sales CRM
  • Booking Engine
  • Housekeeping
  • Mobile Apps/Developers
  • Metasearch & Ad Tech
  • Business Intelligence
  • Direct Booking Tools
  • Marketplaces & Integrators
  • Accounting & Finance
  • Rate Shopping & Market Intelligence
  • Guest Messaging Software
  • Guest Room Automation
  • Mobile Key & Keyless Entry
  • Meetings & Events Intelligence
Browse integrations (72 verified)

What customers love about Protel (PMS)

90% recommend

Night Manager from Other in Aveiro (Portugal)

General Manager from Other in (United Kingdom)

Operations Coordinator from Boutique in Frankfurt am Main (Germany)

General Manager from City Center

Accommodation Manager from Hostel

Assistant General Manager from Resort

Partner / Commercial Director from Boutique

Head of Sales from Serviced Apartment

Quality Management

General Manager from Boutique

Hotel Manager from Boutique

IT Manager from Branded

Deputy Director

Receptionist from Motel

IT Manager from Resort

Owner / CEO from Budget

Receptionist from Bed & Breakfast

Assistant General Manager from City Center

General Manager from City Center

Operations Manager from Boutique

Director from Boutique

Operations Manager from Boutique

Revenue Manager from Serviced Apartment

Front Office DutyManager from Other


Group Revenue Manager from Other

Owner/Manager from City Center

Group Marketing from Airport/ conference

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Expert Q&A and Recommendations

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Protel hasn’t been recommended by any experts or partners yet

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Recommended by


  • Spa & Wellness Module
  • Channel Manager
  • EPoS
  • Revenue management module
  • Integrated CRS
  • Payment processing
  • Booking engine
  • Calendar view
  • Calendar view
  • Reservation management
  • Ancillary revenue tracking
  • Custom rates
  • RevPaR & ADR Reports
  • Housekeeping module
  • Direct billing
  • Group functionality
  • Online 24/7 support
  • Automated night audit
  • E-training
  • Mobile App
  • Centralized user & role management
  • On premise
  • Cloud based
  • Multi-currency
  • Multi-lingual
  • Gift Vouchers
  • Guest CRM
  • Guest profiles
  • Mobile access on any device

Clients & references

References & testimonials

Protel doesn’t have any references available

Featured partners

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Case studies

Protel doesn’t have any case studies available

Awards & Certifications

Protel doesn’t have any awards or certifications

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