The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
at-visions GmbH shines .
MyStay shines in ease of use and customer support , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 43 |
After analyzing 43 verified reviews, at-visions GmbH users most value its , while MyStay users highlight contactless check-in, guest experience, guest communication. Click any theme to see what reviewers say.
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Contactless Check-In
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Guest Experience
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Guest Communication
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Support and Continuous Improvement
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Customization Options
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Integration with PMS
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System Speed and Performance
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | at-visions GmbH |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #5 15 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #6 10 reviews |
| Large (75-199 rooms) ▾ | — | #4 7 reviews |
| X-Large (200+ rooms) | — | #8 3 reviews |
By Property Type
| Segment | at-visions GmbH |
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| Boutique ▾ | — | #5 12 reviews |
| Luxury ▾ | — | #4 11 reviews |
| Branded / Chain ▾ | — | #5 12 reviews |
| Extended Stay ▾ | — | #6 9 reviews |
By Region
| Segment | at-visions GmbH |
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| North America | — | #7 3 reviews |
| Europe ▾ | — | #4 32 reviews |
| Asia Pacific | — | #6 2 reviews |
| Middle East | — | #4 2 reviews |
Choosing between at-visions GmbH and MyStay Check-in hinges on your hotel’s specific needs, particularly around features, user experience, and regional coverage. While at-visions offers a digital signage and guest engagement platform, it lacks reviews, recent data, and measurable ratings, making it hard to gauge current performance. Conversely, MyStay boasts a robust set of features, extensive recent reviews, and a high user rating. So, which solution will better serve your hotel?
Both products aim to streamline contactless guest interactions, yet they approach this goal very differently. at-visions focuses on guest engagement through digital signage, providing real-time content management across your property, but it does not explicitly automate check-in or check-out processes. MyStay, on the other hand, specializes directly in contactless check-in and check-out, automating guest registration, payment, and communication. Given the recent reviews and higher ratings, MyStay’s solution appears more relevant for hotels seeking operational automation.
The diverging focus points mean at-visions might suit properties prioritizing guest entertainment and information sharing, while MyStay targets efficiency gains through automation. Do you need a platform that enhances on-site guest experience or one that reduces front desk workload? The decision depends on your primary pain points.
If your hotel needs a comprehensive contactless check-in solution that reduces operational costs and boosts guest satisfaction, go with MyStay. Its extensive feature set, including online check-in, digital payments, and guest communication, makes it suitable for properties aiming to modernize their guest journey and scale operations.
If, however, your hotel’s focus is on digital signage and visual guest engagement, and you’re less concerned with automated check-in processes, at-visions could be a better fit. But keep in mind, at-visions lacks recent reviews and measurable ratings, making it a less dependable choice for current needs.
For most hoteliers seeking a proven, feature-rich platform with recent positive feedback, MyStay is the clear leader.
MyStay’s user ratings reflect an exceptionally intuitive interface, with a 4.91/5 ease of use score and overwhelmingly positive recent reviews. Hoteliers describe the setup as simple, onboarding as quick, and staff adoption as straightforward, with many citing it as “the most user-friendly system” they’ve used. Support responsiveness, rated at 4.93/5, further eases the transition.
at-visions lacks current ratings and recent reviews altogether, making it impossible to compare ease of use accurately. Given the available data, the edge goes to MyStay.
MyStay’s platform offers 14 exclusive features, including PMS integration, guest segmentation, multi-channel communication, digital payments, and self-service kiosks—features that aren’t available in at-visions. It also supports offer testing, room upgrade merchandising, and digital acceptance, making it a comprehensive tool for revenue enhancement.
at-visions provides digital signage functionalities but does not include the automation, guest targeting, or transactional features present in MyStay. For a feature set designed explicitly for contactless check-in and guest management, MyStay has a clear advantage.
Edge: MyStay.
MyStay’s recent reviews consistently praise its customer support, with a 4.93/5 rating and comments such as “prompt technical assistance” and “responsive service.” Users find onboarding smooth and support helpful in resolving issues quickly, which encourages ongoing trust.
at-visions, with no recent reviews or scores, cannot be confidently evaluated. In the absence of current data, MyStay’s support reputation is the stronger choice.
MyStay integrates with 30 verified partners, including PMS providers like Priority Software and WuBook, as well as key solutions such as Channel Managers and booking platforms. This extensive integration network facilitates seamless operations and data flow.
at-visions offers no verified integrations, limiting its ability to connect with existing hotel systems. For hotels seeking a platform that plays well with their current tech stack, MyStay clearly leads.
Edge: MyStay.
With 40 recent reviews and a 5/5 overall rating, hoteliers speak highly of MyStay’s effectiveness and ease of use. Its notable NPS score of 9.8 indicates strong customer loyalty, especially among hotels that value automation, guest communication, and revenue opportunities.
at-visions has no recent reviews or scores, making it impossible to assess current satisfaction. Based on available data, MyStay is the more trusted and highly rated solution.
At-visions’ pricing is not publicly available, and it does not offer a free trial or clear pricing model, which complicates budget planning. This lack of transparency can be a barrier for many hotels.
MyStay charges a $400 monthly fee, with no implementation or setup fees, simplifying budgeting and decision-making. Given this clarity, MyStay’s pricing is more accessible and predictable.
at-visions is best suited for properties wanting a digital guest engagement platform rather than operational automation.
MyStay is ideal for hotels committed to operational efficiency, revenue growth, and contactless guest experiences.
MyStay offers a full-featured, easy-to-use contactless check-in system with recent positive reviews, high support scores, and extensive integrations. Its core strength lies in automating the guest journey, reducing costs, and increasing guest satisfaction.
at-visions, while potentially valuable for visual engagement, lacks the recent data, reviews, and feature set needed to compete effectively in contactless check-in today. It’s more suitable for properties focusing on digital signage than guest automation.
If your goal is to modernize check-in and reduce operational costs, MyStay is the clearly recommended choice. For properties emphasizing in-house digital signage and visual engagement, at-visions may still hold appeal—but with less current performance assurance.
In summary, the current evidence strongly favors MyStay for most hoteliers ready to implement a proven, highly rated contactless check-in solution.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| at-visions GmbH |
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| Starting Price | — | From $400/mo |
According to HTR's product database, at visions and MyStay Check in share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | at-visions GmbH |
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| Ancillary Product Merchandising | ||
| Guest Segmentation & Targeting | ||
| Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) | ||
| PMS Integration | ||
| Room Upgrade Merchandising | ||
| Segmentation |
Showing top differences. 2 more features differ between these products.
What hoteliers love
Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates th... Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates the check-in process, allowing guests to complete it before arrival, and reducing physical contact. Users appreciate the ease of use and efficiency it brings to their operation.
Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival con... Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival convenience, imparting a feeling of personalized and attentive service. Hoteliers noticed higher guest satisfaction as a direct outcome.
Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, a... Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, and after their stay through automated messages. This feature enhances guest satisfaction by providing timely information and resolving queries promptly.
Where hoteliers push back
Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire... Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire more flexibility in adjusting texts, graphics, and automatic messaging formats to better suit their specific needs.
MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration... MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration helps hoteliers manage guest data and operations more effectively. However, some users did encounter occasional syncing issues between MyStay and their PMS.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. at visions and MyStay Check in share many core Contactless Check-in features, but each has unique capabilities. at visions offers 0 verified integration partners, while MyStay Check in offers 30. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. MyStay Check in leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
at visions: No. MyStay Check in: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. at-visions GmbH has an HT Score of 0 and MyStay has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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