The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 262 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Autumn shines .
SHR Group shines in ease of use and customer support — especially for brand properties (4.8/5) , with exclusive features like Mobile Optimized/Responsive.
Side-by-side ratings based on 262 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $900/mo |
| Verified Reviews | 0 | 262 |
After analyzing 262 verified reviews, Autumn users most value its , while SHR Group users highlight proactive client management, website design, reporting and analytics. Click any theme to see what reviewers say.
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Proactive Client Management
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Website Design
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Reporting and Analytics
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Digital Marketing
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Voucher System
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Template Limitations
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How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #9 30 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 208 reviews |
| Large (75-199 rooms) ▾ | — | #6 13 reviews |
| X-Large (200+ rooms) | — | #14 1 reviews |
By Property Type
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| Boutique ▾ | — | #4 115 reviews |
| Luxury ▾ | — | #2 163 reviews |
| Branded / Chain ▾ | — | #2 84 reviews |
| Extended Stay ▾ | — | #4 16 reviews |
By Region
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| North America ▾ | — | #11 8 reviews |
| Europe ▾ | — | #2 244 reviews |
| Asia Pacific ▾ | — | #6 5 reviews |
Choosing the right website design platform for your hotel can significantly influence your online visibility, guest engagement, and booking conversions. Both Autumn and SHR Group aim to optimize your digital presence, but they approach this goal differently. Autumn offers a straightforward website generator tailored for independent hotels, focusing on simplicity and direct booking. SHR Group provides a more comprehensive web design service with advanced features, integrations, and a longer track record. Which aligns better with your hotel’s needs?
Autumn and SHR Group both promise to elevate your hotel's online presence, but their core offerings diverge. Autumn is a dedicated website builder for independent hotels, emphasizing ease of use, fast setup, and conversion-focused design. SHR Group, on the other hand, delivers a full suite of website design and digital marketing solutions, emphasizing customization, scalability, and integration with other systems. Since Autumn has no recent reviews and a low score, can it truly meet your hotel’s ambitions? SHR’s extensive 169 reviews and high overall rating suggest it’s more trusted, but is it right for smaller hotels?
If your hotel needs a quick, conversion-optimized website with minimal setup, Autumn could seem appealing. However, its lack of recent reviews and zero verified users make it a risky choice for hotels seeking proven success. SHR Group is better suited for hotels of all sizes looking for a highly customizable web presence, with features like ADA compliance, multilingual options, and social media integrations. For hotels that aim to scale, improve digital marketing, and benefit from a broad ecosystem of integrations, SHR is the clear winner. Do you value reliability and proven results over simplicity?
Autumn’s UI scores 0/5, indicating no available ratings, and lacks recent reviews to gauge ease of onboarding or staff adoption. Its limited user feedback suggests it may be difficult or untested in real hotel environments. SHR Group boasts a 4.69/5 ease of use rating, supported by 169 reviews, many praising its straightforward onboarding and intuitive interfaces. Clients mention that the platform's design tools and CMS are user-friendly despite some complexity. Edge: SHR Group.
Autumn offers only basic website building capabilities, with no unique features listed. SHR Group, by contrast, provides 14 distinct features including ADA compliance, security protocols, Google Analytics integration, mobile responsiveness, customizable themes, and social media tools. These features are designed to optimize user engagement and site performance. If advanced customization, marketing tools, and compliance are priorities, SHR’s richer feature set gives it a decisive edge. Edge: SHR Group.
Autumn’s support ratings are unavailable, and reviews do not mention customer service, leaving its support quality unverified. SHR Group, with a 4.85/5 customer support rating based on 169 reviews, is highly praised for its proactive, knowledgeable assistance and responsive account management. Clients frequently highlight the support team’s professionalism and quick resolution of issues. Given the extensive recent reviews and high ratings, SHR’s support is clearly superior. Edge: SHR Group.
Autumn has no verified partners or integrations, limiting its ability to connect with other hotel systems. SHR Group boasts 81 verified partners, including PMS systems like Visual Matrix and OpenHotel, and integrations with marketing tools such as Criton and Priority Software. These connections allow for a more cohesive digital ecosystem, streamlining operations. If your hotel relies on multiple systems, SHR’s broad integration options will serve you better. Edge: SHR Group.
SHR Group’s 169 reviews, primarily recent, average a 4.87/5 rating, demonstrating strong satisfaction across segments like boutique hotels and city center properties. Conversely, Autumn has no reviews, making it impossible to gauge user satisfaction. Hoteliers clearly favor SHR for its proven performance, extensive support, and feature set. For hotel types seeking reliable, high-rated digital solutions, SHR is the undisputed leader. Edge: SHR Group.
Autumn does not publicly disclose pricing, indicating it may have custom quotes or limited packages. SHR Group’s base price is $900 per month, with no free tier or trial, reflecting a premium position. The higher cost of SHR grants access to a wider array of features, integrations, and support. If budget is a constraint, Autumn’s affordability might seem attractive, but without recent reviews or demonstrated results, it’s hard to justify the expense. Is value for money more critical than upfront cost?
Autumn presents a minimal, conversion-focused website builder aimed at independent hotels. Its lack of recent reviews and features makes it less suited for hotels looking for proven, scalable solutions. SHR Group, with over 169 recent reviews and a high overall rating, offers a comprehensive web design and digital marketing platform that can grow with your hotel.
If your hotel needs a flexible, feature-rich website with reliable support and extensive integrations, SHR is the clear choice. Its proven track record and high user satisfaction suggest it will better serve medium to large hotels or those with ambitions to scale. However, if your priorities are speed, simplicity, and a low-cost solution, Autumn might be worth considering—though the lack of recent data makes this a riskier proposition.
In summary, for most hoteliers aiming for a strong online presence, SHR’s extensive features, proven performance, and high satisfaction make it the safer, more effective investment.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $900/mo |
According to HTR's product database, Autumn - Website Generator for Independent Hotels and SHR Website Design share 0 features. Here are the key differences — features one has that the other lacks.
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| ADA Compliant | ||
| Booking Engine | ||
| Customizable Attractions Maps | ||
| Google Analytics Connection | ||
| Mobile Optimized/Responsive | ||
| Security Protocals (SSL/HTTPS) |
Showing top differences. 2 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
What hoteliers love
Clients commend the dedicated client management team for their proactive and responsive support. Account managers are often described as knowledgeable... Clients commend the dedicated client management team for their proactive and responsive support. Account managers are often described as knowledgeable, invested in client success, and ready with insights and recommendations to drive business growth.
SRH Group is highly regarded for its modern, visually striking, and user-friendly website designs that enhance the guest booking experience. Clients n... SRH Group is highly regarded for its modern, visually striking, and user-friendly website designs that enhance the guest booking experience. Clients noted that these designs have significantly contributed to increased visibility and higher conversion rates. However, some clients expressed a need for more flexibility in customization and quicker turnaround times.
The extensive and in-depth reporting features provided by SRH Group are consistently praised, offering clear insights into performance trends and acti... The extensive and in-depth reporting features provided by SRH Group are consistently praised, offering clear insights into performance trends and actionable data that help hoteliers make informed decisions. Users find these reports crucial for strategy adjustments and performance tracking.
Where hoteliers push back
The voucher system implemented by SRH Group received mixed reviews. While appreciated for driving additional revenue, several users highlighted areas... The voucher system implemented by SRH Group received mixed reviews. While appreciated for driving additional revenue, several users highlighted areas for potential enhancements, including easier voucher management and partial redemptions.
While SRH Group's templates are generally praised for being visually appealing, some users find them restrictive and desire more options for customiza... While SRH Group's templates are generally praised for being visually appealing, some users find them restrictive and desire more options for customization to better reflect their unique brand identities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Autumn - Website Generator for Independent Hotels and SHR Website Design share many core Website Design features, but each has unique capabilities. Autumn - Website Generator for Independent Hotels offers 0 verified integration partners, while SHR Website Design offers 81. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SHR Website Design leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Autumn - Website Generator for Independent Hotels: No. SHR Website Design: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Autumn has an HT Score of 0 and SHR Group has 43. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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