The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 313 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Aven Hospitality shines when it comes to integration with partners .
eviivo shines in customer support and ROI — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Analytics dashboard.
Side-by-side ratings based on 313 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | From $700/mo |
| Verified Reviews | 57 | 256 |
After analyzing 313 verified reviews, Aven Hospitality users most value its integration with partners, direct channel conversion and distribution reach, stable system and minimal interruptions, while eviivo users highlight support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set. Click any theme to see what reviewers say.
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Integration with Partners
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Support and on-boarding experience
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Direct Channel Conversion and Distribution Reach
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Ease of use and intuitive interface
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Stable System and Minimal Interruptions
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Comprehensive feature set
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Innovative Booking Engine Enhancements
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Time-saving benefits
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Customer Support Issues
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Mobile functionality
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Manual Task Efficiency
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Technical and display issues
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Customization Limitations
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Pricing and subscription
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #25 8 reviews | #7 66 reviews |
| Mid-Size (25-74 rooms) ▾ | #13 27 reviews | #14 21 reviews |
| Large (75-199 rooms) ▾ | #7 15 reviews | #13 5 reviews |
| X-Large (200+ rooms) | #11 4 reviews | #14 2 reviews |
By Property Type
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| Boutique ▾ | #16 28 reviews | #9 38 reviews |
| Luxury ▾ | #13 33 reviews | #8 42 reviews |
| Branded / Chain ▾ | #14 20 reviews | #9 24 reviews |
| Extended Stay ▾ | #9 9 reviews | #6 25 reviews |
By Region
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| North America ▾ | #7 27 reviews | #6 21 reviews |
| Europe ▾ | #21 8 reviews | #3 194 reviews |
| Asia Pacific ▾ | #12 11 reviews | #25 1 reviews |
| Middle East ▾ | #9 5 reviews | #20 2 reviews |
Choosing between OTA Distribution by Aven Hospitality and eviivo Suite™ CM hinges on your hotel’s specific needs. Both products aim to streamline channel management but diverge in focus, features, and user experience. Your team’s priorities—whether it’s ease of use, integration depth, or geographic reach—will determine the better fit.
Aven Hospitality offers a broad suite with extensive integration options, primarily appealing to larger or multi-property hotels. eviivo, on the other hand, emphasizes simplicity, affordability, and rapid connectivity, often resonating with small to mid-sized properties. Which platform will serve your hotel best?
Both products address the core challenge of managing multiple distribution channels, reducing manual effort, and preventing overbookings. Aven Hospitality’s OTA Distribution platform centralizes operations across over 600 channels, with detailed controls and robust partner integrations, making it ideal for hotels with complex distribution needs.
eviivo Suite™ CM simplifies the process by connecting your property to all major OTAs with just one click, focusing on ease of setup and daily management. Aven Hospitality’s solution is more comprehensive but also more complex, while eviivo’s platform excels in quick, straightforward deployment.
The key question: do you need a deep, feature-rich system suited for large portfolios, or a lightweight, user-friendly tool perfect for smaller operations?
If your hotel needs to manage multiple properties across diverse regions with intricate distribution strategies, Aven Hospitality is the better choice. Its extensive partner network (80 verified partners vs 32) and multi-property management capabilities support complex hotel groups, especially in regions like North America and Europe.
If your hotel is a small to mid-sized property or vacation rental, prioritizing ease of use and quick setup, eviivo Suite™ CM is preferable. With over 231 reviews, most recent (25 reviews in last 6 months), and a higher average rating (85.37 vs 67.89 HT Score), it demonstrates wider adoption and current relevance.
For properties focused on rapid deployment, fewer manual tasks, and budget-conscious options, eviivo’s simpler interface and one-click OTA connections make it the smarter choice.
Aven Hospitality’s platform scores 4.43/5 for ease of use but has mixed reviews about onboarding challenges and customer support, with some users citing slow responses and complex navigation. Its interface is designed for technically inclined teams managing large portfolios, but some find it overwhelming without dedicated support.
eviivo Suite™ CM scores 4.65/5, with reviews emphasizing its intuitive interface and straightforward setup. Users highlight its simple navigation, quick onboarding, and responsive support, making it accessible even for smaller teams or less tech-savvy users.
Edge: eviivo Suite™ CM.
Aven Hospitality offers a comprehensive set of 14 features, including multi-property management, integration with PMS and booking engines, and advanced revenue tools. It also provides functionalities like channel-specific rate adjustments and detailed reporting, although some features are limited or lack customization options.
eviivo Suite™ CM excels with its single, standout feature: an analytics dashboard that consolidates performance metrics across channels, plus automation tools like guest messaging and rate adjustments. Its feature set, while less extensive, covers essential needs effectively.
With only one exclusive feature, eviivo’s strength lies in its simplicity and usability, making it a clear choice for properties seeking straightforward management.
Edge: Aven Hospitality, for its broader feature set.
Aven Hospitality’s support scores 4.06/5, with reviews describing it as inconsistent—some praising responsiveness, others citing delays and communication issues. Users mention difficulty reaching staff and slow resolution times, especially post-migration or during complex issues.
eviivo scores higher at 4.78/5, with reviews emphasizing its helpful, empathetic support team and smooth onboarding experience. Many users commend the quick, clear assistance from agents like Mohamed, with some noting that support continues well beyond initial setup.
Edge: eviivo Suite™ CM.
With more recent reviews and a larger review count, eviivo’s rating (85.37) outperforms Aven Hospitality’s (67.89). Over 97% of eviivo users would recommend it, and reviews regularly mention satisfaction across property types like B&Bs, vacation rentals, and small hotels.
Aven Hospitality’s reviews are fewer, with some critical feedback about support and usability, especially from larger, multi-property hotels. Its lower recent review activity (none in last 6 months) suggests less current engagement.
For hoteliers seeking high satisfaction ratings and recent positive feedback, eviivo’s data makes it the preferred choice.
Edge: eviivo Suite™ CM.
Aven Hospitality’s pricing starts at $300 per month, with no free tier or trial, positioning it as an investment for larger operations. The platform’s higher base fee reflects its extensive features and partner integrations.
eviivo Suite™ CM charges $700 per month, also without a trial, but many smaller properties find this rate more accessible considering its simplicity and effectiveness. Its pay-per-booking model is not specified but is often attractive for low-volume users.
Both platforms lack free trials, so costs should be evaluated against the expected volume and complexity of your distribution needs.
Not ideal if your hotel is small, with limited distribution channels, or if you prioritize ease of use over customization.
Not ideal if your hotel has a large portfolio, complex distribution needs, or requires extensive customization and in-depth analytics.
Aven Hospitality offers a powerful, feature-rich platform suited for larger hotels and multi-property groups with complex needs. It excels in regions where extensive partner networks and detailed management tools are essential but may present onboarding challenges.
eviivo Suite™ CM offers a streamlined, easy-to-use solution that’s ideal for small to mid-sized hotels, vacation rentals, and B&Bs. Its recent high ratings and positive reviews demonstrate its current relevance and user satisfaction.
If your hotel values depth, customization, and integration, Aven Hospitality is the right fit. For simplicity, speed, and high satisfaction, eviivo Suite™ CM should be your choice.
This comparison reflects the most recent reviews, ratings, and feature data, emphasizing the platforms’ strengths and limitations based on user feedback and performance metrics.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $700/mo |
According to HTR's product database, OTA Distribution (by Aven Hospitality) and eviivo Suite™ CM share 14 features. Here are the key differences — features one has that the other lacks.
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| Analytics dashboard |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
The seamless integration with numerous partners, including OTAs and PMS, is frequently praised. This leads to efficient management of bookings and dis... The seamless integration with numerous partners, including OTAs and PMS, is frequently praised. This leads to efficient management of bookings and distribution, minimizing the risk of overbooking and ensuring accurate inventory updates.
Hoteliers appreciate how SynXis boosts direct channel conversions and expands the distribution reach, leading to increased revenue. Users highlight th... Hoteliers appreciate how SynXis boosts direct channel conversions and expands the distribution reach, leading to increased revenue. Users highlight the software's effectiveness in optimizing booking engine performance and leveraging multiple partner connections.
Users commend the system's stability, which ensures smooth operation with almost no service interruptions. This reliability is crucial for maintaining... Users commend the system's stability, which ensures smooth operation with almost no service interruptions. This reliability is crucial for maintaining consistent and optimal hotel operations.
Where hoteliers push back
Criticism is directed toward the cumbersome customer support, with reports of delayed responses and a lack of efficient communication channels. Users... Criticism is directed toward the cumbersome customer support, with reports of delayed responses and a lack of efficient communication channels. Users find the support sometimes inadequate for urgent issues.
Several reviews highlight the tedious nature of certain manual tasks, such as updating OTA maintenance forms or setting up new channels and promotions... Several reviews highlight the tedious nature of certain manual tasks, such as updating OTA maintenance forms or setting up new channels and promotions, which could benefit from automation.
Ranks higher for
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. OTA Distribution (by Aven Hospitality) and eviivo Suite™ CM share many core Channel Managers features, but each has unique capabilities. OTA Distribution (by Aven Hospitality) offers 80 verified integration partners, while eviivo Suite™ CM offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
OTA Distribution (by Aven Hospitality): No. eviivo Suite™ CM: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Aven Hospitality has an HT Score of 68 and eviivo has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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