The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 647 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines when it comes to support and on-boarding experience — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Centralized user & role management.
Profitroom shines when it comes to support and service — especially for brand properties (5.0/5) , with exclusive features like Unlimited Channels (no additional cost).
Side-by-side ratings based on 647 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $700/mo | From $600/mo |
| Verified Reviews | 256 | 391 |
After analyzing 647 verified reviews, eviivo users most value its support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set, while Profitroom users highlight support and service, complexity and usability, channel management features. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Support and on-boarding experience
▾
|
+
Support and Service
▾
|
|
+
Ease of use and intuitive interface
▾
|
+
Complexity and Usability
▾
|
|
+
Comprehensive feature set
▾
|
+
Channel Management Features
▾
|
|
+
Time-saving benefits
▾
|
+
Technical Innovations
▾
|
| Cons | |
|
−
Mobile functionality
▾
|
|
|
−
Technical and display issues
▾
|
|
|
−
Pricing and subscription
▾
|
|
How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #7 66 reviews | #4 127 reviews |
| Mid-Size (25-74 rooms) ▾ | #14 21 reviews | #4 183 reviews |
| Large (75-199 rooms) ▾ | #13 5 reviews | #3 43 reviews |
| X-Large (200+ rooms) ▾ | #14 2 reviews | #4 12 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #9 38 reviews | #5 148 reviews |
| Luxury ▾ | #8 42 reviews | #5 138 reviews |
| Branded / Chain ▾ | #9 24 reviews | #5 81 reviews |
| Extended Stay ▾ | #6 25 reviews | #4 46 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #6 21 reviews | #10 14 reviews |
| Europe ▾ | #3 194 reviews | #2 348 reviews |
| Asia Pacific ▾ | #25 1 reviews | #14 7 reviews |
| Middle East | #20 2 reviews | #13 2 reviews |
Choosing the right channel management software is critical for your hotel's success, especially as you aim to increase online visibility, bookings, and revenue. Both eviivo Suite™ CM and Profitroom Channel Manager address these needs by connecting your property to multiple OTAs and optimizing your distribution. However, their approaches, features, and support systems differ significantly. Your choice hinges on your property's size, technological needs, and focus on direct versus indirect bookings. Are you ready to make the best decision for your hotel?
Both eviivo Suite™ CM and Profitroom Channel Manager serve the core purpose of distributing your inventory across multiple online channels efficiently. eviivo is often praised for its simplicity, extensive regional reach, and ease of use, especially for small to mid-sized properties. Conversely, Profitroom emphasizes seamless integration, advanced automation, and a broader global presence—particularly attractive for larger hotels or chains. Are you prioritizing user-friendliness or comprehensive automation?
eviivo boasts a higher review count (231 vs. 319) and more recent feedback, giving it an edge in current user satisfaction. Many users highlight eviivo’s straightforward setup and dedicated support, while Profitroom's reviews often praise its visual design and integration capabilities. With recent reviews favoring eviivo, do you want a platform with proven current backing or a more feature-rich provider?
If your hotel is a small property, B&B, or vacation rental operator seeking simplicity and regional reach, eviivo is likely the better choice. Its focus on ease of use, multi-property management, and a strong presence in Europe and North America suits independent hotels and small chains.
In contrast, if your hotel needs advanced automation, unlimited integrations, and a high level of customization—especially if you operate a larger chain or resort—Profitroom offers a more scalable solution. Its features like bulk updates, dynamic rate management, and a wide partner network support complex distribution strategies. For properties prioritizing a high-tech, integrated approach, Profitroom’s strengths are clear.
eviivo’s UI scores a 4.65/5, and users consistently praise its intuitive interface, with many noting how it simplifies multi-property management. Support and onboarding are highly rated at 4.78/5, with users describing Mohamed and other agents as helpful and responsive during setup.
Profitroom closely follows, with a 4.73/5 ease-of-use rating and supportive onboarding rated at 4.59/5. Users appreciate its clean design and straightforward navigation, although some mention that its advanced features can add complexity.
Edge: eviivo.
eviivo has 14 shared features plus one exclusive feature—centralized user and role management—helping small hotels control access and permissions efficiently. Its unique ability to manage multiple properties via a single platform is highly valued by vacation rentals and B&Bs.
Profitroom offers 14 shared features plus one unique feature—unlimited channels at no extra cost—making it ideal for larger hotels needing extensive distribution. Its tools like bulk price updates, flexible occupancy controls, and a highly customizable booking engine make it suitable for sophisticated operations.
Edge: Profitroom, due to its broader feature set and unlimited channel support.
eviivo’s reviews consistently highlight support quality at 4.78/5, with users describing their experience as friendly, quick, and empathetic, especially during onboarding. Review quotes emphasize the importance of support agents like Mohamed in smoothing the transition and resolving issues.
Profitroom’s support scores slightly lower at 4.55/5, with reviews noting good cooperation but some dissatisfaction with response times and support channels. Many users appreciate their support but wish for faster, more accessible assistance.
Edge: eviivo.
eviivo connects to 32 verified partners, including major OTAs like Expedia and Tripadvisor, with 9 shared partners with Profitroom. Its integrations include property management, payment, and guest experience tools like Canary Technologies and PriceLabs.
Profitroom supports 66 verified partners, more than double eviivo’s count, including prominent brands like Mirai, apaleo, and SHR Group. Its extensive partner network enables broader connectivity, especially for larger, multi-property operators.
Edge: Profitroom.
eviivo’s recent reviews (25 in the last 6 months) emphasize ease of use, support, and flexibility, with many small property owners praising how it saved them time and reduced cancellations. Its overall rating of 4.78/5 reflects current positive sentiment.
Profitroom’s fewer recent reviews (7 in the last 6 months) and slightly lower rating (4.78/5 overall) indicate stable but somewhat less enthusiastic feedback, particularly from larger hotel groups. For small, independent properties, eviivo’s recent reviews hold more weight.
Edge: eviivo.
eviivo charges a flat rate of $700 monthly, with no free tier or trial, positioning it as a predictable investment for small to mid-sized properties. Its pricing includes all core features, making it straightforward for property owners.
Profitroom’s base price is $600 per month, also without a trial, offering a slightly lower entry point. Its pricing includes unlimited channels, but advanced features and integrations might entail additional costs depending on your needs.
Not ideal if you need extensive automation, large-scale multi-property management, or support for numerous international channels.
Not ideal if you are a small property or prefer a simple, regional-focused solution with minimal complexity.
The core difference lies in scale and complexity: eviivo excels at serving small to mid-sized independent properties with a focus on ease of use, support, and regional presence. Profitroom caters to larger hotels or chains seeking extensive integrations, automation, and global reach.
If your property values straightforward operation, quick onboarding, and dedicated support, eviivo is the clear choice. For hotels aiming to scale rapidly, automate complex distribution, and connect to a broad array of partners, Profitroom offers more advanced features.
In conclusion, choose eviivo if you want proven, current support and simplicity; opt for Profitroom if your focus is on automation, scale, and extensive channel support. Your decision should align with your property size, growth plans, and operational complexity.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $700/mo | From $600/mo |
According to HTR's product database, eviivo Suite™ CM and Profitroom Channel Manager share 14 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Centralized user & role management | ||
| Unlimited Channels (no additional cost) |
We analyzed 16 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
"Our resort has enjoyed significant interest from the beginning. The volume of emails and calls exceeds our expectations. The booking engine is currently a relieving tool; when the..."
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
"We chose to cooperate with Profitroom because you are absolutely the best in Poland, and there is no other company that matches your technological prowess. Indeed, working with you..."
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Ranks higher for
Unique capabilities
What hoteliers love
While many reviews speak positively of Profitroom's support, some users express dissatisfaction with the lack of a phone support option and slow respo... While many reviews speak positively of Profitroom's support, some users express dissatisfaction with the lack of a phone support option and slow response times.
The system's advanced features can be difficult to navigate, with some users highlighting complexity in the admin environment which complicates manage... The system's advanced features can be difficult to navigate, with some users highlighting complexity in the admin environment which complicates management.
The Channel Manager's capabilities in channel distribution provide ease of management and help prevent overbooking while maintaining accuracy across p... The Channel Manager's capabilities in channel distribution provide ease of management and help prevent overbooking while maintaining accuracy across platforms.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ CM and Profitroom Channel Manager share many core Channel Managers features, but each has unique capabilities. eviivo Suite™ CM offers 32 verified integration partners, while Profitroom Channel Manager offers 66. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ CM: No. Profitroom Channel Manager: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 85 and Profitroom has 81. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor