The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 532 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in support quality and onboarding — especially for bed & breakfast properties (0.0/5).
Exely shines in Value for Money — especially for bed & breakfast properties (0.0/5).
Side-by-side ratings based on 532 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $700/mo | From $100/mo |
| Verified Reviews | 290 | 242 |
After analyzing 532 verified reviews, eviivo users most value its support quality and onboarding, ease of use and workflow efficiency, centralized multi-channel booking management, while Exely users highlight ease of use and daily operations, channel management and multi-ota distribution, support quality and responsiveness. Click any theme to see what reviewers say.
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Support quality and onboarding
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Ease of use and daily operations
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Ease of use and workflow efficiency
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Channel management and multi-OTA distribution
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Centralized multi-channel booking management
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Support quality and responsiveness
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Direct bookings and SEO
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Direct bookings and website conversion
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Mobile app / mobile access limitations
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Reporting and analytics depth
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Interface, navigation, and speed issues
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PMS and third-party integrations
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #6 80 reviews | #7 78 reviews |
| Mid-Size (25-74 rooms) ▾ | #13 23 reviews | #6 90 reviews |
| Large (75-199 rooms) ▾ | #17 4 reviews | #3 51 reviews |
| X-Large (200+ rooms) ▾ | #14 2 reviews | #6 9 reviews |
By Property Type
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| Boutique ▾ | #8 48 reviews | #6 79 reviews |
| Luxury ▾ | #7 50 reviews | #9 52 reviews |
| Branded / Chain ▾ | #9 27 reviews | #6 39 reviews |
| Extended Stay ▾ | #6 29 reviews | #9 9 reviews |
By Region
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| North America ▾ | #6 26 reviews | #14 3 reviews |
| Europe ▾ | #3 232 reviews | #15 19 reviews |
| Asia Pacific ▾ | #28 1 reviews | #5 183 reviews |
| Middle East ▾ | #22 2 reviews | #5 32 reviews |
Both eviivo Suite™ CM and Exely Channel Manager aim to optimize your hotel’s distribution and booking processes, primarily by connecting your property to multiple OTAs and reducing manual management tasks. While eviivo’s platform is more comprehensive, including PMS features and extensive integrations, Exely emphasizes simplicity and speed with a focus on channel management. Your choice depends on whether you prioritize a broad management system or streamlined OTA connections.
Since eviivo has a larger review base and more recent reviews, it offers a more current and reliable picture of user satisfaction. Are you ready to find out which product better fits your hotel’s needs?
Both products solve the core problem of managing multiple OTA connections and preventing overbookings. eviivo excels with its multi-property management features, including PMS connectivity and yield rules, making it ideal for hotels and vacation rentals with complex operations. Exely, however, focuses on quick rate updates and real-time synchronization, better suited for small hotels or chains seeking minimal management fuss.
eviivo’s reviews emphasize its intuitive interface, support, and ability to handle large portfolios, whereas Exely is praised for its ease of use and efficiency in day-to-day rate updates. Do you need a full management solution or just a channel optimizer?
If your hotel needs a comprehensive system that handles reservations, guest management, and distribution from one platform, eviivo is the better choice. Its suite of features supports large portfolios and complex operations, making it suitable for vacation rentals, B&Bs, and multi-property hotels.
If your primary goal is to streamline online distribution, reduce manual rate updates, and avoid overbookings with minimal fuss, Exely is preferable. Its lower price point and straightforward interface make it ideal for independent hotels or small chains. For larger portfolios or those wanting broader management tools, eviivo is the clear winner.
eviivo’s user rating for ease of use is 4.65/5, and its onboarding experience is similarly rated, with many users praising its intuitive setup. Support reviews highlight helpful onboarding and friendly customer service, though some mention room for improvement in mobile functionality.
Exely outperforms here with a 4.95/5 ease of use rating and a slightly higher onboarding score at 4.86/5. Users find its interface simple and efficient for daily tasks, with a straightforward process for updating rates and availability.
Edge: Exely.
eviivo boasts 13 shared features plus 2 exclusive, such as PMS connectivity and yield rules, offering a broader set of tools for property management and revenue optimization. Its features enable multi-property oversight, centralized operations, and advanced rate management.
Exely provides essential channel management features, including real-time synchronization, automated reports, and multi-channel connections, but lacks the extensive management tools eviivo offers. If you need detailed revenue controls and property management, eviivo’s feature set is superior.
Edge: eviivo.
eviivo’s reviews highlight support rated at 4.78/5, with comments praising friendly, responsive agents and effective onboarding, though some users desire more personalized assistance. Its onboarding process is well-rated (4.65/5), with many users noting helpful initial setup.
Exely scores slightly higher with a 4.95/5 customer support rating and an onboarding score of 4.86/5. Users describe support as quick, professional, and always helpful, with no major complaints or issues.
Edge: Exely.
eviivo offers 32 verified integration partners, including major OTAs, PMS, and payment providers, supporting a diverse range of property types and operational needs. Its extensive partner list facilitates complex multi-property management and customization.
Exely, with 8 verified partners, focuses on essential OTA integrations and automation but offers fewer options for extensive customization or third-party connections. If integration breadth is critical, eviivo has the edge.
Edge: eviivo.
eviivo, with 231 recent reviews, maintains a high satisfaction rate of 97% likelihood to recommend, especially among vacation rentals and bed & breakfast segments. Its newer reviews reinforce consistent positive experiences, particularly around ease of use and support.
Exely, rated by 102 users, has a slightly higher overall customer satisfaction score with 98% likelihood to recommend, but its reviews are more recent. It is particularly favored by small hotels and chains seeking quick, effective distribution tools.
Edge: eviivo.
eviivo charges a base fee of $700 per month, with no freemium options, and emphasizes value for money given its extensive features and integrations. This higher price reflects its broader management capabilities.
Exely’s base price is only $100 per month, with no added implementation or monthly per-room fees, making it a more affordable option for smaller properties or those with limited budgets. Both are transparent, but eviivo’s higher cost aligns with its more comprehensive system.
Not ideal if:
Not ideal if:
eviivo is a comprehensive management platform that combines channel management, PMS, and revenue tools, making it suitable for multi-property operators and growing businesses. Its broad feature set, integrations, and support network justify its higher price point, especially for larger portfolios.
Exely offers a streamlined, cost-effective channel management solution that excels in real-time synchronization and ease of use. It’s ideal for small hotels or chains prioritizing simplicity, rapid rate updates, and minimal management overhead.
Choose eviivo if you need a full management system capable of scaling and handling complex operations. Opt for Exely if your focus is on efficient, error-free OTA management with a quick learning curve.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Rate Management
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| Support for Weekly & Monthly Rates | ||
| Yield Rules | ||
| Derived Rates | ||
| Inventory Management | ||
| Inventory grid | ||
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Room Type Mapping
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| Channel Self-Mapping | ||
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Automation & Syncing
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| Bulk Updates & Multiple Restrictions | ||
| 2-way real time integrations | ||
| PMS connectivity | ||
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Administration & Settings
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| Multi-lingual | ||
| Centralized user & role management | ||
| Multi-Currency Support | ||
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| Integrated Payment Processing | ||
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Analytics & Reporting
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| Analytics dashboard | ||
| Booking Performance and Pace Reporting |
We analyzed 10 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
"Before Exely, we could not get enough flexibility or functionality we needed. We couldn’t manage dynamic pricing or promotions properly, now the system provides us all the tools t..."
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Many reviews praise Eviivo’s support team for being responsive, patient, and helpful during setup, activation, and day-to-day use. At the same time, a... Many reviews praise Eviivo’s support team for being responsive, patient, and helpful during setup, activation, and day-to-day use. At the same time, a few users report inconsistent chat quality, slow response times, limited out-of-hours help, or a need for more hands-on training and clearer guidance.
Users frequently describe the platform as simple, intuitive, and time-saving, especially for managing bookings, calendars, and property operations in... Users frequently describe the platform as simple, intuitive, and time-saving, especially for managing bookings, calendars, and property operations in one place. Some also note that certain settings are complex or not always intuitive, so the product appears strongest for teams that want efficiency but may require onboarding to unlock it fully.
Users repeatedly say Eviivo brings reservations from OTAs and direct channels into one place, making it easier to manage multiple properties or agenci... Users repeatedly say Eviivo brings reservations from OTAs and direct channels into one place, making it easier to manage multiple properties or agencies from a single calendar. This centralization saves time, reduces manual work, and gives operators a clearer view of bookings across their distribution network.
Where hoteliers push back
While some users appreciate being able to manage reservations remotely, others say the mobile experience is weak, cumbersome, or unreliable compared w... While some users appreciate being able to manage reservations remotely, others say the mobile experience is weak, cumbersome, or unreliable compared with desktop use. This matters for hoteliers who need true on-the-go operations, and several reviews request a fuller mobile app or smoother mobile login and usability.
Ranks higher for
What hoteliers love
Hotels repeatedly describe Exely as intuitive, user-friendly, and practical for daily operations. The system is credited with reducing manual work, sp... Hotels repeatedly describe Exely as intuitive, user-friendly, and practical for daily operations. The system is credited with reducing manual work, speeding up reservation handling, and making it easier for staff to manage bookings, rates, and availability.
Reviewers frequently describe Exely as a strong channel manager for controlling multiple OTA channels from one place. They value being able to manage... Reviewers frequently describe Exely as a strong channel manager for controlling multiple OTA channels from one place. They value being able to manage distribution centrally, add more channels over time, and reduce the complexity of logging into each OTA separately.
Support is one of the most praised aspects of Exely, with reviewers repeatedly noting fast, helpful, and proactive assistance. Hotels value that the t... Support is one of the most praised aspects of Exely, with reviewers repeatedly noting fast, helpful, and proactive assistance. Hotels value that the team helps with setup, troubleshooting, optimization, and even commercial advice, which reduces operational friction.
Where hoteliers push back
A recurring critique is that Exely’s reporting and analytics need to be more detailed, flexible, and faster. Reviewers want clearer dashboards, better... A recurring critique is that Exely’s reporting and analytics need to be more detailed, flexible, and faster. Reviewers want clearer dashboards, better revenue/channel comparison, more customizable reports, and richer booking trend insights to support revenue and marketing decisions.
While many users find Exely easy to use, some point to navigation, page-loading speed, and interface clarity as improvement areas. The most common com... While many users find Exely easy to use, some point to navigation, page-loading speed, and interface clarity as improvement areas. The most common complaints are that certain workflows take too many clicks, some pages load slowly, and advanced settings are not always intuitive.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ CM and Exely Channel Manager share many core Channel Managers features, but each has unique capabilities. eviivo Suite™ CM offers 35 verified integration partners, while Exely Channel Manager offers 10. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Channel Manager leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ CM: No. Exely Channel Manager: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 86 and Exely has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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