The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 302 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Aven Hospitality shines when it comes to integration with partners .
Exely shines in ease of use and customer support — especially for brand properties (0.0/5) .
Side-by-side ratings based on 302 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | From $100/mo |
| Verified Reviews | 60 | 242 |
After analyzing 302 verified reviews, Aven Hospitality users most value its integration with partners, direct channel conversion and distribution reach, stable system and minimal interruptions, while Exely users highlight ease of use and daily operations, channel management and multi-ota distribution, support quality and responsiveness. Click any theme to see what reviewers say.
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Integration with Partners
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Ease of use and daily operations
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Direct Channel Conversion and Distribution Reach
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Channel management and multi-OTA distribution
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Stable System and Minimal Interruptions
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Support quality and responsiveness
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Innovative Booking Engine Enhancements
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Direct bookings and website conversion
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Customer Support Issues
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Reporting and analytics depth
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Manual Task Efficiency
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Interface, navigation, and speed issues
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Customization Limitations
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PMS and third-party integrations
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #24 9 reviews | #7 78 reviews |
| Mid-Size (25-74 rooms) ▾ | #14 26 reviews | #6 90 reviews |
| Large (75-199 rooms) ▾ | #8 18 reviews | #3 51 reviews |
| X-Large (200+ rooms) ▾ | #10 4 reviews | #6 9 reviews |
By Property Type
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| Boutique ▾ | #16 30 reviews | #6 79 reviews |
| Luxury ▾ | #13 34 reviews | #9 52 reviews |
| Branded / Chain ▾ | #14 20 reviews | #6 39 reviews |
| Extended Stay ▾ | #10 9 reviews | #9 9 reviews |
By Region
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| North America ▾ | #7 27 reviews | #14 3 reviews |
| Europe ▾ | #22 8 reviews | #15 19 reviews |
| Asia Pacific ▾ | #12 12 reviews | #5 183 reviews |
| Middle East ▾ | #9 6 reviews | #5 32 reviews |
Choosing the right channel management system is critical for your hotel’s distribution efficiency and revenue growth. Both OTA Distribution by Aven Hospitality and Exely Channel Manager aim to streamline your online presence, but they diverge significantly in user experience, features, and market presence. Your decision hinges on your hotel’s size, complexity, and specific operational needs. Are you prioritizing a system with more recent, comprehensive reviews or one that offers a broader integration network?
Both products solve the fundamental problem of managing rates, availability, and inventory across multiple channels. OTA Distribution by Aven Hospitality is designed to provide a centralized hub for distribution, automating updates across over 600 channels, including OTAs, bed banks, and tour operators. Exely Channel Manager also offers synchronization, but its focus is more on ease of use and reducing manual work for hotels of all sizes.
However, OTA Distribution by Aven Hospitality has a lower overall rating (0/5) based on 49 older reviews and a very low recent review count, which limits confidence in its current performance. In contrast, Exely boasts a 0/5 rating from 102 reviews, with 34 new reviews in the last six months, making its recent performance more reliable. Its higher overall score (85.1) and recent reviews suggest your team can expect better reliability and support from Exely today.
So, when considering stability, recent user feedback, and overall confidence, Exely Channel Manager clearly leads. Does your hotel value a proven, well-reviewed platform with active user engagement?
If your hotel needs a straightforward, efficient way to manage online distribution without extensive customization, Exely is the better fit. It suits independent hotels, boutique properties, and resorts seeking ease of use, strong support, and rapid synchronization with multiple channels. Its reviews focus on reliability, fast support, and positive revenue impact, especially for hotels that prioritize operational simplicity.
On the other hand, OTA Distribution by Aven Hospitality may appeal to larger hotels or chains that require advanced features like yield rules and PMS connectivity. If you have complex distribution strategies or multi-property management needs, its unique features could be beneficial—but only if its stability and support improve, given the limited recent reviews.
In sum, for most hotels seeking a reliable, user-friendly solution, Exely offers a safer, more current choice. If your hotel needs advanced distribution features and has the resources to navigate a less-reviewed platform, Aven may be worth considering.
Exely Channel Manager excels with a 4.95/5 ease of use rating based on over 100 reviews, with many reviewers highlighting its intuitive interface and quick setup. User feedback emphasizes that staff adoption is straightforward, and onboarding is seamless, often praised for its speed and clarity.
OTA Distribution by Aven Hospitality has a solid 4.43/5 rating but fewer recent reviews—zero in the last six months—limiting confidence in its current usability. Some reviews mention difficulties in communication and support responsiveness, which could hinder staff adoption.
Edge: Exely Channel Manager.
OTA Distribution by Aven Hospitality offers 14 shared features from the review data, including core distribution tools, but only two features are exclusive—Yield Rules and PMS connectivity. These are valuable for larger or complex operations but are not widely appreciated in recent reviews due to support issues.
Exely provides 12 shared features and an exclusive analytics dashboard, which recent users praise for offering performance insights. Its standout feature is the real-time synchronization that significantly reduces manual updates, and users frequently mention its straightforward management tools.
Given the number of features and recent positive feedback, Exely’s feature set and usability give it a clear edge.
Edge: Exely Channel Manager.
Customer support ratings favor Exely, with a near-perfect 4.95/5 based on recent reviews, and reviewers describe support as responsive, helpful, and quick to resolve issues. Many mention that support enhances their confidence and operational stability.
OTA Distribution by Aven Hospitality scores lower at 4.06/5, with reviews criticizing delays and poor communication, especially in the last six months. Some users report frustration with support responsiveness and difficulty troubleshooting.
Edge: Exely Channel Manager.
Aven Hospitality boasts 80 verified integration partners, including major PMS and booking engine providers, and offers connections to popular platforms like Oracle, Mews, and WebRezPro. This extensive network supports large chains needing diverse integrations.
Exely has only 8 verified partners, including major players like Booking.com and Hotellab, with 4 shared integrations. Its network is narrower but covers essential channels for many independent and boutique hotels.
In terms of sheer numbers, Aven Hospitality’s broader network offers more flexibility for complex setups. For most hotels, however, Exely’s core integrations are sufficient for smooth operations.
Edge: Aven Hospitality.
Despite the low overall ratings, recent reviews for Exely highlight high satisfaction, with many reviewers calling it “more efficient” and “reliable,” especially in the last six months. Its recent NPS score (9.8/10) indicates strong user loyalty.
OTA Distribution by Aven Hospitality has an 8.84/10 NPS score but a 0/5 overall rating, reflecting older, more negative feedback. Hoteliers seem to rate Exely higher, especially given the recent surge in positive reviews.
Edge: Exely Channel Manager.
Aven Hospitality charges a $300 monthly fee with no trial or implementation fees, positioning itself as a premium solution. Its higher price suggests added features or support, although recent reviews do not confirm this advantage.
Exely’s base price is $100 per month with no trial or setup fees, making it more accessible for small to medium hotels. Value is reinforced by its recent positive reviews and high functionality.
For cost-sensitive hotels seeking good value, Exely’s lower price and recent performance make it attractive.
Edge: Exely Channel Manager.
Not ideal if your hotel:
Not ideal if your hotel:
At its core, OTA Distribution by Aven Hospitality aims for extensive distribution and advanced features, but its aging reviews and support issues cast doubt on current reliability. Its strength lies in large-scale multi-property management and integrations, making it suitable for big hotel groups.
Exely Channel Manager, with its recent surge in positive reviews and higher user ratings, offers a more dependable, user-friendly experience. It’s ideal for independent hotels and smaller chains that need straightforward, effective distribution management.
If your hotel values recent support, high user satisfaction, and affordability, Exely is the clear choice. Larger, complex operations with multi-property needs should consider Aven Hospitality, pending improvements in support and recent updates.
In conclusion, Exely’s current review landscape and recent performance data favor it as the more reliable and user-approved platform today. Its ease of use, strong support, and lower cost position it as the best option for most hotels seeking efficient online distribution. However, if your hotel operates across multiple regions with complex distribution needs, and requires extensive integrations, OTA Distribution by Aven Hospitality may still hold appeal — but only if support and stability improve.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $100/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Rate Management
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| Support for Weekly & Monthly Rates | ||
| Yield Rules | ||
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| Inventory Management | ||
| Inventory grid | ||
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Room Type Mapping
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| Channel Self-Mapping | ||
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Automation & Syncing
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| Bulk Updates & Multiple Restrictions | ||
| 2-way real time integrations | ||
| PMS connectivity | ||
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Administration & Settings
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| Multi-lingual | ||
| Centralized user & role management | ||
| Multi-Currency Support | ||
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| Integrated Payment Processing | ||
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Analytics & Reporting
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We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before Exely, we could not get enough flexibility or functionality we needed. We couldn’t manage dynamic pricing or promotions properly, now the system provides us all the tools t..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
What hoteliers love
The seamless integration with numerous partners, including OTAs and PMS, is frequently praised. This leads to efficient management of bookings and dis... The seamless integration with numerous partners, including OTAs and PMS, is frequently praised. This leads to efficient management of bookings and distribution, minimizing the risk of overbooking and ensuring accurate inventory updates.
Hoteliers appreciate how SynXis boosts direct channel conversions and expands the distribution reach, leading to increased revenue. Users highlight th... Hoteliers appreciate how SynXis boosts direct channel conversions and expands the distribution reach, leading to increased revenue. Users highlight the software's effectiveness in optimizing booking engine performance and leveraging multiple partner connections.
Users commend the system's stability, which ensures smooth operation with almost no service interruptions. This reliability is crucial for maintaining... Users commend the system's stability, which ensures smooth operation with almost no service interruptions. This reliability is crucial for maintaining consistent and optimal hotel operations.
Where hoteliers push back
Criticism is directed toward the cumbersome customer support, with reports of delayed responses and a lack of efficient communication channels. Users... Criticism is directed toward the cumbersome customer support, with reports of delayed responses and a lack of efficient communication channels. Users find the support sometimes inadequate for urgent issues.
Several reviews highlight the tedious nature of certain manual tasks, such as updating OTA maintenance forms or setting up new channels and promotions... Several reviews highlight the tedious nature of certain manual tasks, such as updating OTA maintenance forms or setting up new channels and promotions, which could benefit from automation.
Ranks higher for
What hoteliers love
Hotels repeatedly describe Exely as intuitive, user-friendly, and practical for daily operations. The system is credited with reducing manual work, sp... Hotels repeatedly describe Exely as intuitive, user-friendly, and practical for daily operations. The system is credited with reducing manual work, speeding up reservation handling, and making it easier for staff to manage bookings, rates, and availability.
Reviewers frequently describe Exely as a strong channel manager for controlling multiple OTA channels from one place. They value being able to manage... Reviewers frequently describe Exely as a strong channel manager for controlling multiple OTA channels from one place. They value being able to manage distribution centrally, add more channels over time, and reduce the complexity of logging into each OTA separately.
Support is one of the most praised aspects of Exely, with reviewers repeatedly noting fast, helpful, and proactive assistance. Hotels value that the t... Support is one of the most praised aspects of Exely, with reviewers repeatedly noting fast, helpful, and proactive assistance. Hotels value that the team helps with setup, troubleshooting, optimization, and even commercial advice, which reduces operational friction.
Where hoteliers push back
A recurring critique is that Exely’s reporting and analytics need to be more detailed, flexible, and faster. Reviewers want clearer dashboards, better... A recurring critique is that Exely’s reporting and analytics need to be more detailed, flexible, and faster. Reviewers want clearer dashboards, better revenue/channel comparison, more customizable reports, and richer booking trend insights to support revenue and marketing decisions.
While many users find Exely easy to use, some point to navigation, page-loading speed, and interface clarity as improvement areas. The most common com... While many users find Exely easy to use, some point to navigation, page-loading speed, and interface clarity as improvement areas. The most common complaints are that certain workflows take too many clicks, some pages load slowly, and advanced settings are not always intuitive.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. OTA Distribution (by Aven Hospitality) and Exely Channel Manager share many core Channel Managers features, but each has unique capabilities. OTA Distribution (by Aven Hospitality) offers 88 verified integration partners, while Exely Channel Manager offers 10. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Channel Manager leads in ease of use at 4.9/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
OTA Distribution (by Aven Hospitality): No. Exely Channel Manager: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Aven Hospitality has an HT Score of 68 and Exely has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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