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Rezcontrol PMS (by Avon Data) vs. OpenHotel PMS:
Which Is Right for You?
TLDR
We analyzed 65 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Avon Data Systems shines in onboarding , with exclusive features like Transactional Emails (booking, folios, etc) and Guest CRM.
OpenHotel shines when it comes to customer support , with exclusive features like Ancillary revenue tracking and Guest Communication (SMS Messaging).
How Does Rezcontrol PMS (by Avon Data) Compare to OpenHotel PMS?
Side-by-side ratings based on 65 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 7 | 58 |
What Are the Pros and Cons of Rezcontrol PMS (by Avon Data) vs OpenHotel PMS?
After analyzing 65 verified reviews, Avon Data Systems users most value its , while OpenHotel users highlight customer support, user-friendly pms, continuous updates and improvements. Click any theme to see what reviewers say.
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Customer Support
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User-friendly PMS
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Continuous Updates and Improvements
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Direct OTA Connections
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Reporting Capabilities
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Financial Processing
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Group Booking Tools
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Avon Data Systems vs OpenHotel: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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OpenHotel
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| Small (10-24 rooms) ▾ | #50 2 reviews | #25 36 reviews |
| Mid-Size (25-74 rooms) ▾ | #51 3 reviews | #39 11 reviews |
| Large (75-199 rooms) | — | #50 0 reviews |
| X-Large (200+ rooms) | — | #21 2 reviews |
By Property Type
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OpenHotel
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| Boutique ▾ | #55 2 reviews | #37 16 reviews |
| Luxury ▾ | #40 5 reviews | #45 4 reviews |
| Branded / Chain ▾ | #51 2 reviews | #28 9 reviews |
| Extended Stay | — | #43 2 reviews |
By Region
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OpenHotel
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| North America ▾ | #58 1 reviews | #14 54 reviews |
| Europe ▾ | #31 6 reviews | — |
The Decision
Choosing a property management system (PMS) is a pivotal decision for your hotel, impacting operations, guest experience, and revenue. Avon Data’s Rezcontrol PMS and OpenHotel PMS both aim to streamline management, but their core strengths differ significantly. Rezcontrol offers extensive features tailored toward larger or more complex properties, while OpenHotel emphasizes ease of use and streamlined daily management. Which of these systems aligns best with your hotel’s specific needs?
Rezcontrol’s deep feature set and broad regional presence contrast with OpenHotel’s strong customer support and user-friendly design. But which product genuinely offers more value and reliability for your property?
Is Rezcontrol or OpenHotel Better for Hotels?
Rezcontrol PMS by Avon Data Systems is a comprehensive, cloud-based system designed to give hoteliers control over all aspects of their operation. It includes a rich array of features like guest CRM, task management, online check-in/out, and automated reminders, which cater to properties needing detailed operational oversight.
OpenHotel PMS, meanwhile, provides a full-stack solution combining property management, yield management, channel management, and booking engines, all with an emphasis on simplicity and quick setup. It’s especially favored by small to medium-sized properties and those prioritizing ease of use.
The key divergence lies in feature depth versus user experience. Rezcontrol's extensive capabilities make it ideal for larger or multi-faceted hotels, while OpenHotel’s straightforward interface suits properties seeking a quick, intuitive platform. Do you need a system with advanced management tools or one that’s easier to adopt?
Rezcontrol vs OpenHotel: Which Should Your Hotel Choose?
If your hotel needs a multi-layered management platform with comprehensive features like guest CRM, automated tasks, and integrated POS, Rezcontrol is the clear choice. Its 23 unique features, such as online check-in/out, automated reminders, and GDPR compliance, support complex operations and large teams.
For smaller hotels or those prioritizing straightforward booking and channel management, OpenHotel is preferable. With 7 exclusive features—like multi-currency, multi-lingual support, and guest SMS messaging—it simplifies daily tasks without sacrificing essential functionalities.
If your property primarily operates in Europe and needs a feature-rich, control-focused PMS, Rezcontrol’s regional presence and extensive feature list will serve you better. Conversely, if you serve North American markets and want a highly-rated, easy-to-use platform, OpenHotel’s modern interface and positive reviews make it a strong contender.
Is Rezcontrol or OpenHotel Easier to Use?
Rezcontrol scores a perfect 5/5 for ease of use, with reviews highlighting its intuitive design and seamless onboarding. Users mention that the system’s simplicity and clear navigation make daily management straightforward, even for busy teams.
OpenHotel’s UI is rated 4.71/5, with users praising its user-friendly layout and quick adoption. While some note the interface can be a bit dated, customer support is frequently praised for helping new users get up to speed quickly.
Edge: Rezcontrol.
Which Has Better Features: Rezcontrol or OpenHotel?
Rezcontrol boasts 23 exclusive features, including guest CRM, automated reminders, online check-in, and integrated ID scanner, making it a versatile management hub. It also offers transaction emails, task management, and a mobile housekeeping app, supporting full operational control.
OpenHotel features 7 unique capabilities like EPoS, multi-currency, and guest SMS, which enhance specific functions but fall short of Rezcontrol’s breadth. Its core offerings revolve around channel management, reservations, and yield control.
In terms of feature depth and variety, Rezcontrol takes the lead with more robust options.
Edge: Rezcontrol.
Which Has Better Customer Support: Rezcontrol or OpenHotel?
Rezcontrol’s customer support is rated 5/5, with reviews praising its personalized service, responsive UK-based team, and seamless onboarding. Users consistently mention the support team’s patience and willingness to assist with setup and ongoing issues.
OpenHotel’s support scores 4.82/5, with reviews emphasizing its helpfulness and consistent availability. Users note the staff’s familiarity with their accounts and their quick problem resolution, especially during system transitions.
While both excel, Rezcontrol’s slightly higher support score and more positive review sentiment give it an edge.
Edge: Rezcontrol.
Which Has More Integrations: Rezcontrol or OpenHotel?
Rezcontrol integrates with 12 verified partners, including major systems like SiteMinder, Onity, and STAAH, plus several exclusive integrations like Gift Vouchers and ID Scanner. This extensive network facilitates seamless connectivity with third-party solutions.
OpenHotel also supports 12 verified integrations, sharing some partners with Rezcontrol such as SiteMinder, but offers unique integrations like OpenKey, RateGain, and Canary Technologies, primarily focused on North American markets.
Both systems are well-connected, but Rezcontrol’s broader regional focus and some exclusive integrations provide a slight advantage.
Edge: Rezcontrol.
Which Do Hoteliers Rate Higher: Rezcontrol or OpenHotel?
OpenHotel enjoys a higher overall rating of 4.81/5 from 57 reviews, with recent feedback emphasizing its ease of use and excellent customer support. Hoteliers appreciate its intuitive interface and features like yield management and direct OTA connections.
Rezcontrol, with only 6 reviews and no recent feedback, scores 0/5, indicating a lack of current user data to support its effectiveness. The limited reviews and no recent ratings suggest less confidence in its current performance.
Given the volume and recency of feedback, OpenHotel is clearly the more highly rated and trusted system.
Edge: OpenHotel.
How Much Do Rezcontrol and OpenHotel Cost?
Rezcontrol offers a fixed monthly fee of $1,000, with no hidden charges, implementation fees, or trial options. Its transparent pricing model simplifies budgeting for hotels seeking a comprehensive management solution.
OpenHotel’s pricing details are not publicly disclosed, but it is noted for being competitively priced with no per-booking fees or unexpected costs. Its flexible model is tailored to small and medium-sized properties.
While Rezcontrol’s pricing is clear, OpenHotel’s flexibility and lack of hidden fees make it appealing for budget-conscious properties.
What Type of Hotel Should Use Rezcontrol?
Rezcontrol is ideal for:
- Hotels that need extensive management features including guest CRM, task management, and online check-in
- Properties with large or complex operations requiring detailed reporting and automation
- Hotels seeking a future-proofed system with regular automatic updates
- Properties operating in Europe, especially in the UK
- Teams that value personalized UK-based customer support
Not ideal if:
- Your hotel is small, with minimal management needs
- You prioritize a modern, highly visual interface over deep functionality
- Your operations are primarily North American or less complex
What Type of Hotel Should Use OpenHotel?
OpenHotel is best suited for:
- Small to medium-sized properties looking for an easy-to-use, all-in-one PMS
- Hotels focusing on revenue optimization with its yield management tools
- Properties that want integrated channel management and booking engine
- Hotels serving North American markets, especially those valuing strong support and updates
- Teams that prefer a modern, visual platform with extensive OTA integrations
Not ideal if:
- Your property is highly complex and needs advanced CRM or task features
- You require detailed, customizable reporting
- You operate primarily in Europe or need regional-specific integrations
The Bottom Line for Hotels
Rezcontrol offers a comprehensive, feature-rich PMS tailored toward larger, more complex hotels with operational needs spanning guest management, automation, and detailed reporting. Its 23 exclusive features and UK support make it suitable for properties that demand control and depth, particularly in Europe.
OpenHotel, with its highly-rated, user-friendly platform, excels in serving small to medium-sized properties looking for ease of use, strong support, and integrated channel management. Its 54 reviews with a 4.81/5 rating attest to its reliability and popularity among hoteliers.
If your hotel needs extensive management capabilities and regional presence in Europe, Rezcontrol is the better choice. For properties prioritizing simplicity, support, and North American markets, OpenHotel should be your go-to system.
In conclusion, choose Rezcontrol if you value deep operational features and regional expertise. Opt for OpenHotel if you want a modern, well-supported platform that enhances daily hotel management with minimal fuss.
How Much Do Rezcontrol PMS (by Avon Data) and OpenHotel PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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OpenHotel
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| Starting Price | From $1,000/mo | — |
Which Features Does Rezcontrol PMS (by Avon Data) Have That OpenHotel PMS Doesn't (and Vice Versa)?
According to HTR's product database, Rezcontrol PMS (by Avon Data) and OpenHotel PMS share 16 features. Here are the key differences — features one has that the other lacks.
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OpenHotel
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| Ancillary revenue tracking | ||
| Automated reminders | ||
| Custom rates | ||
| EPoS | ||
| Guest CRM | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Payment Requests | ||
| Tablet/Kiosk Check-in | ||
| Task Management | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 18 more features differ between these products.
Avon Data Systems vs OpenHotel: The Bottom Line
Ranks higher for
Unique capabilities
What hoteliers love
The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
Where hoteliers push back
While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Rezcontrol PMS (by Avon Data) vs OpenHotel PMS
Can Rezcontrol PMS (by Avon Data) replace OpenHotel PMS?
It depends on your requirements. Rezcontrol PMS (by Avon Data) and OpenHotel PMS share many core Property Management Systems features, but each has unique capabilities. Rezcontrol PMS (by Avon Data) offers 12 verified integration partners, while OpenHotel PMS offers 12. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Rezcontrol PMS (by Avon Data) leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Rezcontrol PMS (by Avon Data) or OpenHotel PMS offer a free plan?
Rezcontrol PMS (by Avon Data): No. OpenHotel PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Rezcontrol PMS (by Avon Data) and OpenHotel PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Avon Data Systems has an HT Score of 0 and OpenHotel has 16. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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