Rezcontrol PMS (by Avon Data) vs. Sirvoy:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency, guest experience, and overall profitability. Both Avon Data Systems’ Rezcontrol PMS and Sirvoy aim to streamline your daily tasks, but they serve different hotel profiles and feature sets. Rezcontrol offers extensive functionality and a high-touch UK-based support team, while Sirvoy emphasizes ease of use and affordability for small to medium properties. Which platform aligns better with your hotel’s needs?

Is Rezcontrol PMS or Sirvoy Better for Hotels?

Rezcontrol PMS by Avon Data Systems is a comprehensive, cloud-based solution designed for hotels seeking robust control and advanced features. It supports booking management, revenue optimization, and task automation, making it ideal for larger or luxury hotels that need in-depth operational tools. Conversely, Sirvoy is built for smaller properties, B&Bs, hostels, and vacation rentals, focusing on simplicity and fast onboarding.

Rezcontrol’s recent reviews highlight its deep functionality, with users praising its ability to manage complex operations efficiently. Sirvoy, on the other hand, has more recent reviews (32 in the last six months) and a higher overall rating, indicating a broad, satisfied user base. If your hotel needs a feature-rich platform with detailed control, Rezcontrol is the logical choice. For hotels prioritizing straightforward booking and channel management, Sirvoy may suffice.

Rezcontrol PMS vs Sirvoy: Which Should Your Hotel Choose?

If your hotel requires a full-featured PMS capable of handling multi-property management, revenue optimization, and in-depth reporting, Rezcontrol is the better fit. It appeals to luxury and boutique hotels that want detailed control over rates, tasks, and guest services. However, if your hotel is small or mid-sized, and you want a user-friendly, affordable solution with quick setup and solid channel management, Sirvoy is the way to go.

Rezcontrol’s features like automated night audits and employee messaging make it suitable for hotels that manage complex operations. Sirvoy’s strengths lie in its flexible booking engine and seamless integrations with major booking channels, ideal for properties seeking easy online presence and reservation handling.

Is Rezcontrol PMS or Sirvoy Easier to Use?

Rezcontrol has a perfect ease-of-use rating of 5/5, with many users describing its interface as intuitive and straightforward. It offers comprehensive onboarding, supported by detailed training modules, making staff adoption smooth. Sirvoy’s user experience is slightly lower at 4.64/5, but reviews consistently praise its simplicity and minimal learning curve. Support responsiveness from Sirvoy also enhances ease of use for new users.

Edge: Rezcontrol PMS. Its top-rated interface and onboarding process make complex hotel management tasks easier to master, especially for larger teams.

Which Has Better Features: Rezcontrol PMS or Sirvoy?

Rezcontrol offers 6 features exclusive to Avon Data, including automated night audits, digital registration, lobby kiosks, shift planning, employee messaging, and a revenue management module. These functionalities support large-scale and multi-layered operations. Sirvoy, with 10 unique features like multi-lingual support, multi-currency handling, guest SMS messaging, integrated payment terminals, and drag-and-drop tape charts, emphasizes channel management and guest communication.

Shared features total 33, covering reservations, invoicing, and reporting, but Rezcontrol’s specialized tools provide more depth for complex hotel needs. Edge: Rezcontrol PMS, particularly for hotels that need advanced automation and revenue tools.

Which Has Better Customer Support: Rezcontrol PMS or Sirvoy?

Rezcontrol’s customer support is rated a perfect 5/5, with reviews emphasizing personalized, UK-based assistance and flawless onboarding. Avon Data’s support team responds promptly, with users describing their service as supportive and attentive. Sirvoy also enjoys high praise, with a 4.85/5 support rating, and users frequently commend support for quick, helpful responses and clear guidance.

Edge: Rezcontrol PMS. Its slightly higher ratings and dedicated UK-based team provide peace of mind for hotels that rely heavily on support.

Which Has More Integrations: Rezcontrol PMS or Sirvoy?

Sirvoy leads with 21 verified partners, including major OTAs and GDS channels like Booking.com, Expedia, and Cloudbeds. It also offers integrations with payment providers and a built-in website builder. Rezcontrol has 12 verified integrations, with notable partners like SiteMinder and STAAH, but fewer overall.

For hotels prioritizing extensive channel reach and flexible third-party integrations, Sirvoy’s broader partner network is advantageous. Edge: Sirvoy.

Which Do Hoteliers Rate Higher: Rezcontrol PMS or Sirvoy?

Rezcontrol, with only 6 reviews, lacks recent feedback but garners a 97% likelihood to recommend, reflecting strong satisfaction among its limited user base. Sirvoy, with 95 reviews and 32 in the last six months, enjoys an overall rating of 83.93 and a 94% recommendation rate, indicating widespread, current satisfaction.

Given the larger recent review count and high ratings, Sirvoy is favored by hoteliers today. Edge: Sirvoy.

How Much Do Rezcontrol PMS and Sirvoy Cost?

Rezcontrol’s pricing is fixed at $1,000 per month, with no trial or freemium options. It’s positioned as a premium solution for hotels that need extensive features. Sirvoy charges $200 monthly, with a 30-day trial, making it more accessible for small and mid-sized properties.

There’s a significant price difference—Rezcontrol’s higher fee reflects its advanced functionality, while Sirvoy’s affordability suits smaller operations. No free tier exists for Rezcontrol; Sirvoy’s trial offers a risk-free exploration.

What Type of Hotel Should Use Rezcontrol PMS?

• Hotels that need detailed operational control, such as luxury hotels, boutique hotels, and resorts.
• Teams managing multiple properties or complex revenue streams.
• Hotels requiring automation like night audits and employee messaging.
• Properties aiming to optimize revenue with integrated revenue management.
• Hotels with an in-house tech team capable of leveraging advanced features.

Not ideal if your hotel is small, budget-focused, or prefers a simple setup. Smaller properties might find Rezcontrol’s complexity unnecessary.

What Type of Hotel Should Use Sirvoy?

• Small to medium-sized hotels, B&Bs, hostels, and vacation rentals.
• Teams needing quick onboarding, easy reservation management, and channel integration.
• Properties with a global guest base requiring multi-currency and multi-lingual support.
• Hotels seeking an affordable solution with essential automation features.
• Businesses that want to establish an online presence quickly with integrated website tools.

Not ideal if your hotel requires complex automation, revenue management, or in-depth reporting. Larger hotels may find Sirvoy’s feature set limiting.

Rezcontrol PMS vs Sirvoy: The Bottom Line for Hotels

Rezcontrol PMS offers an all-encompassing management platform tailored for larger or luxury properties needing extensive control and automation. Its feature depth, especially in revenue management and staff coordination, makes it suited for hotels with complex operations.

Choose Rezcontrol if your hotel benefits from automation, detailed control, and a dedicated UK support team. It’s ideal for upscale, multi-property, or revenue-focused hotels.

In contrast, Sirvoy excels in simplicity, affordability, and broad channel management. Its intuitive design and quick setup are perfect if your hotel is small or mid-sized, and your priorities include online bookings and basic operations.

Select Sirvoy if you want an easy-to-use system that handles reservations, channels, and guest communication without the complexity and higher cost of more extensive PMS solutions.

In conclusion, your decision hinges on your hotel’s size, complexity, and operational needs. If you require advanced automation and detailed control, Rezcontrol is the superior choice. If ease of use, affordability, and strong channel management are your priorities, Sirvoy is the better fit.