The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 264 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SHR Group shines in customer support — especially for brand properties (4.8/5) , with exclusive features like Fully Customizable Themes.
O'Rourke Hospitality shines , with exclusive features like Google AMP Markup and Review Widgets.
Side-by-side ratings based on 264 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $900/mo | From $1,000/mo |
| Verified Reviews | 262 | 2 |
After analyzing 264 verified reviews, SHR Group users most value its proactive client management, website design, reporting and analytics, while O'Rourke Hospitality users highlight . Click any theme to see what reviewers say.
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Proactive Client Management
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Website Design
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Reporting and Analytics
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Digital Marketing
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Voucher System
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Template Limitations
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How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #9 30 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 208 reviews | #24 2 reviews |
| Large (75-199 rooms) ▾ | #6 13 reviews | #25 0 reviews |
| X-Large (200+ rooms) | #14 1 reviews | — |
By Property Type
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| Boutique ▾ | #4 115 reviews | #28 2 reviews |
| Luxury ▾ | #2 163 reviews | #33 0 reviews |
| Branded / Chain ▾ | #2 84 reviews | #25 1 reviews |
| Extended Stay ▾ | #4 16 reviews | #24 0 reviews |
By Region
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| North America ▾ | #11 8 reviews | #15 2 reviews |
| Europe ▾ | #2 244 reviews | — |
| Asia Pacific ▾ | #6 5 reviews | — |
Choosing the right website design partner for your hotel is crucial for attracting guests and increasing bookings. Both SHR Website Design by SHR Group and O’Rourke Hospitality Marketing aim to deliver visually appealing, user-friendly websites tailored to your brand. However, their approaches differ: SHR Group offers a data-driven, highly customizable platform with a broad ecosystem, while O’Rourke focuses on bespoke, visually stunning websites with a strong emphasis on user experience and SEO. Which aligns better with your hotel’s goals?
Both products focus on creating engaging hotel websites, but SHR Group’s platform is built around extensive data and customization capabilities. It offers more features, integrations, and a proven track record across multiple regions, making it suitable for properties seeking a scalable, tech-driven solution. O’Rourke hospitality’s approach prioritizes visual appeal and customer experience, ideal for independent hotels aiming for a distinctive brand presence. Do your priorities lean towards technical depth or aesthetic uniqueness?
If your hotel needs a comprehensive, data-backed platform with extensive integrations, choose SHR Group. Its features like fully customizable themes, detailed analytics, and a focus on conversion optimization suit larger or tech-savvy properties looking to maximize digital ROI. Conversely, if your hotel values high-impact visuals, simple navigation, and SEO-focused design, O’Rourke Hospitality is better. Their tailored, visually striking websites work well for independent hotels prioritizing brand differentiation. Which profile matches your property’s needs?
SHR Group’s platform has a high ease-of-use rating (4.69/5) and is favored for its intuitive interfaces, although some users find the onboarding process complex due to advanced features. Its extensive feature set and integrations require a learning curve but are generally well-supported. O’Rourke Hospitality scores slightly lower at 4.5/5, emphasizing straightforward, visually appealing websites with easier initial setup. Edge: SHR Website Design, for its proven usability and detailed onboarding support despite its complexity.
SHR Group offers 13 shared features plus one exclusive feature—fully customizable themes—enabling tailored website experiences. It also integrates with 81 partners, including PMS and booking engines, supporting complex needs. O’Rourke provides fewer features—mainly visual design, SEO, and ADA compliance—without the extensive integrations or personalization options. It offers 4 unique features, like store vouchers and blog posting, suited for smaller-scale needs. Edge: SHR Website Design, for its richer feature set and broader integration options.
SHR Group’s support scores 4.85/5 and benefits from a large, dedicated team with proactive client management, extensive onboarding, and detailed reporting. Review quotes highlight their quick responses and strategic guidance. O’Rourke scores 4.5/5, with praise for responsiveness and collaborative support, but a smaller team and less extensive onboarding infrastructure. Edge: SHR Website Design, for its more robust support system and proven client success.
SHR Group boasts 81 verified partners, including major PMS, channel managers, and digital tools, making it highly versatile for complex hotel ecosystems. It shares one partner with O’Rourke—Mews—while offering integrations with Criton, Profitroom, and others. O’Rourke has only 2 verified integrations, limiting flexibility for properties needing multi-system connectivity. Edge: SHR Website Design, for its extensive and varied integrations, supporting larger or multi-system hotels.
SHR Group’s 169 reviews, with a 4.87/5 overall rating and recent reviews confirming stability and satisfaction, highlight its strong market presence. Hoteliers from diverse segments praise its ROI, ease of use, and support. O’Rourke, with only 2 reviews and a 0/5 rating, lacks sufficient data to evaluate hotel satisfaction. Based on the quantity and recency of reviews, SHR Group is clearly the better-rated product. Edge: SHR Website Design.
SHR Group charges a base price of $900, with no trial or implementation fees, offering transparency in pricing. O’Rourke’s base price is slightly higher at $1,000, also without trial or setup costs. Both are similarly priced, but SHR’s broader feature set and larger support network justify its value. Are you prioritizing affordability or specific feature needs?
Not ideal if:
Not ideal if:
SHR Website Design offers a broad, feature-rich platform suited for larger or multi-property hotels that need deep customization, integrations, and detailed analytics. Its extensive support and proven track record across regions make it ideal for properties aiming for digital growth and measurable ROI. Meanwhile, O’Rourke Hospitality excels in creating visually stunning, SEO-friendly websites tailored for independent hotels with a focus on branding and ease of use.
If your hotel needs a scalable, highly customizable digital platform with proven performance and extensive integrations, SHR Website Design is the clear choice. Its large review base, recent positive feedback, and superior support make it the more reliable and versatile option.
However, if your focus is on a quick-to-deploy, visually impactful site that emphasizes branding, user experience, and SEO without complex integrations, O’Rourke Hospitality may serve you better. Just note its limited review data and lack of extensive features compared to SHR Group.
In summary, for most hotels seeking a robust, well-supported website solution backed by extensive reviews, SHR Website Design is the superior choice. It combines adaptability, support, and proven results to help your hotel succeed online.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $900/mo | From $1,000/mo |
According to HTR's product database, SHR Website Design and O’Rourke Hospitality Marketing share 13 features. Here are the key differences — features one has that the other lacks.
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| Blog Post Composer | ||
| Fully Customizable Themes | ||
| Google AMP Markup | ||
| Review Widgets | ||
| Storefront/Voucher Functionality |
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
No published case study for this goal yet.
What hoteliers love
Clients commend the dedicated client management team for their proactive and responsive support. Account managers are often described as knowledgeable... Clients commend the dedicated client management team for their proactive and responsive support. Account managers are often described as knowledgeable, invested in client success, and ready with insights and recommendations to drive business growth.
SRH Group is highly regarded for its modern, visually striking, and user-friendly website designs that enhance the guest booking experience. Clients n... SRH Group is highly regarded for its modern, visually striking, and user-friendly website designs that enhance the guest booking experience. Clients noted that these designs have significantly contributed to increased visibility and higher conversion rates. However, some clients expressed a need for more flexibility in customization and quicker turnaround times.
The extensive and in-depth reporting features provided by SRH Group are consistently praised, offering clear insights into performance trends and acti... The extensive and in-depth reporting features provided by SRH Group are consistently praised, offering clear insights into performance trends and actionable data that help hoteliers make informed decisions. Users find these reports crucial for strategy adjustments and performance tracking.
Where hoteliers push back
The voucher system implemented by SRH Group received mixed reviews. While appreciated for driving additional revenue, several users highlighted areas... The voucher system implemented by SRH Group received mixed reviews. While appreciated for driving additional revenue, several users highlighted areas for potential enhancements, including easier voucher management and partial redemptions.
While SRH Group's templates are generally praised for being visually appealing, some users find them restrictive and desire more options for customiza... While SRH Group's templates are generally praised for being visually appealing, some users find them restrictive and desire more options for customization to better reflect their unique brand identities.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SHR Website Design and O’Rourke Hospitality Marketing share many core Website Design features, but each has unique capabilities. SHR Website Design offers 81 verified integration partners, while O’Rourke Hospitality Marketing offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SHR Website Design leads in ease of use at 4.7/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SHR Website Design: No. O’Rourke Hospitality Marketing: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SHR Group has an HT Score of 43 and O'Rourke Hospitality has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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