Bay Lakes Information Systems vs. eviivo Suite™ PMS:
Which Is Right for You?

The Decision

When choosing a property management system (PMS), your hotel faces a critical decision: prioritize ease of use, customer support, and extensive features, or focus on a platform with a strong regional presence and a long track record. Bay Lakes Information Systems offers a PMS with decades of industry experience, but it lacks recent reviews, user engagement, and modern features. Conversely, eviivo Suite™ has a robust online presence, a large number of recent reviews, and a comprehensive feature set. Which product aligns best with your hotel's current needs?

Both products aim to streamline operations, manage reservations, and enhance guest communication. However, their approaches diverge sharply: Bay Lakes emphasizes traditional, core property management functions, while eviivo provides an all-in-one suite with integrations, automation, and multi-channel distribution. Are you ready to explore which solution truly fits your hotel’s growth trajectory?

Is Bay Lakes Information Systems or eviivo Suite™ Better for Hotels?

Bay Lakes Information Systems has been serving the industry since 1984, focusing on property management, point-of-sale, and tax filing. However, with zero recent reviews and a 0/5 rating, it’s clear that the platform has little current user engagement or ongoing development. eviivo Suite™ boasts over 191 reviews, most from the last six months, with a high overall satisfaction score of 87 out of 100 and a 95% likelihood to recommend. This indicates a platform that’s actively used, supported, and continuously improved.

The core problem both platforms solve is reservation and guest management, but eviivo’s extensive features and recent user feedback suggest it’s more adaptable to today’s hospitality demands. Do you want a legacy solution with no recent user data, or a modern platform trusted by hundreds of hoteliers worldwide?

eviivo Suite™ vs Bay Lakes Information Systems: Which Should Your Hotel Choose?

If your hotel needs a flexible, feature-rich PMS that manages multiple channels, automates tasks, and supports guest communication, go with eviivo Suite™. Its wide array of 51 unique features—including channel management, revenue tracking, guest CRM, and online booking—make it suitable for independent hotels, B&Bs, and vacation rentals aiming to streamline operations and boost direct bookings.

If your hotel values a simple, traditional property management system with a focus on core functions like reservations and tax filing, and you’re comfortable with limited support and fewer integrations, Bay Lakes might suffice. But given its zero reviews and outdated profile, eviivo offers a more reliable, scalable choice for most hotels looking to grow.

Is Bay Lakes Information Systems or eviivo Suite™ Easier to Use?

eviivo Suite™ scores 4.43 out of 5 for ease of use, with recent reviews praising its user-friendly interface, onboarding process, and mobile app. Users highlight how intuitive and straightforward the system is, especially for staff managing multiple properties or channels. Support staff are also commended for their responsiveness, easing the transition and ongoing management.

Bay Lakes Information Systems, with a 0/5 ease of use rating and no recent reviews, shows no evidence of modern UX design or user support. Its interface likely feels outdated and cumbersome, especially compared to eviivo’s modern, cloud-based UI. Edge: eviivo.

Which Has Better Features: Bay Lakes Information Systems or eviivo Suite™?

eviivo offers a comprehensive suite with 51 unique features, including channel management, revenue reporting, guest CRM, automated messaging, multi-lingual support, and mobile app access—many functionalities critical to scaling and automating modern hospitality operations. It also integrates with major OTAs and payment systems, providing a centralized management hub.

Bay Lakes provides no documented features beyond reservation management, point of sale, and tax filing. Its lack of integrations or automation tools suggests it’s no longer competitive in a market demanding digital sophistication. Edge: eviivo.

Which Has Better Customer Support: Bay Lakes Information Systems or eviivo Suite™?

eviivo scores 4.42 out of 5 for customer support, with recent reviews emphasizing prompt, helpful assistance that enables smooth onboarding and daily operations. Hoteliers appreciate the dedicated support team, especially during system setup and troubleshooting.

Bay Lakes, with a 0/5 rating and no recent feedback, offers no current support data. Its negligible online presence and lack of reviews indicate minimal ongoing customer service. Edge: eviivo.

Which Has More Integrations: Bay Lakes Information Systems or eviivo Suite™?

eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, as well as payment processors and marketing tools. These integrations enable real-time updates, automated pricing, and seamless distribution across channels.

Bay Lakes has no verified integrations listed, suggesting limited connectivity or a focus on standalone operation. For hotels seeking extensive distribution and automation, eviivo clearly leads. Edge: eviivo.

Which Do Hoteliers Rate Higher: Bay Lakes or eviivo?

Given Bay Lakes has zero reviews and an overall rating of 0/5, it can’t be considered favorably by users. eviivo, with over 191 reviews and an HTG score of 87, garners consistent praise, especially from independent hotels, B&Bs, and vacation rentals. Recent reviews highlight its ease of use, support, and feature set.

Hotels in various segments, from small B&Bs to large vacation rentals, rate eviivo highly, with many praising its automation and integration capabilities. Edge: eviivo.

How Much Do Bay Lakes and eviivo Cost?

Bay Lakes does not publicly list pricing or offer a trial, implying a bespoke or outdated model. eviivo charges a $700 base price, with no monthly fees, contracts, or implementation costs listed, suggesting transparency and simplicity.

Given the lack of current data on Bay Lakes pricing, eviivo’s straightforward model and known costs provide better budgeting clarity for your hotel.

What Type of Hotel Should Use Bay Lakes Information Systems?

• Hotels that prioritize traditional reservation management and tax filing without needing extensive integrations.
• Small, legacy properties with minimal online distribution needs.
• Hotels with limited budgets and no desire for automation or multi-channel management.
• Teams comfortable with potentially outdated interfaces and limited support.

Not ideal if you want to grow, automate, or improve guest engagement.

What Type of Hotel Should Use eviivo Suite™?

• Independent hotels, B&Bs, and vacation rentals seeking automation and multi-channel distribution.
• Properties that need integrated booking engines, guest communication tools, and revenue management.
• Hotels looking for a scalable platform with recent updates, strong support, and integrations.
• Businesses wanting mobile management capabilities and AI-driven guest communication.

Not ideal if your hotel prefers a simple, static reservation system without automation or extensive features.

eviivo Suite™ vs Bay Lakes Information Systems: The Bottom Line for Hotels

The core difference is modernity: eviivo offers a cloud-based, feature-rich platform actively used and supported by thousands of properties worldwide, while Bay Lakes remains a legacy system with no recent reviews or visibility. For hotels seeking growth, automation, and ease of management, eviivo clearly stands out.

Choose eviivo if you want a flexible, scalable PMS with a proven track record of customer satisfaction, integrations, and ongoing support. If your property is small, static, and content with minimal tech, Bay Lakes might suffice, but it’s unlikely to meet the demands of a competitive hospitality market.

In conclusion, eviivo provides the reliability, features, and support necessary to elevate your hotel’s operations and guest experience in today’s digital-first environment.