The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
BedBricks shines .
Semper shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 57 |
After analyzing 57 verified reviews, BedBricks users most value its , while Semper users highlight support team, user-friendly, training and ease of learning. Click any theme to see what reviewers say.
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Support team
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User-friendly
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Training and ease of learning
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Integration with POS and booking systems
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Customization and additional features
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Reporting and accounting
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Latency and system performance
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | BedBricks |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #20 35 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #35 10 reviews |
| Large (75-199 rooms) | — | #40 1 reviews |
By Property Type
| Segment | BedBricks |
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| Boutique ▾ | — | #27 21 reviews |
| Luxury ▾ | — | #18 33 reviews |
| Branded / Chain | — | #39 4 reviews |
| Extended Stay | — | #34 3 reviews |
By Region
| Segment | BedBricks |
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| North America | — | #64 0 reviews |
| Asia Pacific | — | #34 1 reviews |
Choosing between BedBricks by BedBricks and Semper by Semper hinges on your hotel’s specific needs. BedBricks presents as a comprehensive property management system (PMS), but its lack of recent reviews and ratings signals limited current validation. Semper, on the other hand, boasts a significantly larger and more recent review base, with high scores across key categories like ease of use and support. With 51 reviews in the last six months and a 94% likelihood to recommend, Semper clearly has the stronger market presence and user trust. Which platform will better serve your hotel’s operational goals?
Both BedBricks and Semper aim to simplify hotel operations through automation and centralization. BedBricks offers a broad PMS solution focusing on reservations, billing, and guest management but lacks recent validation, making its effectiveness uncertain today. Semper is a cloud-based platform with extensive features, including reservations, POS, stock management, and automated reporting, all backed by recent user feedback. Its high support ratings and active user base suggest it’s more reliable for hotels seeking operational efficiency. Are you looking for a proven, current solution or a broad, yet unvalidated system?
If your hotel needs a modern, user-friendly PMS with strong integrations, go with Semper. It’s suitable for properties that prioritize ease of use, comprehensive reporting, and responsive support, especially in markets like Africa and Europe. If your hotel has minimal tech needs or prefers a simpler, basic system without extensive integrations, BedBricks might seem appealing, but its lack of recent reviews makes it less dependable. For now, Semper’s active, positive user feedback makes it the safer, more proven choice.
Semper’s user interface scores 4.55 out of 5, with many reviews praising its ease of onboarding and intuitive design. Its support team, rated at 4.88/5, is frequently highlighted for quick, helpful assistance, making staff adoption smoother. BedBricks has no recent reviews or ratings, indicating it’s not currently in active use or supported. Given the recent feedback, Edge: Semper.
Semper offers 94 distinct features, including direct billing, multi-currency support, automated night audit, guest communication, channel management, booking engine, online check-in/out, CRM, inventory management, and integrated POS. BedBricks provides no verified features or integrations, making it impossible to compare directly. The sheer number of features in Semper demonstrates its versatility and depth, especially for hotels seeking a one-stop operational platform. Edge: Semper.
Semper’s customer support is rated at 4.88/5, with reviews emphasizing its responsiveness, professionalism, and willingness to assist. Commenters describe their support team as "incredibly accommodating" and "quick to resolve issues," which is vital for smooth operations. BedBricks has no recent reviews or ratings available, suggesting limited or no current support validation. For hotels valuing reliable support, Edge: Semper.
Semper integrates with 11 verified partners, including popular platforms like Sage, NightBridge, GuestRevu, STAAH, SiteMinder, Revinate, Cloudbeds, and Cendyn. BedBricks reports no verified integrations, which could limit its compatibility with other systems. For hotels looking for a flexible, connected platform, Semper’s broader integration ecosystem offers more options and smoother workflows. Edge: Semper.
Since BedBricks has no recent reviews or ratings, it cannot be rated by hoteliers today. Semper, with 51 recent reviews, maintains an average rating of 21.82 out of 100 on the HT Rate, but with a 94% likelihood to recommend, indicating strong satisfaction. Hotels across diverse segments like luxury, boutique, and resorts favor Semper for its ease and support. For current, validated reviews, Edge: Semper.
Pricing details for BedBricks are unavailable, suggesting it may not have transparent or active pricing structures. Semper charges a starting price of $600 per month, with no free tier or trial mentioned. Its transparent pricing aligns with its active support and ongoing updates, making its cost predictable for budgeting. If budget clarity is essential, Semper’s straightforward model is advantageous.
Semper provides a modern, feature-rich PMS with high user satisfaction and active validation, making it a strong choice for hotels wanting a reliable, scalable platform. BedBricks, lacking recent reviews and feature validation, presents a risky choice unless your hotel has very minimal needs and prefers a simple system.
Choose Semper if you want an integrated, supported, and current solution that can grow with your property. Opt for BedBricks only if your operational scope is extremely limited, and you are prepared to accept the risks associated with an unvalidated platform. In today’s market, Semper’s proven track record makes it the definitive choice for most hotels serious about operational efficiency.
According to HTR's product database, BedBricks and Semper share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | BedBricks |
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| Automated night audit | ||
| Centralized user & role management | ||
| Direct billing | ||
| Multi-currency | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 82 more features differ between these products.
What hoteliers love
The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of... The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of issues and the team's professional and friendly demeanor. Specific mentions of team members like Bea, Zizipho, and Melani highlight exceptional customer service.
Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training.... Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training. Features like the straightforward calendar layout, easy navigation, and simplified workflows contribute to its overall user-friendliness. However, some mention that while the system is user-friendly, its visual design appears outdated.
Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how qui... Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how quickly new staff can pick up the system due to its simplicity. Some reviews suggest more training opportunities would be beneficial.
Where hoteliers push back
Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest... Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest photos. Customization requests include more specific categories for reports, the ability to create unique reports, and further development of certain features such as color coding and user allocation for error resolution.
Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock cont... Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock control, budgeting, and financial oversight. Users find the automated responses and multiple report options beneficial for business operations. Suggestions for improvement include more categories for customized reports and refinement of Excel outputs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. BedBricks and Semper share many core Property Management Systems features, but each has unique capabilities. BedBricks offers 0 verified integration partners, while Semper offers 11. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Semper leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
BedBricks: No. Semper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. BedBricks has an HT Score of 0 and Semper has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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