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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Semper
4.7 (57 REVIEWS)
HT Score
22 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Semper
Ranked 39 (out of 345) in Property Management Systems
Everything your hotel needs. Connected in one platform.
94% recommended by 57 hotels
Semper has 0 reviews from United States so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of Semper’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like how Semper streamlines property management, especially its time-saving integrations with POS and booking systems. Its responsive, knowledgeable support team, including stand-out mentions of team members like Bea and Zizipho, is praised for enhancing user experience and resolving issues promptly. Users value the customized and comprehensive reporting features for accounting and stock control, although some note the system can occasionally lag and its interface appears outdated. Semper integrates multiple platforms, providing a single solution for various needs including reservations and stock management, contributing to increased efficiency and ease of use.
What Types of Hotels Semper is Popular For
Size
10 | X-Small (1-9 room)
35 | Small (10-49 room)
8 | Mid-Sized (50-99 room)
3 | Large (100-499 room)
Country
42 | South Africa
2 | Mozambique
2 | Zambia
2 | Botswana
2 | Namibia
1 | Malawi
1 | Tanzania
1 | Australia
1 | Lesotho
1 | Nepal
Type
33 | Luxury Hotels
21 | Bed & Breakfast & Inns
21 | Boutique Hotels
20 | Resorts
15 | Airport/Conference Hotels
9 | Limited Service & Budget Hotels
5 | City Center Hotels
4 | Branded Hotels
3 | Extended Stay & Serviced Apartments
3 | Hostels
3 | RV Parks & Campgrounds
1 | Casinos
1 | Motels
1 | Vacation Rentals & Villas
Region
53 | Africa
1 | Asia Pacific
1 | Oceania
Category
57 | Property Management Systems
Didn’t find what you were looking for?
What is Semper?
Founded in 1997 | Headquarters in | 20 employees
Semper is a cloud-based hospitality property management system that connects reservations, front office, restaurants, bars, conferences, events, stock control and guest engagement in one integrated platform. It helps hotels with multiple revenue centers streamline daily operations, reduce manual work, and improve decision-making through real-time reporting, automation and integrations with POS systems, OTAs and other hospitality tools.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Semper products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Semper Reviews Analyzed: 45
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Semper Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Semper
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Semper's Provided Description:
"Semper is a complete cloud-based hospitality platform that connects every part of of the guest journey, from reservations and front office to restaurants, bars, conferences, events, stock control and guest engagement, all within one integrated system. Trusted by more than 1500 hospitality businesses across 20+ countries, Semper helps hotels manage daily operations efficiently, increase revenue and deliver exceptional guest experiences through clever automation, real-time reporting and seamless integrations with over 50+ hospitality partners and OTAs. Designed specifically for hotels with multiple revenue centres, Semper combines excellent functionality with professional and knowledgeable support, giving your team the tools, flexibility and confidence to operate more efficiently while creating memorable guest experiences."
FAQs
Semper Alternatives
Not sure if Semper is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Reservations & Front Office
Reservations & Front Office
Manage every reservation from one intuitive calendar with real-time availability, flexible rate management, group bookings, guest profiles and seamless check-in/check-out. Reduce manual administration while giving your front office team everything they need to deliver a smooth guest experience.
Restaurant POS & Stock Control
Restaurant POS & Stock Control
Power your restaurants, bars and cafés with a hospitality-first POS fully connected to your PMS. Manage orders, recipes, stock movements, purchasing and cost control while automatically posting guest charges to room accounts and gaining complete visibility across every revenue centre.
Conference & Event Management
Conference & Event Management
Manage conferences, weddings and events within the same platform as your PMS. From the initial enquiry through to the final invoice, coordinate function sheets, accommodation, catering, room hire, resources and billing while giving every department complete visibility in one connected system.
Channel Manager & Booking Engine
Channel Manager & Booking Engine
Drive more commission-free direct bookings with Semper's integrated booking engine and flexible pricing tools that maximise occupancy and revenue. Connect with key OTAs and distribution channels while keeping rates and availability synchronised in real time.
Automate the Guest Journey
Automate the Guest Journey
Deliver a seamless guest experience with automated confirmations, pre-arrival communication, online check-in, digital registration cards, personalised messaging and post-stay follow-up. Reduce administration while creating a more connected guest journey from booking to departure.
Real-Time Reporting & Insights
Real-Time Reporting & Insights
Make confident decisions using live dashboards and detailed operational reporting across rooms, food & beverage, events, finance and stock. Monitor business performance in real time and identify opportunities to improve revenue, efficiency and profitability.
Integrated Accounting
Integrated Accounting
Integrate directly with Xero and Sage to eliminate duplicate data entry and simplify financial management. Automatically transfer transactions, streamline reconciliation and maintain accurate financial records with seamless accounting integration.
Integrated Hotel Payments
Integrated Hotel Payments
Accept secure payments throughout the guest journey, from deposits and online bookings to check-in, POS transactions and final settlement. Reduce manual processing, improve cash flow and deliver a seamless payment experience with fully integrated payment solutions.
Open API & Hospitality Integrations
Open API & Hospitality Integrations
Connect Semper with key hospitality technology partners. Our open API and growing integration ecosystem link payment providers, channel managers, accounting software, revenue management, CRM, guest experience platforms and more, giving you the flexibility to build the technology stack that suits your business.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Available Add-ons & Modules
Channel Manager
Channel Managers
Directly connect to key OTAs, GDSs and distribution partners through Semper's integrated Channel Manager. Automatically synchronise rates, availability and restrictions in real time to eliminate overbookings, maintain rate parity and maximise occupancy, all from a single platform.
Semper Booking Engine
Booking Engine
Convert more website visitors into commission-free direct bookings with Semper's integrated Booking Engine. Display live availability, rates and secure online payments in real time, delivering a seamless booking experience while reducing OTA commissions and increasing direct revenue.
Semper Point Of Sale (POS)
Hotel POS Systems
Semper’s Point of Sale and Inventory Module is a comprehensive system designed to help grow your F&B business while enhancing guest experiences.
Available as either a cloud-based or local POS, it handles orders, menu billing, payments, and inventory management. The platform also offers detailed insights and reports.
Ideal for a variety of establishments, including restaurants, cafes, bakeries, bars, fast-food joints, lounges, nightclubs, and more.
Housekeeping
Housekeeping Software
Eliminate ineffective clipboards and checklists for the housekeeping staff. With our smart Housekeeping Module, staff can instantly check and update room statuses using a smart device.
Key Benefits of the housekeeping functionality:
- Instantly update status per room
- Measure staff productivity
- Immediate and efficient update using a smart device
- Advanced control and seamless handover
Event Management Software
Event Management Software
Semper’s Event Management Module facilitates your need to create interactive, enriching and memorable experiences for your guests, while managing all aspects of your events and conferences seamlessly.
Organise your equipment, crew, transport, documents, and files in one place to maximise the impact of meetings and events of all sizes.
This Module fully integrates into Semper’s PMS system for smooth workflow, and greater productivity.
Contactless Check-In and Check-Out
Contactless Check-in
Upgrade your hotel’s check-in process with our contactless and automated solution, providing your guests with a seamless and safe experience. Eliminate wait times, improve accuracy, and free up staff time to focus on enhancing your guests’ stay.
Guest Online Services
Guest Room Management System
Once your guests arrive, make it easy for them to:
- View account details in detail
- Request services quickly and easily
- Order meals and drinks with just a few clicks
- Make secure online payments
- Check-out quickly and conveniently
All done online using a cell phone, tablet or PC. No apps to install.
CRM
Hotel CRM & Email Marketing
Semper enhances business growth with its integrated CRM functionality, particularly for hoteliers. It allows for the creation of detailed guest profiles to:
Personalizing Marketing: Tailor marketing efforts based on guest profiles, such as sending targeted promotions for interests like surfing.
Enhancing Customer Service: Improve guest experiences by remembering and catering to personal preferences.
Innovating Offerings: Develop new services, like yoga classes, based on guest interests to attract and engage them further.
Hotel Management Software
Property Management Systems
Semper is an advanced hotel management software that simplifies and optimizes hotel operations. Key features include efficient reservation management, seamless front desk operations, and comprehensive guest management. A standout feature is its integrated channel manager, which allows hotels to connect with multiple online booking platforms, ensuring real-time availability and rate updates across all channels. This integration helps maximize occupancy and revenue while minimizing overbookings.
Q2 '26 Property Management Systems Survey Insights
Is Semper a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 51
Small
89%
(621)
Cloudbeds is the top alternative to Semper among small hotels on HotelTechReport. Hoteliers point to the way it keeps reservations, rate changes, and channel updates in one place, which helps front desk teams cut overbookings and keep availability current.
#1
of 45
Mid-sized
92%
(384)
Mews is the top alternative to Semper among mid-sized hotels on HotelTechReport. Reviewers point to its open marketplace and the way it lets teams connect tools across payments, housekeeping, and accounting in one workflow.
Small
89%
(621)
#1
of 51
Cloudbeds is the top alternative to Semper among small hotels on HotelTechReport. Hoteliers point to the way it keeps reservations, rate changes, and channel updates in one place, which helps front desk teams cut overbookings and keep availability current.
Mid-sized
92%
(384)
#1
of 45
Mews is the top alternative to Semper among mid-sized hotels on HotelTechReport. Reviewers point to its open marketplace and the way it lets teams connect tools across payments, housekeeping, and accounting in one workflow.
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Semper Reviews Summary
Ease of Use
4.5/5
Customer Support
4.9/5
ROI
4.5/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Semper is the #45 most trending product in the Property Management Systems category (out of 345) and the #734 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSemper’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Semper Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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No matching results
Compare Semper to Top Alternatives
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OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation
Want to find out if Semper is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Great services
Front office manager from 50-74 room Bed & Breakfast & Inn in Johannesburg (South Africa)
Verified
2 years ago
The services was absolute great. The agent was well trained and could answer and resolved all questions we had. All our problems were resolved in no time.
South Africa
South Africa
Front office manager
Mid-Sized Hotel
10
Quick and precise answers and instructions from Luvuyo.
Operations manager from 5 to 9 room Airport/Conference Hotel in Francistown (Botswana)
Verified
2 years ago
I needed some help changing products and I was helped very efficiently. I was given very precise answers to my problems and Luvuyo was also well trained on the system.
Botswana
Botswana
Operations manager
X-Small Hotel
10
Support received second to none. Thank you Luvuyo.
General Manager from 10 to 24 room Bed & Breakfast & Inn in Winterton (South Africa)
Verified
2 years ago
The Online Support we receive from the Semper technicians are second to none. I am truly very happy with everything they provide. Wonderful company, amazing service.
South Africa
South Africa
General Manager
Small Hotel
10
Semper services
FRONT OFFICE AND FOOD & BERV MANAGER from 25-49 room Branded Hotel in Bloemfontein (South Africa)
Verified
2 years ago
Every time I need assistance with some i am mainly assisted by Xola and he always gets my enquiry and everything I always struggle with and his explanation and guiding is always 100%.
South Africa
South Africa
FRONT OFFICE AND FOOD & BERV MANAGER
Small Hotel
10
5 Star Service from Semper
Event Administrator from 5 to 9 room Bed & Breakfast & Inn in Pretoria (South Africa)
Verified
2 years ago
Semper is the most friendly user software I've experienced. The staff is always super friendly and always willing to help at all times, most notably Luvuyo and Zizipho. The service from Semper is of high standards.
South Africa
South Africa
Event Administrator
X-Small Hotel
8
Training and support - Bea
Manager from Luxury Hotel in Outjo (Namibia)
Verified
2 years ago
Bea is a very friendly and helpful support employee. She is patient with new learners and knows the system well.
Namibia
Namibia
Manager
10
Close & post, Month end, reconciling invoice 5515
Asst.GM from 50-74 room Airport/Conference Hotel in De Doorns (South Africa)
Verified
2 years ago
Quick response from BEA and knowledgeable to requests, directions to complete tasks, effectiveness and how easy it is to work on the system even without extensive knowledge of semper.
South Africa
South Africa
Asst.GM
Mid-Sized Hotel
10
Fast and Efficient support.
General Manager from 50-74 room Bed & Breakfast & Inn in Bellville (South Africa)
Verified
2 years ago
It is a great product and does what it is designed to do. The various add on products from Semper makes this an all in one solution for any hotel or guesthouse to effectively manage their business.
South Africa
South Africa
General Manager
Mid-Sized Hotel
10
Christian was very helpful and explained what was happening whilst fixing my problem
Manager from 200 to 499 room Luxury Hotel in Playa del Ingles (Canary Islands)
Verified
2 years ago
The quick and efficient way that Christian assisted me and corrected the problem. He explained every thing that he did.
Canary Islands
Canary Islands
Manager
Large Hotel
10
My experience with the comapany has been excellent.
Assistant Manager from 50-74 room Boutique in Mossel Bay (South Africa)
Verified
2 years ago
The service from the agent is excellent, communication is clear, they are patient. That we so much appreciate.
South Africa
South Africa
Assistant Manager
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Semper hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsSemper Integrations
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Support
Unverified
Semper has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Verified
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Products Reviewed
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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