The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
BedBricks shines .
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 105 |
After analyzing 105 verified reviews, BedBricks users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | BedBricks |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
| Segment | BedBricks |
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| Boutique ▾ | — | #29 21 reviews |
| Luxury ▾ | — | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
| Segment | BedBricks |
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| North America ▾ | — | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Choosing the right property management system (PMS) can seem overwhelming, especially when comparing products like BedBricks and Sirvoy. Both aim to streamline hotel operations but target different hotel sizes and feature needs. BedBricks presents itself as a comprehensive platform with a focus on automation and data-driven insights, but with no recent reviews or scores, its reputation remains unclear. Sirvoy, on the other hand, is well-established, with nearly 100 recent reviews and a high user rating. Which platform best fits your hotel's needs?
BedBricks is marketed as a full-suite PMS, promising to centralize reservations, housekeeping, billing, and guest communication. However, with zero reviews or ratings, there’s no recent user feedback to confirm its performance or usability. Sirvoy, by contrast, has over 95 recent reviews, predominantly positive, emphasizing its ease of use, support, and affordability. When choosing between these two, consider the stability and proven track record—Sirvoy's recent reviews provide a clearer picture of current performance.
BedBricks aims to serve larger, more complex hospitality operations with AI-driven insights and automation. Sirvoy is tailored for small to medium-sized properties like boutique hotels, B&Bs, and vacation rentals, emphasizing simplicity and support. Given the lack of recent data for BedBricks, do you want a product with established performance or are you willing to navigate an untested platform?
If your hotel needs a highly automated, data-centric management system capable of handling complex operations, BedBricks might seem appealing. But without recent reviews, its actual usability and customer satisfaction remain uncertain.
If you're a small to medium-sized property that values straightforward booking, channel management, and excellent support, Sirvoy is the safer choice. Its nearly 100 reviews in the last six months, with a 94% likelihood to recommend, demonstrate consistent satisfaction across hotel segments. For your hotel, reliability and proven support are likely more valuable than unverified promises.
BedBricks offers no available ratings or recent reviews, leaving its user experience unverified. It’s described as a comprehensive system, but without user feedback, it’s impossible to evaluate onboarding or staff adoption.
Sirvoy, by contrast, boasts a 4.64 out of 5 ease-of-use rating based on recent reviews. Users frequently mention how intuitive and straightforward the interface is, with onboarding rated at 4.6/5. Hoteliers report that staff adoption is quick and training minimal. Edge: Sirvoy.
BedBricks claims to be an all-in-one platform but offers no detailed feature list or verified integrations. In contrast, Sirvoy provides 43 features, including channel management, booking engine, guest communication, online check-in/out, and payment processing. Its features are well-documented and tailored for small to medium properties.
Sirvoy’s extensive feature set, especially in booking and channel management, surpasses BedBricks’ unknown capabilities. BedBricks’ lack of outlined features makes it difficult to compare directly. Edge: Sirvoy.
BedBricks provides no recent reviews, so support quality can't be assessed. Its vendor information doesn’t specify support standards or responsiveness.
Sirvoy, on the other hand, has a customer support rating of 4.85/5, with many recent reviews praising quick, helpful, and friendly assistance. Hoteliers have called support “the best I’ve ever encountered” and “responsive and thorough.” Edge: Sirvoy.
BedBricks reports no verified integrations, which suggests limited or no third-party connections at this time. This could hinder scalability or connectivity with other tools.
Sirvoy integrates with 21 verified partners, including popular channel managers like SiteMinder, Revinate, and TrustYou. Many users appreciate its ability to connect with major booking channels and payment providers. Edge: Sirvoy.
With zero reviews, BedBricks cannot be rated by hoteliers. Its reputation and user satisfaction remain unverified.
Sirvoy has over 95 recent reviews, with a 9.41/10 NPS score and 94% likelihood to recommend. Hotels of all sizes, especially small and boutique properties, rate it highly for its ease, support, and value. Given the review volume and recent feedback, Sirvoy's reputation is clearly stronger and more trustworthy. Edge: Sirvoy.
BedBricks has no publicly available pricing information. Its model, whether subscription or custom quote, is unclear, making cost evaluation impossible.
Sirvoy charges a base fee of $200 per month, with no additional implementation or setup fees. Its pricing is straightforward, though some users consider it somewhat steep for smaller properties. Still, the extensive feature set justifies the price for many users. Edge: Sirvoy.
Not ideal if:
Not ideal if:
BedBricks offers a comprehensive, AI-driven property management platform that promises automation and insights, but its lack of recent reviews makes its current performance uncertain. If your hotel is large, complex, and ready for a substantial investment in automation, BedBricks could be worth exploring—assuming you’re prepared for a less proven provider.
Sirvoy is a well-established, highly-rated PMS for small and medium properties. Its recent reviews highlight ease of use, excellent support, and a broad feature set at a predictable price. For most hoteliers seeking reliability and proven performance, Sirvoy remains the safer choice.
When your priority is a trusted, reviewed system with a track record of satisfied users, Sirvoy stands out. If you need a large-scale, AI-enhanced system with detailed analytics, and can tolerate unverified performance, BedBricks might be worth considering—but proceed with caution.
According to HTR's product database, BedBricks and Sirvoy share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | BedBricks |
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| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 31 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. BedBricks and Sirvoy share many core Property Management Systems features, but each has unique capabilities. BedBricks offers 0 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
BedBricks: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. BedBricks has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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