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Beekeeper

Beekeeper (Digital Workspace)

Service Delivery & Optimization

13 reviews
Go to profile
Amadeus

HotSOS (by Amadeus)

Service Delivery & Optimization

31 reviews
Go to profile

HotelTechScore

71
  • Based in Zurich, Schweiz
  • Founded in 2012
  • 115 employees on Linkedin

HotelTechScore

76
  • Based in Madrid (Spain)
  • Founded in 1987
  • 14190 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    97%
    (Based on 13 reviews)
  • Ease of Use
    4.8
    (Based on 13 reviews)
  • Return on Investment (ROI)
    4.7
    (Based on 13 reviews)
  • Customer Support
    4.8
    (Based on 13 reviews)
  • Implementation
    4.5
    (Based on 13 reviews)

User Ratings

  • Likelihood to Recommend
    77%
    (Based on 31 reviews)
  • Ease of Use
    4.4
    (Based on 31 reviews)
  • Return on Investment (ROI)
    4.1
    (Based on 31 reviews)
  • Customer Support
    4.2
    (Based on 31 reviews)
  • Implementation
    4.1
    (Based on 31 reviews)

Features & Services

  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Compensation Tracking
  • Mobile access on any device
  • In app translation
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Case Management
  • Message Routing

Features & Services

  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Compensation Tracking
  • Mobile access on any device
  • In app translation
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Case Management
  • Message Routing

Reviews

Most Recent

Information Systems Manager from Branded
Communication platform to reach all of our employees Read full review

Most Positive

Guest Relations Manager from City Center
Fun and engaging! Read full review

Most Critical

Vice President Operations from Boutique
The team at Beekeeper continue to innovate with us in mind. Read full review

Reviews

Most Recent

PBX/Instant Service Center Manager from Other
Hotsos issues Read full review

Most Positive

Front Office Supervisor
HotSOS works for this particular property very well Read full review

Most Critical

Concierge from Resort
Its versatility, makes everything more efficient (translated from Spanish). Read full review

References

Jeff David Managing Director The Watergate Hotel

Running a busy luxury hotel takes lots of real time communication - Beekeeper bridged that gap in the most rel...

David Montero Director of Operations Rhw Management

After rolling out Beekeeper, we noticed an immediate change in our internal communications. It was incredible...

Jason Brown Director of People Operations 1 Hotel Brooklyn Bridge

Opening this hotel with Beekeeper, I can tell you it has created a community that we would not have otherwise...

References

Stephane Goguely Director of Finance Hyatt Regency Montreal, Canada

After launching HotSOS Housekeeping at the entire property, room attendants are more efficient, translating to...

Francois Delahaye General Manager & COO The Dorchester Collection Group

HotSOS has been the most significant investment during the renovation in improving work quality and enhancing...


    

Integrates with

Beekeeper (Digital Workspace) doesn’t have any verified integrations


    

Integrates with

Engineering & Facilities Management (1) Guest Messaging Software (4) Mobile Apps/Developers (3) Guest Room Tablets (2) Panic Button Software (2) Voice Activated Tech (2) Property Management Systems (2) Service Delivery & Optimization (1) Concierge Software (1)

Pricing

Implementation fee
Monthly subscription (/room/month)

Pricing

Amadeus hasn’t shared pricing information. Be advised pricing may vary by customer, find references to gaurantee the best price.