BeMyGuest CRS vs. OpenHotel PMS:
Which Is Right for You?

The Decision

Choosing between BeMyGuest CRS and OpenHotel PMS depends on your hotel’s specific needs. Both products aim to streamline operations, but they serve different primary functions: one is mainly a CRS designed for managing tours and activities, while the other is a PMS with extensive property management features. Your decision hinges on whether you need robust reservation management or a comprehensive property system.

BeMyGuest CRS has little to no recent reviews or active ratings, making it a challenging choice. OpenHotel PMS, by contrast, boasts over 57 reviews in the last six months, with a high overall rating and a 95% likelihood to recommend, giving you more solid, current data to inform your decision. Are you ready to prioritize a well-supported PMS?

Quick Verdict

OpenHotel PMS emerges as the clear choice given its 4.81/5 rating, 57 recent reviews, and active user base. Its comprehensive feature set, including a channel manager, yield management, and direct OTA integrations, makes it suitable for small to medium-sized hotels seeking an all-in-one platform.

BeMyGuest CRS, with no recent reviews or active rating, doesn’t provide enough current user feedback or practical insights. For hotels prioritizing user experience, support, and ongoing development, OpenHotel offers a more reliable and proven solution.

Is BeMyGuest CRS or OpenHotel PMS Better for Hotels?

Both products aim to optimize hotel operations but differ vastly in their core capabilities. BeMyGuest CRS is designed for managing tours, activities, and customer relationships, helping travel operators and agencies streamline bookings and inventory. OpenHotel PMS, however, serves as a full property management system, handling reservations, rates, housekeeping, and integrations across multiple channels.

The key divergence lies in scope: BeMyGuest focuses on activity and experience management, not hotel operations. Conversely, OpenHotel offers a suite of tools that cover booking, revenue management, and guest communication, making it more suitable for hotels wanting an integrated system.

Given the limited recent data on BeMyGuest CRS and its niche focus, if your hotel primarily needs to optimize room reservations and operations, OpenHotel’s active reviews and feature set make it the more reliable choice.

Edge: OpenHotel PMS.

OpenHotel PMS vs BeMyGuest CRS: Which Should Your Hotel Choose?

If your hotel requires a user-friendly property management system that simplifies reservations, group bookings, and OTA connections, go with OpenHotel. Its 4.81/5 rating, 57 recent reviews, and high NPS score reflect satisfied users across North America and Europe, especially for small to medium-sized properties.

If your focus is on managing tours, activities, or customer engagement in the travel operator space, BeMyGuest CRS might seem appealing. However, the absence of current reviews and ratings suggests less recent support and user validation.

For hotels, OpenHotel’s broad feature set and ongoing customer feedback make it the safer, more dependable choice.

Edge: OpenHotel PMS.

Is BeMyGuest CRS or OpenHotel PMS Easier to Use?

OpenHotel PMS is rated 4.71/5 with 57 recent reviews, with users praising its intuitive interface, straightforward navigation, and helpful onboarding process. Many mention how quickly their staff adopted it, often citing it as “very user-friendly” with “excellent customer support” that makes training easier.

BeMyGuest CRS has no available ratings or recent reviews, making it hard to evaluate its ease of use. Given its niche focus on tours and activities, it’s likely more specialized and less broad in user experience, but without recent feedback, reliability remains unverified.

Edge: OpenHotel PMS.

Which Has Better Features: BeMyGuest CRS or OpenHotel PMS?

OpenHotel offers 23 unique features, including a channel manager, revenue management, online support, native email marketing, and guest communication tools—features that are largely absent from BeMyGuest CRS. These tools support comprehensive hotel operations and revenue optimization.

BeMyGuest CRS, in contrast, appears to be a single-purpose platform focusing on managing tours and activities, lacking the broad functionality that OpenHotel provides for property management.

Given the extensive feature set and recent updates, OpenHotel has the edge in meeting diverse hotel needs.

Edge: OpenHotel PMS.

Which Has Better Customer Support: BeMyGuest CRS or OpenHotel PMS?

OpenHotel boasts a 4.82/5 support rating based on recent reviews, with many users describing their support team as “responsive,” “supportive,” and “helpful during emergencies.” Users appreciate the personal service and continuous improvements, which help ensure smooth operations.

BeMyGuest CRS has no recent reviews or active ratings, making it impossible to assess its current support quality. Its historical focus on tour management suggests support may be less tailored to hotel-specific needs.

Edge: OpenHotel PMS.

Which Has More Integrations: BeMyGuest CRS or OpenHotel PMS?

OpenHotel offers 12 verified integrations, including major channel managers, OTAs, and guest communication tools like SiteMinder, RateGain, and Canary Technologies. These integrations enable seamless operations and revenue management.

BeMyGuest CRS has no publicly verified integrations listed, limiting its ability to connect with other hotel systems or third-party tools. This reduces flexibility for hotel operations that rely on multiple platforms.

Edge: OpenHotel PMS.

Which Do Hoteliers Rate Higher: BeMyGuest CRS or OpenHotel PMS?

OpenHotel’s recent reviews show an average rating of 4.81/5, with hoteliers praising its ease of use, feature set, and support. Hotels in diverse segments—resorts, boutique hotels, motels—rate it highly, often citing improved efficiency and revenue.

BeMyGuest CRS has no recent reviews or ratings, so no current hotel feedback is available. Without active user data, the confidence in its performance is limited.

Edge: OpenHotel PMS.

How Much Do BeMyGuest CRS and OpenHotel PMS Cost?

Both platforms do not publicly disclose specific pricing models or costs. Typically, they are priced based on hotel size, features, and implementation scope, so contacting sales for a personalized quote is recommended.

Given the lack of transparent pricing, your best approach is to evaluate value based on features, support, and user reviews rather than cost alone.

What Type of Hotel Should Use BeMyGuest CRS?

• Hotels or travel operators focusing on tours, activities, or experience management.
• Agencies managing multiple travel packages and customer bookings.
• Businesses needing real-time inventory updates for tours or events.
• Teams that prioritize customer engagement and activity bookings.

Not ideal if:

• Your primary need is comprehensive property management.
• You require extensive integrations or revenue tools.
• You want ongoing support with a proven track record.

Note: Limited recent data on BeMyGuest CRS makes it less suitable for hotel-centric operations.

What Type of Hotel Should Use OpenHotel PMS?

• Small to medium-sized hotels seeking an all-in-one management platform.
• Properties that rely on multiple online channels and need integrated OTA connections.
• Hotels focused on maximizing revenue through yield management.
• Teams that want a highly rated, easy-to-use system with ongoing support.

Not ideal if:

• You operate a large chain requiring a highly scalable or customized enterprise solution.
• Your hotel isn’t looking for an integrated platform—more of a niche or boutique operation.
• You need a solution with proven experience in regions outside North America and Europe.

Note: OpenHotel’s current user base is concentrated in North America and Europe.

The Bottom Line for Hotels

OpenHotel PMS stands out as the more complete, well-supported property management system, especially given its recent reviews and active user feedback. Its 23 features, integration options, and high user rating make it suitable for hotels aiming for efficiency and revenue growth.

BeMyGuest CRS, with no recent reviews or active ratings, is less suitable for hotel operations. Its niche focus on tours and activities might appeal to travel agencies or tour operators but falls short for hotel management needs.

Choose OpenHotel if you need a proven, feature-rich PMS for your hotel. Consider BeMyGuest CRS only if your primary focus is managing tours or experience-based offerings.

In conclusion, for most hoteliers evaluating these two options today, OpenHotel offers a safer, more reliable, and more versatile platform.

This detailed comparison provides you with a clear understanding of which system aligns with your hotel’s needs, based on current data, reviews, and features.