BEX PMS vs. SkyTouch Technology:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's daily operations, guest experience, and revenue management. You are comparing BEX PMS by Booking Experts and SkyTouch Technology, two systems designed to streamline hotel workflows. While both aim to optimize property management, they diverge considerably in features, user experience, support, and market presence. Which one fits your hotel’s specific needs best?

Is BEX PMS or SkyTouch Technology Better for Hotels?

Both BEX PMS and SkyTouch Technology address core hotel management problems like reservations, guest data, and reporting, but they do so differently. BEX PMS appears to be a less established platform with no recent reviews or confirmed ratings, suggesting a limited market presence and unverified user feedback. SkyTouch, in contrast, has 119 reviews, a 3.5/5 overall rating, and recent positive feedback emphasizing ease of use and good support. Given the recent reviews, SkyTouch’s data is more reliable for your decision. Is a proven, reviewed platform more suitable for your hotel?

SkyTouch Technology vs BEX PMS: Which Should Your Hotel Choose?

If your hotel needs a modern, cloud-based PMS with extensive features like channel management, revenue management, and integrated guest profiles, SkyTouch is the clear choice. Its 27 unique features, including a booking engine, automated night audit, and real-time reporting, cater well to properties aiming for growth and efficiency. Conversely, if your hotel operates on a smaller scale, prioritizes simplicity, or prefers a less expensive or unverified solution, BEX PMS might seem appealing — but the lack of reviews and features makes it less credible. For most hotels, SkyTouch offers a more comprehensive and tested solution.

Is BEX PMS or SkyTouch Technology Easier to Use?

SkyTouch’s 4.64/5 ease-of-use rating, backed by recent reviews, indicates a user-friendly interface that reduces training time and simplifies reservation management. Multiple reviews highlight how quickly staff can navigate SkyTouch, with comments like "very user friendly" and "easy to learn in less than a day." BEX PMS’s score is 0/5, with no recent reviews or user feedback, making it impossible to gauge its usability. Given the current data, SkyTouch is the clear winner in ease of use. Edge: SkyTouch Technology.

Which Has Better Features: BEX PMS or SkyTouch Technology?

SkyTouch boasts 27 features exclusive to its platform, including a booking engine, revenue management, group reservations, and a housekeeping module. In contrast, BEX PMS offers no verified features or unique tools, suggesting a limited or unverified feature set. SkyTouch’s breadth of features supports nearly every operational aspect, from direct billing to PCI compliance. If advanced features are essential for your hotel’s growth, SkyTouch’s extensive capabilities make it the superior choice. Edge: SkyTouch Technology.

Which Has Better Customer Support: BEX PMS or SkyTouch Technology?

SkyTouch’s support ratings are high, at 4.5/5, with reviews praising its professionalism, helpfulness, and 24/7 availability. One review states, “Great customer support,” while others mention quick responses. BEX PMS has no recent reviews or ratings, leaving its support quality unverified. Without concrete support data for BEX, SkyTouch’s support reputation makes it the safer, more reliable option. Edge: SkyTouch Technology.

Which Has More Integrations: BEX PMS or SkyTouch Technology?

SkyTouch’s platform integrates with 33 verified partners, including prominent solutions like SiteMinder, Chargerback, and Impulsify, offering extensive connectivity for a growing hotel. BEX PMS has no verified integrations, limiting its ability to connect with other tools and systems. If seamless integration with property, channel, and revenue management systems is vital, SkyTouch’s open ecosystem is clearly advantageous. Edge: SkyTouch Technology.

Which Do Hoteliers Rate Higher: BEX PMS or SkyTouch Technology?

While BEX PMS has no recent reviews, SkyTouch’s 119 reviews and 3.5/5 score reflect varied hotel experiences. Recent feedback is mostly positive, with hoteliers appreciating its ease of use, reporting features, and support. Segment-specific ratings show boutique hotels, motels, and independent properties especially rate SkyTouch higher, with average scores around 4/5. Since SkyTouch has the more recent and numerous reviews, it’s the more trusted option for hoteliers seeking proven satisfaction. Edge: SkyTouch Technology.

How Much Do BEX PMS and SkyTouch Technology Cost?

BEX PMS offers no publicly available pricing information, suggesting a custom quote or potential lack of transparency. SkyTouch charges $600 monthly, with no implementation fee or trial, making its cost predictable but potentially significant for smaller hotels. If budget is a concern, the absence of transparent pricing for BEX PMS complicates comparison. For known costs, SkyTouch’s pricing aligns with its feature set, but evaluate your property’s size and budget before proceeding.

What Type of Hotel Should Use BEX PMS?

• Hotels that operate on a very small scale or with minimal operational needs.
• Properties seeking a possibly simple, straightforward PMS without extensive integrations.
• Teams that prefer a less complex system, perhaps with limited tech experience.
• Not ideal if you require verified reviews, advanced features, or cloud-based support.

Given the lack of recent data, BEX PMS might suit very niche or small properties but lacks the credibility or features typical of hotels aiming for growth.

What Type of Hotel Should Use SkyTouch Technology?

• Hotels that want a cloud-based system with a broad feature set, including rate management, group bookings, and reporting.
• Properties aiming to scale operations across multiple locations or brands.
• Hotels where staff training efficiency and remote access are priorities.
• Not ideal if your hotel operates with very minimal staff or if you require highly customizable workflows not supported by SkyTouch.

SkyTouch is best for mid-sized to large properties, especially those that value integration, automation, and detailed analytics.

SkyTouch Technology vs BEX PMS: The Bottom Line for Hotels

SkyTouch and BEX PMS are fundamentally different in terms of market presence, features, and user feedback. SkyTouch’s 119 reviews, recent positive ratings, and 27 unique features make it a proven, comprehensive solution for most hotels. BEX PMS, with no recent reviews or verified features, presents a higher risk and limited credibility but could work for very small or specific uses.

If your hotel needs a reliable, well-supported, feature-rich PMS, SkyTouch offers a clear advantage. Its extensive integrations and proven hotel-centric design make it the more logical choice for hotels ready to grow. BEX PMS may suffice for very basic needs, but the lack of recent data and features makes it a less advisable option for most.

This comparison aims to clarify which PMS aligns with your hotel’s operational complexity and growth plans. Given the current data, SkyTouch Technology is the more dependable, feature-rich, and well-reviewed choice for hotel managers seeking a scalable, user-friendly platform.