Big Fish Internet vs. Profitroom Websites: Which Is Right for You?

Updated May 16, 2026  ·  283 verified reviews analyzed

TLDR

We analyzed 283 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Big Fish Internet shines .

Profitroom shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile Optimized/Responsive.

See the full breakdown below ↓

How Does Big Fish Internet Compare to Profitroom Websites?

Side-by-side ratings based on 283 verified hotelier reviews on HTR.

HTScore
0
94
Likelihood to Recommend
0%
94%
Ease of Use
0.0/5
4.7/5
Customer Support
0.0/5
4.6/5
Value for Money
0.0/5
4.5/5
Starting Price Contact sales From $700/mo
Verified Reviews 0 283

What Are the Pros and Cons of Big Fish Internet vs Profitroom Websites?

After analyzing 283 verified reviews, Big Fish Internet users most value its , while Profitroom users highlight booking system integration, user-friendly navigation, graphical interface. Click any theme to see what reviewers say.

Big Fish Internet Profitroom Profitroom
Pros
+ Booking System Integration
+ User-Friendly Navigation
+ Graphical Interface
+ Customer Support
Cons
Editing Efficiency

Big Fish Internet vs Profitroom: Rankings by Hotel Segment

How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Big Fish Internet Profitroom Profitroom
Small (10-24 rooms) #4 84 reviews
Mid-Size (25-74 rooms) #3 141 reviews
Large (75-199 rooms) #2 31 reviews
X-Large (200+ rooms) #3 10 reviews

By Property Type

Segment Big Fish Internet Profitroom Profitroom
Boutique #3 112 reviews
Luxury #4 116 reviews
Branded / Chain #4 63 reviews
Extended Stay #2 44 reviews

By Region

Segment Big Fish Internet Profitroom Profitroom
North America #8 11 reviews
Europe #1 241 reviews
Asia Pacific #7 3 reviews
Middle East #5 2 reviews

The Decision

Choosing between Big Fish Internet and Profitroom Websites hinges on your hotel’s specific needs and priorities. Both aim to establish a strong online presence, but their approaches, features, and market focus differ considerably. Your team must assess whether your goal is straightforward website management or a comprehensive, industry-tailored web solution that drives direct bookings.

Big Fish Internet offers a website management platform with general tools suitable for various industries, but it lacks the hotel-specific features and integrations that Profitroom provides. Conversely, Profitroom’s platform is built explicitly for hotels, emphasizing conversion, guest experience, and seamless booking integration. Which aligns better with your hotel’s objectives?

Is Big Fish Internet or Profitroom Websites Better for Hotels?

Big Fish Internet is a cloud-based service designed to streamline website hosting, management, and security, making it ideal for hotels seeking a simple solution. However, it doesn’t feature hotel-specific functionalities like booking engines or marketing automation, which are essential for direct revenue growth.

Profitroom Websites focuses on visually appealing, conversion-optimized hotel websites, integrated with booking engines and marketing tools. It has 231 reviews, with recent feedback indicating high satisfaction and a 94% likelihood to recommend, compared to Big Fish Internet’s lack of reviews and ratings. Are you prioritizing industry-specific features and proven success?

Profitroom Websites vs Big Fish Internet: Which Should Your Hotel Choose?

If your hotel needs a tailored, conversion-focused website that directly increases bookings and enhances brand presence, go with Profitroom. Its suite includes features like a booking engine, multi-lingual support, and responsive design, making it ideal for hotels aiming to boost revenue and guest engagement.

If your team is looking for a basic, easy-to-manage website service without deep industry specialization, Big Fish Internet might suffice. But note, it has no verified reviews, no recent user feedback, and lacks crucial integrations, which limits its ability to support growth.

Is Big Fish Internet or Profitroom Websites Easier to Use?

Profitroom’s platform boasts a 4.71/5 ease of use rating based on 231 reviews, with users praising its intuitive interface, simple content management, and straightforward editing tools. Customers highlight quick onboarding and minimal technical hurdles, with comments like “the support and advisory from Profitroom are excellent,” and “the system is stable and easy to learn.”

Big Fish Internet, on the other hand, receives no reviews or ratings, and its interface remains unverified. Without recent feedback, it’s impossible to gauge how user-friendly or supportive it is for your team.

Edge: Profitroom Websites.

Which Has Better Features: Big Fish Internet or Profitroom Websites?

Profitroom offers 13 distinct hotel-centric features, including hotel website templates, conversion widgets, social media integrations, multi-lingual support, a booking engine, storefront/voucher functionality, and drag-and-drop page builder. These features directly support guest acquisition, engagement, and operational management.

Big Fish Internet offers no verified features or integrations, leaving your hotel with a generic website management solution that lacks industry-specific tools. For hotels focused on direct bookings and marketing, Profitroom’s industry-tailored features provide a decisive advantage.

Edge: Profitroom Websites.

Which Has Better Customer Support: Big Fish Internet or Profitroom Websites?

Profitroom’s customer support scores a 4.58/5 based on reviews from 231 users, who cite quick, helpful responses and professional guidance. Customers appreciate the support team’s industry knowledge and responsiveness, often describing support as “excellent” and “a key part of our success.”

Big Fish Internet has no recent reviews or support ratings available, which makes it difficult to assess its responsiveness or effectiveness. Given the importance of reliable support in website management, Profitroom’s established reputation clearly favors it.

Edge: Profitroom Websites.

Which Has More Integrations: Big Fish Internet or Profitroom Websites?

Profitroom is integrated with 66 verified partners, including popular systems like Mirai, HOTELTIME, apaleo GmbH, and Sojern. These integrations facilitate seamless booking, channel management, and marketing automation, crucial for hotel operations.

Big Fish Internet has no verified integrations, limiting its ability to connect with other hotel or booking systems. For hotels seeking a connected, efficient digital ecosystem, Profitroom’s extensive partner network is a clear advantage.

Edge: Profitroom Websites.

Which Do Hoteliers Rate Higher: Big Fish Internet or Profitroom Websites?

Profitroom’s recent reviews give it a 4.79/5 rating, with high marks from hotels of various sizes and segments across multiple regions. Hotels praise its responsiveness, ease of use, and ability to generate revenue, with comments like “a perfect tool for sales support” and “helped us achieve 87% direct bookings.”

Big Fish Internet has no recent reviews or ratings, so it’s impossible to determine hoteliers’ satisfaction. Relying on active user feedback, Profitroom clearly holds a stronger reputation among hotel professionals.

Edge: Profitroom Websites.

How Much Do Big Fish Internet and Profitroom Websites Cost?

Big Fish Internet does not publicly disclose pricing or offer free trials, leaving potential users uncertain of their investment. In contrast, Profitroom charges a base price of $700 per month, with no free trial, but provides comprehensive features and support.

While the higher price may reflect its industry-specific focus, the lack of transparent pricing for Big Fish Internet makes value comparison difficult. Profitroom’s clear pricing structure and feature set represent better clarity for your budgeting.

What Type of Hotel Should Use Big Fish Internet?

  • Hotels that want a basic website management solution without industry-specific tools.
  • Small properties or businesses seeking straightforward website hosting and security.
  • Teams with limited technical resources needing minimal setup.
  • Hotels that do not prioritize direct bookings or integrated marketing.

Not ideal if:

  • Your hotel aims to increase direct bookings or revenue through website features.
  • You require industry-specific integrations like booking engines or marketing automation.
  • Your property seeks proven success and recent positive user feedback.

What Type of Hotel Should Use Profitroom Websites?

  • Hotels focused on boosting direct bookings and increasing revenue.
  • Properties that want a responsive, conversion-optimized website with industry integrations.
  • Hotels aiming to streamline operations through automated marketing and booking tools.
  • Hotels with a focus on brand image and guest experience via customizable design.

Not ideal if:

  • You need only a simple, non-industry-specific website without advanced features.
  • Your budget is very limited, and you prefer no-cost or very low-cost solutions.
  • Your team prefers a platform with no recent reviews or proven hotel industry success.

Profitroom Websites vs Big Fish Internet: The Bottom Line for Hotels

Profitroom stands out as the more relevant choice for hotels seeking an industry-specific, conversion-focused website platform. Its extensive features, integrations, support, and proven positive reviews make it a dependable solution that can directly impact revenue growth.

If your hotel’s priority is boosting direct bookings, engaging guests with a tailored website, and benefiting from ongoing support, Profitroom should be your go-to platform. It’s built explicitly for the hospitality industry, and its recent review volume and positive ratings reinforce its value.

Choose Big Fish Internet only if your needs are minimal, budget constraints are strict, or you’re exploring a generic website management solution without needing industry specialization. For most hotels aiming for growth and operational efficiency, Profitroom provides a more compelling, proven path forward.

How Much Do Big Fish Internet and Profitroom Websites Cost?

Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Big Fish Internet Profitroom Profitroom
Starting Price From $700/mo

Which Features Does Big Fish Internet Have That Profitroom Websites Doesn't (and Vice Versa)?

According to HTR's product database, Big Fish Internet and Profitroom Websites share 0 features. Here are the key differences — features one has that the other lacks.

Feature Big Fish Internet Profitroom Profitroom
Conversion Widgets
Google Analytics Connection
Hotel Website Templates
Mobile Optimized/Responsive
Multi-lingual
Social Media Integrations

Showing top differences. 1 more features differ between these products.

Real-World Results: Big Fish Internet vs Profitroom by Business Goal

We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Big Fish Internet

No published case study for this goal yet.

Profitroom Arche Mid-Size
+ Higher Direct Booking Share: The implementation of Profitroom Suite led to a significant increase in direct bookings, with over 60% of reservations now coming directly through the hotel's website.
+ Increased Revenue: The hotel experienced a notable rise in revenue attributed to the use of Profitroom Suite's Booking Engine 360, surpassing the results from the previous year.
+ Effective MICE Segment: By leveraging Profitroom Suite's tools, the hotel successfully improved its MICE offerings, resulting in improved event bookings and satisfaction from corporate clients seeking conference and event spaces.

"Our resort has enjoyed significant interest from the beginning. The volume of emails and calls exceeds our expectations. The booking engine is currently a relieving tool; when the..."

Roksana Michalczyk
Roksana Michalczyk
General Manager
Improve Guest Experience
Big Fish Internet

No published case study for this goal yet.

Profitroom Hotels Saltic Small
+ Substantial Direct Booking Share: Through a combination of strategic initiatives and guest incentives, Saltic Hotels realized a remarkable 64% direct booking share. This outcome was a direct reflection of the successful implementation of measures to encourage guests to book directly through the hotel's own channels, ultimately reducing reliance on third-party platforms.
+ Operational Streamlining: By integrating Profitroom's system into their operations, Saltic Hotels streamlined their booking process, reservation management, and communication systems. This operational optimization not only reduced complexities but also facilitated real-time communication between integrated software solutions, enhancing overall efficiency.
+ Sustained Growth and Differentiation: The collaboration with Profitroom positioned Saltic Hotels as a forward-thinking industry player, capable of adapting to changing market dynamics. By embracing e-commerce-inspired content and unique guest experiences, Saltic Hotels set themselves apart, driving long-term growth and success.

"We chose to cooperate with Profitroom because you are absolutely the best in Poland, and there is no other company that matches your technological prowess. Indeed, working with you..."

Anna Blachowska
Anna Blachowska
PR&Marketing Director

Big Fish Internet vs Profitroom: The Bottom Line

Big Fish Internet
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Profitroom
Profitroom
4.7/5 from 283 reviews

What hoteliers love

Booking System Integration 100% positive

Profitroom's integration with booking engines is praised as vital for increasing direct bookings. This feature helps hotels reduce reliance on third-p... Profitroom's integration with booking engines is praised as vital for increasing direct bookings. This feature helps hotels reduce reliance on third-party booking sites, boosting revenue. It simplifies the customer journey by offering seamless reservations directly on the hotel’s website.

User-Friendly Navigation 100% positive

Users commonly noted the product's easy and legible navigation, which improves customer experience. It aids in efficiently finding necessary informati... Users commonly noted the product's easy and legible navigation, which improves customer experience. It aids in efficiently finding necessary information, thus contributing to higher satisfaction and decreased bounce rates. However, some reviews mention that editing content can be cumbersome.

Graphical Interface 100% positive

The graphical layout of Profitroom's design is lauded for its elegance and clarity, appealing to potential guests and reinforcing brand quality. Howev... The graphical layout of Profitroom's design is lauded for its elegance and clarity, appealing to potential guests and reinforcing brand quality. However, some suggest improvements in spacing and additional design component options.

Where hoteliers push back

Editing Efficiency 100% negative

While the design allows for aesthetic flexibility, some users experience dissatisfaction with the speed and reliability of the page editing feature, i... While the design allows for aesthetic flexibility, some users experience dissatisfaction with the speed and reliability of the page editing feature, indicating occasional glitches and inefficiencies in the publishing process.

Unique capabilities

Hotel Website Templates Conversion Widgets Social Media Integrations Multi-lingual Mobile Optimized/Responsive
4.7/5 ease of use 4.6/5 support 66 integrations
Visit Website

Where the ratings diverge most

Overall Rating Profitroom 4.8 vs 0.0 (+4.8)
Ease of Use Profitroom 4.7 vs 0.0 (+4.7)
Customer Support Profitroom 4.6 vs 0.0 (+4.6)
Value for Money Profitroom 4.5 vs 0.0 (+4.5)
Onboarding Profitroom 4.7 vs 0.0 (+4.7)

Frequently Asked Questions About Big Fish Internet vs Profitroom Websites

Can Big Fish Internet replace Profitroom Websites?

It depends on your requirements. Big Fish Internet and Profitroom Websites share many core Website Design features, but each has unique capabilities. Big Fish Internet offers 0 verified integration partners, while Profitroom Websites offers 66. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Profitroom Websites leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Big Fish Internet or Profitroom Websites offer a free plan?

Big Fish Internet: No. Profitroom Websites: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Big Fish Internet and Profitroom Websites?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Big Fish Internet has an HT Score of 0 and Profitroom has 94. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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