The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 283 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Big Fish Internet shines .
Profitroom shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile Optimized/Responsive.
Side-by-side ratings based on 283 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 283 |
After analyzing 283 verified reviews, Big Fish Internet users most value its , while Profitroom users highlight booking system integration, user-friendly navigation, graphical interface. Click any theme to see what reviewers say.
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Booking System Integration
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User-Friendly Navigation
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Graphical Interface
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Customer Support
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Editing Efficiency
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How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Big Fish Internet |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 84 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 141 reviews |
| Large (75-199 rooms) ▾ | — | #2 31 reviews |
| X-Large (200+ rooms) ▾ | — | #3 10 reviews |
By Property Type
| Segment | Big Fish Internet |
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| Boutique ▾ | — | #3 112 reviews |
| Luxury ▾ | — | #4 116 reviews |
| Branded / Chain ▾ | — | #4 63 reviews |
| Extended Stay ▾ | — | #2 44 reviews |
By Region
| Segment | Big Fish Internet |
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| North America ▾ | — | #8 11 reviews |
| Europe ▾ | — | #1 241 reviews |
| Asia Pacific | — | #7 3 reviews |
| Middle East | — | #5 2 reviews |
Choosing between Big Fish Internet and Profitroom Websites hinges on your hotel’s specific needs and priorities. Both aim to establish a strong online presence, but their approaches, features, and market focus differ considerably. Your team must assess whether your goal is straightforward website management or a comprehensive, industry-tailored web solution that drives direct bookings.
Big Fish Internet offers a website management platform with general tools suitable for various industries, but it lacks the hotel-specific features and integrations that Profitroom provides. Conversely, Profitroom’s platform is built explicitly for hotels, emphasizing conversion, guest experience, and seamless booking integration. Which aligns better with your hotel’s objectives?
Big Fish Internet is a cloud-based service designed to streamline website hosting, management, and security, making it ideal for hotels seeking a simple solution. However, it doesn’t feature hotel-specific functionalities like booking engines or marketing automation, which are essential for direct revenue growth.
Profitroom Websites focuses on visually appealing, conversion-optimized hotel websites, integrated with booking engines and marketing tools. It has 231 reviews, with recent feedback indicating high satisfaction and a 94% likelihood to recommend, compared to Big Fish Internet’s lack of reviews and ratings. Are you prioritizing industry-specific features and proven success?
If your hotel needs a tailored, conversion-focused website that directly increases bookings and enhances brand presence, go with Profitroom. Its suite includes features like a booking engine, multi-lingual support, and responsive design, making it ideal for hotels aiming to boost revenue and guest engagement.
If your team is looking for a basic, easy-to-manage website service without deep industry specialization, Big Fish Internet might suffice. But note, it has no verified reviews, no recent user feedback, and lacks crucial integrations, which limits its ability to support growth.
Profitroom’s platform boasts a 4.71/5 ease of use rating based on 231 reviews, with users praising its intuitive interface, simple content management, and straightforward editing tools. Customers highlight quick onboarding and minimal technical hurdles, with comments like “the support and advisory from Profitroom are excellent,” and “the system is stable and easy to learn.”
Big Fish Internet, on the other hand, receives no reviews or ratings, and its interface remains unverified. Without recent feedback, it’s impossible to gauge how user-friendly or supportive it is for your team.
Edge: Profitroom Websites.
Profitroom offers 13 distinct hotel-centric features, including hotel website templates, conversion widgets, social media integrations, multi-lingual support, a booking engine, storefront/voucher functionality, and drag-and-drop page builder. These features directly support guest acquisition, engagement, and operational management.
Big Fish Internet offers no verified features or integrations, leaving your hotel with a generic website management solution that lacks industry-specific tools. For hotels focused on direct bookings and marketing, Profitroom’s industry-tailored features provide a decisive advantage.
Edge: Profitroom Websites.
Profitroom’s customer support scores a 4.58/5 based on reviews from 231 users, who cite quick, helpful responses and professional guidance. Customers appreciate the support team’s industry knowledge and responsiveness, often describing support as “excellent” and “a key part of our success.”
Big Fish Internet has no recent reviews or support ratings available, which makes it difficult to assess its responsiveness or effectiveness. Given the importance of reliable support in website management, Profitroom’s established reputation clearly favors it.
Edge: Profitroom Websites.
Profitroom is integrated with 66 verified partners, including popular systems like Mirai, HOTELTIME, apaleo GmbH, and Sojern. These integrations facilitate seamless booking, channel management, and marketing automation, crucial for hotel operations.
Big Fish Internet has no verified integrations, limiting its ability to connect with other hotel or booking systems. For hotels seeking a connected, efficient digital ecosystem, Profitroom’s extensive partner network is a clear advantage.
Edge: Profitroom Websites.
Profitroom’s recent reviews give it a 4.79/5 rating, with high marks from hotels of various sizes and segments across multiple regions. Hotels praise its responsiveness, ease of use, and ability to generate revenue, with comments like “a perfect tool for sales support” and “helped us achieve 87% direct bookings.”
Big Fish Internet has no recent reviews or ratings, so it’s impossible to determine hoteliers’ satisfaction. Relying on active user feedback, Profitroom clearly holds a stronger reputation among hotel professionals.
Edge: Profitroom Websites.
Big Fish Internet does not publicly disclose pricing or offer free trials, leaving potential users uncertain of their investment. In contrast, Profitroom charges a base price of $700 per month, with no free trial, but provides comprehensive features and support.
While the higher price may reflect its industry-specific focus, the lack of transparent pricing for Big Fish Internet makes value comparison difficult. Profitroom’s clear pricing structure and feature set represent better clarity for your budgeting.
Not ideal if:
Not ideal if:
Profitroom stands out as the more relevant choice for hotels seeking an industry-specific, conversion-focused website platform. Its extensive features, integrations, support, and proven positive reviews make it a dependable solution that can directly impact revenue growth.
If your hotel’s priority is boosting direct bookings, engaging guests with a tailored website, and benefiting from ongoing support, Profitroom should be your go-to platform. It’s built explicitly for the hospitality industry, and its recent review volume and positive ratings reinforce its value.
Choose Big Fish Internet only if your needs are minimal, budget constraints are strict, or you’re exploring a generic website management solution without needing industry specialization. For most hotels aiming for growth and operational efficiency, Profitroom provides a more compelling, proven path forward.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Big Fish Internet |
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| Starting Price | — | From $700/mo |
According to HTR's product database, Big Fish Internet and Profitroom Websites share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Big Fish Internet |
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| Conversion Widgets | ||
| Google Analytics Connection | ||
| Hotel Website Templates | ||
| Mobile Optimized/Responsive | ||
| Multi-lingual | ||
| Social Media Integrations |
Showing top differences. 1 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Our resort has enjoyed significant interest from the beginning. The volume of emails and calls exceeds our expectations. The booking engine is currently a relieving tool; when the..."
No published case study for this goal yet.
"We chose to cooperate with Profitroom because you are absolutely the best in Poland, and there is no other company that matches your technological prowess. Indeed, working with you..."
What hoteliers love
Profitroom's integration with booking engines is praised as vital for increasing direct bookings. This feature helps hotels reduce reliance on third-p... Profitroom's integration with booking engines is praised as vital for increasing direct bookings. This feature helps hotels reduce reliance on third-party booking sites, boosting revenue. It simplifies the customer journey by offering seamless reservations directly on the hotel’s website.
Users commonly noted the product's easy and legible navigation, which improves customer experience. It aids in efficiently finding necessary informati... Users commonly noted the product's easy and legible navigation, which improves customer experience. It aids in efficiently finding necessary information, thus contributing to higher satisfaction and decreased bounce rates. However, some reviews mention that editing content can be cumbersome.
The graphical layout of Profitroom's design is lauded for its elegance and clarity, appealing to potential guests and reinforcing brand quality. Howev... The graphical layout of Profitroom's design is lauded for its elegance and clarity, appealing to potential guests and reinforcing brand quality. However, some suggest improvements in spacing and additional design component options.
Where hoteliers push back
While the design allows for aesthetic flexibility, some users experience dissatisfaction with the speed and reliability of the page editing feature, i... While the design allows for aesthetic flexibility, some users experience dissatisfaction with the speed and reliability of the page editing feature, indicating occasional glitches and inefficiencies in the publishing process.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Big Fish Internet and Profitroom Websites share many core Website Design features, but each has unique capabilities. Big Fish Internet offers 0 verified integration partners, while Profitroom Websites offers 66. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Profitroom Websites leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Big Fish Internet: No. Profitroom Websites: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Big Fish Internet has an HT Score of 0 and Profitroom has 94. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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