The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 250 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Big Footprint Digital Marketing shines .
Bookassist shines in ease of use and customer support — especially for brand properties (4.6/5) , with exclusive features like Data Analysis & Reporting and Email Marketing.
Side-by-side ratings based on 250 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 250 |
After analyzing 250 verified reviews, Big Footprint Digital Marketing users most value its , while Bookassist users highlight client support and proactivity, user-friendly booking engine, increase in direct bookings. Click any theme to see what reviewers say.
| Big Footprint Digital Marketing |
|
|---|---|
| Pros | |
|
+
Client Support and Proactivity
▾
|
|
|
+
User-Friendly Booking Engine
▾
|
|
|
+
Increase in Direct Bookings
▾
|
|
|
+
Effective Digital Marketing
▾
|
|
| Cons | |
|
−
Backend Usability Issues
▾
|
|
|
−
Customization Limitations
▾
|
|
How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Big Footprint Digital Marketing |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #1 71 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 129 reviews |
| Large (75-199 rooms) ▾ | — | #2 28 reviews |
| X-Large (200+ rooms) ▾ | — | #5 6 reviews |
By Property Type
| Segment | Big Footprint Digital Marketing |
|
|---|---|---|
| Boutique ▾ | — | #1 110 reviews |
| Luxury ▾ | — | #3 82 reviews |
| Branded / Chain ▾ | — | #4 47 reviews |
| Extended Stay ▾ | — | #1 31 reviews |
By Region
| Segment | Big Footprint Digital Marketing |
|
|---|---|---|
| North America ▾ | — | #9 9 reviews |
| Europe ▾ | — | #1 224 reviews |
| Asia Pacific | — | #7 3 reviews |
| Middle East | — | #6 1 reviews |
Choosing between Big Footprint Digital Marketing and Bookassist hinges on your hotel’s specific marketing and digital needs. Both aim to boost your online presence and direct bookings, but they approach this differently. Big Footprint offers a broad digital marketing platform with AI-driven tools, while Bookassist combines robust marketing services with integrated web design and booking technology. Your decision should reflect your hotel’s size, geographic presence, and desired level of digital integration.
Big Footprint’s lack of recent reviews and a very low overall rating signal limited reliability. In contrast, Bookassist’s 174 reviews, all recent, and a high score of 87.6 out of 100 indicate a more trusted and proven solution. Do you prioritize a well-supported, highly-rated platform, or are you exploring a broader digital marketing approach?
Big Footprint Digital Marketing and Bookassist serve different hotelier priorities. Big Footprint promises a comprehensive digital marketing platform powered by AI, aimed at optimizing online reputation, SEO, and campaign recommendations. However, with zero reviews and an overall rating of 0/5, it lacks the validation that your team might need to ensure reliable results.
Bookassist, on the other hand, is well-established with 174 reviews and a 4.91/5 overall rating, proving its effectiveness in boosting direct bookings and digital visibility. Its strengths lie in a wide array of features—17 in total—including PPC, social media management, and web design—features that are absent in Big Footprint.
While Big Footprint claims to offer a detailed marketing platform, the absence of real user feedback makes it hard to trust. Bookassist’s recent reviews, high scores, and extensive feature set make it the more dependable choice for hotels aiming to increase direct revenue and online presence. Which solution aligns better with your hotel’s need for proven results?
If your hotel needs a trusted, all-in-one digital marketing and web design solution with proven performance, go with Bookassist. It’s especially suitable if your team values detailed reporting, integration with other systems, and a strong track record in driving direct bookings.
If your hotel is looking for an AI-powered platform that offers review management and digital campaign recommendations without needing extensive technical support, Big Footprint could be appealing—though its lack of recent reviews and low ratings raise doubts about its current effectiveness.
For hotels seeking a high-rated, well-supported solution with tangible results, Bookassist’s 174 reviews and 87.6 score make it the clear choice. Conversely, if innovation and AI-driven insights are your priorities and you’re willing to risk limited validation, Big Footprint might be worth exploring, but be cautious.
Bookassist’s user ratings reflect a high degree of ease of use, with a 4.71/5 rating and positive reviews praising its intuitive interface, quick onboarding, and straightforward management tools. Hotels report that staff find it simple to operate, with minimal training required, making adoption smooth.
Big Footprint, rated 0/5 and with no reviews, provides no user feedback on usability. Given the absence of data, it’s impossible to assess how user-friendly or accessible its platform is.
Edge: Bookassist.
Bookassist offers 17 distinct features, including PPC, data analysis, social media advertising, content audit, email marketing, and web design—covering a full spectrum of digital marketing needs. These features are designed for effective, integrated marketing campaigns tailored specifically for the hospitality industry.
Big Footprint claims no features exclusive to its platform, offering only AI review management and AI-driven recommendations, but lacks detailed information or user validation. With no verified features, it cannot compete with Bookassist’s extensive suite.
Edge: Bookassist.
Bookassist consistently earns high praise for support, with a 4.9/5 rating and reviews describing quick responses, proactive communication, and dedicated local support. Customers highlight the value of personalized service and ongoing assistance in optimizing marketing efforts.
Big Footprint, rated 0/5, offers no recent reviews or evidence of customer support quality. Without user feedback or ratings, its support reputation remains unknown.
Edge: Bookassist.
Bookassist connects with 74 verified partners, including popular systems like AdsHotel, LiveRate, and Customer Alliance, enabling smooth integration into your existing hotel tech stack. This extensive network facilitates cohesive digital marketing and booking management.
Big Footprint reports no verified partners or integrations, leaving hotel teams uncertain about how well it can connect with other systems. For a scalable, integrated approach, Bookassist’s partner network is a significant advantage.
Edge: Bookassist.
With 174 recent reviews and a 4.91/5 score, Bookassist is highly rated across various property types, from independent hotels to city center and resort properties. Hotels appreciate its ability to boost bookings, improve visibility, and offer reliable support.
Big Footprint’s ratings are nonexistent, making comparison impossible. Its lack of recent reviews suggests limited adoption or satisfaction.
Edge: Bookassist.
Both platforms do not publicly disclose specific prices. However, Bookassist’s pricing model is straightforward, with no hidden fees and a good reputation for cost-effectiveness, considering the level of support and features offered. The absence of pricing data for Big Footprint makes it difficult to evaluate value for money.
Not ideal if:
Not ideal if:
Big Footprint aims to deliver AI-based digital marketing with a focus on reputation management, but its lack of recent reviews and proven features make it a risky choice. If your hotel is comfortable experimenting with less validated tools and values AI insights, it might be worth a look, but proceed cautiously.
Bookassist stands out as a trusted, highly-rated provider with a comprehensive suite of features, excellent support, and a proven track record. For hotels seeking to increase direct bookings, improve online visibility, and rely on a platform with a strong customer base, Bookassist is the clear choice.
In summary, if you want a dependable, well-supported digital marketing partner with proven results, choose Bookassist. If your hotel’s strategy revolves around experimenting with AI tools and reputation management without extensive validation, Big Footprint could be considered, but it’s a less certain investment.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Big Footprint Digital Marketing |
|
|---|
According to HTR's product database, Big Footprint Digital Marketing and Bookassist Digital Marketing and Web Design share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Big Footprint Digital Marketing |
|
|---|---|---|
| 3rd party ad buys | ||
| Conversion Rate Optimization | ||
| Copywriting | ||
| Data Analysis & Reporting | ||
| PPC | ||
| Tag Management & Tracking Configuration |
Showing top differences. 5 more features differ between these products.
What hoteliers love
The proactivity and excellent client support are frequently mentioned. The dedicated account managers and support teams are noted for their quick resp... The proactivity and excellent client support are frequently mentioned. The dedicated account managers and support teams are noted for their quick responses, professional advice, and proactive approach in optimizing hotel performance.
The booking engine is noted for its user-friendly design, making it easy for both hotels to manage and guests to book rooms. The system’s intuitive na... The booking engine is noted for its user-friendly design, making it easy for both hotels to manage and guests to book rooms. The system’s intuitive navigation, clear call-to-action buttons, and visually appealing interface contribute to higher conversion rates.
Numerous reviews highlight that Bookassist has significantly increased their direct bookings. The seamless booking engine, high conversion rates, and... Numerous reviews highlight that Bookassist has significantly increased their direct bookings. The seamless booking engine, high conversion rates, and effective integration with hotel websites make it easier for guests to book directly, thereby boosting revenue.
Where hoteliers push back
Several reviews point out issues with the backend usability of the booking engine. Users find it cumbersome, suggesting improvements for more intuitiv... Several reviews point out issues with the backend usability of the booking engine. Users find it cumbersome, suggesting improvements for more intuitive management of add-ons and simpler navigation.
Customization options within the booking engine and CMS are limited, as pointed out in several reviews. Users wish for more flexibility to make real-t... Customization options within the booking engine and CMS are limited, as pointed out in several reviews. Users wish for more flexibility to make real-time adjustments without dependence on support staff.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Big Footprint Digital Marketing and Bookassist Digital Marketing and Web Design share many core Digital Marketing Agencies features, but each has unique capabilities. Big Footprint Digital Marketing offers 0 verified integration partners, while Bookassist Digital Marketing and Web Design offers 74. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Bookassist Digital Marketing and Web Design leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Big Footprint Digital Marketing: No. Bookassist Digital Marketing and Web Design: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Big Footprint Digital Marketing has an HT Score of 0 and Bookassist has 88. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor