The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 170 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Big Footprint Digital Marketing shines .
Net Affinity shines in ease of use and customer support , with exclusive features like Data Analysis & Reporting.
Side-by-side ratings based on 170 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $900/mo |
| Verified Reviews | 0 | 170 |
After analyzing 170 verified reviews, Big Footprint Digital Marketing users most value its , while Net Affinity users highlight customer support, digital marketing, booking engine. Click any theme to see what reviewers say.
| Big Footprint Digital Marketing |
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
|
|
+
Digital Marketing
▾
|
|
|
+
Booking Engine
▾
|
|
|
+
Reporting
▾
|
|
| Cons | |
|
−
CMS (Content Management System)
▾
|
|
|
−
Flexibility and Customization
▾
|
|
How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Big Footprint Digital Marketing |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #2 44 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 107 reviews |
| Large (75-199 rooms) ▾ | — | #7 6 reviews |
| X-Large (200+ rooms) | — | #8 1 reviews |
By Property Type
| Segment | Big Footprint Digital Marketing |
|
|---|---|---|
| Boutique ▾ | — | #3 67 reviews |
| Luxury ▾ | — | #2 81 reviews |
| Branded / Chain ▾ | — | #3 42 reviews |
| Extended Stay ▾ | — | #7 7 reviews |
By Region
| Segment | Big Footprint Digital Marketing |
|
|---|---|---|
| North America | — | #11 3 reviews |
| Europe ▾ | — | #3 159 reviews |
| Asia Pacific | — | #19 0 reviews |
| Middle East | — | #2 2 reviews |
Choosing between Big Footprint Digital Marketing and Net Affinity hinges on your hotel’s specific needs. Both aim to boost your online visibility and revenue, but they do so with markedly different offerings. Big Footprint focuses solely on digital marketing solutions, while Net Affinity combines marketing with a broad suite of features, including a robust booking engine and extensive integrations. Which one aligns better with your hotel’s growth plans?
Big Footprint Digital Marketing offers a single, focused digital marketing platform without additional features or integration options. In contrast, Net Affinity provides a comprehensive suite of 18 marketing features, including SEO, PPC, social media management, and web design, alongside its marketing services. The key question: do you need a dedicated marketing agency, or a platform with multiple tools?
The core difference is that Big Footprint’s platform is not reviewed or rated—its focus is on delivering marketing services without a measurable online presence or user feedback data. Net Affinity, on the other hand, has 118 reviews with a high recent review count and a 94% likelihood to recommend. This higher review volume and recent feedback give Net Affinity a significant advantage in trustworthiness and proven efficacy. Does your team prioritize extensive client feedback and a proven track record?
If your hotel needs a full-service digital marketing partner with extensive tools, detailed reporting, and proven client satisfaction, Net Affinity is the clear choice. It’s suitable for hotels seeking targeted marketing, website optimization, and multiple channels like social media and meta search, backed by a 4.87/5 rating from over 118 reviews.
If, however, you are looking solely for a digital marketing agency—without needing a dedicated platform or a broad range of features—Big Footprint might suffice. But given the absence of recent reviews and a lack of measurable ratings, Net Affinity’s established performance makes it the safer bet for most hotels aiming for growth.
Net Affinity is rated 4.56/5 for ease of use, with many users praising its intuitive interface and detailed onboarding, reflected in a 4.62/5 onboarding score. Clients mention that the platform’s dashboard is user-friendly and supports staff adoption effectively, even for less tech-savvy team members.
In contrast, Big Footprint has no available usability ratings or recent reviews, making it impossible to assess its user experience. Given the extensive client feedback for Net Affinity, it’s evident that its platform is designed with usability in mind.
Edge: Net Affinity.
Net Affinity offers 18 distinct features, including SEO, PPC, web design and development, social media management, data analysis, and conversion optimization—none of which are present in Big Footprint. These tools enable a more holistic approach to digital marketing and online presence management.
Big Footprint, by comparison, provides no features beyond its core marketing services, limiting its capacity for in-house campaign management. The extensive feature set of Net Affinity makes it the more versatile and powerful option for hotels seeking a one-stop digital marketing platform.
Edge: Net Affinity.
Net Affinity boasts a 4.8/5 customer support rating, with reviews highlighting quick, attentive responses and proactive communication. Guests praise their team for understanding client needs and providing tailored advice, even during busy periods.
Big Footprint has no recent reviews or support ratings available, making it impossible to gauge its support quality. Without established client feedback, Net Affinity’s support reputation clearly outweighs Big Footprint’s unknown status.
Edge: Net Affinity.
Net Affinity supports 62 verified integrations with platforms such as Criton, Priority Software, GuestCentric, and Lighthouse. This broad array of partners allows for seamless connectivity with your existing systems, including booking engines, CRMs, and analytics tools.
Big Footprint, however, has no verified integrations listed or reviewed. For hotels that rely on multiple systems working together, Net Affinity’s extensive integration network offers a significant advantage.
Edge: Net Affinity.
Net Affinity’s recent reviews show an average rating of 4.86/5, with many hotelier comments praising its effectiveness and customer support. Hotels across segments, from boutique to resorts, express high satisfaction, with a 109 review count indicating consistent feedback.
Big Footprint has no recent reviews or ratings, making it impossible to determine user satisfaction. The volume and recency of reviews for Net Affinity give it a clear edge in credibility and trust.
Edge: Net Affinity.
Big Footprint does not list any pricing information, suggesting a customized quote or high-level engagement. Net Affinity charges a base price of $900 per month, with no additional implementation or setup fees, making its costs transparent.
Given the absence of pricing details from Big Footprint, Net Affinity’s straightforward pricing model provides a clearer expectation for budgeting.
Not ideal if:
Not ideal if:
Net Affinity offers a comprehensive, feature-rich digital marketing platform with proven client satisfaction and extensive integrations. If your hotel requires a full package of marketing tools, detailed reporting, and proven results, it’s the clear choice.
Big Footprint positions itself as a focused marketing agency, suitable for hotels that want tailored services without needing in-depth platform features. However, the lack of recent reviews and measurable ratings makes it less reliable for hotels seeking transparency and proven performance.
For most hotels aiming to grow their online presence, attract direct bookings, and streamline marketing efforts, Net Affinity provides the more dependable, well-supported solution. Choose Net Affinity for an integrated, proven platform; opt for Big Footprint only if you prefer a boutique agency without the need for extensive tools.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Big Footprint Digital Marketing |
|
|
|---|---|---|
| Starting Price | — | From $900/mo |
According to HTR's product database, Big Footprint Digital Marketing and Net Affinity (Digital Marketing) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Big Footprint Digital Marketing |
|
|---|---|---|
| Data Analysis & Reporting | ||
| Meta search marketing | ||
| PPC | ||
| SEO | ||
| Web Design | ||
| Web Development |
Showing top differences. 6 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I am very happy with the collaborative relationship we have with Net Affinity and the results we have seen together. There reporting on both marketing and e-commerce give us great..."
What hoteliers love
While the customer support provided is generally praised for being responsive and helpful, some users pointed out a need for improved communication an... While the customer support provided is generally praised for being responsive and helpful, some users pointed out a need for improved communication and faster resolution times during busy periods. The proactive engagement during the COVID-19 lockdowns was particularly appreciated.
The digital marketing services provided by Net Affinity are highly appreciated for their ability to boost online visibility and attract direct booking... The digital marketing services provided by Net Affinity are highly appreciated for their ability to boost online visibility and attract direct bookings. Custom marketing plans and expert guidance have consistently shown positive results in terms of revenue increase.
Hoteliers commend Net Affinity's booking engine for its ease of use and flexibility in creating offers, enhancing revenue through direct bookings. The... Hoteliers commend Net Affinity's booking engine for its ease of use and flexibility in creating offers, enhancing revenue through direct bookings. The system's reporting capabilities allow for detailed financial and marketing planning, which many found invaluable.
Where hoteliers push back
There are mixed reviews about Net Affinity's CMS. While it is generally found to be intuitive and useful, there are concerns about its complexity and... There are mixed reviews about Net Affinity's CMS. While it is generally found to be intuitive and useful, there are concerns about its complexity and a desire for more streamlined functionalities.
Some users felt that the templates within the CMS and booking engine were restrictive and could benefit from greater customization options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Big Footprint Digital Marketing and Net Affinity (Digital Marketing) share many core Digital Marketing Agencies features, but each has unique capabilities. Big Footprint Digital Marketing offers 0 verified integration partners, while Net Affinity (Digital Marketing) offers 62. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Net Affinity (Digital Marketing) leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Big Footprint Digital Marketing: No. Net Affinity (Digital Marketing): No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Big Footprint Digital Marketing has an HT Score of 0 and Net Affinity has 56. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor