Compare Blackbell (formerly Hotelcloud) vs Viator vs ALICE Guest Services by Actabl

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

0 reviews
Viator Inc.

Viator

0 reviews
Actabl

ALICE Guest Services by Actabl

646 reviews

Compare Blackbell (formerly Hotelcloud) vs Viator vs ALICE Guest Services by Actabl

Concierge Software vendor comparison between Blackbell (formerly Hotelcloud) vs Viator vs ALICE Guest Services by Actabl. Find out which Concierge Software is right for you based on realtime data from 646 verified hotelier reviews across 42 countries.

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

Ranked 20 (out of 29)

N/A
0 reviews
View profile
Viator Inc.

Viator Inc.

Ranked 12 (out of 29)

N/A
0 reviews
View profile
Actabl

Actabl

Ranked 1 (out of 29)

4.6
646 reviews
View profile

Ratings Summary

HT Score

Blackbell (formerly Hotelcloud)

unranked HTScore Icon

Viator

unranked HTScore Icon

ALICE Guest Services by Actabl

100 HTScore Icon
Popularity

Blackbell (formerly Hotelcloud)

0 verified reviews

Viator

0 verified reviews

ALICE Guest Services by Actabl

646 verified reviews
Likelihood to Recommend

Blackbell (formerly Hotelcloud)

0%

Viator

0%

ALICE Guest Services by Actabl

91%
Ease of Use

Blackbell (formerly Hotelcloud)

0

Viator

0

ALICE Guest Services by Actabl

4.6
ROI

Blackbell (formerly Hotelcloud)

0

Viator

0

ALICE Guest Services by Actabl

4.5
Implementation

Blackbell (formerly Hotelcloud)

Not enough data available

Viator

Not enough data available

ALICE Guest Services by Actabl

4.4
Customer Support

Blackbell (formerly Hotelcloud)

0

Verified Customer Support

Viator

0

Verified Customer Support

ALICE Guest Services by Actabl

4.5

Verified Customer Support

Certificate of Excellence

Blackbell (formerly Hotelcloud)

Viator

ALICE Guest Services by Actabl

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Other

In app translation

Service Recovery/Escalation

Case Management

Blackbell (formerly Hotelcloud)

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

Other

Viator

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

Other

ALICE Guest Services by Actabl

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Blackbell (formerly Hotelcloud)
vs.
Viator Inc.
vs.
Actabl

Customers

Top 3 Segments

Blackbell (formerly Hotelcloud)

Resorts - 0%
Motels - 0%
Hostels - 0%

Viator

Resorts - 0%
Motels - 0%
Hostels - 0%

ALICE Guest Services by Actabl

Resorts - 32%
Boutiques - 15%
Luxury Hotels - 15%
Featured clients
-
-

ALICE Guest Services by Actabl

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Viator Inc. has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Actabl Average Actabl

Blackbell (formerly Hotelcloud)

Pricing Available By Request
Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Viator

Pricing Available By Request
Viator Inc. has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

ALICE Guest Services by Actabl

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Blackbell (formerly Hotelcloud)
vs.
Viator Inc.
vs.
Actabl
1-click quote request

What Customers Are Saying

Most Recent Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Viator

Viator Inc. doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Front Desk Worker

Front Desk Associate from Winter Haven (United States of America)
Most Positive Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Viator

Viator Inc. doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Making your life easier, having everything organized

Concierge
Most Critical

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Viator

Viator Inc. doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Incredible Product with Great Customization

Guest Expereience Manager of Eau Palm Beach Resort & Spa
References
-
-

ALICE Guest Services by Actabl

Noah Lemaich
Chef Concierge SIXTY Beverly Hills

Nickeesa Khalili
Front Office Manager The Ludlow

General Info

Screenshots

Blackbell (formerly Hotelcloud) doesn't have any screenshots

Viator Inc. doesn't have any screenshots

Integrations

Blackbell (formerly Hotelcloud)

Property Management Systems (2) Booking Engine (1) Hospitality TV (1)
View all integrations (2)

Viator

Viator Inc. doesn't have any integrations

ALICE Guest Services by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)
View all integrations (74)
Recent Company Updates
-
-

ALICE Guest Services by Actabl

Actabl doesn’t have any recent company updates

Recent Articles

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any recent articles

Viator

Viator Inc. doesn’t have any recent articles