The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Side-by-side ratings based on 87 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 85 | 2 |
After analyzing 87 verified reviews, Blastness users most value its channel management, support and assistance, revenue management, while Viato users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Channel Management
▾
|
|
|
+
Support and Assistance
▾
|
|
|
+
Revenue Management
▾
|
|
|
+
System Integration
▾
|
|
| Cons | |
How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #11 32 reviews | #34 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #7 48 reviews | — |
| Large (75-199 rooms) | #33 0 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #14 25 reviews | — |
| Luxury ▾ | #9 36 reviews | — |
| Branded / Chain ▾ | #11 18 reviews | — |
| Extended Stay | #17 3 reviews | #30 1 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America | #16 2 reviews | — |
| Europe ▾ | #7 83 reviews | #31 1 reviews |
| Asia Pacific | #21 0 reviews | — |
Choosing between Blastness Channel Manager and Viato hinges on your hotel’s specific needs, scale, and operational priority. Both aim to streamline online distribution and increase direct bookings, but Blastness offers a broader regional presence and more extensive integrations, while Viato emphasizes simplicity and automation. Your decision should consider your current technology stack, target markets, and growth ambitions.
Blastness’s richer review data and recent feedback strengthen confidence in its capabilities. With 81 reviews and 17 in the last six months, it reflects active user trust and ongoing support. Conversely, Viato’s limited review footprint, with just 2 reviews and 1 recent one, suggests less market traction. Should recent reviews influence your choice?
Blastness and Viato both serve as channel management tools designed to simplify multi-channel distribution and maximize revenue. Blastness emphasizes comprehensive control over inventory, real-time synchronization, and advanced revenue management features, whereas Viato concentrates on automating routine tasks and integrating reservations with channel management.
Blastness’s platform is suited for larger or multi-property hotels seeking detailed control and extensive partner networks, while Viato’s streamlined approach appeals to smaller hotels or vacation rentals prioritizing ease of use and quick setup. Do your operational needs lean toward detailed management or simplicity?
If your hotel needs a flexible, multi-region channel manager with a high number of integrations and proven track record, Blastness is the clear choice. Its broad regional coverage and extensive partner list make it ideal if you’re expanding internationally or managing multiple properties.
If your hotel’s focus is on straightforward automation, quick onboarding, and cost-effective solutions for managing reservations and channels, Viato fits better. It’s especially suitable for small hotels, vacation rentals, or properties seeking to boost direct bookings without complex features.
In essence, choose Blastness if you require scalability and robust data insights; opt for Viato if you prefer simplicity and quick deployment. Which approach aligns more with your current growth phase?
Blastness garners a strong 4.84/5 in ease of use, with users praising its intuitive interface and clear instructions. Its onboarding process is rated 4.76/5, reflecting a smooth start for most staff. However, some users suggest that the booking engine could be more straightforward, hinting at room for UI refinement.
Viato, on the other hand, scores a perfect 5/5 for ease of use, with users emphasizing its straightforward setup and user-friendly platform. Its smaller team and streamlined design contribute to quicker staff adoption.
Edge: Viato.
Blastness offers a total of 15 verified features, including advanced revenue management, comprehensive distribution tools, and market insights. It stands out for its robust integration capabilities, including tools for dynamic pricing and performance analytics.
Viato provides a solid set of features, but with fewer verified tools—7 in total. Its key strengths lie in automating routine tasks, reservation management, and online sales enhancement, but it lacks some of Blastness’s advanced revenue tools.
Edge: Blastness.
Blastness is highly rated for its support, with a 4.88/5 rating and positive review comments about quick responses and professional assistance. Customers appreciate recurring meetings and proactive insights, though some suggest extended support hours could further improve the experience.
Viato is rated 5/5 for support, with reviews highlighting its quick, reliable responses and friendly explanations. However, with just one recent review, the volume of feedback and detailed testimonials is limited.
Edge: Blastness.
Blastness boasts 15 verified partners, including major platforms like Mews, Oracle Hospitality, and Vertical Booking. Its extensive network supports multi-region expansion and diverse operational systems.
Viato offers 7 verified integrations, including popular PMS like apaleo and Sihot. Its smaller partner list may limit flexibility for larger or more complex setups but is sufficient for straightforward needs.
Edge: Blastness.
Blastness’s review score of 79.32 out of 100 reflects strong satisfaction, especially among larger hotels and resorts. Recent reviews emphasize its effectiveness in revenue management and channel control, with a 98% likelihood to recommend.
Viato, with a 0/5 overall rating but only 2 reviews, lacks enough data to assess user satisfaction comprehensively. Its recent review indicates positive support but doesn’t provide a broad view of property types or satisfaction levels.
Edge: Blastness.
Blastness does not publicly display pricing details, suggesting a customized quote based on hotel size and needs. Its absence of a freemium or trial model indicates a focus on enterprise or larger property clients.
Viato charges $400 per month, with no free tier or trial available. Its transparent pricing makes it easier for smaller hotels to evaluate without extensive negotiations.
In summary, Blastness’s pricing is less transparent but likely geared toward larger operators; Viato offers straightforward, predictable costs.
Not ideal if:
Not ideal if:
Blastness and Viato both aim to simplify online distribution, but they target different hotel profiles. Blastness’s extensive integrations, advanced features, and regional coverage make it a strong choice for larger, multi-property, or international hotels. Its 81 reviews and recent feedback reinforce its reliability and support quality.
Viato offers a leaner, more straightforward platform, ideal for small hotels or vacation rentals prioritizing ease of use and automation. Its limited review data and smaller user base suggest a niche appeal, with potential for growth.
Choose Blastness if your hotel needs scalability, detailed control, and a broad partner network. Opt for Viato if simplicity, quick onboarding, and predictable costs are your priorities.
In conclusion, based on recent reviews and data, Blastness emerges as the more proven, versatile, and comprehensive solution. Its broader regional presence and extensive support network make it the better choice for most hotels seeking long-term growth and operational control.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"The constant evolution of tools such as Business Intelligence and RMS, which my team and I use on a daily basis, has led to very interesting results."
No published case study for this goal yet.
"Thanks to Blastness, we not only increased our direct bookings and RevPAR, but also gained the confidence to make smarter, data-driven decisions that shape the future of our resort..."
No published case study for this goal yet.
What hoteliers love
The Blastness Channel Manager is noted for its real-time synchronization, consistent availability and pricing, reducing overbooking risks. Users find... The Blastness Channel Manager is noted for its real-time synchronization, consistent availability and pricing, reducing overbooking risks. Users find it intuitive and crucial for streamlined distribution management across multiple channels.
While Blastness is commended for its excellent and prompt customer support, a few users suggest extending support hours, including weekends, to better... While Blastness is commended for its excellent and prompt customer support, a few users suggest extending support hours, including weekends, to better address urgent issues.
Reviewers highlight the effectiveness of Blastness' Revenue Management System (RMS) in optimizing pricing strategies and forecasting. Its data-driven... Reviewers highlight the effectiveness of Blastness' Revenue Management System (RMS) in optimizing pricing strategies and forecasting. Its data-driven approach allows for dynamic pricing, enhancing overall profitability.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Blastness Channel Manager and Viato share many core Channel Managers features, but each has unique capabilities. Blastness Channel Manager offers 15 verified integration partners, while Viato offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Viato leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Blastness Channel Manager: No. Viato: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Blastness has an HT Score of 78 and Viato has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor