Viato

4.7 (2 REVIEWS)

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HT Score  
0 out of 100
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elevate hospitality, simplify booking - successful channel management and online distribution

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What is Viato?

Founded in 2008 | Headquarters in | 20 employees
Viato is a comprehensive software solution designed specifically for hoteliers. It integrates reservations, channel management, and a robust booking engine into one user-friendly platform. This all-in-one system enhances operational efficiency by automating routine tasks, optimizing pricing strategies based on real-time data, and streamlining the management of online booking channels. Furthermore, Viato empowers hotels to boost their direct sales through their own websites, thereby increasing overall profitability. Ideal for hotel businesses looking to improve both operational workflow and revenue, Viato provides a seamless, integrated approach to hotel management.

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This description was generated by AI which analyzed the following sources to summarize a description of Viato products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Viato

FAQs

Viato Alternatives

Not sure if Viato is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

Viato ChannelManager

Channel Managers
Elevate your hotel's online presence with our cutting-edge ChannelManager. Seamlessly synchronize and update across various booking platforms, maximizing your reach and boosting bookings. Manage availabilities, prices, and reservations effortlessly from one software.

INCLUDED

Viato BookingEngine

Booking Engine
Viato BookingEngine is a powerful tool designed to drive direct, commission-free bookings through your hotel’s website. It seamlessly integrates with your existing system, providing a user-friendly interface for guests to make reservations easily. By leveraging real-time data and dynamic pricing, it maximizes revenue while eliminating the need for third-party booking fees. With Viato, you maintain complete control over your inventory and pricing, ensuring optimal profitability and a superior guest experience.

INCLUDED

Viato WebStarter

Website Design
Build and customize your website effortlessly with our intuitive WebStarter system, offering a user-friendly modular approach.

PREMIUM ADD-ON

Q1 '26 Channel Managers Survey Insights

Is Viato a good fit for your hotel?

Small
92% (813)
#1 of 30

Small hotels say that SiteMinder's Channel Manager ranks highly due to its user-friendly interface, real-time inventory updates, and responsive customer support. Verified HotelTechReport reviews highlight that these strengths help Small hotels streamline operations, prevent overbookings, and boost direct bookings efficiency.

Mid-sized
93% (1,161)
#1 of 26

Medium hotels say that SiteMinder's Channel Manager is highly effective in facilitating easy rate adjustments, improving distribution efficiency, and offering insightful analytics. Verified HotelTechReport reviews highlight its user-friendly interface, broad connectivity with OTAs, and the reliability in managing inventory and booking processes.

Large
93% (343)
#1 of 15

Large hotels say that SiteMinder's Channel Manager ranks highly in verified HotelTechReport reviews due to its ability to ensure real-time synchronization across OTAs, user-friendly interface, and broad platform connectivity. These features streamline operations and improve distribution efficiency.

Bed & Breakfast & Inns
92% (737)
#1 of 28

Bed-N-Breakfast hotels say that SiteMinder's Channel Manager excels in verified HotelTechReport reviews for its ease of use, real-time synchronization, and reduction in manual errors. These strengths streamline operations, save time, and enhance booking accuracy, crucial for Bed-N-Breakfast establishments.

Boutique Hotels
93% (1,118)
#1 of 27

Boutique hotels say that SiteMinder’s Channel Manager improves operations by offering real-time data syncing, easy-to-use interfaces, and strong customer support, as highlighted in verified HotelTechReport reviews. These attributes aid in reducing overbookings, streamlining tasks, and facilitating efficient inventory management crucial for Boutique settings.

Limited Service & Budget Hotels
93% (667)
#1 of 27

Limited-Service-Budget hotels say that SiteMinder's Channel Manager facilitates real-time updates, minimizes overbookings, and boasts ease of use, as illustrated by verified HotelTechReport reviews. These features are vital for Limited-Service-Budget properties seeking efficiency and reliable operations.

Europe
91% (614)
#1 of 25

Europe hotels say that SiteMinder's Channel Manager excels in integration, ease of use, and customer support, according to verified HotelTechReport reviews. European hotels appreciate its quick connectivity with OTAs, centralization of reservations, and rapid support resolutions, enhancing operational efficiency significantly.

Asia Pacific
95% (1,024)
#1 of 15

Ap hotels say that SiteMinder’s Channel Manager is valued for its real-time rate synchronization, broad OTA connectivity, and user-friendly interface, according to verified HotelTechReport reviews. These features streamline operations, reduce manual errors, and aid effective inventory management crucial for Ap hotels.

North America
88% (415)
#1 of 14

Na hotels say that Cloudbeds’ Channel Manager streamlines OTA connections, optimizes rates, and reduces overbooking risks, per verified HotelTechReport reviews. Noted strengths include seamless rate updates across platforms, ease of use for staff, and responsive customer service.

United States
87% (270)
#1 of 13

Us hotels say that Cloudbeds' Channel Manager, supported by verified HotelTechReport reviews, ranks highly due to its seamless OTA integration, user-friendly interface, and responsive customer support. These features significantly reduce overbooking risks and streamline property management tasks for Us hotels.

Italy
98% (80)
#1 of 10

It hotels say that Blastness's Channel Manager ranks highly in verified HotelTechReport reviews due to its intuitive design, ease of use, and seamless integration with CRM and PMS systems. These strengths facilitate efficient online distribution and enhance direct booking capabilities for It hotels.

India
97% (622)
#1 of 8

In hotels say that Yanolja Cloud Solution's Channel Manager excels due to user-friendliness, real-time OTA updates, and reliable customer support. According to verified HotelTechReport reviews, In hoteliers benefit greatly from efficient inventory syncing, reduced overbooking risks, and responsive support teams.

Full 2026 Channel Managers Survey Findings

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Viato Reviews Summary

4.7
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Viato is the #39 most trending product in the Channel Managers category (out of 149) and the #797 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Viato’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Viato Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Viato Reviews

Hotelier Rating

Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Small (2)

Country

  • Germany
    Germany
    (2)

Region

  • Europe
    Europe
    (2)
9

Reliable system with excellent support for daily hotel operations

Hotelier from 25-49 room Extended Stay & Serviced Apartment in Wolfsburg (Germany)

Verified
3 months ago
We use Viato for our hotel The Business Loft in Wolfsburg and are very satisfied with the system. The platform is well structured and makes it easy to manage multiple rate structures and booking channels while keeping a clear overview. What stands out the most is the support – fast, competent and solution-oriented. Especially during the s...
Country Germany
Hotelier
Small Hotel
10

Always ready and reliable

Purchasing and Revenue from 25-49 room Airport/Conference Hotel in SanktMargen (Germany)

Verified
8 months ago
The Viato team does everything possible to answer questions very quickly, offering solutions and developing alternative offers, and implementing them quickly. It was always a pleasure to experience their reliability, which is unusual in this market environment. We had unusual requests that were implemented; we hadn't expected this, and we w...
Country Germany
Purchasing and Revenue
Small Hotel
  • 1

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Expert Q&A and Partner Recommendations

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Viato Integrations

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Support

Unverified

Viato has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

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HT Score

0/100

Recommended

95%

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