The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Blue Pin International shines , with exclusive features like Payment & Authorizations and Hotel Website Check-in Portal.
MyStay shines in ease of use and customer support , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | From $400/mo |
| Verified Reviews | 0 | 43 |
After analyzing 43 verified reviews, Blue Pin International users most value its , while MyStay users highlight contactless check-in, guest experience, guest communication. Click any theme to see what reviewers say.
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Contactless Check-In
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Guest Experience
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Guest Communication
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Support and Continuous Improvement
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Customization Options
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Integration with PMS
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System Speed and Performance
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #5 15 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #6 10 reviews |
| Large (75-199 rooms) ▾ | — | #4 7 reviews |
| X-Large (200+ rooms) | — | #8 3 reviews |
By Property Type
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| Boutique ▾ | — | #5 12 reviews |
| Luxury ▾ | — | #4 11 reviews |
| Branded / Chain ▾ | — | #5 12 reviews |
| Extended Stay ▾ | — | #6 9 reviews |
By Region
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| North America | — | #7 3 reviews |
| Europe ▾ | — | #4 32 reviews |
| Asia Pacific | — | #6 2 reviews |
| Middle East | — | #4 2 reviews |
Choosing between Blue Pin GSR and MyStay Check-in hinges on your hotel’s specific needs and operational priorities. Both products address contactless check-in, but they do so with different focuses: Blue Pin emphasizes automation and integration with PMS, while MyStay centers on ease of use and guest communication. Your decision should consider which features align best with your hotel’s size, guest experience goals, and existing tech setup.
Blue Pin offers a broad suite of features but has no recent reviews or ratings. MyStay, with 40 recent reviews and a 98% likelihood to recommend, provides more current feedback, making it the more reliable option today. Do you want a solution backed by active user experiences?
Blue Pin GSR aims to solve staffing shortages and streamline guest communication with its self check-in and digital solutions, but it has no ratings or recent reviews to validate performance. MyStay checks in at a 5/5 overall rating with 40 reviews in the last six months, indicating current user satisfaction. While Blue Pin boasts numerous features, its lack of recent feedback makes it harder to gauge effectiveness now.
If your hotel needs a proven, highly-rated contactless check-in platform with active user validation, MyStay is the clearer choice. But if you seek a highly customizable, PMS-integrated system with extensive feature options, Blue Pin might still be worth considering—though its evaluation is limited without recent feedback.
If your hotel prioritizes ease of use, quick onboarding, and a platform with proven, recent user satisfaction, go with MyStay. Its review score of 4.91/5 for ease of use and nearly perfect customer support ratings make it ideal for properties seeking a straightforward implementation.
However, if your operation demands a highly customizable system with specific features like ID verification, multi-lingual support, and pre-arrival upselling, Blue Pin’s extensive feature list could be advantageous. Keep in mind, though, its lack of current reviews makes it harder to confirm performance today.
MyStay excels with a 4.91/5 ease of use rating based on 40 recent reviews, with hoteliers praising its simple interface and quick setup. Review quotes highlight how intuitive the system is, with many users noting a smooth onboarding process and seamless daily operation.
Blue Pin, on the other hand, has no ratings or recent reviews, leaving its ease of use unverified in today’s context. Given the available data, Edge: MyStay.
Blue Pin offers 16 exclusive features, including ID verification, hotel website check-in portals, and multi-lingual support. Its features focus heavily on automation, document scanning, and pre-arrival upselling, making it suitable for hotels seeking comprehensive customization.
MyStay provides 9 unique features like guest segmentation, multi-channel communication, and A/B testing for offers. Its strengths lie in targeted marketing, flexible communication channels, and online payment options, which help hotels upsell and personalize guest experiences.
Edge: Blue Pin, with more features and advanced options for automation and customization.
MyStay’s customer support scores are outstanding, with a 4.93/5 rating based on 40 recent reviews. Users frequently mention prompt, helpful support that facilitates quick onboarding and ongoing troubleshooting.
Blue Pin, lacking recent reviews, has no current support ratings or feedback to assess. Given the tangible support experience from MyStay, Edge: MyStay.
MyStay integrates with 30 verified partners, including major PMS and channel managers like Oracle Hospitality, WuBook, and Preno. These integrations cover a broad spectrum of hotel management tools, making it easier to embed within existing systems.
Blue Pin, with only 3 verified integrations, offers limited connectivity, primarily with Infor and Vingcard. While Blue Pin’s integrations are focused and valuable, MyStay’s greater partner network provides more flexibility.
Edge: MyStay, with significantly more integrations supporting diverse hotel tech stacks.
MyStay’s recent reviews reveal consistent high ratings, with a 4.91/5 ease of use score and a 9.8/10 NPS, reflecting strong current user satisfaction. Hoteliers appreciate its intuitive interface, quick setup, and support, especially in the current market.
Blue Pin has no recent reviews or ratings, leaving its current user sentiment unknown. Based on available data, Edge: MyStay.
Both products are priced at a base rate of $400, with no additional implementation fees or trial options. Since detailed pricing beyond the base is not provided, your choice should consider the value of features, support, and integration capabilities relative to your needs.
Not ideal if your hotel relies heavily on recent user feedback for decision-making, as Blue Pin lacks current reviews.
Not ideal if your hotel needs highly customizable features beyond standard contactless check-in and check-out.
Blue Pin focuses on advanced automation, extensive customization, and PMS integration, making it suitable for large or technologically sophisticated hotels. Its lack of current reviews makes assessing real-time performance difficult, especially for small or medium properties.
MyStay offers a highly-rated, straightforward solution with a strong focus on ease of use, guest communication, and integration. Its recent review activity and high satisfaction scores make it the safer choice for hotels wanting a reliable, well-supported contactless check-in platform.
For hotels valuing proven performance and active user feedback, MyStay clearly stands out. If your operation requires deep customization and automation, and you can verify Blue Pin’s capabilities through your own testing, it remains a contender.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $400/mo | From $400/mo |
According to HTR's product database, Blue Pin - GSR and MyStay Check in share 5 features. Here are the key differences — features one has that the other lacks.
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| Ancillary Product Merchandising | ||
| Automatic Translations | ||
| Device Agnostic | ||
| Easy Room Selection | ||
| Guest Segmentation & Targeting | ||
| ID Verification | ||
| Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) | ||
| Offer Templates Library | ||
| PCI Compliant | ||
| Pre-arrival Upselling & Upgrades | ||
| Room Upgrade Merchandising | ||
| Segmentation |
Showing top differences. 13 more features differ between these products.
Unique capabilities
What hoteliers love
Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates th... Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates the check-in process, allowing guests to complete it before arrival, and reducing physical contact. Users appreciate the ease of use and efficiency it brings to their operation.
Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival con... Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival convenience, imparting a feeling of personalized and attentive service. Hoteliers noticed higher guest satisfaction as a direct outcome.
Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, a... Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, and after their stay through automated messages. This feature enhances guest satisfaction by providing timely information and resolving queries promptly.
Where hoteliers push back
Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire... Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire more flexibility in adjusting texts, graphics, and automatic messaging formats to better suit their specific needs.
MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration... MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration helps hoteliers manage guest data and operations more effectively. However, some users did encounter occasional syncing issues between MyStay and their PMS.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Blue Pin - GSR and MyStay Check in share many core Contactless Check-in features, but each has unique capabilities. Blue Pin - GSR offers 3 verified integration partners, while MyStay Check in offers 30. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. MyStay Check in leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Blue Pin - GSR: No. MyStay Check in: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Blue Pin International has an HT Score of 0 and MyStay has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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