Bnovo PMS vs. Cloudbeds PMS:
Which Is Right for You?

The Decision

When evaluating property management systems (PMS), the key factors are ease of use, integration, support, and the ability to grow with your hotel. While Bnovo PMS by Bnovo offers basic tools and connectivity primarily in Europe, Cloudbeds PMS by Cloudbeds has established itself as the leading platform globally, with a broad feature set, extensive integrations, and a large user base. The difference in reviews and recent feedback clearly favors Cloudbeds; your decision should hinge on your hotel’s needs for scalability, support, and advanced features.

Is Bnovo PMS or Cloudbeds PMS Better for Hotels?

Both Bnovo and Cloudbeds aim to streamline hotel operations and simplify distribution. Bnovo’s strengths lie in its connectivity with sales channels in Europe and its localized Russian language knowledge base, but it struggles with stability and support, as highlighted by recent reviews citing server crashes and poor support. Cloudbeds, however, consistently receives praise for its reliability, ease of use, and broad feature set, supported by over 1,000 recent reviews. Does your hotel require a stable, scalable solution with strong support? If so, Cloudbeds is the stronger choice.

Cloudbeds PMS vs Bnovo PMS: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, scalable PMS with a proven track record and recent positive reviews, go with Cloudbeds. For smaller properties or those in Europe relying on basic channel connectivity and local language support, Bnovo might seem appealing—yet its low ratings and limited recent feedback make it less reliable long-term. For most hotels aiming for growth and operational efficiency, Cloudbeds’ extensive features and global presence make it the clear winner.

Is Bnovo PMS or Cloudbeds PMS Easier to Use?

Cloudbeds’ user interface is rated 4.61/5, with positive reviews emphasizing its intuitive dashboard, simple workflows, and mobile access. Bnovo, rated 3/5 for ease of use, has a more limited, less polished interface, with reviewers citing difficulties and bugs that hamper day-to-day operations. Staff adoption will be smoother with Cloudbeds’ modern, well-organized platform. Edge: Cloudbeds.

Which Has Better Features: Bnovo PMS or Cloudbeds PMS?

Cloudbeds offers 45 unique features, including a robust channel manager, real-time updates, online check-in, guest messaging, automated revenue management, and a mobile app—features Bnovo lacks entirely. Bnovo provides basic connectivity and capacity management but falls short in advanced tools, analytics, and automation. For a property looking to expand capabilities and automate workflows, Cloudbeds has the clear edge.

Which Has Better Customer Support: Bnovo PMS or Cloudbeds PMS?

Cloudbeds’ support scores 4.41/5, with recent reviews praising quick, helpful responses and reliable onboarding. Conversely, Bnovo’s customer support scores only 1.25/5, with reviews describing support as poor, slow, and lacking technical expertise during system outages. If support quality is crucial for your hotel’s smooth operation, Cloudbeds is the obvious choice.

Which Has More Integrations: Bnovo PMS or Cloudbeds PMS?

Cloudbeds boasts 190 verified integrations, including major OTAs, payment providers, property systems, and ancillary services, far surpassing Bnovo’s two verified partners. Its extensive marketplace allows properties to tailor the system to specific needs, whereas Bnovo’s limited integrations confine you to basic connectivity. Edge: Cloudbeds.

Which Do Hoteliers Rate Higher: Bnovo PMS or Cloudbeds PMS?

Cloudbeds’ recent reviews are overwhelmingly positive, with an average rating of 4.63/5 and 91% likelihood to recommend, especially among boutique and independent hotels. Bnovo’s ratings are significantly lower, at 2.25/5, with recent reviews highlighting instability and poor support. For a reliable, highly rated system, Cloudbeds is the clear favorite.

How Much Do Bnovo PMS and Cloudbeds PMS Cost?

Bnovo’s pricing details are unavailable, which suggests either a custom quote or limited transparency. Cloudbeds charges a base fee of $600/month without additional costs for integrations, making budgeting straightforward. Given the feature disparity, Cloudbeds’ pricing is justified by its extensive capabilities.

What Type of Hotel Should Use Bnovo PMS?

• Hotels that primarily operate in Europe and require basic channel connectivity.
• Small properties seeking an affordable, simple system.
• Teams comfortable with limited automation and support.
• Not ideal if you need stability, advanced features, or scalability.

What Type of Hotel Should Use Cloudbeds PMS?

• Hotels of all sizes seeking an all-in-one platform with automation.
• Properties aiming to expand distribution and revenue.
• Teams prioritizing reliable support and frequent updates.
• Not ideal if your hotel is very small or on a tight budget without growth plans.

Cloudbeds vs Bnovo: The Bottom Line for Hotels

Cloudbeds is a mature, feature-rich solution trusted worldwide, with recent reviews backing its reliability and support. It’s best suited for hotels that want a scalable, integrated system capable of handling growth, automation, and complex distribution needs.

Bnovo, while affordable and suitable for basic European operations, suffers from support issues and limited features, making it less ideal for hotels looking for stability and advanced capabilities. If your hotel prioritizes growth and efficiency, Cloudbeds is the recommended choice.

This detailed comparison should give your team a clear view of which PMS aligns with your hotel’s current needs and future ambitions. Cloudbeds’ extensive recent reviews, high ratings, and broad feature set make it the most dependable and scalable choice in 2024.