The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 108 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
BOCS GROUP OF COMPANIES shines .
Planet shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like On premise and Revenue management module.
Side-by-side ratings based on 108 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 108 |
After analyzing 108 verified reviews, BOCS GROUP OF COMPANIES users most value its , while Planet users highlight functionality and features, ease of use, multi-property management. Click any theme to see what reviewers say.
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Functionality and Features
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Ease of Use
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Multi-property Management
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Support Issues
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System Performance and Reliability
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | BOCS GROUP OF COMPANIES |
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| Small (10-24 rooms) ▾ | — | #27 32 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #15 50 reviews |
| Large (75-199 rooms) ▾ | — | #15 10 reviews |
| X-Large (200+ rooms) | — | #17 3 reviews |
By Property Type
| Segment | BOCS GROUP OF COMPANIES |
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| Boutique ▾ | — | #21 42 reviews |
| Luxury ▾ | — | #21 34 reviews |
| Branded / Chain ▾ | — | #17 33 reviews |
| Extended Stay ▾ | — | #20 9 reviews |
By Region
| Segment | BOCS GROUP OF COMPANIES |
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| North America ▾ | — | #29 6 reviews |
| Europe ▾ | — | #10 79 reviews |
| Middle East | — | #15 2 reviews |
Choosing a property management system (PMS) for your hotel involves balancing functionality, ease of use, support, and cost. Product A, BOCS GROUP OF COMPANIES, aims to serve real estate firms with a comprehensive management tool, but currently lacks publicly available ratings and reviews. Product B, protel PMS by Planet, is a well-established platform with a strong hotel-specific focus, boasting over 105 reviews and recent positive feedback. Given the review volume and recent user experiences, protel PMS is the more reliable choice for hoteliers seeking a dedicated, mature PMS solution.
Both products claim to streamline operational management, but their target audiences differ. BOCS GROUP OF COMPANIES appears primarily designed for property managers in real estate, with features like tenant feedback analysis and financial transactions, not specifically tailored for hospitality. Meanwhile, protel PMS is built explicitly for hotels, offering tools geared toward reservations, guest management, and revenue optimization. Does this difference in focus matter for your hotel’s needs?
The current reviews for BOCS GROUP OF COMPANIES are nonexistent, making it impossible to gauge real-world performance or user satisfaction. Conversely, protel PMS has over 105 reviews, with recent feedback highlighting its reliability, feature depth, and positive support experiences. This review volume and recency strongly suggest it is a more dependable option for hoteliers. Are you willing to take a risk on an unreviewed platform, or do you prefer a tested, user-rated system?
If your hotel requires a robust, hotel-specific PMS with extensive integrations, automation, and a well-developed feature set, protel PMS is the clear winner. It is suitable for hotels of all sizes looking for a trusted system that can handle complex operations and scale easily. However, if your hotel is in real estate management or rental property, and you need tools tailored to leasing, tenant interactions, and property financials, BOCS GROUP OF COMPANIES might be worth exploring despite its limited hotel-specific features and lack of recent reviews.
For hotel operators seeking proven reliability, detailed reporting, and a global support network, protel PMS's proven track record and recent positive reviews make it the top choice. Conversely, BOCS GROUP OF COMPANIES remains an untested candidate, with no available performance or user satisfaction data. Which of these profiles best matches your hotel's operational scope?
Based on available ratings, protel PMS scores around 4.12/5 for ease of use, with many users highlighting its intuitive interface, quick onboarding, and straightforward navigation. Support and onboarding are rated near 3.79/5, with recent reviews emphasizing helpfulness and responsiveness. In contrast, BOCS GROUP OF COMPANIES has no publicly available ratings or reviews to assess usability, making it impossible to determine which offers a better user experience.
Given the extensive feedback on protel's user-friendly interface and positive onboarding experiences, edge: protel PMS.
protel PMS offers a comprehensive suite of 46 features, including booking engine, revenue management, multi-lingual support, guest CRM, integrated payments, and real-time reporting. These tools are designed specifically for hotels, allowing for automation and efficiency across guest services and revenue streams. BOCS GROUP OF COMPANIES, on the other hand, provides no publicly listed features, indicating a likely focus on property management for real estate rather than hospitality.
With its extensive hotel-centric features and proven integration ecosystem, edge: protel PMS.
Protel PMS’s customer support scores 3.95/5, with reviews citing helpful, friendly, and responsive assistance, though some mention occasional delays. Recent reviews highlight the availability of 24/7 support with multilingual specialists. BOCS GROUP OF COMPANIES offers no available reviews or ratings for support or onboarding, rendering a comparison impossible.
Given the tangible support ratings and positive recent feedback, edge: protel PMS.
protel PMS boasts over 195 verified integrations, including popular hospitality systems like Innspire, Right Revenue, RevControl, and others, creating a flexible ecosystem. BOCS GROUP OF COMPANIES provides no listed integrations, suggesting limited connectivity options. Hotels relying on third-party tools or seeking a scalable, connected environment will find protel’s ecosystem more advantageous.
Edge: protel PMS.
With over 105 recent reviews, protel PMS has an average rating of 4.11/5, with many users praising its reliability, detailed functionalities, and positive customer service. Hotel segments like independent, boutique, and city center hotels rate it highly, often noting its ease of use and revenue features. BOCS GROUP OF COMPANIES has no reviews or ratings, making a comparison impossible.
Therefore, edge: protel PMS.
BOCs GROUP OF COMPANIES does not publicly disclose pricing details, which suggests custom quotes or complex pricing models. Conversely, protel PMS is priced at $500 monthly, with no free tier or trial, offering transparent, predictable costs for hotels.
If budget transparency is critical, protel’s clear pricing provides easier decision-making. Edge: protel PMS.
protel PMS, with its extensive reviews and proven hotel-specific features, stands as the most reliable choice for hoteliers. It offers a well-rounded, scalable system with a large ecosystem of integrations, positive recent support experiences, and a transparent pricing model.
BOCs GROUP OF COMPANIES, while potentially suitable for real estate management, lacks recent reviews, detailed features, or proven hospitality performance. For hotels seeking a mature, trusted PMS that enhances operational efficiency and guest experience, protel PMS is the clear winner.
If your hotel needs a dependable, hotel-focused PMS, choose protel. If your focus is property leasing or tenant management, BOCS GROUP OF COMPANIES might be worth exploring as a secondary option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| BOCS GROUP OF COMPANIES |
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| Starting Price | — | From $500/mo |
According to HTR's product database, BOCS GROUP OF COMPANIES and protel PMS (by Planet) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | BOCS GROUP OF COMPANIES |
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| Booking Engine | ||
| Cloud based | ||
| Multi-currency | ||
| Multi-lingual | ||
| On premise | ||
| Revenue management module |
Showing top differences. 34 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"It feels like a partnership, not a product. Our feedback is always heard and acted on. We’re working together for the shared goal of great guest service."
What hoteliers love
Users appreciate Protel's extensive features for managing single properties, with comprehensive tools for reporting, room plans, and rate management.... Users appreciate Protel's extensive features for managing single properties, with comprehensive tools for reporting, room plans, and rate management. However, many reviews expressed disappointment that a lot of these functionalities are incomplete, buggy, or missing entirely when dealing with more complex setups or multi-property environments. Custom reports and seamless integration with other tools are also highlighted as beneficial.
The user interface is generally praised for being intuitive and easy to navigate. Many users found Protel Air particularly user-friendly and noted the... The user interface is generally praised for being intuitive and easy to navigate. Many users found Protel Air particularly user-friendly and noted the efficiency in managing daily operations. However, certain updates have made certain functions more complex and less intuitive than before.
Protel's performance in catering to multi-property environments received mixed feedback. While some users praised its organizational tools and interfa... Protel's performance in catering to multi-property environments received mixed feedback. While some users praised its organizational tools and interfaces, many found the system frustratingly limited for multi-location setups, highlighting significant bugs and reduced functionalities.
Where hoteliers push back
Customer support is a consistent area of concern. Reviews mentioned long waiting times for support requests, lack of phone availability, and poor resp... Customer support is a consistent area of concern. Reviews mentioned long waiting times for support requests, lack of phone availability, and poor response times after the acquisition by Planet. Users recommend improving the speed and reliability of customer service.
Users are generally happy with the level of customization available in Protel, allowing them to adapt the system to better fit their specific needs. H... Users are generally happy with the level of customization available in Protel, allowing them to adapt the system to better fit their specific needs. However, this flexibility often comes at a high cost, and some required features are only available through paid custom development.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. BOCS GROUP OF COMPANIES and protel PMS (by Planet) share many core Property Management Systems features, but each has unique capabilities. BOCS GROUP OF COMPANIES offers 0 verified integration partners, while protel PMS (by Planet) offers 194. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. protel PMS (by Planet) leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
BOCS GROUP OF COMPANIES: No. protel PMS (by Planet): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. BOCS GROUP OF COMPANIES has an HT Score of 0 and Planet has 33. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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