The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 257 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
BookandLink shines in ease of use and ROI .
eviivo shines when it comes to support and on-boarding experience — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
Side-by-side ratings based on 257 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 1 | 256 |
After analyzing 257 verified reviews, BookandLink users most value its , while eviivo users highlight support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set. Click any theme to see what reviewers say.
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Support and on-boarding experience
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Ease of use and intuitive interface
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Comprehensive feature set
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Time-saving benefits
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Mobile functionality
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Technical and display issues
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Pricing and subscription
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #7 66 reviews |
| Mid-Size (25-74 rooms) ▾ | #32 1 reviews | #14 21 reviews |
| Large (75-199 rooms) ▾ | — | #13 5 reviews |
| X-Large (200+ rooms) | — | #14 2 reviews |
By Property Type
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| Boutique ▾ | #34 1 reviews | #9 38 reviews |
| Luxury ▾ | — | #8 42 reviews |
| Branded / Chain ▾ | #34 1 reviews | #9 24 reviews |
| Extended Stay ▾ | — | #6 25 reviews |
By Region
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| North America ▾ | — | #6 21 reviews |
| Europe ▾ | — | #3 194 reviews |
| Asia Pacific | #19 1 reviews | #25 1 reviews |
| Middle East | — | #20 2 reviews |
Choosing the right channel management software for your hotel hinges on your specific operational needs, property type, and growth ambitions. Both BookandLink’s Channelku and eviivo Suite™ CM aim to streamline your bookings, reduce overbookings, and expand your online reach, but they diverge significantly in features, market presence, and user experience. Your team must weigh recent reviews, integrations, and support quality to make an informed choice.
While BookandLink’s Channelku claims simplicity and a straightforward offering, eviivo Suite™ boasts a broader feature set and deeper market penetration, especially among vacation rentals and B&Bs. Which product aligns best with your hotel’s scale and growth plans?
BookandLink’s Channelku is designed as a simple, cloud-based platform with a focus on ease of use and integration for various property types, primarily targeting branded hotels. Its user reviews highlight its backend’s simplicity and its ability to synchronize availability and rates with minimal fuss, but it has only one recent review, indicating limited data and market reach.
In contrast, eviivo Suite™ CM offers a rich suite of features—15 unique functionalities like PMS connectivity, inventory management, multi-currency support, and analytics—that cater to small-to-mid-sized properties and vacation rentals. It has 231 reviews, with 25 in the last six months, attesting to its active, diverse user base and ongoing support improvements.
Given the limited recent data and reviews for BookandLink, eviivo’s larger, more recent review pool provides more confidence. Are you prepared to prioritize a product that is more established and feature-rich?
If your property needs a straightforward channel manager that is easy to set up and maintains basic synchronization, BookandLink might suffice — especially if you manage branded hotels with minimal complexity. Its limited features might be a drawback if you seek automation, detailed analytics, or multi-property management.
However, if your hotel, vacation rental, or B&B requires robust integrations, inventory controls, multi-currency management, and extensive OTA connectivity, eviivo Suite™ is the clear winner. Its 15 unique features support growth, automation, and detailed reporting, making it suitable for operators aiming to scale and optimize revenue.
For hoteliers with a focus on simplicity, BookandLink’s ease of use may be appealing. But for those prioritizing depth, versatility, and ongoing support, eviivo’s broader capabilities make it the better choice.
BookandLink’s Channelku receives a perfect 5/5 ease-of-use rating from its single recent review, emphasizing its user-friendly backend and straightforward interface. Its onboarding process is also rated 5/5, indicating minimal learning curve and quick adoption.
eviivo Suite™ scores a solid 4.65/5 for ease of use, with many reviews praising its intuitive navigation, especially for small property teams. Support and training are highly regarded, though some users mention mobile functionality could be improved.
Edge: BookandLink.
BookandLink offers a minimal set of features focused on basic channel synchronization, with no exclusive functionalities highlighted. Its simplicity can be advantageous for small hotels or chains seeking straightforward management.
eviivo Suite™ provides 15 exclusive features, including PMS connectivity, inventory management, multi-lingual support, analytics dashboards, and rate optimization tools. These capabilities enable more sophisticated operations, automation, and revenue management, making it a versatile platform.
Edge: eviivo.
BookandLink’s support scores a perfect 5/5, with reviews citing “responsive, helpful, and reliable” support staff. However, with only one review, this rating might reflect limited user feedback and support scale.
eviivo supports its users well, with a 4.78/5 rating, and reviews describe their support as “helpful, friendly, and quick,” especially during onboarding. Some users note that ongoing support could still improve, but overall, eviivo’s support has demonstrated consistent responsiveness.
Edge: BookandLink.
BookandLink has only one verified partner, Oracle Hospitality, indicating a very narrow integration scope. This limits its ability to connect with a wide range of booking engines, PMS, or payment systems.
eviivo, with 32 verified partners, offers extensive integrations, including popular PMS systems, OTAs, payment gateways, and other third-party tools like Tripadvisor, Hotelchamp, and D-Edge. Its broader integration ecosystem supports more complex and scalable operations.
Edge: eviivo.
BookandLink has a single recent review, giving no specific star rating but praising its backend usability. Its limited review count makes it difficult to assess overall satisfaction.
eviivo, with 231 reviews and recent positive feedback, holds an overall rating of 85.37, with many users from vacation rentals and B&B segments praising its automation, visibility, and support. Its recent reviews reinforce its reputation as a reliable, feature-rich platform.
Edge: eviivo.
BookandLink’s pricing is not publicly disclosed, and it appears to follow a custom quote model, potentially making it more suitable for larger or enterprise clients.
eviivo charges a base price of $700, with no free tier or trial, but many users find the investment justified by its extensive features and support. Its payment model is straightforward, with no hidden fees or per-room charges.
Given the lack of transparent pricing for BookandLink, eviivo’s predictable cost structure offers better budget planning.
The core difference lies in complexity and market reach: BookandLink aims for simplicity, while eviivo offers a comprehensive, feature-rich platform. If your hotel needs quick, hassle-free synchronization with minimal fuss, BookandLink may serve you — but expect limited capabilities.
For hotels aiming for growth, automation, and detailed management, eviivo Suite™ is the superior choice. Its extensive features, integrations, and recent positive reviews make it the clear leader for operators with ambitions to scale.
If you value a straightforward setup and fewer features, BookandLink could work— but for most hotels looking to expand and optimize revenue, eviivo is the smarter investment.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $700/mo |
According to HTR's product database, BOOKANDLINK Channelku and eviivo Suite™ CM share 0 features. Here are the key differences — features one has that the other lacks.
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| 2-way real time integrations | ||
| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| PMS connectivity | ||
| Support for Weekly & Monthly Rates | ||
| Yield Rules |
Showing top differences. 3 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
Ranks higher for
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. BOOKANDLINK Channelku and eviivo Suite™ CM share many core Channel Managers features, but each has unique capabilities. BOOKANDLINK Channelku offers 1 verified integration partners, while eviivo Suite™ CM offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. BOOKANDLINK Channelku leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
BOOKANDLINK Channelku: No. eviivo Suite™ CM: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. BookandLink has an HT Score of 0 and eviivo has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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