Booking Ninjas vs. eviivo Suite™ PMS:
Which Is Right for You?

The Decision

Choosing between Booking Ninjas and eviivo Suite™ PMS hinges on the specific needs of your hotel. Both aim to streamline property management and booking operations, but their approaches and strengths differ significantly. Booking Ninjas targets vacation rental managers and property owners with a focus on scalable, customizable solutions, while eviivo Suite™ caters to a broad range of hospitality providers, especially independent hotels and B&Bs, with more comprehensive features and support. Which one aligns better with your operational goals?

Is Booking Ninjas or eviivo Suite™ Better for Hotels?

Booking Ninjas offers a flexible, cloud-based property management platform tailored for rental managers, homeowners, and enterprises, emphasizing customization and scalability. It’s designed to handle complex property portfolios, automate workflows, and provide real-time analytics, making it ideal for those with diverse property types and high operational complexity.

In contrast, eviivo Suite™ is a comprehensive, all-in-one booking and PMS platform trusted by over 28,000 properties worldwide, including hotels, B&Bs, and vacation rentals. It boasts extensive integrations with major OTAs, a built-in booking engine, and AI-powered guest messaging, focusing on ease of use and broad market reach.

Both products aim to simplify your operations, but their target audiences and core functionalities diverge. Does your team need a highly customizable platform with enterprise-grade options, or a more streamlined, ready-to-go system with strong OTA connectivity?

Booking Ninjas vs eviivo Suite™: Which Should Your Hotel Choose?

If your hotel manages a large, diverse property portfolio or requires tailored automation and integrations, Booking Ninjas is the better fit. Its platform is designed for rental managers and corporate leasing, offering scalable solutions that can be customized to your specific workflows.

If your hotel needs a proven, user-friendly PMS with extensive OTA integrations, centralized management, and strong guest communication tools, eviivo Suite™ is the clear choice. Its broad adoption and recent positive reviews highlight its reliability for independent hotels, B&Bs, and small to medium-sized properties.

For hoteliers seeking flexibility and customization, Booking Ninjas is preferable. For those prioritizing ease of use, integrated booking channels, and customer support, eviivo Suite™ stands out.

Is Booking Ninjas or eviivo Suite™ Easier to Use?

eviivo Suite™ earns a high ease-of-use rating of 4.43/5, backed by recent reviews praising its intuitive interface, smooth onboarding, and mobile app. Support staff are highly rated at 4.42/5, with users highlighting quick, helpful responses that ease the learning curve.

Booking Ninjas, however, scores a 0/5 on ease of use—its interface and onboarding are not rated or reviewed, making it difficult to assess its user-friendliness. Given the limited recent feedback and zero reviews, confidence in its usability is low.

Edge: eviivo Suite™.

Which Has Better Features: Booking Ninjas or eviivo Suite™?

eviivo Suite™ offers a robust set of 51 features, including a channel manager, revenue management, payment processing, booking engine, guest CRM, automated messaging, mobile app, and digital registration. These tools cover nearly every operational aspect, reducing manual tasks and enhancing guest experience.

Booking Ninjas, on the other hand, provides no additional features beyond its core property management functions, making it a more limited solution. Its focus is on customization rather than breadth of features.

Edge: eviivo Suite™.

Which Has Better Customer Support: Booking Ninjas or eviivo Suite™?

eviivo's customer support scores 4.42/5, with reviews frequently praising responsiveness and helpfulness, especially during onboarding. Hoteliers appreciate the dedicated support team, which helps them maximize platform capabilities, leading to smoother implementations.

Booking Ninjas has no recent reviews or ratings available, making it impossible to assess support quality. Its lack of user feedback suggests it is not as reliable or well-supported as eviivo.

Edge: eviivo Suite™.

Which Has More Integrations: Booking Ninjas or eviivo Suite™?

eviivo boasts 32 verified integrations with major OTAs, payment gateways, and other tools, including Expedia, Booking.com, Airbnb, and Google Hotel Ads. This extensive network ensures your property can reach wider audiences without manual updates.

Booking Ninjas has no verified integrations listed, limiting its connectivity and increasing manual work for your team. Without integrations, managing your online presence and reservations becomes more cumbersome.

Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: Booking Ninjas or eviivo Suite™?

eviivo Suite™ has a significantly higher overall rating of 0.93/5 from 191 reviews, with recent feedback emphasizing its ease of use, features, and support. Hotels of various sizes, especially independent properties and B&Bs, frequently recommend it for operational efficiency and growth.

Booking Ninjas has no recent reviews or ratings, reflecting a lack of user feedback to establish trust or satisfaction. The absence of reviews diminishes confidence in its performance and support.

Edge: eviivo Suite™.

How Much Do Booking Ninjas and eviivo Suite™ Cost?

Booking Ninjas does not publicly list pricing or offer a trial, suggesting it may be a custom quote or less transparent. This can complicate budgeting and comparison.

eviivo Suite™ costs $700 per month, with no free tier or trial announced. Its transparent pricing makes it easier for your team to evaluate ROI and budget accordingly.

What Type of Hotel Should Use Booking Ninjas?

• Hotels or property managers managing a diverse portfolio with complex automation needs.
• Teams requiring extensive customization and tailored workflows.
• Enterprises seeking scalable solutions that adapt to growth.
• Vacation rental operators needing flexible management tools.

Not ideal if your hotel prefers an out-of-the-box, user-friendly platform with strong OTA integrations and support.

What Type of Hotel Should Use eviivo Suite™?

• Small to medium-sized hotels, B&Bs, and inns seeking a full-featured PMS.
• Properties looking for extensive OTA connectivity and automation.
• Hotels prioritizing guest communication and centralized management.
• Operators wanting reliable, well-supported software with recent positive reviews.

Not ideal if your hotel requires highly customized solutions or enterprise-specific features not available in eviivo.

The Bottom Line for Hotels

Booking Ninjas offers a highly customizable PMS suited for large portfolios and enterprise clients, especially those needing specific workflows and automation. Its lack of recent reviews and features makes it less appealing for hotels seeking proven, user-friendly solutions.

eviivo Suite™ provides a comprehensive, easy-to-use platform with extensive integrations and strong support, ideal for independent hotels, B&Bs, and small-to-medium properties. Its high review scores and recent positive feedback make it the safer, more assured choice.

If you prioritize a ready-to-go, well-supported system that connects with major OTAs and enhances guest communication, eviivo is the way to go. For bespoke, scalable management tailored to complex property portfolios, Booking Ninjas could be worth considering, but beware of limited recent feedback.