The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 254 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
BookingWhizz shines in ease of use and customer support .
dailypoint™ shines when it comes to support services .
Side-by-side ratings based on 254 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $400/mo | From $600/mo |
| Verified Reviews | 30 | 224 |
After analyzing 254 verified reviews, BookingWhizz users most value its upsell revenue, whatsapp automation, e-mail marketing, while dailypoint™ users highlight support services, campaign automation, profile engine. Click any theme to see what reviewers say.
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Upsell Revenue
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Support Services
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WhatsApp Automation
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Campaign Automation
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E-mail Marketing
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Profile Engine
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Integration and Customization
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Email Marketing
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Reporting
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Customization Complexity
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Mobile App Development
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System Performance
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How each product ranks among Hotel CRM & Email Marketing vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #12 6 reviews | #5 25 reviews |
| Mid-Size (25-74 rooms) ▾ | #16 12 reviews | #2 149 reviews |
| Large (75-199 rooms) ▾ | #8 11 reviews | #3 34 reviews |
| X-Large (200+ rooms) ▾ | #27 0 reviews | #5 12 reviews |
By Property Type
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| Boutique ▾ | #17 8 reviews | #2 106 reviews |
| Luxury ▾ | #11 17 reviews | #1 133 reviews |
| Branded / Chain ▾ | #9 27 reviews | #1 71 reviews |
| Extended Stay ▾ | #7 5 reviews | #4 13 reviews |
By Region
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| North America | #26 0 reviews | #20 1 reviews |
| Europe ▾ | #17 4 reviews | #3 195 reviews |
| Asia Pacific ▾ | — | #5 7 reviews |
| Middle East ▾ | #1 26 reviews | #2 15 reviews |
Choosing between BookingWhizz CRM and Loyalty and dailypoint™ 360° – Central Data Management hinges on your hotel’s specific needs for guest data management, automation, and marketing capabilities. Both platforms aim to enhance guest engagement and revenue but approach these goals differently, with BookingWhizz focusing on CRM & email marketing, and dailypoint emphasizing data centralization and comprehensive guest profiles. Your decision should consider your hotel’s size, segment, technical infrastructure, and growth ambitions.
BookingWhizz scores significantly higher in recent reviews, with 12 reviews in the last six months compared to dailypoint’s 149, making its data more current. Which features and support approach align best with your team’s priorities?
BookingWhizz and dailypoint™ both serve hotel CRM and marketing but diverge sharply in approach. BookingWhizz emphasizes automation of guest communication, upselling, and loyalty through an integrated platform that includes WhatsApp messaging, email marketing, and a booking engine. dailypoint™, on the other hand, acts as a data hub, collecting and merging guest data from over 200 systems to build detailed profiles for targeted marketing and operations.
BookingWhizz’s strengths lie in its user-friendly interface and innovative communication tools, while dailypoint™ offers a more robust data management backbone. Your hotel needs to decide whether seamless communication or extensive data integration is more critical.
If your hotel has a small to medium-sized operation focused on direct guest engagement, upselling, and loyalty programs, BookingWhizz is likely the better fit. Its highly rated email and WhatsApp integrations, ease of use, and recent reviews averaging 4.53/5 position it as a strong, user-friendly choice.
Conversely, if your hotel requires a centralized guest data system capable of integrating with numerous systems, managing complex segmentation, and supporting large-scale personalization, dailypoint™ is preferable. Its extensive integration ecosystem and proven scalability—used by major brands—make it ideal for hotels with sophisticated data needs and larger portfolios.
BookingWhizz’s UI scores a 4.97/5, with many reviews praising its intuitiveness and straightforward onboarding process. Users mention that their staff find it simple to understand and operate, and onboarding typically takes a few days with positive feedback about support.
dailypoint™ scores 4.15/5, with some users describing its interface as complex and less intuitive, particularly when customizing reports or navigating system speed. Support is rated slightly lower, with reviews noting that system complexity can hinder quick adoption.
Edge: BookingWhizz.
BookingWhizz offers a comprehensive suite of features, including guest communication via WhatsApp, tiered loyalty programs, an integrated booking engine, chatbots, and customer journey automation—totaling more than 28 unique features. It focuses on guest engagement touchpoints and revenue growth.
dailypoint™ provides a broader data management platform, with core strengths in guest profiling, data cleansing, and extensive integrations. It consolidates data from over 200 systems, creating a highly detailed guest profile and supporting advanced segmentation.
Edge: BookingWhizz, for its targeted marketing, automation, and communication features.
BookingWhizz’s support scores 4.93/5, with reviews emphasizing quick issue resolution, helpful onboarding, and a proactive support team. Hoteliers describe their support as “very efficient,” especially during onboarding and troubleshooting.
dailypoint™ scores 4.51/5, with reviews indicating responsive support but also mentioning occasional delays and challenges due to system complexity. Some users note that support is good but could be faster, especially when dealing with technical integrations.
Edge: BookingWhizz.
dailypoint™ boasts over 59 verified integrations, including PMS, POS, booking engines, WiFi, CRM tools, and more—covering a wide ecosystem that supports large, multi-system hotel setups. Its open API facilitates extensive customization, making it suitable for complex operational environments.
BookingWhizz has only 2 verified partners, including Simplotel and its own platform, focusing on core integrations like PMS and social media. Its ecosystem is narrower but sufficient for smaller hotels prioritizing guest communication and upselling.
Edge: dailypoint™.
BookingWhizz’s recent reviews, with 12 in the last six months, show an overall rating of 4.53/5, with hoteliers praising its ease of use and support. It resonates well with small and mid-sized hotels looking for straightforward CRM and marketing tools.
dailypoint™ has 149 reviews with an overall rating of 4.54/5, mostly from larger hotels and brands, often highlighting its powerful data capabilities but noting complexity and slower system responses. Smaller hotels may find it more than they need.
Edge: BookingWhizz.
BookingWhizz’s base price is $400 per month with no trial or implementation fees, making it accessible for small to medium hotels. Pricing appears straightforward, with no hidden charges.
dailypoint™ costs $600 per month, with no free trial or implementation fee. Its higher price reflects its enterprise-level features and extensive integrations, suited for larger operations investing in data management.
Not ideal if your hotel requires extensive data centralization from multiple systems or complex segmentation.
Not ideal if your hotel prefers a simple, straightforward CRM or has limited IT infrastructure needs.
BookingWhizz and dailypoint™ serve different hotel segments effectively. BookingWhizz excels in guest engagement, automation, and ease of use, making it a strong choice for smaller hotels focused on direct revenue growth.
dailypoint™ offers a comprehensive data management environment, ideal for larger hotels or brands needing deep insights, extensive integrations, and scalable personalization. Its more complex interface and higher cost reflect its enterprise focus.
If your hotel is small to mid-sized, looking for quick wins in upselling and guest communication, BookingWhizz is the clear pick. For larger hotels or brands with complex data ecosystems, dailypoint™ provides unmatched depth and integration.
Hotel CRM & Email Marketing pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $400/mo | From $600/mo |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"So, as you think about investing in Digital Hospitality, don‘t forget to think about what it might cost not to!"
No published case study for this goal yet.
"We work with dailypoint because the integration between the Booking Manager module and our PMS works really well."
No published case study for this goal yet.
"The decisive factor for selecting dailypoint was their wide experience in customer loyalty programs, their high standards in GDPR as well as their ability to connect partner system..."
What hoteliers love
Users frequently mention BookingWhizz CRM's impact on increasing upsell revenue, facilitated by dynamic room upgrades and the promotion of ancillary s... Users frequently mention BookingWhizz CRM's impact on increasing upsell revenue, facilitated by dynamic room upgrades and the promotion of ancillary services, largely driven by automated communication channels. Many reviewers claim significant increases in revenue since implementing the platform.
BookingWhizz's WhatsApp automation stands out as a key feature, allowing hotels to engage guests effortlessly and increase upsell revenue. Many review... BookingWhizz's WhatsApp automation stands out as a key feature, allowing hotels to engage guests effortlessly and increase upsell revenue. Many reviews specifically highlight the ease and effectiveness of promoting services and room upgrades via this channel, resulting in substantial revenue growth.
The e-mail marketing module is praised for its user-friendly drag-and-drop editor, ability to create responsive templates, and insightful analytics. H... The e-mail marketing module is praised for its user-friendly drag-and-drop editor, ability to create responsive templates, and insightful analytics. Hotels appreciate the platform’s capability to personalize and schedule targeted email campaigns, enhancing customer engagement.
Where hoteliers push back
Some users suggest that reports could be more detailed and robust. Enhancements in this area can help identify further opportunities for upselling and... Some users suggest that reports could be more detailed and robust. Enhancements in this area can help identify further opportunities for upselling and market targeting more effectively.
A recurring suggestion is the development of a dedicated mobile app for easier on-the-go access to manage CRM and email marketing activities. This add... A recurring suggestion is the development of a dedicated mobile app for easier on-the-go access to manage CRM and email marketing activities. This addition could further improve the overall usability of the platform.
Ranks higher for
What hoteliers love
While customer support is generally well-received for its responsiveness and effectiveness, some users mention the high cost of support services compa... While customer support is generally well-received for its responsiveness and effectiveness, some users mention the high cost of support services compared to other providers as a downside.
There's positive feedback on Dailypoint's automation features, particularly in setting up targeted group-specific and automated campaigns, streamlinin... There's positive feedback on Dailypoint's automation features, particularly in setting up targeted group-specific and automated campaigns, streamlining marketing efforts, and improving workflow efficiency.
Users value the Profile Engine for its ability to generate relevant guest interests from multiple sources, leading to enriched guest profiles. This fe... Users value the Profile Engine for its ability to generate relevant guest interests from multiple sources, leading to enriched guest profiles. This feature aids in precise guest segmentation and engagement, offering a strategic advantage in personalized marketing initiatives.
Where hoteliers push back
While offering extensive features, customization is noted as complex, with some users finding it challenging to tailor specific reports to their needs... While offering extensive features, customization is noted as complex, with some users finding it challenging to tailor specific reports to their needs. This indicates an area for potential improvement to enhance user experience.
There are mentions of system slowness during navigation, suggesting that improving speed could enhance overall user satisfaction and efficiency.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. BookingWhizz CRM and Loyalty and dailypoint™ 360° – Central Data Management share many core Hotel CRM & Email Marketing features, but each has unique capabilities. BookingWhizz CRM and Loyalty offers 2 verified integration partners, while dailypoint™ 360° – Central Data Management offers 59. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. BookingWhizz CRM and Loyalty leads in ease of use at 5.0/5 vs 4.3/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
BookingWhizz CRM and Loyalty: No. dailypoint™ 360° – Central Data Management: No. Neither product currently offers a free tier. Most Hotel CRM & Email Marketing vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. BookingWhizz has an HT Score of 18 and dailypoint™ has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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