The hospitality CRM that turns guest data into revenue.
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BookingWhizz CRM and Loyalty
4.8 (30 REVIEWS)
HT Score
18 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
BookingWhizz CRM and Loyalty
Ranked 15 (out of 75) in Hotel CRM & Email Marketing
Loyalty-powered CRM and Booking Engine, with AI PriceMatch
96% recommended by 19 hotels
BookingWhizz has 0 reviews from United States so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of BookingWhizz’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like BookingWhizz CRM & E-mail Marketing for its ability to significantly increase upsell revenue through room upgrades, ancillary services, and loyalty programs, all facilitated via innovative WhatsApp automation. They appreciate its comprehensive CRM functionalities, efficient e-mail marketing, and seamless integration with existing systems. However, some users suggest improvements in reporting, mobile app development, and user interface design to further enhance user experience.
What Types of Hotels BookingWhizz is Popular For
Size
6 | Small (10-49 room)
7 | Mid-Sized (50-99 room)
16 | Large (100-499 room)
Country
24 | Saudi Arabia
3 | United Kingdom
2 | United Arab Emirates
1 | Ireland
Type
27 | Branded Hotels
17 | Luxury Hotels
10 | Limited Service & Budget Hotels
9 | Airport/Conference Hotels
8 | Boutique Hotels
6 | Bed & Breakfast & Inns
5 | City Center Hotels
5 | Extended Stay & Serviced Apartments
2 | Resorts
1 | Vacation Rentals & Villas
Region
26 | Middle East
4 | Europe
Category
30 | Hotel CRM & Email Marketing
Didn’t find what you were looking for?
What is BookingWhizz?
Founded in 2012 | Headquarters in United Kingdom | 36 employees
BookingWhizz CRM and Loyalty is a loyalty-powered CRM and booking engine for independent hotels and hotel groups. It helps manage guest profiles, points and perks, and automate personalized WhatsApp and email journeys before, during and after the stay. The platform supports upselling room upgrades and ancillary services, strengthens guest retention, and drives more direct bookings. It also includes AI-powered PriceMatch and integrates with existing hotel systems.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of BookingWhizz products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
BookingWhizz Reviews Analyzed: 30
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
BookingWhizz Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by BookingWhizz
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
BookingWhizz's Provided Description:
"BookingWhizz is a Loyalty-powered CRM and Booking Engine, with AI-powered PriceMatch, for independent hotels and hotel groups. One guest profile runs points and perks, upselling and the WhatsApp and email Journey before, during and after the stay. Trusted by 1,200+ hotels in 40+ countries, with 230+ integrations and live in 48 hours. Founded 2012, London. Obsessed with your direct bookings."
FAQs
BookingWhizz CRM and Loyalty Alternatives
Not sure if BookingWhizz is right for your hotel? Here are similar Hotel CRM & Email Marketing vendors that could be a good fit for your hotel:
Capabilities
Why Loyalty Matters
Why Loyalty Matters
Retention is cheaper than acquisition.
Features
Marketing Automation
4/5 features
Template Builder
4/5 features
Guest Profiles
4/5 features
Segmentation
4/5 features
Privacy & Compliance
4/5 features
Data Management
4/5 features
Feedback & Surveys
4/5 features
Available Add-ons & Modules
AI PriceMatch Booking Engine
Booking Engine
The booking engine runs on the hotel's own domain, and every BookingWhizz module attaches to it. AI-powered PriceMatch checks rates in real time across all major OTAs to keep the direct price competitive. Members sign in to see their points and perks at the same price as the OTAs, earn points and pay with points at checkout. Corporate and travel agent logins are built in. Part of 230+ integrations.
WhatsApp Journey before, during and after the stay
Guest Messaging Software
Automated WhatsApp and email messages triggered by the booking data from the PMS: confirmation, pre-arrival with bookable extras, online check-in, in-stay requests and post-stay offers to come back. Every reply lands on one guest profile, so the next stay is personal and booked direct. Members see their tier and points in every message.
Upselling before and during the stay
Upselling Software
Guests add room upgrades, dining, spa and experiences before and during the stay, in the hotel's own brand, paying by card or with points. Offers are picked from the guest profile and sent through the WhatsApp Journey and email, so the right extra reaches the right guest at the right moment. Each choice posts to the reservation where the PMS connection is configured.
Booking Booster website popups
Direct Booking Tools
Banners and pop-up overlays on the hotel's own website that turn browsers into direct bookers: live social proof, a PriceMatch strip showing the direct rate matches the OTA and what members earn, an exit-intent offer to join and earn points, and abandoned booking recovery on the guest's consented channel. Content and targeting are set by the hotel. An add-on to WhizzCRM.
WhizzAds for Google Hotel Ads and metasearch
Hotel Metasearch Management Software
Google Hotel Ads and metasearch managed for the hotel: bids, budgets and reporting across Google, Bing, Trivago, Tripadvisor and Kayak. Traffic lands on the hotel's own booking engine, where members are recognised and direct booking wins on perks at the same price as the OTAs. Invoiced separately from the platform.
Q2 '26 Hotel CRM & Email Marketing Survey Insights
Is BookingWhizz a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 12
Small
94%
(101)
Smart Host GmbH is the top alternative to BookingWhizz among small hotels on HotelTechReport. Reviewers point to its pre-stay and post-stay emails, which pull out guest wishes before arrival and keep follow-up personal after departure.
#1
of 21
Mid-sized
95%
(166)
Profitroom is the top alternative to BookingWhizz among mid-sized hotels on HotelTechReport. Hoteliers point to fast, polished stay offers in CRM, plus the ability to combine offers and send them to guests in less than a minute.
#2
of 15
Large
92%
(44)
dailypoint™ is the top alternative to BookingWhizz among Large properties on HotelTechReport. Reviewers point to its centralized guest profiles and data cleansing, including merging double profiles, so teams can keep guest history, preferences, and communication in one place.
Small
94%
(101)
#1
of 12
Smart Host GmbH is the top alternative to BookingWhizz among small hotels on HotelTechReport. Reviewers point to its pre-stay and post-stay emails, which pull out guest wishes before arrival and keep follow-up personal after departure.
Mid-sized
95%
(166)
#1
of 21
Profitroom is the top alternative to BookingWhizz among mid-sized hotels on HotelTechReport. Hoteliers point to fast, polished stay offers in CRM, plus the ability to combine offers and send them to guests in less than a minute.
Large
92%
(44)
#2
of 15
dailypoint™ is the top alternative to BookingWhizz among Large properties on HotelTechReport. Reviewers point to its centralized guest profiles and data cleansing, including merging double profiles, so teams can keep guest history, preferences, and communication in one place.
Rank
Hotel type
Popular alternatives
#1
of 20
Luxury Hotels
88%
(136)
dailypoint™ is the top alternative to BookingWhizz among Luxury on HotelTechReport. Hoteliers point to its guest profile segmentation, which lets them target newsletters and pre and post stay emails by guest interests and booking details.
#1
of 9
Extended Stay & Serviced Apartments
95%
(41)
Profitroom is the top alternative to BookingWhizz among extended-stay serviced apartments on HotelTechReport. Hoteliers point to its offer builder that compresses an offer into a single message with booking links, plus fast newsletter and guest communication workflows.
#1
of 14
Limited Service & Budget Hotels
95%
(59)
Bookboost is the top alternative to BookingWhizz among limited-service budget hotels on HotelTechReport. Hoteliers point to its one inbox for messages and emails from multiple channels, plus saved template answers and conversation assignment for day-to-day front desk work.
Luxury Hotels
88%
(136)
#1
of 20
dailypoint™ is the top alternative to BookingWhizz among Luxury on HotelTechReport. Hoteliers point to its guest profile segmentation, which lets them target newsletters and pre and post stay emails by guest interests and booking details.
Extended Stay & Serviced Apartments
95%
(41)
#1
of 9
Profitroom is the top alternative to BookingWhizz among extended-stay serviced apartments on HotelTechReport. Hoteliers point to its offer builder that compresses an offer into a single message with booking links, plus fast newsletter and guest communication workflows.
Limited Service & Budget Hotels
95%
(59)
#1
of 14
Bookboost is the top alternative to BookingWhizz among limited-service budget hotels on HotelTechReport. Hoteliers point to its one inbox for messages and emails from multiple channels, plus saved template answers and conversation assignment for day-to-day front desk work.
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What you'll get
Full rankings
Access complete rankings based on verified reviews from real hoteliers to make informed decisions.
AI summaries and insights
Get AI-powered summaries of reviews and key differences to save hours of research time.
Price quote comparisons
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Free tech stack audit
Analyze your current hotel tech stack to identify gaps, redundancies, and optimization opportunities.
Free AI-Powered Report
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BookingWhizz Reviews Summary
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
4.9/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, BookingWhizz CRM and Loyalty is the #51 most trending product in the Hotel CRM & Email Marketing category (out of 75) and the #1837 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBookingWhizz’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
BookingWhizz Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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No matching results
Compare BookingWhizz to Top Alternatives
Bring your guests back with Smart Host - from Data to Regulars
The Peak of Hotel CRM & Marketing – Know Every Guest. Personalize Every Touchpoint.
Want to find out if BookingWhizz is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
9
BookingWhizz CRM & E-mail Marketing: A Five-Star Business Transformation
Revenue & Operations from 100 to 199 room Branded Hotel in Riyadh (Saudi Arabia)
Verified
3 years ago
BookingWhizz CRM & E-mail Marketing has been an absolute game-changer for our business. From managing customer relationships to executing targeted email marketing campaigns, this platform has proven itself as an essential tool for our success.
User-Friendly Interface: The user interface is exceptionally intuitive, making it easy for our te...
Saudi Arabia
Saudi Arabia
Revenue & Operations
Large Hotel
10
Very easy to use and totally automated
Director from 200 to 499 room Branded Hotel in Al Majmaah (Saudi Arabia)
Verified
4 years ago
The implementation was really easy and it works perfectly with our PMS System, we have never had any problems with the system. I also really like the support we get from their team.They are very helpful and have always new ideas how to improve our sales.
Saudi Arabia
Saudi Arabia
Director
Large Hotel
10
Simple yet effective
Senior Manager from 25-49 room Branded Hotel in Jeddah (Saudi Arabia)
Verified
4 years ago
it is easy to use, connectivity is working fine, statistic give, fast and nothing to add on here. Thanks for the tool
Saudi Arabia
Saudi Arabia
Senior Manager
Small Hotel
10
Great Experience
Revenue Manager from 75-99 room Boutique in Riyadh (Saudi Arabia)
Verified
4 years ago
Each time we had a problem they solved it very quickly. Very professional, special thank you to their support team. They always offer more fonctionalities.
Saudi Arabia
Saudi Arabia
Revenue Manager
Mid-Sized Hotel
10
Great WhatsApp Feature
Revenue Executive from 75-99 room Boutique in Riyadh (Saudi Arabia)
Verified
4 years ago
I am a big proponent of their WhatsApp feature which has helped us increase our customer reach, revenue and guest satisfaction.
Saudi Arabia
Saudi Arabia
Revenue Executive
Mid-Sized Hotel
10
Great Guest Engagement & Upselling Too
Revenue Specialist from 25-49 room Branded Hotel in Tabouk (Saudi Arabia)
Verified
4 years ago
Great tool for upselling. BookingWhizz CRM has helped us promote our services which in turn has helped increasing our revenue. It's a great tool to centralise guest data and use it for e-mail marketing.
Saudi Arabia
Saudi Arabia
Revenue Specialist
Small Hotel
9
Increased our revenue
Reservations Manager from 75-99 room Boutique in Riyadh (Saudi Arabia)
Verified
4 years ago
Thanks to their CRM, we have increased our sale of ancillarys in many of our hotels. The fact that the guest can book these extras before arrival has also taken some work out of our reception team. Great work team BookingWhizz!
Saudi Arabia
Saudi Arabia
Reservations Manager
Mid-Sized Hotel
10
Powerful Upselling Tool
Director Sales from 100 to 199 room Branded Hotel in Al Khobar (Saudi Arabia)
Verified
4 years ago
- Straight Forward implementation process - Quick integration to the PMS - Intuitive environment - Wonderful user experience - Effective upselling - Great Account Management team - Reasonable pricing
Saudi Arabia
Saudi Arabia
Director Sales
Large Hotel
9
BookingWhizz CRM is great
Executive Director from 200 to 499 room Bed & Breakfast & Inn in Riyadh (Saudi Arabia)
Verified
4 years ago
BookingWhizz CRM is a great upselling tool. We have used a few of the systems before but none can be compared to this one as far as the conversion rate goes, it's probably due to their integration with WhatsApp which makes it easier to upsell our services.
Saudi Arabia
Saudi Arabia
Executive Director
Large Hotel
9
Great Tool for Ancillary Revenue
Cluster Sales Manager from 200 to 499 room Branded Hotel in Riyadh (Saudi Arabia)
Verified
4 years ago
This system keeps us connected with our guests and growing our services through their dynamic room upgrades and upselling options. Love the WhatsApp dashboard.
Saudi Arabia
Saudi Arabia
Cluster Sales Manager
Large Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
BookingWhizz hasn’t been recommended by any experts or partners yet
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Support
Unverified
BookingWhizz has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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