BookingWhizz CRM and Loyalty

Ranked 6 (out of 57) in Hotel CRM & Email Marketing

Hotel CRM & Email Marketing

Hospitality CRM and loyalty software by BookingWhizz.

Ratings Snapshot

Certificate of Excellence
Read 30 reviews
97%
Recommend
HTR Score icon
HT SCORE
81 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #6 out of 57 in Hotel CRM & Email Marketing

Ease of Use
5.0/5
ROI
4.9/5
Implementation
4.8/5
Customer Support
4.9/5
Verified Customer Support

BookingWhizz’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Hotels 23 verified reviews
    97%
  • Luxury Hotels 13 verified reviews
    98%
  • City Center Hotels 3 verified reviews
    87%
  • Bed & Breakfast & Inns 2 verified reviews
    90%
  • Limited Service & Budget Hotels 2 verified reviews
    100%
  • Resorts 2 verified reviews
    100%
  • Boutiques 2 verified reviews
    95%
  • Hostels 1 verified reviews
    100%
  • Vacation Rentals & Villas 1 verified reviews
    100%

BookingWhizz CRM and Loyalty Overview

BookingWhizz CRM and Loyalty Overview

BookingWhizz helps your hotel in attracting more guests since their sign up. The services offered here give enhanced guest experiences and help the hotel in making future decisions regarding plans, packages, and travel accommodations. All towards achieving a new level of customer satisfaction and trust. Our CRM comes with a Unique Loyalty Program custom built based on your business needs. BookingW...

About BookingWhizz View website

Founded in 2009 | Headquarters in United Kingdom | 36 employees

Booking Whizz is a booking technology and online marketing firm focused exclusively on the hotel industry. The company with headquarters in London, was establis...

Product Modules
WhatsApp Automation Hotel CRM & Email Marketing
INCLUDED
Automate Guest Journey (Pre-stay, In-stay & Post-stay) on the most popular messaging service WhatsApp.
Dynamic Room Upgrade Hotel CRM & Email Marketing
INCLUDED
Connect channel manager with CRM and offer guest dynamic room upgrades.
Loyalty For Independent Properties Loyalty Programs for Independents
INCLUDED
Offer Tiers, Points or Reward based Loyalty Porgrame. Totally customizable for your requirments. Connects with 100+ PMS systems.
Email Automation Hotel CRM & Email Marketing
INCLUDED
Automate Guest Journey (Pre-stay, In-stay & Post-stay) through Email communication on CRM.
Automated Guest Feedback's Guest Surveys & Feedback
INCLUDED
Automate and collect Guest reviews post check-in and check-out phase.
Communicate with Guest Through WhatsApp Business Guest Messaging Software
INCLUDED
Integrated CRM with WhatApp API that allows hoteliers to communicate effectively with guest before, during and after their stay.
Automated Upselling through CRM Upselling Software
INCLUDED
Send automated communications (pre-stay, In-stay & post-stay) via WhatsApp & Email to your guest. As a result, Hoteliers can achieve guaranteed ROI.
Contactless Check-in Contactless Check-in
INCLUDED
Send automated communications to guest and encourage them to fill contact less check-in before they arrive at the property.
Booking Engine Booking Engine
INCLUDED
Intelligence Booking Engine that’s built right into your Hotel Website. Because travelers are online more than ever — and they expect more from your hotel digital experience. Drive website traffic and quick results with the power of BookingWhizz booking engine equipped with our intelligent booking booster tools, tailored for the needs of all Hoteliers.
Flash Sale Deals Direct Booking Tools
INCLUDED

Integrates with

  • Property Management Systems
  • Central Reservations Systems
  • Channel Managers
Browse integrations (4 verified)

What customers love about BookingWhizz CRM and Loyalty

Like 97% recommend

General Manager

BW CRM is one of the more innovative CRM providers we've seen. Aimed at the small & big hoteliers, the platform has a range of add-ons. With these, it can evolve into one of the best CRM out there. -Outstanding email i...

Director of Marketing & Comms

* Upselling options * Whatsapp marketing * Customer data * Easy to use, especially for operation team * Very supportive team, open for new ideas of the clients

Marketing Manager

From the first time a guest contacts the hotel to maintaining ties after check-out, BookingWhizz CRM has become a key element in improving our guest communication and satisfaction. WhatsApp Business Integration offered b...

Capability to communicate with the guest throughout the journey via email and WhatsApp. It has a good interface and easy to use tools.

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Expert Q&A and Partner Recommendations

Recommend empty

BookingWhizz hasn’t been recommended by any experts or partners yet

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Recommended by

Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Clients & references

References & testimonials

Testimonial avatar
Everything looks fresh and new, reviving the interests of our returning guests and creating an engaging page to land on for our new customers. We have also registered increased revenue.
Linda Bennett Revenue Manager at the Waterford Marina Hotel
Testimonial avatar
Our experience with Hotel Ads has been very positive – great ratios, great yield. They are a key component to reducing our distribution costs.
Shaikh Javed Hotel Manager at the Victoria Station Hotel

Featured partners

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Case studies

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BookingWhizz doesn’t have any case studies available

Awards & Certifications

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BookingWhizz doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
VERIFIED MARKETS
  • Saudi Arabia
  • United Kingdom
  • United Arab Emirates
  • France
  • Ireland

30 Verified BookingWhizz Reviews

Likelihood to Recommend
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November 16, 2022

BookingWhizz CRM and Loyalty Review: Great Guest Engagement & Upselling Too

Revenue Specialist from Luxury Hotels in Tabuk (Saudi Arabia)

Recommend 10/10
Full blue star
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What do you like most?

Great tool for upselling. BookingWhizz CRM has helped us promote our services which in turn has helped increasing our revenue. It's a great tool to centralise guest data and use it for e-mail marketing.

What do you dislike or think could be improved?

The e-mail marketing module can be improve by introducing more filters that will allow the hotels to pin point the exact segments they want to target. Overall it's a great product

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 16, 2022

BookingWhizz CRM and Loyalty Review: Great WhatsApp Feature

Revenue Executive from Luxury Hotels in Riyadh (Saudi Arabia)

Recommend 10/10
Full blue star
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What do you like most?

I am a big proponent of their WhatsApp feature which has helped us increase our customer reach, revenue and guest satisfaction.

What do you dislike or think could be improved?

I don't feel there is a need to improve or add anything to the functionality at the moment. Design and UI however can be improved.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 16, 2022

BookingWhizz CRM and Loyalty Review: Great Experience

Revenue Manager from Luxury Hotels in Riyadh (Saudi Arabia)

Recommend 10/10
Full blue star
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What do you like most?

Each time we had a problem they solved it very quickly. Very professional, special thank you to their support team. They always offer more fonctionalities.

What do you dislike or think could be improved?

For the moment none. The experience is very interesting, it is only the beginning. Can't wait to see more with our winter hotels.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 16, 2022

BookingWhizz CRM and Loyalty Review: Simple yet effective

Senior Manager from Luxury Hotels in Jeddah (Saudi Arabia)

Recommend 10/10
Full blue star
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What do you like most?

it is easy to use, connectivity is working fine, statistic give, fast and nothing to add on here. Thanks for the tool

What do you dislike or think could be improved?

I dont know anything to add, for me it is fine and easy to handle as an operator. Thank you

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 16, 2022

BookingWhizz CRM and Loyalty Review: Very easy to use and totally automated

Director from Luxury Hotels in Riyadh (Saudi Arabia)

Recommend 10/10
Full blue star
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What do you like most?

The implementation was really easy and it works perfectly with our PMS System, we have never had any problems with the system. I also really like the support we get from their team.They are very helpful a...

What do you dislike or think could be improved?

I do not have anything here. Till now we do not have any problems with the system, nor with working together with their team.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 14, 2022

BookingWhizz CRM and Loyalty Review: Great Opportunity to generate revenue from MOD

Revenue Manager from City Center Hotels in Sharjah (United Arab Emirates)

Recommend 8/10
Full blue star
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What do you like most?

Email Marketing Campaign, Guest Interaction, Further enhancement is required on CRM, MORE authentic data, Analytics, Over all speed quite slow

What do you dislike or think could be improved?

1- More Coordination with partners and prompt response from Tech Team 2- More diversity 3- Payment link for the services

Customer Support
3
Ease of Use
4
Value for money
4
Implementation
3

Pricing

Freemium (hotel can trial for free)
60 day trial

Recent News & Content

Recent articles

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Recent press releases

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Resources & reports

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Popular BookingWhizz CRM and Loyalty Integrations

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Hotelogix is robust cloud based property management system designed to simplify hotel operations, increase market reach, drive more bookings and maximize revenue. Hotelogix provides solutions for both independent and group properties and is trusted by hoteliers in 100+ countries.

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