The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Bookster shines .
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $900/mo |
| Verified Reviews | 0 | 104 |
After analyzing 104 verified reviews, Bookster users most value its , while myCloud Hospitality PMS users highlight support team, user-friendliness, integration with otas. Click any theme to see what reviewers say.
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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System Slowness
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Bookster |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #14 67 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #19 29 reviews |
| Large (75-199 rooms) | — | #27 3 reviews |
| X-Large (200+ rooms) | — | #34 1 reviews |
By Property Type
| Segment | Bookster |
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| Boutique ▾ | — | #16 48 reviews |
| Luxury ▾ | — | #14 49 reviews |
| Branded / Chain ▾ | — | #12 35 reviews |
| Extended Stay | — | #36 2 reviews |
By Region
| Segment | Bookster |
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|---|---|---|
| North America | — | #41 1 reviews |
| Europe | — | #50 0 reviews |
| Asia Pacific ▾ | — | #7 93 reviews |
| Middle East | — | #19 1 reviews |
Choosing the right property management system (PMS) can dramatically impact your hotel’s operations, guest experience, and revenue. Bookster by Bookster is a relatively obscure platform with no recent reviews or measurable ratings, making it challenging to assess real-world performance. In contrast, the myCloud Hospitality PMS boasts 95 reviews, a high overall rating of 4.81/5, and recent feedback from 3 reviews in the last six months. Based on these metrics, myCloud’s proven track record makes it the clear leader for hoteliers seeking reliability.
Both solutions aim to streamline hotel management, but their adoption, feature set, and reputation diverge sharply. Bookster’s lack of reviews and limited global presence stand in stark contrast to myCloud’s widespread use across multiple continents and extensive integrations. This comparison highlights that myCloud is the more viable option for hoteliers prioritizing proven performance and customer satisfaction.
So, which system aligns best with your hotel’s needs—an untested platform or a thoroughly reviewed one? Let’s explore their differences in detail.
Bookster claims to facilitate vacation rental management with guest reviews and analytics, but it offers no recent user reviews, no ratings, and no active support data. Its lack of a visible customer base or regional presence raises questions about its stability and scalability. Conversely, myCloud Hospitality PMS has a robust presence with 95 reviews, a recent surge of 3 reviews in the past six months, and a 4.81/5 rating, reflecting widespread satisfaction.
While Bookster’s ideal user might be small-scale operators willing to experiment with unverified software, the absence of recent feedback makes it difficult to trust its ongoing support or feature development. myCloud, on the other hand, is well-established, trusted globally, and continuously refined based on user feedback. Are you comfortable risking your hotel’s operations on an unproven platform?
If your hotel needs a reliable, feature-rich platform with proven performance, go with myCloud Hospitality PMS. It is suitable for small to medium-sized hotels and chains seeking automation, integrations, and detailed reporting. If your focus is on vacation rentals or niche properties without the need for extensive integrations, you might consider Bookster, though its lack of recent reviews diminishes confidence.
For hoteliers prioritizing integrations with OTAs, automation, and scalability, myCloud’s 29 verified partners and comprehensive feature set make it the better choice. If simplicity and untested solutions are acceptable, then Bookster could be an experimental option—though the risks are high.
myCloud Hospitality PMS boasts a 4.79/5 ease of use rating based on 95 reviews, with users praising its intuitive interface, smooth workflows, and detailed reports. Reviewers highlight its user-friendly design, quick staff onboarding, and seamless daily operations, though some wish for a dedicated mobile app.
Bookster, with zero reviews and ratings, offers no concrete data on user experience. The absence of feedback suggests it has not gained significant adoption or user trust. When ease of use is critical, especially for staff training and daily management, myCloud’s extensive positive reviews clearly favor it.
Edge: myCloud Hospitality PMS.
Bookster offers no documented features, making comparison impossible. In contrast, myCloud Hospitality PMS provides a suite of 59 features, including multi-currency, multi-lingual support, channel management, revenue management, integrated CRS, booking engine, mobile app, automated night audits, guest CRM, digital registration, task management, and more.
This extensive feature set addresses nearly every operational need for modern hotels and chains. Without any features listed for Bookster, myCloud’s 59 features give it a decisive advantage.
Edge: myCloud Hospitality PMS.
With no recent reviews or support ratings, Bookster’s customer service quality remains unknown. Its minimal presence and lack of user feedback suggest limited support options or a small, unverified customer base.
myCloud Hospitality PMS, however, has a customer support rating of 4.83/5 based on 95 reviews, with users describing quick responses, helpful staff, and proactive assistance. Positive support experiences are crucial for resolving issues promptly and maintaining operations smoothly.
Edge: myCloud Hospitality PMS.
Bookster offers no verified integrations or partner data, implying it may have limited or no third-party connections. Conversely, myCloud Hospitality PMS features 29 verified partners, including popular solutions like Sage, Lybra Tech, Experience Hotel, and SiteMinder.
This extensive ecosystem allows hoteliers to connect their PMS with revenue management, channel distribution, payment processing, and more, creating a unified operational environment. myCloud’s integrations significantly enhance flexibility and scalability.
Edge: myCloud Hospitality PMS.
With zero reviews, Bookster has no ratings to assess. myCloud Hospitality PMS’s 95 reviews and a 4.81/5 overall rating indicate high satisfaction among diverse hotel segments, from independent boutique hotels to resorts.
Recent reviews emphasize the platform’s ease of use, support quality, and operational impact. The high volume and recency of reviews make myCloud the clear favorite among hoteliers.
Edge: myCloud Hospitality PMS.
Bookster’s pricing details are unavailable, and it appears to lack a trial or clear fee structure. myCloud Hospitality PMS charges $900 upfront, with no mention of additional monthly fees, and does not offer a free trial.
While the price might seem high for small hotels, its comprehensive features and support justify the investment. Without transparent info for Bookster, cost comparison favors myCloud.
Not ideal if your hotel values proven performance, seamless integrations, or professional support.
Not ideal if your hotel prefers a simple, less feature-intensive system or has very limited digital infrastructure.
The core difference is clear: Bookster is an unreviewed, untested platform with no recent data, while myCloud Hospitality PMS is a well-reviewed, globally used solution with proven features. If you value reliability, customer support, and extensive integrations, myCloud is the obvious choice.
Choose Bookster only if you are willing to test a product with no recent user feedback and minimal proven track record. For operational certainty and growth, myCloud Hospitality PMS offers the stability and features your hotel needs.
If your hotel demands a trusted, comprehensive system with recent positive reviews and a broad ecosystem, myCloud is the recommended solution. Only consider Bookster if you are exploring options with no immediate operational impact and are comfortable with higher risk.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Bookster |
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| Starting Price | — | From $900/mo |
According to HTR's product database, Bookster and myCloud Hospitality PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Bookster |
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| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Bookster and myCloud Hospitality PMS share many core Property Management Systems features, but each has unique capabilities. Bookster offers 0 verified integration partners, while myCloud Hospitality PMS offers 29. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Bookster: No. myCloud Hospitality PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Bookster has an HT Score of 0 and myCloud Hospitality PMS has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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