The complete cloud hospitality platform
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myCloud Hospitality PMS
4.5 (87 REVIEWS)
Ranked 26 (out of 316) in Property Management Systems
mycloud is a hospitality IT platform helping hoteliers manage their properties anywhere, anytime and over any device. mycloud not only help hoteliers manage their property in a better way but also helps them optimize revenues and improve guest services and hotel reputation.
90% recommended by 70 hotels
Bell - AI powered product analyst
I analyzed all of myCloud Hospitality PMS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like mycloud PMS for its robust cloud-based capabilities, easy integration with OTAs and other tools, and detailed reporting features. It significantly improves operational efficiency, enhances guest satisfaction, and boosts revenue by streamlining various tasks seamlessly. However, some users note the need for a mobile app and occasional system slowness due to internet dependency. Overall, it offers a comprehensive and innovative solution tailored to the needs of modern hospitality businesses.
Support
Supportive
Hoteliers often praise the customer support associated with myCloud Hospitality PMS, noting its availability through multiple channels such as chat, phone, and email. They highlight the responsiveness of the support team, appreciating prompt resolutions to their issues. The expertise of the staff is also a key point, with hoteliers acknowledging the knowledgeable and effective assistance they receive. Additionally, support is commended for easing the onboarding process, making setup and training for new users straightforward and less cumbersome. Overall, hoteliers find the provided resources, including FAQs and documentation, beneficial in assisting their operations efficiently.
Director of Revenue
12 months ago
Verified
... We dont have any issues, incase we encounter or get stuck in the system, they have a support team and the response time has been quick, and the solutions provided are satisfactory. ...
See full reviewIT MANAGER
10 months ago
Verified
... As, I mentioned on all matters were handled professionally, but I am sure that there is always room for improvement. ...
See full reviewASST ACCOUNTS MANAGER
9 months ago
Verified
... They’re constantly working on upgrades and improvements. Perhaps an app for the backend, instead of having to log in and use the web from your phone. ...
See full reviewFront office manager
8 months ago
Verified
... One of the best PMS. Software and very supportive team ...
See full reviewOperational Manager
4 months ago
Verified
... Its perfect, nothing much to improve. Its fast enough so that no customer is waiting for a closure. We are looking forward for any future improvements. ...
See full reviewOperational Manager
4 months ago
Verified
... It's very user friendly and team is loving it. Very well recommended to anyone looking for a day to day solutions. ...
See full reviewAssistant Manager It
4 months ago
Verified
... This Software Like Easily User Friendly nice team Work modeleverthing good cloud basic working very eassliy working implemtaion Team Very good ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the automation in myCloud Hospitality PMS, noting its ability to streamline operations effectively. Automation features such as billing and reporting are specifically praised for reducing manual tasks and minimizing errors. Users appreciate how these automated processes enhance overall efficiency, ensuring that services are delivered swiftly without keeping customers waiting. Additionally, the implementation team is commended for seamlessly integrating these automation tools, making the system user-friendly and reducing the need for extensive training.
Operational Manager
4 months ago
Verified
... Its perfect, nothing much to improve. Its fast enough so that no customer is waiting for a closure. We are looking forward for any future improvements. ...
See full reviewAssistant Manager It
4 months ago
Verified
... This Software Like Easily User Friendly nice team Work modeleverthing good cloud basic working very eassliy working implemtaion Team Very good ...
See full reviewIntegrations
Connected
Hoteliers often note that myCloud Hospitality PMS provides seamless and highly reliable integrations with various critical systems, including feedback, channel manager, revenue manager, and Power BI. These integrations are straightforward to set up, allowing users to efficiently tailor them to meet specific operational needs. There are no significant syncing issues reported, indicating a consistent and dependable integration performance. This extensive range of integrations facilitates enhanced overall system functionality and user experience.
IT MANAGER
10 months ago
Verified
... I personally like the easy to use interface, Managing rates is very easy and it's synchronization with booking.com and agoda etc is seamless, and the support service is outstanding. ...
See full reviewIT MANAGER
10 months ago
Verified
... I personally like the easy to use interface, Managing rates is very easy and it's synchronization with booking.com and agoda etc is seamless, and the support service is outstanding. ...
See full reviewIT MANAGER
10 months ago
Verified
... I personally like the easy to use interface, Managing rates is very easy and it's synchronization with booking.com and agoda etc is seamless, and the support service is outstanding. ...
See full reviewASST ACCOUNTS MANAGER
9 months ago
Verified
... I personally recommend this software to other hotels. mycloud PMS customer support is top notch, and the subscription cost is as fair as you're going to find. Many 3rd party API and interfaces ...
See full reviewASST ACCOUNTS MANAGER
9 months ago
Verified
... I personally recommend this software to other hotels. mycloud PMS customer support is top notch, and the subscription cost is as fair as you're going to find. Many 3rd party API and interfaces ...
See full reviewASST ACCOUNTS MANAGER
9 months ago
Verified
... I personally recommend this software to other hotels. mycloud PMS customer support is top notch, and the subscription cost is as fair as you're going to find. Many 3rd party API and interfaces available to sync ...
See full reviewAGM
3 months ago
Verified
... Despite being on cloud the system is fast and user has lot of short cuts and quick access menu browse various pages and options. The interface with various systems like feedback, channel manager, rev ...
See full reviewAGM
3 months ago
Verified
... Despite being on cloud the system is fast and user has lot of short cuts and quick access menu browse various pages and options. The interface with various systems like feedback, channel manager, rev ...
See full reviewValue
Balanced
Hoteliers often highlight the impressive value for money provided by myCloud Hospitality PMS. They appreciate the user-friendly nature of the system, emphasizing that it delivers significant benefits relative to its cost. Users note that the system's intuitive interface and comprehensive features justify the investment, making it a recommended choice for daily operations. Additionally, the fast performance ensures efficient service delivery without customer delays, further enhancing the perceived value. The ability to keep pace with business needs while offering clarity in its pricing and features against competitors makes it an attractive proposition for hoteliers.
Reservation and Revenue Executive
12 months ago
Verified
... Mycloud helped us get detailed insights of our Hotel to make a better, more informed decision. Our team is now more efficient at work and dedicated. Account Manager Ms. Amanpreet is also very helpful ...
See full reviewOperations Manager
12 months ago
Verified
... An Excellent All-In-One PMS Platform ...
See full reviewIT MANAGER
10 months ago
Verified
... I personally like the easy to use interface, Managing rates is very easy and it's synchronization with booking.com and agoda etc is seamless, and the support service is outstanding. ...
See full reviewFront office manager
8 months ago
Verified
... Nothing negative that I can think of right now. mycloud property management system takes care of all our business requirements. ...
See full reviewOperational Manager
4 months ago
Verified
... It's very user friendly and team is loving it. Very well recommended to anyone looking for a day to day solutions. ...
See full reviewOperational Manager
4 months ago
Verified
... It's very user friendly and team is loving it. Very well recommended to anyone looking for a day to day solutions. ...
See full reviewOperational Manager
4 months ago
Verified
... Its perfect, nothing much to improve. Its fast enough so that no customer is waiting for a closure. We are looking forward for any future improvements. ...
See full reviewIT MAnager
3 months ago
Verified
... myCloud PMS system is by far the most user-friendly and advanced one out there! The interface is intuitive and easy to navigate, making it accessible for users of all skill levels. The range of ...
See full reviewFunctionality
Balanced
Hoteliers often highlight the impressive functionality of the myCloud Hospitality PMS. They appreciate the software's user-friendly and advanced nature, noting its intuitive interface that simplifies navigation for users of all skill levels. The system is reliable, with core features effectively handling key tasks like booking and reporting. Hoteliers commend its scalability, supporting growth across more users or properties, and the completeness of its features, which cater comprehensively to their needs. Additionally, myCloud PMS excels in automating tasks such as billing and reporting, enhancing operational efficiency. Users also value the adaptability of the workflows, templates, or dashboards, enabling customization to fit specific business requirements. Furthermore, insights and reporting capabilities are praised for being actionable and easy to interpret, while the global features support multiple languages and currencies, accommodating a diverse user base.
Operations Manager
12 months ago
Verified
... My time spent working with mycloud software has been really positive. Our team's productivity and cooperation have both greatly benefited from this. Because of its intuitive design and abundance of ...
See full reviewOperations Manager
12 months ago
Verified
... My time spent working with mycloud software has been really positive. Our team's productivity and cooperation have both greatly benefited from this. Because of its intuitive design and abundance of useful features ...
See full reviewASST ACCOUNTS MANAGER
9 months ago
Verified
... They’re constantly working on upgrades and improvements. Perhaps an app for the backend, instead of having to log in and use the web from your phone. ...
See full reviewASST ACCOUNTS MANAGER
9 months ago
Verified
... A Complete Hotel Property Management Software ...
See full reviewASST ACCOUNTS MANAGER
9 months ago
Verified
... I personally recommend this software to other hotels. mycloud PMS customer support is top notch, and the subscription cost is as fair as you're going to find. Many 3rd party API and interfaces available to sync with this system, make it very ...
See full reviewASST ACCOUNTS MANAGER
9 months ago
Verified
... They’re constantly working on upgrades and improvements. Perhaps an app for the backend, instead of having to log in and use the web from your phone. ...
See full reviewAccounts Manager
9 months ago
Verified
... I can use this PMS anytime, anywhere and I can login and check occupancy ...
See full reviewAccounts Manager
9 months ago
Verified
... I can use this PMS anytime, anywhere and I can login and check occupancy ...
See full reviewAccounts Manager
9 months ago
Verified
... It is great that hotel system takes no space on computer and that we can access the system using internet from anywhere in the World. There are some important and advanced reports. Account Manager ...
See full reviewAccounts Manager
9 months ago
Verified
... I can use this PMS anytime, anywhere and I can login and check occupancy ...
See full reviewAccounts Manager
9 months ago
Verified
... I can use this PMS anytime, anywhere and I can login and check occupancy ...
See full reviewAccounts Manager
9 months ago
Verified
... It is great that hotel system takes no space on computer and that we can access the system using internet from anywhere in the World. There are some important and advanced reports. Account Manager ...
See full reviewAccounts Manager
9 months ago
Verified
... It is great that hotel system takes no space on computer and that we can access the system using internet from anywhere in the World. There are some important and advanced reports. Account Manager ...
See full reviewFront office manager
8 months ago
Verified
... The support we get from them when encountering with any issue is 10 out of 10, they go the extra mile to make sure everything works fine for you and your Hotel. ...
See full reviewOperational Manager
4 months ago
Verified
... It's very user friendly and team is loving it. Very well recommended to anyone looking for a day to day solutions. ...
See full reviewAssistant Manager It
4 months ago
Verified
... This Software Like Easily User Friendly nice team Work modeleverthing good cloud basic working very eassliy working implemtaion Team Very good ...
See full reviewAssistant Manager It
4 months ago
Verified
... This Software Like Easily User Friendly nice team Work modeleverthing good cloud basic working very eassliy working implemtaion Team Very good ...
See full reviewAssistant Manager It
4 months ago
Verified
... This Software Like Easily User Friendly nice team Work modeleverthing good cloud basic working very eassliy working implemtaion Team Very good ...
See full reviewAssistant Manager It
4 months ago
Verified
... Mycloud is an incredibly easy-to-use software, but there is always room to grow and improve. One suggestion to further enhance your service would be to work on the user interface. Although already ...
See full reviewAssistant Manager It
4 months ago
Verified
... This Software Like Easily User Friendly nice team Work modeleverthing good cloud basic working very eassliy working implemtaion Team Very good ...
See full reviewAGM
3 months ago
Verified
... So far the system is working fine, interface with platforms like STR, whatsapp will ease the daily operations. Mobile app or QR login for the guest to do check-in and check-out will be added ...
See full reviewIT MAnager
3 months ago
Verified
... myCloud PMS system is by far the most user-friendly and advanced one out there! The interface is intuitive and easy to navigate, making it accessible for users of all skill levels. The range of ...
See full reviewUser Interface
Intuitive
Hoteliers often praise the user interface of myCloud Hospitality PMS for its ease of navigation, noting that menus and features are easy to find and use. The design is described as modern, professional, and visually appealing. Users appreciate the quick responsiveness of the interface, highlighting that it performs efficiently with minimal lag. The clarity of information presented is also commended, with data, graphs, and key details being laid out in an understandable format. Overall, the interface is deemed intuitive for first-time users, minimizing the need for extensive training.
ASST ACCOUNTS MANAGER
9 months ago
Verified
... They’re constantly working on upgrades and improvements. Perhaps an app for the backend, instead of having to log in and use the web from your phone. ...
See full reviewASST ACCOUNTS MANAGER
9 months ago
Verified
... They’re constantly working on upgrades and improvements. Perhaps an app for the backend, instead of having to log in and use the web from your phone. ...
See full reviewASST ACCOUNTS MANAGER
9 months ago
Verified
... They’re constantly working on upgrades and improvements. Perhaps an app for the backend, instead of having to log in and use the web from your phone. ...
See full reviewASST ACCOUNTS MANAGER
9 months ago
Verified
... They’re constantly working on upgrades and improvements. Perhaps an app for the backend, instead of having to log in and use the web from your phone. ...
See full reviewFront office manager
8 months ago
Verified
... Nothing negative that I can think of right now. mycloud property management system takes care of all our business requirements. ...
See full reviewAGM
3 months ago
Verified
... Despite being on cloud the system is fast and user has lot of short cuts and quick access menu browse various pages and options. The interface with various systems like feedback, channel manager, rev ...
See full reviewWhat Types of Hotels myCloud Hospitality PMS is Popular For
Size
15 | Large (75-199 room)
51 | Medium (25-74 room)
17 | Small (10-24 room)
3 | X-Large (200+ room)
1 | X-Small (1-9 room)
Country
80 | India
2 | Thailand
1 | Canada
1 | Chile
1 | United Arab Emirates
Type
25 | Bed & Breakfast & Inns
42 | Boutiques
26 | Branded Hotels
20 | City Center Hotels
26 | Airport/Conference Hotels
2 | Extended Stay & Serviced Apartments
1 | Hostels
21 | Limited Service & Budget Hotels
44 | Luxury Hotels
1 | Motels
34 | Resorts
2 | RV Parks & Campgrounds
1 | Vacation Rentals & Villas
Region
1 | North America
82 | Asia Pacific
1 | Middle East
1 | South America
Category
87 | Property Management Systems
Didn’t find what you were looking for?
myCloud Hospitality PMS Alternatives
Not sure if myCloud Hospitality PMS is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Comprehensive Digital Cloud Hotel Management System
Comprehensive Digital Cloud Hotel Management System
Our modern Hotel Management System is a comprehensive, digital solution designed to streamline operations across all hotel departments. From reservations and front desk management to housekeeping, billing, and reporting, it offers seamless integration and automation, improving efficiency and guest satisfaction. Trusted by hotels worldwide, our system ensures real-time data access, supports multi-property management, and is scalable to fit any property size. Experience a global standard of hospitality management with cutting-edge technology.
Single Hospitality Technology Platform
Single Hospitality Technology Platform
Looking for a modern, all-in-one hotel solution? Our cloud-based platform delivers seamless technology across every department—front desk, housekeeping, F&B, and more. Streamline operations, reduce costs, and boost revenue effortlessly. With real-time data and automation, you’ll spend less time on admin and more on enhancing guest experiences. Transform your hotel’s efficiency and profitability with our cutting-edge solution!
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Spa
Recommended by
Achievements
This vendor's trending score is rising, myCloud Hospitality PMS is the #20 most trending product in the Property Management Systems category (out of 316) and the #390 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moremyCloud Hospitality PMS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Get an Instant Price Estimate
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Compare myCloud Hospitality PMS to Top Alternatives
The complete cloud hospitality platform
Powerful. Intuitive. Unified. One platform to run your property.
OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation
Hotelier Rating
Hoteliers like mycloud PMS for its robust cloud-based capabilities, easy integration with OTAs and other tools, and detailed reporting features. It significantly improves operational efficiency, enhances guest satisfaction, and boosts revenue by streamlining various tasks seamlessly. However, some users note the need for a mobile app and occasional system slowness due to internet dependency. Overall, it offers a comprehensive and innovative solution tailored to the needs of modern hospitality businesses.
AI-generated from the text of customer reviews
Looking for specific info?
Real-Time Data and forecast report
IT MAnager from 25-49 room Branded Hotel in Kolhapur (India)
User Friendly
AGM from 100 to 199 room Boutique in Chennai (Madras) (India)
Everthing Good
Assistant Manager It from 100 to 199 room Boutique in Chennai (Madras) (India)
Perfect for hospitality industry
Operational Manager from 50-74 room Resort in Padinjarathara (India)
One of the best PMS. Software and very supportive team
Front office manager from 10 to 24 room Boutique in Mohali (India)
I can use this PMS anytime, anywhere and I can login and check occupancy
Accounts Manager from 200 to 499 room Luxury Hotel in Rangmahal (India)
A Complete Hotel Property Management Software
ASST ACCOUNTS MANAGER from 100 to 199 room Bed & Breakfast & Inn in New Delhi (India)
Intuitive Solutions for Hoteliers
IT MANAGER from 50-74 room Resort in Jeolikote (India)
An Excellent All-In-One PMS Platform
Operations Manager from 25-49 room Bed & Breakfast & Inn in Gangavathi (India)
Wonderful and Detailed Porduct for Hotel Operations
Reservation and Revenue Executive from 10 to 24 room Luxury Hotel in Ketoo Manawata (India)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
mycloud PMS empowers hotels to provide exceptional digital guest experience through innovative technology solutions. It offers a comprehensive range of features and functionalities to enhance the hotel guest experience at every stage, from pre-stay to post-stay.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
It's a fully integrated cloud-based hotel suite designed for digital transformation from operations to guest experience. With Power BI and a multitude of reports, mycloud PMS is one of the most intuitive solutions for business decisions. Their 24/7 support is excellent, offering assistance through multiple channels.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
mycloud PMS is well-suited for the needs of independent units and small-medium hotel chains. The best advice I can offer is to give their product a try! Their team is eager to accommodate you and tailor their solution to meet your needs via a plethora of configurations, parameters and advance controls the system offers.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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myCloud Hospitality PMS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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