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myCloud Hospitality PMS
4.5 (110 REVIEWS)
HT Score
75 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
myCloud Hospitality PMS
Ranked 25 (out of 362) in Property Management Systems
mycloud is a hospitality IT platform helping hoteliers manage their properties anywhere, anytime and over any device. mycloud not only help hoteliers manage their property in a better way but also helps them optimize revenues and improve guest services and hotel reputation.
90% recommended by 91 hotels
myCloud Hospitality PMS has 0 reviews from United States so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of myCloud Hospitality PMS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
MyCloud PMS is praised as a cloud-based, easy-to-use hotel operating system that helps hotels centralize reservations, billing, guest data, reports, and POS across properties while saving staff time and supporting remote access. Reviewers say it improves channel syncing, onboarding, and day-to-day efficiency, but note occasional PMS/channel sync issues, slow front-desk loading, limited mobile access, and a need for faster feature development and broader training.
What Types of Hotels myCloud Hospitality PMS is Popular For
Size
1 | X-Small (1-9 room)
73 | Small (10-49 room)
23 | Mid-Sized (50-99 room)
12 | Large (100-499 room)
1 | X-Large (500+ room)
Country
100 | India
2 | Thailand
1 | Canada
1 | Chile
1 | United Arab Emirates
1 | Ecuador
Type
55 | Boutique Hotels
52 | Luxury Hotels
47 | Resorts
37 | Branded Hotels
32 | Airport/Conference Hotels
30 | Bed & Breakfast & Inns
27 | Limited Service & Budget Hotels
22 | City Center Hotels
2 | Extended Stay & Serviced Apartments
2 | RV Parks & Campgrounds
1 | Hostels
1 | Motels
1 | Vacation Rentals & Villas
Region
102 | Asia Pacific
2 | South America
1 | North America
1 | Middle East
Category
110 | Property Management Systems
Didn’t find what you were looking for?
What is myCloud Hospitality PMS?
Founded in 2022 | Headquarters in London, UK | 130 employees
myCloud Hospitality PMS is a cloud-based property management system designed specifically for small and medium-sized hotels and chains. This robust platform helps hoteliers manage operations efficiently by automating numerous processes. It enables seamless integration with OTAs, payment processing, CRM, booking engines, and more, providing a complete ecosystem for hotel management. With detailed reporting features, myCloud Hospitality PMS significantly enhances operational efficiency, guest satisfaction, and revenue. The platform also offers advanced features like contactless check-in, digital payments, and mobile keys, allowing guests to manage their stay entirely through their mobile phones.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of myCloud Hospitality PMS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
myCloud Hospitality PMS Reviews Analyzed: 7
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
myCloud Hospitality PMS Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by myCloud Hospitality PMS
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
MyCloud Hospitality PMS's Provided Description:
"Our solution is designed for hoteliers and helps them improve revenues and manage hotel operations more efficiently, the product is subscription-based and available on cloud thus helping hoteliers to move away from CAPEX and get on to OPEX. The system is designed using Microsoft platform and is hosted on Amazon EC2 across, UK, USA, and Singapore. We designed the solution keeping in mind the needs of small and medium-sized hotels and chains, the system automates lots of processes hence allowing hotel staff to be free and spend more time interacting with guests. We built a complete ecosystem around our platform integrating other third-party solutions which are popular among hotels like payment processing, salesforce, CRM, booking engines and also providing API for other systems to openly connect with our platform. Recently we have introduced new and advanced features like contactless, check-in, digital payments, mobile keys to open doors, manage guest stay and bills, digital menus, and checkout, all from the convenience of guests' own mobile phone."
FAQs
myCloud Hospitality PMS Alternatives
Not sure if myCloud Hospitality PMS is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Comprehensive Digital Cloud Hotel Management System
Comprehensive Digital Cloud Hotel Management System
Our modern Hotel Management System is a comprehensive, digital solution designed to streamline operations across all hotel departments. From reservations and front desk management to housekeeping, billing, and reporting, it offers seamless integration and automation, improving efficiency and guest satisfaction. Trusted by hotels worldwide, our system ensures real-time data access, supports multi-property management, and is scalable to fit any property size. Experience a global standard of hospitality management with cutting-edge technology.
Single Hospitality Technology Platform
Single Hospitality Technology Platform
Looking for a modern, all-in-one hotel solution? Our cloud-based platform delivers seamless technology across every department—front desk, housekeeping, F&B, and more. Streamline operations, reduce costs, and boost revenue effortlessly. With real-time data and automation, you’ll spend less time on admin and more on enhancing guest experiences. Transform your hotel’s efficiency and profitability with our cutting-edge solution!
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Q2 '26 Property Management Systems Survey Insights
Is myCloud Hospitality PMS a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 51
Small
89%
(621)
Cloudbeds is the top alternative to myCloud Hospitality PMS among small hotels on HotelTechReport. Reviewers point to the Price Intelligence Engine, which lets staff shop around, set rules and alerts, and compare rates to compsets from one place.
#1
of 45
Mid-sized
92%
(384)
Mews is the top alternative to myCloud Hospitality PMS among mid-sized hotels on HotelTechReport. Reviewers point to its open API and Marketplace connections, especially the Mews Terminals, which let staff handle payments and daily front desk work from one system.
#2
of 24
Large
90%
(53)
Mews is a top Property Management Systems pick among Large on HotelTechReport, and hoteliers point to Mews Multi-Property, which keeps rates, users and segments consistent across properties without adding staff.
Small
89%
(621)
#1
of 51
Cloudbeds is the top alternative to myCloud Hospitality PMS among small hotels on HotelTechReport. Reviewers point to the Price Intelligence Engine, which lets staff shop around, set rules and alerts, and compare rates to compsets from one place.
Mid-sized
92%
(384)
#1
of 45
Mews is the top alternative to myCloud Hospitality PMS among mid-sized hotels on HotelTechReport. Reviewers point to its open API and Marketplace connections, especially the Mews Terminals, which let staff handle payments and daily front desk work from one system.
Large
90%
(53)
#2
of 24
Mews is a top Property Management Systems pick among Large on HotelTechReport, and hoteliers point to Mews Multi-Property, which keeps rates, users and segments consistent across properties without adding staff.
Rank
Hotel type
Popular alternatives
#3
of 40
Luxury Hotels
92%
(241)
HOTELTIME is a top Property Management Systems pick among luxury hotels on HotelTechReport, with hoteliers pointing to its cloud access from anywhere and the ability to work on a PC or smartphone without owning servers.
#1
of 45
Limited Service & Budget Hotels
90%
(354)
Cloudbeds is the top alternative to myCloud Hospitality PMS among limited-service budget properties on HotelTechReport. Reviewers point to its cloud access, quick reservation handling, and channel connections that keep bookings and availability in sync across OTAs.
#2
of 47
Airport/Conference Hotels
91%
(212)
Cloudbeds is a top Property Management Systems pick among Conference on HotelTechReport because hoteliers point to the support team and fast replies when issues hit the desk. Several also like the House Account functions for banquet and restaurant bookkeeping.
Luxury Hotels
92%
(241)
#3
of 40
HOTELTIME is a top Property Management Systems pick among luxury hotels on HotelTechReport, with hoteliers pointing to its cloud access from anywhere and the ability to work on a PC or smartphone without owning servers.
Limited Service & Budget Hotels
90%
(354)
#1
of 45
Cloudbeds is the top alternative to myCloud Hospitality PMS among limited-service budget properties on HotelTechReport. Reviewers point to its cloud access, quick reservation handling, and channel connections that keep bookings and availability in sync across OTAs.
Airport/Conference Hotels
91%
(212)
#2
of 47
Cloudbeds is a top Property Management Systems pick among Conference on HotelTechReport because hoteliers point to the support team and fast replies when issues hit the desk. Several also like the House Account functions for banquet and restaurant bookkeeping.
Rank
Region
Popular alternatives
#3
of 15
Asia Pacific
92%
(234)
Cloudbeds is a top Property Management Systems pick among Asia Pacific on HotelTechReport, with reviewers pointing to its real-time OTA updates that cut overbookings and rate mismatches. Hoteliers also like seeing bookings managed in one screen.
Asia Pacific
92%
(234)
#3
of 15
Cloudbeds is a top Property Management Systems pick among Asia Pacific on HotelTechReport, with reviewers pointing to its real-time OTA updates that cut overbookings and rate mismatches. Hoteliers also like seeing bookings managed in one screen.
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myCloud Hospitality PMS Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, myCloud Hospitality PMS is the #28 most trending product in the Property Management Systems category (out of 362) and the #626 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moremyCloud Hospitality PMS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
myCloud Hospitality PMS Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare myCloud Hospitality PMS to Top Alternatives
The operating system for modern hotels
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Hotelier Rating
Looking for specific info?
9
Centralized rate and inventory updates — more language support would help
IT Manager from 200 to 499 room Boutique in Bhiwadi (India)
Verified
11 days ago
mycloud PMS has made managing our hotel operations much more convenient. The platform helps us keep our room rates and inventory updated across different OTA channels from one place, which saves a lot of time and effort. The system is straightforward to use, and the support team is always helpful whenever we need assistance. Overall, it has...
India
India
IT Manager
Large Hotel
10
Streamlined operations and strong OTA integration — needs better self-serve training
Senior Executive from 25-49 room Resort in Mandu (India)
Verified
13 days ago
mycloud is a comprehensive and user-friendly hotel management system that has helped us streamline our daily operations. The integration with multiple OTA channels has made it easier to manage bookings and maintain healthy occupancy levels. Another major advantage is the responsive support team, who are always available to assist whenever w...
India
India
Senior Executive
Small Hotel
9
Easy to use and improving — with occasional sync issues
Genaral Manager from 10 to 24 room Branded Hotel in Arpora (India)
Verified
18 days ago
We have found mycloud software is easy to use for us, and as time goes on they continue to update their software in ways that improve our experience as Hoteliers. We appreciate that they hear our feedback and are always working on ways to improve.
India
India
Genaral Manager
Small Hotel
9
Excellent hotel system would definitely recommend every hotelier
Sr Executive and controller from 200 to 499 room Boutique in Anand (India)
Verified
4 months ago
support team have great knowledge and solving all types query, at all time, specially Kalyani Madam handled Back office module and she has all time solved and briefed about software with queries.
India
India
Sr Executive and controller
Large Hotel
9
Feedback for MyCloudHospitality Support Review
IT Manager from 200 to 499 room Boutique in Anand (India)
Verified
4 months ago
Prologic team has been providing excellent support across FO PMS & Account modules. Their response time is quick and they always ensure issues are resolved efficiently. the team is knowledgeable, cooperative, and supportive whenever operational assistance is required. coordination and follow-up help maintain smooth daily operations without...
India
India
IT Manager
Large Hotel
9
Trusted, Reliable, and Cloud-Based
Operation Manager from 25-49 room Boutique in Nathdwara (India)
Verified
4 months ago
With cloud-based technology at its core, mycloud PMS offers exceptional value. Hoteliers appreciate the security and flexibility it provides, particularly in the current era where remote management and cloud access are essential. The customer support team consistently receives praise for being responsive and helpful, providing peace of mind...
India
India
Operation Manager
Small Hotel
9
Intuitive Design with Room for Growth
Resort manager from 25-49 room Boutique in Gurugram(Gurgaon) (India)
Verified
7 months ago
The intuitive design of mycloud PMS is another standout feature. The software is responsive and easy to navigate, with a user interface that makes operations seamless. Hoteliers also appreciate the responsive customer support team, who are always on hand to assist with any issues that arise.
India
India
Resort manager
Small Hotel
10
Hassle-Free Automation and Seamless Integration
General Manager (GM) from 25-49 room Boutique in Jaipur (India)
Verified
7 months ago
From seamless channel updates to effortless integration across platforms, mycloud PMS offers an experience that’s both automated and hassle-free. Hoteliers praise how the system syncs effortlessly with booking channels, taking the stress out of managing multiple platforms. The process is streamlined, allowing staff to focus on what matters...
India
India
General Manager (GM)
Small Hotel
9
Comprehensive & Efficient: The One-Stop Solution for Hotel Operations
RM from 25-49 room Branded Hotel in Bengaluru (India)
Verified
7 months ago
A key highlight of myCloud PMS is its ability to consolidate multiple platforms into a single, user-friendly interface. Whether managing reservations, guest information, or billing, everything is streamlined in one easy-to-navigate system. Users appreciate the simplicity, especially those without extensive front desk experience. It's access...
India
India
RM
Small Hotel
10
MyCloud is a user friendly application, easy to learn, easy to use.
VP Revenue and Distribution from 500+ room City Center Hotel in Amritsar (India)
Verified
12 months ago
At BluSalzz, we use MyCloud PMS and POS at all our properties. Being Cloud based, you can log-in from anywhere, only you need internet connection. MyCloud has a great support team, available 24/7; ready to attend and trouble shoot, particularly Pratishtha Arora, who looks after our account has been great help. Team is very fast in on-boardi...
India
India
VP Revenue and Distribution
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
mycloud PMS empowers hotels to provide exceptional digital guest experience through innovative technology solutions. It offers a comprehensive range of features and functionalities to enhance the hotel guest experience at every stage, from pre-stay to post-stay.
Showing all answers to: "What does this product or service do well?"
mycloud PMS empowers hotels to provide exceptional digital guest experience through innovative technology solutions. It offers a comprehensive range of features and functionalities to enhance the hotel guest experience at every stage, from pre-stay to post-stay.
Xperium guest experience software partners with mycloud PMS to provide outstanding hotel guests experience and value. A complete integrated mycloud PMS suite offers hotels benefits and a unified user experience. It is a very appreciated solution in the hotel industry. Working with the mycloud team for the integration was an awesome experience.
Xperium guest experience software partners with mycloud PMS to provide outstanding hotel guests experience and value. A complete integrated mycloud PMS suite offers hotels benefits and a unified user experience. It is a very appreciated solution in the hotel industry. Working with the mycloud team for the integration was an awesome experience.
mycloud is simplifying IT by offering a comprehensive cloud-based multi-property solution, that helps hoteliers meet their need to pool skilled resources and share services, bring efficiency into operations, and provide consolidation of data from central MIS & data views to help them with tracking processes, performance, and take quick decisions, all while handling constant change in technology, business needs and keeping data secure.
Question:
What differentiates this product or service from the competition?
Answer:
It's a fully integrated cloud-based hotel suite designed for digital transformation from operations to guest experience. With Power BI and a multitude of reports, mycloud PMS is one of the most intuitive solutions for business decisions. Their 24/7 support is excellent, offering assistance through multiple channels.
Showing all answers to: "What differentiates this product or service from the competition?"
It's a fully integrated cloud-based hotel suite designed for digital transformation from operations to guest experience. With Power BI and a multitude of reports, mycloud PMS is one of the most intuitive solutions for business decisions. Their 24/7 support is excellent, offering assistance through multiple channels.
mycloud Hospitality offers an enterprise cloud-based platform to hotels manage operations effortlessly, grow revenue faster, streamline workflows and administration, and most importantly assist staff in enhancing and delivering memorable guest experiences. This solution allows chain hotels to centralize operations and get powerful reports to take quick business and revenue decisions, and not worrying about scaling up systems and the latest technology needs. On top of this mycloud offers top-notch customer support to its clients. Easy to understand, great benefits in case of staff turnover.
mycloud Hospitality offers an enterprise cloud-based platform to hotels manage operations effortlessly, grow revenue faster, streamline workflows and administration, and most importantly assist staff in enhancing and delivering memorable guest experiences. This solution allows chain hotels to centralize operations and get powerful reports to take quick business and revenue decisions, and not worrying about scaling up systems and the latest technology needs. On top of this mycloud offers top-notch customer support to its clients. Easy to understand, great benefits in case of staff turnover.
Hoteliers' demands have increased in terms of improving hotel operations, managing guest experience, efficient e-distribution, shared services, and single data image for MIS. Today hotels around the globe are moving into Cloud PMS to bring efficiency into operations and provide exceptional guest experience. Current solutions work in silos or offer online/offline integrations across multiple data points that result in a lack of consolidation and inefficiencies.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
mycloud PMS is well-suited for the needs of independent units and small-medium hotel chains. The best advice I can offer is to give their product a try! Their team is eager to accommodate you and tailor their solution to meet your needs via a plethora of configurations, parameters and advance controls the system offers.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
mycloud PMS is well-suited for the needs of independent units and small-medium hotel chains. The best advice I can offer is to give their product a try! Their team is eager to accommodate you and tailor their solution to meet your needs via a plethora of configurations, parameters and advance controls the system offers.
Cloud-based all-in-one solution and excellent reporting stand out as differentiating factors. They are honest in terms of which hotels are a good match for their solutions and which are not. This product will bring added value to your business and customers.
Cloud-based all-in-one solution and excellent reporting stand out as differentiating factors. They are honest in terms of which hotels are a good match for their solutions and which are not. This product will bring added value to your business and customers.
Hotels across the globe are evaluating and moving to the cloud. We are addressing a huge gap in the availability of a comprehensive solution on cloud technology. Prologic first and mycloud have a proven track record of thousands of hotel technology installations worldwide, mycloud PMS today is a leading cloud-based hotel solution, providing all the features, services, and connectivity options needed to run and grow a business. We are a team of hoteliers who have working experience in hotels and have been designing and successfully implementing technology.
+ 1
recommend
Recommended by
Mehe Jabeen
Vice President Customer Success
@
KePSLA | RepRecom Solutions
Vineet Chouhan
Co Founder
@
Xperium
Prabh Kaur
Business Development Manager
@
Xperium
Andrea Godinez-Andraca
Regional Director
@
Fornova
Mehe Jabeen
Vice President Customer Success
@
KePSLA | RepRecom Solutions
Vineet Chouhan
Co Founder
@
Xperium
Prabh Kaur
Business Development Manager
@
Xperium
Andrea Godinez-Andraca
Regional Director
@
Fornova
Are you a consultant or vendor that recommends myCloud Hospitality PMS?
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myCloud Hospitality PMS Integrations
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Blastness
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Support
Unverified
myCloud Hospitality PMS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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0.0
Ease of Use
0.0/5
Customer Support
0.0/5
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0.0/5
Implementation
0.0/5
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