BookVisit vs. Simple Booking (Reservations System):
Which Is Right for You?

The Decision

Choosing the right booking engine can significantly impact your hotel's revenue, guest experience, and operational efficiency. You’re evaluating BookVisit by VISIT and Simple Booking by Simple Booking, both designed to streamline reservations but with distinct strengths. BookVisit boasts a higher overall rating and more recent reviews, indicating a more active and satisfied user base. Which platform aligns best with your hotel’s specific needs and growth plans?

Quick Verdict

BookVisit by VISIT is the more established, well-rated booking system with a 5/5 overall rating from 28 reviews, all recent. Simple Booking, with 29 reviews but a low 0/5 overall rating, offers robust functionality but appears to struggle with support and user satisfaction. For reliability and proven performance, BookVisit is the clearer choice.

Is BookVisit or Simple Booking Better for Hotels?

Both platforms aim to boost direct bookings and simplify reservation management. BookVisit is focused on increasing profits through flexible packaging, reputation management, and deep integrations, making it ideal for hotels seeking strong customization and support. Simple Booking emphasizes seamless online reservations, channel management, and marketing tools, attractive for hotels prioritizing quick, scalable operations.

While BookVisit's strengths lie in its comprehensive feature set and high satisfaction score, Simple Booking’s appeal is in its broad integration network and marketing capabilities. However, recent reviews suggest that Simple Booking’s support and back-office functionality are weaker, making BookVisit generally more reliable for long-term growth.

Which platform suits your hotel’s priorities: deep customization and proven reliability or broad integrations and aggressive marketing? The answer depends on your hotel’s size, segment, and growth ambitions.

BookVisit vs Simple Booking: Which Should Your Hotel Choose?

If your hotel needs a high-rated, dependable booking engine that excels in package creation, reputation management, and multi-platform integrations, go with BookVisit. It’s especially suitable for mid-sized to large hotels, resorts, and boutique properties focused on increasing direct bookings and brand control.

On the other hand, if your hotel prioritizes quick setup, strong channel management, and advanced marketing tools, Simple Booking may be more appealing. It’s better suited for independent hotels, smaller properties, or brands emphasizing seamless online reservation flows and broad distribution, despite its lower user satisfaction ratings.

Your choice should hinge on whether your team values proven reliability and support (BookVisit) or broad integrations and marketing features (Simple Booking).

Is BookVisit or Simple Booking Easier to Use?

BookVisit scores a high 4.89/5 for ease of use, with reviews highlighting its user-friendly interface and straightforward navigation. Users describe it as easy to grasp, with most finding onboarding smooth and the platform intuitive, though mobile usability could improve.

Simple Booking also scores well at 4.79/5, praised for its modern, simple interface and ease of managing reservations. However, some recent reviews mention support delays and cumbersome back-office processes that detract from its user-friendliness.

Edge: BookVisit.

Which Has Better Features: BookVisit or Simple Booking?

BookVisit offers 40 shared features, including package management, channel connections, gift card sales, and reputation tracking, but notably lacks unique features exclusive to it. Simple Booking provides four additional features not in BookVisit, such as Stripe, PayU, ADA compliance, and customizable exit intent modals, enhancing online payment flexibility and user engagement.

While Simple Booking’s extra functionalities can boost marketing and checkout efficiency, BookVisit’s extensive core features for packages, reputation, and multi-platform connectivity give it a more comprehensive operational advantage.

Edge: BookVisit.

Which Has Better Customer Support: BookVisit or Simple Booking?

BookVisit’s support scores an impressive 4.93/5, with many reviews emphasizing its responsiveness and dedicated assistance. Users frequently mention the support team as being quick to help and knowledgeable, contributing to a smoother onboarding and ongoing use.

Simple Booking's support, rated at 4.76/5, is generally good but has recent complaints about slower responses and difficulty reaching support. Users still find the platform reliable but note that support quality has declined slightly over time.

Edge: BookVisit.

Which Has More Integrations: BookVisit or Simple Booking?

Simple Booking leads with 56 verified partners, including major channels and systems like AdsHotel, RateBoard, and Lybra Tech, offering broader coverage. It also shares 11 integrations with BookVisit, including platforms like SiteMinder, Cendyn, and Lighthouse, ensuring core connectivity.

BookVisit’s 19 verified partners are fewer but include key players such as Yanolja Cloud and Cloudbeds. Its integrations are solid but less extensive, making Simple Booking more adaptable to various tech stacks.

Edge: Simple Booking.

Which Do Hoteliers Rate Higher: BookVisit or Simple Booking?

BookVisit’s 28 reviews all in the last 6 months, averaging a 5/5 score, with users praising its guest interface, support, and ease of use. It strongly appeals to boutique, resort, and city center hotels, which rate it highly, reflecting recent positive experiences.

Simple Booking’s 29 reviews are more mixed, with many expressing frustration over support delays and limited back-office capabilities. Its ratings are low overall, especially among independent hotels and smaller properties.

Edge: BookVisit.

How Much Do BookVisit and Simple Booking Cost?

BookVisit charges a flat $800 monthly fee with no trial or freemium options, representing a significant investment suited for hotels with larger budgets. Simple Booking’s lower base price of $200 per month makes it more accessible for smaller properties or those scaling gradually.

Pricing differences highlight that BookVisit is a premium solution, while Simple Booking targets cost-conscious hotels seeking extensive integrations and features at a lower price point.

What Type of Hotel Should Use BookVisit?

• Hotels that want to grow profits through direct bookings and customized packages.
• Teams that need strong reputation management, guest engagement, and detailed analytics.
• Properties with multiple locations or complex booking needs.
• Hotels prioritizing high-quality support and long-term reliability.
• Hotels seeking seamless integration with various online platforms.

Not ideal if your hotel is a small boutique with minimal staff or a property with limited budgets, as the cost may outweigh benefits.

What Type of Hotel Should Use Simple Booking?

• Hotels that value broad integrations and fast setup.
• Independent and small hotels seeking a scalable reservation system.
• Teams focusing on marketing automation and metasearch visibility.
• Hotels interested in dynamic pricing and upselling features.
• Properties with a tech-savvy staff comfortable managing multiple channels.

Not ideal if your hotel requires deep customization, high-touch support, or has complex package management needs.

BookVisit vs Simple Booking: The Bottom Line for Hotels

BookVisit’s core advantage is its high user satisfaction, comprehensive feature set, and strong support. It appeals to hotels prioritizing reliability, customization, and long-term growth, especially in competitive markets.

Simple Booking offers extensive integrations, marketing tools, and affordability, making it suitable for hotels that want quick deployment and broad distribution. However, its low overall ratings suggest it may struggle with support and user satisfaction over time.

For most hotels seeking proven performance and support, BookVisit is the clear choice. But if budget and broad integrations are your primary concerns, Simple Booking can be a viable alternative — just be prepared for potential support challenges.