Broadly vs. Revinate (Reputation):
Which Is Right for You?

The Decision

Choosing between Broadly.com and Revinate for your hotel’s reputation management boils down to their core strengths. Both platforms aim to enhance your online presence and guest feedback, but they diverge significantly in approach, features, and market presence. Broadly.com emphasizes review collection and reputation proof, while Revinate offers a comprehensive guest feedback and marketing suite. Which product aligns more closely with your hotel’s needs?

Since Revinate has a higher overall rating, more recent reviews, and significantly more reviews overall, it’s clear that it currently leads the market in reputation management for hotels. Do you want a platform with proven extensive use and support, or a simpler reputation proof tool?

Is Broadly.com or Revinate Better for Hotels?

Broadly.com is designed as a review collection and reputation proof platform, primarily focused on aggregating online reviews to boost search engine visibility. It aims to help your hotel become the obvious choice for travelers by showcasing positive feedback, but it lacks many advanced features and integrations.

Revinate, on the other hand, consolidates reviews from over 100 sources and adds powerful tools like sentiment analysis, automated responses, and targeted email campaigns. It provides a broader suite of features aimed at engaging guests and improving reputation through marketing. Do you need a reputation proof tool or a full guest engagement system?

While Broadly.com does not have a recent review or an overall rating, Revinate’s 116 reviews and an overall rating of 4.41/5 reflect active user engagement and ongoing product improvements. Revinate’s recent reviews highlight its ease of use, strong customer support, and tangible revenue impacts, making it the more reliable choice.

Revinate vs Broadly.com: Which Should Your Hotel Choose?

If your hotel needs a comprehensive reputation management platform that combines review aggregation with guest engagement, go with Revinate. It’s especially suitable for hotels seeking detailed analytics, targeted marketing, and multi-channel review management.

If your primary goal is to improve search engine visibility by showcasing positive reviews and you’re less concerned about marketing automation or in-depth analytics, Broadly.com could suffice. However, its lack of recent reviews and ratings suggests limited current user engagement.

For hotels with multiple properties, large marketing teams, or a focus on guest loyalty and revenue growth, Revinate’s extensive features and proven track record will serve you better. Smaller hotels or those just starting to manage online reputation might find Broadly’s simpler review collection approach appealing, but it’s less supported and less proven.

Is Broadly.com or Revinate Easier to Use?

Revinate boasts a user-friendly interface with a 4.5/5 ease of use rating, supported by onboarding scores of 4.3/5. Reviews praise its intuitive dashboard, simple review responses, and automation setup, with some mentioning it takes minimal time to learn and implement.

In contrast, Broadly.com has a 0/5 ease of use rating, with no recent reviews or user feedback to support its usability claims. The absence of recent user data suggests it’s either not actively supported or lacks a modern, friendly UI.

Edge: Revinate.

Which Has Better Features: Broadly.com or Revinate?

Revinate’s platform includes 53 features, covering alerts, social review tracking, in-app responses, surveys, sentiment analysis, automation, CRM, and integrations with over 98 partners. Its feature set supports detailed analytics, multi-property management, and targeted campaigns.

Broadly.com offers no additional features beyond basic review collection, making it a simple reputation proof tool. Its minimal feature set limits its capacity to engage guests or support advanced management functions.

Edge: Revinate.

Which Has Better Customer Support: Broadly.com or Revinate?

Revinate’s reviews note support as helpful, with many praising its responsiveness and onboarding experience, rated at 4.3/5. Users mention that the platform’s support team is prompt and that onboarding is smooth, which is vital for busy hotel teams.

Broadly.com has no recent reviews or ratings, making it impossible to assess support quality. The lack of active support data suggests it’s not actively maintained or supported at this time.

Edge: Revinate.

Which Has More Integrations: Broadly.com or Revinate?

Revinate integrates with 98 verified partners, including major PMS, CRM, and marketing tools like Incite Response, Orange Hotel Marketing, and RoomRaccoon. Its broad integration network enhances operational efficiency and guest communication.

Broadly.com has zero verified integrations, limiting its ability to connect with existing hotel systems or marketing platforms. This reduces its potential impact for hotels seeking a connected, automated reputation management setup.

Edge: Revinate.

Which Do Hoteliers Rate Higher: Broadly.com or Revinate?

Revinate’s reviews are predominantly recent, with high ratings across key categories like ease of use (4.5/5), support (3.81/5), and overall satisfaction. Hotels across segments, including independent and branded hotels, rate it highly with an average of 4.44/5 and 4.46/5 respectively.

Broadly.com has no recent or overall ratings, indicating a lack of current user feedback. Its absence from recent review data means hotels are not actively endorsing or using the platform.

Edge: Revinate.

How Much Do Broadly.com and Revinate Cost?

Revinate’s pricing starts at $800 per month, with no free tier or trial available. Its cost reflects the extensive features, integrations, and support offered.

Broadly.com does not list any pricing information; likely, it is not actively marketed or supported, making it difficult to evaluate its value proposition.

Given the lack of transparent pricing, Revinate’s clear fee structure is more accessible for hotels planning budgets.

What Type of Hotel Should Use Broadly.com?

• Hotels seeking a straightforward review collection platform to improve search rankings.
• Small properties or independents with limited marketing budgets.
• Hotels that prefer minimal ongoing management and focus on reputation proof.
• Teams that want a no-frills solution without integrations or automation.

Not ideal if your hotel wants detailed analytics, automated responses, or multi-channel review management. It’s better suited for basic reputation proof needs.

What Type of Hotel Should Use Revinate?

• Hotels aiming for a comprehensive reputation management and guest engagement platform.
• Large chains or multiple-property groups needing centralized control.
• Hotels investing in targeted marketing campaigns and revenue growth.
• Properties that rely heavily on online reviews for bookings and brand reputation.

Not ideal if your hotel operates on a very tight budget or prefers a simple, no-cost solution. Setup complexity might be a concern for very small teams without dedicated support.

Revinate vs Broadly.com: The Bottom Line for Hotels

Revinate offers a full-featured reputation and guest engagement platform, with a proven track record, more recent reviews, and active support. Its extensive integrations and analytics tools make it suitable for hotels serious about reputation management and revenue.

Broadly.com is a review collection tool focused solely on reputation proof, ideal for small hotels or independents with limited online reputation needs. Its lack of recent activity and features make it less suitable for hotels looking to grow or optimize guest interactions.

If your hotel values ongoing support, advanced features, and proven performance, Revinate is the clear choice. For basic review collection without complex management, Broadly.com may suffice, but the lack of recent updates diminishes its appeal.