Ratings Snapshot
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Ranked #3 out of 39 in Reputation Management
Revinate has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreRevinate (Reputation) Overview
Revinate (Reputation) Overview
Using guest data combined with our reputation management, surveys and marketing automation technology, hotels can understand and engage their audiences like never before. Revinate is easy to use and requires minimal technical expertise so anyone can use it to drive loyalty and generate more revenue.
About Revinate View website
Founded in 2009 | Headquarters in San Francisco United States | 400 employeesRevinate empowers hoteliers to connect directly with guests at every touchpoint to deliver delightful experiences and drive direct revenue. Our data platform an...
Other Products by Revinate
Integrates with
- Property Management Systems
- Rate Shopping & Market Intelligence
- Revenue Management Systems
What customers love about Revinate (Reputation)
Marketing Manager in San Diego (United States)
Clean interface, easy to use, robust reporting, and many different ways to view data. It was easy to implement and is a tool I have used at multiple properties since it makes it so easy to monitor and manage our online r...
Marketing Manager in Los Angeles (United States)
Easy to use and navigate; daily & weekly update emails; captures all social review sites; user-friendly dashboard
Digital Marketing Manager in Westmont (United States)
It has a modern, easy to use interface design, it connects to most third party sites, and it pulls helpful reports
Expert Q&A and Partner Recommendations
What does this product or service do well?
Revinate is an established brand in the industry that offers a wide range of services under their hospitality specific Guest Data Platform. The solution is underpinned by data that helps address the various needs of a hotel in order to communicate effectively with their guests through features such...
by Mano Ladhar (IDeaS) on October 05, 2022
See more answers (27)What differentiates this product or service from the competition?
Revinate and IDeaS have a healthy partnership in place with an integration that enables hotels to recognize how the impact of reputation ultimately affects forecast, demand and pricing which is a key component in delivering optimal revenue and profitability.
by Mano Ladhar (IDeaS) on October 05, 2022
See more answers (27)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
My advice would be to review all products that are available to ensure they meet your needs for today and more importantly it evolves to handle the growth of tomorrow. Understand what features and functions would be most important to you.
by Mano Ladhar (IDeaS) on October 05, 2022
See more answers (27)Features
Clients & references
References & testimonials
Revinate easily saves us 8 hours a week, if not more, by pulling content from thousands of sources into a single location. It easily pays for itself each month in time savings.
We didn't want a cookie cutter program but rather, something that was unique and tailored to the needs of our guests and teammates
Case studies
Active Markets
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Mexico
- Canada
- United Kingdom
- Ireland
- Germany
- Switzerland
- Indonesia
December 12, 2022
Revinate (Reputation) Review: There is only one answer in this space - Revinate
VP, Rooms from Other in Kirkland (United States of America)
What do you like most?
Always evolving, fantastic (truly) staff. Top notch support and they listen to their customers. Always open to new ideas and strategies
What do you dislike or think could be improved?
I would like to see better communication after updates. I've found that when there is a refresh of the software, I just log in and boom, everything is new and I can't find my routinely used reports/stats....
Regional Marketing Manager in New Orleans (United States)
The Revinate platform is very user friendly and provides a very good snapshot of your review rating in comparison to your competitive set. I like the way all the information is displayed and the ease of extracting infor...