Revinate (Reputation)

Ranked 3 (out of 39) in Reputation Management

Reputation Management

Reputation management that can easily be managed in one place.

Ratings Snapshot

Certificate of Excellence
Read 138 reviews
HTR Score icon
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 39 in Reputation Management

Ease of Use
Customer Support
Verified Customer Support

Revinate has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Luxury Hotels 43 verified reviews
  • Branded Hotels 35 verified reviews
  • Boutiques 30 verified reviews
  • Resorts 29 verified reviews
  • Bed & Breakfast & Inns 13 verified reviews
  • City Center Hotels 12 verified reviews
  • Limited Service & Budget Hotels 8 verified reviews
  • Airport/Conference Hotels 4 verified reviews
  • RV Parks & Campgrounds 4 verified reviews
  • Extended Stay & Serviced Apartments 3 verified reviews
  • Vacation Rentals & Villas 2 verified reviews
  • Hostels 1 verified reviews

Revinate (Reputation) Overview

Revinate (Reputation) Overview

Using guest data combined with our reputation management, surveys and marketing automation technology, hotels can understand and engage their audiences like never before. Revinate is easy to use and requires minimal technical expertise so anyone can use it to drive loyalty and generate more revenue.

About Revinate View website

Founded in 2009 | Headquarters in San Francisco United States | 400 employees

Revinate empowers hoteliers to connect directly with guests at every touchpoint to deliver delightful experiences and drive direct revenue. Our data platform an...

Other Products by Revinate


Integrates with

  • Property Management Systems
  • Rate Shopping & Market Intelligence
  • Revenue Management Systems
Browse integrations (73 verified)

What customers love about Revinate (Reputation)

Like 89% recommend

Regional Marketing Manager in New Orleans (United States)

The Revinate platform is very user friendly and provides a very good snapshot of your review rating in comparison to your competitive set. I like the way all the information is displayed and the ease of extracting infor...

Marketing Manager in San Diego (United States)

Clean interface, easy to use, robust reporting, and many different ways to view data. It was easy to implement and is a tool I have used at multiple properties since it makes it so easy to monitor and manage our online r...

Marketing Manager in Los Angeles (United States)

Easy to use and navigate; daily & weekly update emails; captures all social review sites; user-friendly dashboard

Digital Marketing Manager in Westmont (United States)

It has a modern, easy to use interface design, it connects to most third party sites, and it pulls helpful reports

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Expert Q&A and Partner Recommendations


What does this product or service do well?


Revinate is an established brand in the industry that offers a wide range of services under their hospitality specific Guest Data Platform. The solution is underpinned by data that helps address the various needs of a hotel in order to communicate effectively with their guests through features such...

by Mano Ladhar (IDeaS) on October 05, 2022

See more answers (27)

What differentiates this product or service from the competition?


Revinate and IDeaS have a healthy partnership in place with an integration that enables hotels to recognize how the impact of reputation ultimately affects forecast, demand and pricing which is a key component in delivering optimal revenue and profitability.

by Mano Ladhar (IDeaS) on October 05, 2022

See more answers (27)

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?


My advice would be to review all products that are available to ensure they meet your needs for today and more importantly it evolves to handle the growth of tomorrow. Understand what features and functions would be most important to you.

by Mano Ladhar (IDeaS) on October 05, 2022

See more answers (27)
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+ 25 recommend
Recommended by Show More (23)


Surveys & Feedback

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features


4/5 features

Clients & references

References & testimonials

Testimonial avatar
Revinate easily saves us 8 hours a week, if not more, by pulling content from thousands of sources into a single location. It easily pays for itself each month in time savings.
Lisa Juliot Social Media Community Manager at the Crown Paradise Club Puerto Vallarta
Testimonial avatar
We didn't want a cookie cutter program but rather, something that was unique and tailored to the needs of our guests and teammates
Lyn Aoki Senior Director of Guest Service & Brand Standards at the Aqua-Aston Hospitality

Featured partners

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Awards & Certifications

Active Markets

  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • United States of America
  • Mexico
  • Canada
  • United Kingdom
  • Ireland
  • Germany
  • Switzerland
  • Indonesia

138 Verified Revinate Reviews

Likelihood to Recommend
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December 12, 2022

Revinate (Reputation) Review: There is only one answer in this space - Revinate

VP, Rooms from Other in Kirkland (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Always evolving, fantastic (truly) staff. Top notch support and they listen to their customers. Always open to new ideas and strategies

What do you dislike or think could be improved?

I would like to see better communication after updates. I've found that when there is a refresh of the software, I just log in and boom, everything is new and I can't find my routinely used reports/stats....