Buku vs. Crave Interactive vs. TouchMenu: Which is a Better Fit?

buku

Delivery Mechanism

NFC Scanning
Tip Links

Tipping profiles can be shared with a hyperlink (via SMS and email), NFC and printed materials (such as leaflets, business cards, stickers and more).
QR Codes

Payment Methods

Apple Pay
Google Pay
Credit & Debit Card Payments

Payouts & Fulfillment

Automatic Tip Distribution

Automatically distribute tips to your team to ensure that they are tipped for the hours they work.
Location & Shift Management

Create a virtual tip jar for different locations and custom shifts. Ensure your team get correct pay-outs by assigning them to a shift.
Payroll Integration

Integrate with major payroll platforms.

Customization & Branding

Whitelabel

Customize employee tipping pages for your brand (colors, logo, url, etc)
Contactless

Keep your guests & teams safe. With touch-free tipping, your team can receive tips even when they're not in the room.
App-less

Guests don't need to download yet another app on their phone, opens directly in their phone's browser.

Feedback Collection

Employee Ratings Dashboard
Satisfaction Surveys

Tax & Compliance

Data Exporting

You can export all data such as reviews, tips and cash-outs as .csv, .xlsx and .pdf formats.
Employee tip reporting

Generate and download your employee's tip report to comply with Federal & State guidelines.
Payroll Integration

Integrate with major payroll platforms.
1099-K & Form 4070 issuing

Both forms are available for download when preparing for tax reporting.

Crave Mobile Platform

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

What Customers Are Saying

Most Recent Review

Buku doesn’t have any clients that have vouched for the product

Multi-use robust product with excellent customer service

Digital Experience Manager

The right partner!

Night manager

Most Positive Review

Crave Serve Safely ticks all the boxes

Owner

Digital menu

Hotel manager

Most Critical

We use crave for our in-room dining.

General Manager

References

Dale Malbert
Owner The Engine

Lee Hughes
Owner Anchor Inn

Alex Chilton-Thwaite
Owner The Morning Star Shaw