The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
EGS shines , with exclusive features like Ingredient Management and Recipe Costing.
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 31 |
After analyzing 31 verified reviews, EGS users most value its , while Shiji Group users highlight user-friendliness, operational efficiency, integration of systems. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User-Friendliness
▾
|
|
|
+
Operational Efficiency
▾
|
|
|
+
Integration of Systems
▾
|
|
| Cons | |
|
−
System Speed and Performance
▾
|
|
|
−
Comprehensive Reporting
▾
|
|
|
−
Localization Needs
▾
|
|
How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | — | #7 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 14 reviews |
| Large (75-199 rooms) ▾ | — | #4 14 reviews |
| X-Large (200+ rooms) | — | #6 2 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #4 10 reviews |
| Luxury ▾ | — | #5 22 reviews |
| Branded / Chain ▾ | — | #5 19 reviews |
| Extended Stay | — | #6 1 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #5 8 reviews |
| Europe ▾ | — | #5 6 reviews |
| Asia Pacific ▾ | — | #4 6 reviews |
| Middle East ▾ | — | #3 7 reviews |
When choosing a POS system for your hotel, you want a solution that enhances daily operations, supports guest satisfaction, and offers reliable support. Both CalcMenu by EGS and Shiji Infrasys POS aim to serve these needs, but they diverge significantly in scope, reviews, and features. CalcMenu specializes in kitchen management for foodservice outlets, while Shiji Infrasys is a comprehensive, enterprise-grade POS designed for multi-property hotel F&B operations. Which system aligns better with your hotel's needs?
CalcMenu and Shiji Infrasys POS both target hospitality, but their core functions differ. CalcMenu provides detailed tools for professional kitchen management, recipe costing, and ingredient control, primarily benefiting food-focused operations. Meanwhile, Shiji Infrasys POS covers a broader range of F&B management, including order processing, inventory, and integration with property systems, suitable for hotels with multiple outlets.
The key difference lies in their scope: CalcMenu is a niche kitchen management solution with only two unique features, while Shiji Infrasys offers a wide array of over 21 features, including customer profiles, digital menus, and mobile ordering. Despite CalcMenu’s specialization, its lack of integrations and recent reviews makes it less appealing if you want an all-in-one POS. Do you need a kitchen-focused tool or a full-scale F&B solution?
If your hotel requires a comprehensive F&B management platform capable of integrating with other property systems, Shiji Infrasys is the clear choice. Its extensive feature set, including cloud-based operations, inventory, customer insights, and mobile ordering, makes it suitable for large or multi-property hotels seeking operational efficiency and detailed reporting.
On the other hand, CalcMenu fits hotels or foodservice outlets that prioritize detailed kitchen and menu management, especially for cost control, recipe management, and nutritional info. If you mainly need precise culinary cost analysis and ingredient control without broader POS features, CalcMenu might be adequate—though its limited reviews and lack of recent data weaken its case.
Given the current review landscape, Shiji Infrasys’s 29 reviews with a 91% likelihood to recommend and high ratings across usability and support make it the more reliable choice. Edge: Shiji Infrasys POS.
Shiji Infrasys boasts a high ease-of-use rating of 4.66/5 based on user reviews, with many praising its intuitive interface, fast deployment, and smooth daily operation. Its user-friendly design helps staff adapt quickly, reducing training time, and the platform's robustness supports multi-outlet management.
CalcMenu, by contrast, has no available rating data, and reviews are nonexistent or outdated, making it hard to assess its usability. Its focus on kitchen management suggests a more specialized interface, likely requiring more training and onboarding.
Edge: Shiji Infrasys POS.
CalcMenu offers two unique features—ingredient management and recipe costing—both critical for food cost control and menu transparency. However, Shiji Infrasys exceeds with over 21 features, including cloud-based operations, sales and inventory reporting, customer management, mobile ordering, digital menus, and advanced ordering tools, covering nearly every aspect of F&B management.
If you need a comprehensive POS with extensive integrations and modern functionality, Shiji Infrasys’s feature set clearly outstrips CalcMenu’s. Its ability to support digital menus, guest profiles, and mobile analytics makes it a more versatile solution.
Edge: Shiji Infrasys POS.
Shiji Infrasys scores 4.52/5 in customer support, with reviews highlighting prompt, helpful service, and reliable onboarding. Clients like Hyatt and IHG appreciate its seamless integration and responsive support, which are essential for large hotel chains.
CalcMenu, with no recent reviews or ratings available, provides no clear evidence of support quality. The lack of feedback and user data suggests uncertainty about its customer service capabilities.
Edge: Shiji Infrasys POS.
Shiji Infrasys integrates with 64 verified partners, including industry leaders like SiteMinder, Revinate, Oaky, and Amadeus, supporting a vast ecosystem of property management, revenue management, and marketing tools. Its open platform makes it highly adaptable for hotels seeking a connected tech environment.
CalcMenu offers no integrations, limiting its utility in a modern hotel environment where seamless data sharing across systems is critical. Its standalone nature makes it less attractive for hotels aiming for a connected digital infrastructure.
Edge: Shiji Infrasys POS.
Shiji Infrasys has accumulated 29 reviews, with a 9.03/10 NPS score and a 91% likelihood to recommend, indicating strong user satisfaction. Hotels across segments—luxury, city center, and branded—generally praise its ease of use, support, and feature set.
CalcMenu, lacking recent reviews and a visible rating, cannot be compared reliably. Its absence from current user feedback diminishes confidence in its performance and support.
Edge: Shiji Infrasys POS.
CalcMenu’s pricing information is unavailable, which is common among niche or less publicly marketed solutions. Its lack of transparent costs makes budgeting difficult.
Shiji Infrasys charges a base price of $600, with no mention of ongoing fees, but its overall value is reflected in its feature-rich platform and extensive integrations. Its subscription model aligns with typical enterprise SaaS pricing.
If budget transparency is crucial, Shiji Infrasys provides clear pricing details.
Not ideal if your hotel:
Not ideal if your hotel:
The core difference is scope: CalcMenu offers kitchen management focused on recipes, costs, and ingredients, suitable for food-focused outlets but lacking broader hotel system support. Shiji Infrasys delivers a full-featured, enterprise-grade POS platform with integrations, digital tools, and extensive support, making it suitable for large or multi-property hotels.
If your hotel requires a broad, integrated POS capable of scaling and supporting multiple outlets, Shiji Infrasys is the clear choice, especially given its high user satisfaction ratings and active reviews. It’s the recommended system for hotels seeking a reliable, feature-rich solution that covers all F&B operations.
Choose CalcMenu if your focus is on detailed kitchen and menu management within a smaller operation that doesn’t require extensive integrations or digital ordering. However, be cautious of limited recent reviews and lack of support data.
In conclusion, for most hotels looking for a dependable, well-supported POS with proven industry presence, Shiji Infrasys offers the better fit. CalcMenu remains a specialized tool, best suited for niche kitchen management without the need for broader POS functionalities.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $600/mo |
According to HTR's product database, CalcMenu (by EGS) and Shiji Infrasys POS share 2 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Cloud Based | ||
| Customer Management | ||
| Employee Reporting and Management | ||
| Ingredient Management | ||
| Inventory Management | ||
| Menu Performance Reporting | ||
| Recipe Costing | ||
| Sales Reporting |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
Unique capabilities
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. CalcMenu (by EGS) and Shiji Infrasys POS share many core Hotel POS Systems features, but each has unique capabilities. CalcMenu (by EGS) offers 0 verified integration partners, while Shiji Infrasys POS offers 64. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
CalcMenu (by EGS): No. Shiji Infrasys POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. EGS has an HT Score of 0 and Shiji Group has 79. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor