The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cambridge PMS [by Shiji] shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, Cambridge PMS [by Shiji] users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Cambridge PMS [by Shiji] |
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|---|---|---|
| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment | Cambridge PMS [by Shiji] |
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| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment | Cambridge PMS [by Shiji] |
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| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing between Cambridge PMS by Shiji and Shiji Group’s Daylight PMS requires understanding their core differences and how those differences align with your hotel’s needs. Both systems aim to streamline property operations, but they target distinct segments and feature sets. Cambridge PMS offers a purportedly comprehensive platform, but it hasn't received recent reviews or ratings, casting doubt on its current relevance. In contrast, Shiji Group’s Daylight PMS boasts a strong recent review presence, high user ratings, and a broad feature set. Are you willing to base your decision on outdated data, or do you prefer a solution with current, verified user feedback?
You need to evaluate which product better fits your hotel’s size, segment, and operational complexity. Cambridge PMS’s lack of recent reviews means its current performance and support are uncertain, while Shiji Group’s robust review history indicates ongoing satisfaction, especially among larger hotel groups. So, which system truly adapts to your hotel’s operational scale and strategic goals?
Cambridge PMS appears to be a traditional property management system designed to handle core hotel functions. However, it has zero recent reviews, leaving its current capabilities and user satisfaction levels ambiguous. Shiji Group’s Daylight PMS, with 32 reviews in the last six months, has a clear advantage in recent validation from users actively working with the system.
Shiji’s system is favored for its ease of use, wide-ranging features, and support, making it more suitable for hotels seeking modern, scalable solutions. Cambridge PMS’s lack of recent feedback raises concerns about ongoing development, customer support, and feature updates. Do you want to risk investing in a system without recent validation, or do you prefer a product with a proven, current user base? The choice is clear: Shiji Group’s Daylight PMS is the more reliable option today.
If your hotel needs a scalable, cloud-native PMS with a strong focus on automation, guest experience, and multi-property management, go with Shiji Daylight PMS. It’s especially suited for hotel groups or properties that value detailed reporting, integrations, and a modern user interface.
On the other hand, if your hotel is seeking a traditional, perhaps smaller-scale PMS with less emphasis on recent support and fewer reviews, Cambridge PMS might seem appealing—though its current performance and support quality remain unverified. Given the data, hotels that prioritize reliability, ongoing support, and a comprehensive feature set should opt for Shiji Group.
For independent properties or smaller hotels with minimal tech requirements, Cambridge could theoretically be considered, but its lack of recent validation makes it a risky choice. For hotels aiming for growth, operational efficiency, and guest personalization, Shiji Daylight PMS is the clear recommendation.
User interface ratings clearly favor Shiji Group’s Daylight PMS, which scores 4.63 out of 5, compared to Cambridge’s zero rating. Recent reviews praise Shiji’s intuitive design, straightforward onboarding, and helpful training materials, which streamline staff adoption. Many hotel staff find the system “versatile, easy to learn, and easy to operate,” with positive remarks about its support team being “always available 24/7.”
In contrast, Cambridge PMS’s lack of recent reviews leaves its ease of use unverified. If your team values quick onboarding and minimal training hurdles, Edge: Shiji Group.
Shiji Group’s Daylight PMS offers a whopping 98 features, including guest profiles, multi-lingual support, task management, online check-in/out, integrated CRS, guest messaging, digital registration, automated night audits, and more. These features enable comprehensive management and enhance guest experiences across multiple channels.
Cambridge PMS, with zero unique features listed and no recent updates, offers no clear advantage in features. Its feature set remains unverified in the current market context. For a hotel seeking a feature-rich, adaptable platform, Edge: Shiji Group.
Customer support ratings favor Shiji Group, which scores 4.53 out of 5, with comments highlighting its “support team’s professionalism and helpfulness.” Recent reviews mention “support is always available” and praise the onboarding process.
Cambridge PMS’s support history is unverified due to no recent reviews, making its current support quality uncertain. Given the importance of reliable support for smooth operations, Edge: Shiji Group.
Shiji Group boasts 64 verified integrations, including major partners like Bookboost, Revinate, SiteMinder, IDeaS, Amadeus, and more. This extensive partner network enables seamless connection to revenue management, marketing, and distribution systems.
Cambridge PMS only has one verified integration, limiting its connectivity options. If extensive integrations matter to your operations, Edge: Shiji Group.
Shiji Group’s recent review score of approximately 75 out of 100 and an NPS score of 8.94/5 indicate high satisfaction among users. Hotels across luxury, branded, and city-center segments report positive experiences, with many noting improvements in operational efficiency and guest engagement.
Cambridge PMS has no recent reviews or ratings, leaving its current customer sentiment unknown. For an active hotel seeking proven satisfaction, Edge: Shiji Group.
Cambridge PMS does not list any pricing information, suggesting it might be custom or outdated. Shiji Group’s Daylight PMS costs $1,200 per month, with no mention of setup fees or discounts.
Given the transparent pricing of Shiji Group and its recent reviews, it offers clear value for money compared to the uncertainty surrounding Cambridge PMS.
Not ideal if:
Not ideal if:
The core difference is that Shiji Group’s Daylight PMS is actively supported, feature-rich, and highly rated, whereas Cambridge PMS remains unverified in recent reviews. If you want a modern, scalable PMS with proven user satisfaction, Shiji Group is the clear choice.
Choose Shiji Daylight PMS if you need a cloud-based, integrated platform that scales with your hotel’s growth, offers detailed reporting, and has extensive partner integrations. It’s the best fit for hotels that prioritize operational efficiency, guest experience, and long-term support.
Opt for Cambridge PMS only if your hotel’s needs are extremely basic, local, and you are comfortable with an unverified solution. Given the market data, Shiji Group’s Daylight PMS remains the superior, safer investment for most hotels today.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Cambridge PMS [by Shiji] |
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, Cambridge PMS and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Cambridge PMS [by Shiji] |
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Cambridge PMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Cambridge PMS offers 1 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cambridge PMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cambridge PMS [by Shiji] has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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